Digital Transformation
- 2. AGENDA Introduction Digital transformation overview How to Plan ? Careers in Digital Transformation How to Prepare yourself Selection Process Questions and Answers
- 3. INTRODUCTION 14.5 years – 9.5 years in Health Insurance(Infosys), 5 years in Automotive(Ford Motor Company), 6 years in US 2005 2015 2016 2020 2017 2018 2019 2021 Application Developer to Project Manager (Infosys) IIM Bangalore (EPGP) Senior Product Manager to General Manager (Ford) Healthcare (Claim adjudication) Lineside application and infrastructure Accounting and cross functional Connected Vehicle Data Engineering and Analytics Mainframe (Legacy) Multiple (Infrastructure) ERP and Robotic Process Automation Big Data And Cloud
- 4. DIGITAL TRANSFORMATION OVERVIEW What is Digital transformation? Rethinking of how an organization uses Technology, People and Processes For optimization, new business models and revenue streams Driven by changes in customer expectations around products and services Why now? Democratization of Technology Compute, Services, APIS Availability of Data Cheaper storage, processing capabilities What Transforms? Process Transformation Business Transformation Organization/Culture transformation Domain Transformation
- 5. IMPACT OF COVID-19 Initiatives: • Cloud Migration • Automation, AI/ML • AR/VR Impacts: • Accelerated adoption of Digital technology Drivers: • Lockdown restrictions • Flexibly available workforce • Prioritization
- 6. HOW TO PLAN? What is your superpower? Great at organizing parties, Great with people, Great at solving problems, Great at everything! What do you not like? Too many details, Too many people, Too many parties What do you want to do? Invent something awesome, Solve a lot of problems, Work with great teams, Grow to be a CXO, Party everyday (Is it FOMO?) What is your calling? Progression Pivoting Existing Experience MBA Concepts Soft Skills Learning to meet situation Leverag e Apply Acquire and Augment(Iterative) Existing Experience Adjacent Opportunitie s Entrepreneur ship Acquire Capabilities Switch to roles nearer to the desired goal Build Capabilities Soft Skills Learning to meet situation Acquire and Augment(Iterative) MBA Concepts Apply Leverag e
- 7. CAREERS IN DIGITAL TRANSFORMATION Role/Function Responsibilities Challenges Faced Key Skills Required Preparation Electives Change Leadership/ Digital Program Management Strategize, Organize, plan, manage, implement and optimize the change • Organization alignment and prioritization • Availability of skillset and expertise • Strategic thinking • Program Management • Knowledge of digital capabilities and partnerships • Networking • Influencing and building relationships • Capital expenditure planning and control • Business analysis and valuation • Leading Digital • Enterprise Resource Planning • Consulting to Management • Strategic Communication Product Ownership and Management Lifecycle management of a product experience- Ideate, design, implement, iterate • What to prioritize – Reactive vs Pro-active, Short term vs Long term • Responding with Speed the demands • Design thinking • Agile Delivery Management • Strong people management ability • Ability to engage with customers and identify opportunities • In depth understanding capabilities • Leading Digital • Consumer Behaviour • Product and Brand management • Business Intelligence and data mining • Project Management Leadership
- 8. CAREERS IN DIGITAL TRANSFORMATION Role/Function Responsibilities Challenges Faced Key Skills Required Preparation Electives Transformation Consulting Understand the as-is state of the business/process and define the to-be state with roadmap • Lack of understanding of organization context and appetite for change • Building right support for change • In depth domain knowledge • Understanding of capabilities available • Ability to assimilate new information and applying solutions/frameworks • Networking and Influencing • Strategic communication • Introduction to Management Consulting practice • Resource Based Strategy • Communicating critical decision/Strategic communication • Consulting to management B2B Marketing/Enterprise Sales Understand the needs of the customers and design and provide capabilities to solve the need • Multiple decision making cycles, teams and longer sales cycles • Relationship oriented process requiring high amount of engagement • In depth domain knowledge • Ability to map capabilities to Need • Relationship building and networking • Strategic communication • Negotiation skills • B2B Marketing • Leading Digital • Internet Marketing • Consulting to Management Specialist
- 9. HOW TO PREPARE YOURSELF Delivery Mechanism Domain Technology Methodology/Mindset Electives Domain specific electives e.g. Logistics and Supply Chain, Production planning and control, Total Quality Management, Service Operations Management Business Intelligence and Data Mining, Business and Data Communication networks Software Project Management, B2B Marketing, Product and Brand Management External Courses Depends on Domain Big Data Specializations, UI/UX Design, Cloud Computing Basics, Machine Learning Fundamentals, Blockchain specialization, Programming Language courses Design Thinking for Innovation, Agile Project Management, Digital Product Management, Certified Scrum Master Certification, PMP Certifications Books Depends on Domain E.g. Goal by Goldratt, Execution- The discipline of getting things done Everybody Lies:Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are, Data Science for Business, The Data Revolution, The Cloud Adoption Playbook: Proven Strategies for Transforming Your Organization with the Cloud Hooked: How to build habit forming products, The Lean Product Playbook Learning Other Mechanisms Live Projects and collaborations – Dare2Compete, Internshala, Discord Network Contextually – Find experts in domain on LinkedIn, Alumni networks(Leverage your network)
- 10. SELECTION PROCESS Resume Case Study Behavioral Interview Evaluations: • Fitment to the role • Relevant experience for function • Progression through the career Best Practices: • Customize resume to the role • Structure experience items in Context-Action- Result format • Highlight keywords and accomplishments relevant to the role • Contextualize your headline to role requirements • Get it reviewed by an un-related person Evaluations: • Critical Thinking • Structured Communication • Ideation ability Best Practices: • Summarize your assumptions clearly • Be strategic in your assessment of as-is state and to-be states • Do not be too prescriptive in solutions(e.g. specific tools, specific frameworks etc.) • Summarize your analysis and solutions in terms of frameworks • Use simple language • Solve case studies from internet – Refer to case in point for framework guidance Evaluations: • Critical Thinking • Emotional Intelligence • Structured Communication • Cultural compatibility etc. Best Practices: • Structure your responses to incorporate Situation, Task , Action, Result format • Be specific – Don’t explain what should happen, give examples • Manage your details – take a 3rd person view of your responses to make it comprehensible • Tell a nice story – Make an interesting conversation • Explain your thought process- Demonstrate ‘how’ you solved a situation • Undergo multiple Mock interviews
- 11. Questions?