Empathize and define
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Helen is a 26-year-old who recently graduated with a degree in psychology. As a student, she had part-time jobs but struggled to find her first full-time position. Now working as an HR manager, Helen recognizes students' difficulties securing employment and lacks knowledge on topics like resume writing and identifying job opportunities. She proposes increased collaboration between universities and companies to share internship and entry-level opportunities that don't require experience.
Empathize and define
- 1. Developing empathy for someone who has a stake in the school-to-work transition, defining a problem or need he/she has related to the challenge. Design Thinking Action Lab, Stanford University ASSIGNMENT
- 2. She is Helen, 26 years old. She studied psychology at University. She had part-time job during studying. She got her first full-time job on the last course of the University Now she is HR-manager at IT-company
- 3. What she thinks O It’s hard for student to find a job O It’s useful to have part-time job during studying O Often students don’t know how to find a job O Knowledge that you get during study is not enough to be a good junior specialist O University could give job to a student but with very low salary
- 4. What she felt O Fear not find a job O Fear of interview O Proud when she found her first job with good salary
- 5. What did she do? O She looked through job-sites and news- papers O She and her mother asked friends about job O She asked at University about any possibility to get a job
- 6. Insights O Students need knowledge how to create CV O Students need knowledge which job-sites they should use and in what way O Companies should collaborate with universities and share information about possibilities of internship and vacancies that don’t need experience O It would be great to have web-site where students and graduators can find an information about starting a career, courses that company provide for people with no experience, links job-sites, etc.
- 7. Stakeholder Helen, 26 years old. When she has graduated from the University, Faculty of Psycology she wanted to get a job of HR-manger at big company. Now she is HR-manager at international IT-company Needs Source where she can find information about job-sites, companies with courses and vacancies for people with no experience and information how to pass interview successfully. Because She fears not to find a good job and she fears to pass an interview