End Term- DM-603.doc
- 1. Roll No PGDM End Trimester Examination, Aug 2022 Batch 2020-22, Term: VI Code: DM 603 Management of Technology and Changes Max Marks: 30 Time:1.5 Hours Section A Attempt any two questions (2 x 3.5 = 7) 1. What is technology management and why it is so important? 2. What is the role of various government organizations in technology development in Indian context? Why co- operation between government and industry is important in case of developing nations 3. Discuss the need of intellectual property right. Section B Answer all questions (5 x 1 = 5) MCQ section; (True/ false) and MCQ State True of False 4. Technology is creating goods or providing services using knowledge, processes, methods and systems. (True/False). 5. Technology superiority would produce a successful business. (True/False) 6. Creative destruction is when new technologies obsolete old technologies. (True/False) 7. Technology is not responsible for a great deal of the progress of the human race. (True/False)
- 2. Choose the correctanswer 8. Salient features of technology are as below except: a) Change b) Widespread effects c) Self-reinforcing d) Not complex 9. This technology is in pre-commercialization a) Old technology b) Emerging technology c) New technology d) High technology 10. What is the role of technology in an organization? a) Providessustainablecompetitive advantage b) Reducesproductivity c) Create Profits d) Protectfromobsolescence Section C Write short Notes on any four (4X2=8) 11. Technology Diffusion and absorption. 12. Human aspects in Technology Management. 13. Global trend in technology management. 14. Change Management 15. Technology Transfer Section D CompulsoryQuestion Answer the following: (1X5=5) 16. CASE: DENTAL SPA Woulda warm paraffinhandtreatmentduringyourdental cleaningor dental treatmentputyouat ease andmake the processmore bearable? That is the ideabehindthe new“dental spa”servicesopeninginmajor citiesthroughoutthe USA. Beyondclaimingmusicandcomfortable chairsandflatscreenTVs mountedonthe ceilingwith soundfromthe noise- cancelling headphonesthatblockunpleasantdental noises, footscrubs, pedicures, or otherspa servicesare sometimespossibleatthe same time.Two majortrendshave helpedfuel the growthof dental spas:improvingthe painful associationsof dentistryandincreasedcosmeticfocusof dentistrythatgoesalongwithotherspatreatments. Questions 1. Which one of the three newservice requirementswould a dental spa least likely pass: service fit, operational fit or financial impact? Why? 2. What are some of the mainareas of complexityanddivergence inthis kind of operation relative to the standard dental clinic? Section E Answer any one of the following: (1X5=5) 17. Technological leadership and followship. 18. Social issues in Technology Management. 19. Technological Forecasting and Business Performance