EasiSMS Desktop Messaging
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The document outlines the features and functionalities of EasiWorkgroup, a desktop messaging tool designed for sending SMS via various user interfaces. It includes integration with Outlook and Excel, user authentication, broadcast SMS capabilities, and customizable bulk SMS options, along with features for enterprise environments. Case studies highlight its application in banking, marketing, healthcare, and educational institutions for efficient communication management.
EasiSMS Desktop Messaging
- 1. 2015 – 2016 © Inspire-Tech Pte Ltd Desktop Messaging “Ease of sending SMS via the user interface that the end user is comfortable with. Integrated user management and flexible ways to send out sms.” Outlook Addin Excel Addin Mail to SMS
- 2. 2015 – 2016 © Inspire-Tech Pte Ltd EasiWorkgroup – Desktop Messaging Web Email Sends out SMS messages from any user interfaces 1 EASIWORKGROUP User Authentication Usage & Quota Unsubscribe Management Broadcast Operating Hours Incoming SMS routing Past through EasiWorkgroup Server authentication 2 Sends out SMS to recipients 3
- 3. 2015 – 2016 © Inspire-Tech Pte Ltd Web Dashboard & Reports Dashboard & Reports Assign Department & User Permissions Message History
- 4. 2015 – 2016 © Inspire-Tech Pte Ltd Broadcast SMS Select your contacts from personal or company’s public contacts 1 Type your message and send (option to schedule) 2
- 5. 2015 – 2016 © Inspire-Tech Pte Ltd Customised bulk SMS Upload Excel file 1 Type & merge content and send (option to schedule) 2
- 6. 2015 – 2016 © Inspire-Tech Pte Ltd Customer-centric features Operating Hours Don’t receive SMS at midnight hours as the system knows when to stop sending Auto-Unsubscribe Managing unsubscribe list will be a breeze with the auto- unsubscribe filter
- 7. 2015 – 2016 © Inspire-Tech Pte Ltd Enterprise Features Option for Web form login or Active Directory Authentication & Single Sign On Quota Management Usage Display Authentication Address book sync with application databases Address book sync with Active Directory
- 8. 2015 – 2016 © Inspire-Tech Pte Ltd Case Studies for EasiWorkgroup Banks Marketing & promotional blast Collections department to send out reminder SMS (merging the client’s “owed” amount & “date” into the message. Hospitals Page their doctors & nurses for some events & activities Linked user profile to the organisation’s active directory for ease of enrollment & maintenance of multiple users’ account (AD Sync) Higher Learning Institutions Integrate with exam results & library system to send out SMS to their students (through web service & batch SFTP methods) Linked user profile to the organisation’s active directory for ease of enrollment & maintenance of multiple users’ account (AD Sync)
- 9. 2015 – 2016 © Inspire-Tech Pte Ltd More ways to send SMS
- 10. 2015 – 2016 © Inspire-Tech Pte Ltd MS Outlook Add-in Benefits • Convenient for staff to send SMS without changing user interface • Use Outlook Addressbook easily • Proper Message history Key Features • Sender ID masking • Schedule message • Prioritised message • Archived message on web Pre-requisite: To get EasiWorkgroup Enterprise Edition license. Standard Edition is not applicable.
- 11. 2015 – 2016 © Inspire-Tech Pte Ltd MS Excel Add-in Benefits • Convenient for staff to broadcast SMS without logging in to web interface • Able to perform mail merged SMS easily for customised message Key Features • Sender ID masking • Schedule message • Prioritised message • Archived message on web Pre-requisite: To get EasiWorkgroup Enterprise Edition license. Standard Edition is not applicable.
- 12. 2015 – 2016 © Inspire-Tech Pte Ltd Email-to-SMS (on EasiSMTP) Supported mail servers Lotus Notes Microsoft Exchange Server Other mail servers Key Features Sender ID masking Supports long concatenated message Supports multi-language unicode message Control on quota Mobile@SMTPServer Name e.g 91234567@smsserver SMS Message User uses Email to send SMS EasiSMS ServerSMTP Server 1. User sends email with format number@SMTPserver name E.g. 91234567@smsserver 2. Email gets authenticated by EasiWorkgroup server and converts to SMS to recipient