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ENGL 227 Week 1 memo denying leave
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Complete an audience profile, and write an effective response using an
appropriate medium, responding to an employee’s request for
emergency leave. The written response will utilize effective document
design techniques, including an appropriate font, an effective use of
white space, and other formatting features such as lists, bold type, and
italics, as needed.
Please see the document titled Week 1 Assignment Scenario posted in
Doc Sharing.
Note: Successful assignments will meet the criteria outlined in the
Rubric (See Rubric in Doc Sharing) for this assignment.
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ENGL 227 Week 2 Business Letter Sending a
Negative Message

Professional Writing - Week 2
Written Assignment: Business Letter Sending a Negative Message
Like last week's case study, this assignment has two parts. In part one
you’ll answer questions guiding you through a three-step writing
process. In part two, you’ll write a message based on a case study in the
textbook.
The assigned case study is Case 3: "Not this Time: Letter denying debit
adjustments to Union Bank of California customer," in chapter 9, on p.
271. (Alternative numbering: Ch. 10, p. 297)
Step One:
Answer the Required Three-Step Process Questions (pp. 3-4). Answer
the questions not necessarily in complete sentences, but fully. Make sure
your name appears on the document and submit it in the same file as the
letter.
Step Two: [also covered in the Assignment document]
Write the message, as directed in the "Your Task" section of Case 3. Use
the appropriate formatting for this business message, specifically, a
formal business letter. Create a letterhead for Union Bank. It can be as
simple as the name, address, city/state/zip, phone numbers, and email
address of the bank centered and bold-faced at the top of the page. All

you will then need to add as a heading will be the date, flush left, a few
spaces below it. Date format is January 17,1953 or 17 January 1953.
Your writing to one of your oldest customers, so be professional. This is
a formal document; no abbreviations. Use at least one-inch margins on
the sides. Top and bottom margins depend on the length of the letter.
Use Arial or Times New Roman, 12 pt, single-spacing within the
paragraphs, double between.
· Remember that Word does not default to the spacings mentioned
above. You have to get into the paragraph panel in the home tab and
change the settings to “single” and “Spacing Before”: zero and “Spacing
after”: zero; oryou can go to that little button right above the word
“paragraphs,” click the down arrow and select 1.0.
·For max credit, the letter should appear to have been written by a
professional in terms of both content and appearance.
Follow the prescribed structure for the letter; that is, use the indirect
method. Why? Because you're delivering bad news. Begin the first short
introductory paragraph by establishing goodwill (these are some of your
oldest customers) and stating the purpose of the letter, that is,
establishing context.
In the body, develop two-to-three paragraphs, depending on how much
you write. Keep the paragraphs short; once you hit about the fourth or
fifth sentence, it's time to start a new one.
Do not begin or include your decision anywhere in the introductory
paragraph. The decision should appear no earlier than the last sentence
of the second paragraph.
·Before getting to the decision, begin a new paragraph following your
very brief intro paragraph and establish your case, your logic, your

reasons for reaching the decision you have yet to deliver. Use the
ammunition the textbook gives you in the case study to build strong,
detailed support for your denial of their request.
·Once you have completed explaining your reasons, state your decision.
Don't say "we" instead of "I”; be straightforward and forceful (don't
leave any doubt as to what your decision is); don't apologize (if your
reasons are good, why should you even feel the need to?); don't defend
your decision by saying it's a result of company "policy."
Once you've given your decision, start a new paragraph and offer the
Caldwells some sort of alternative, no matter if it's just a small
consolation. Offer them something. You can't give them what they want,
and they’re some of your best customers, but maybe you can give them
something.
[Not covered in the Assignment document]
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ENGL 227 Week 2 chronologial resume

This week’s written assignment is about resume development and
critique. Write a Chronological Resume using the format located in
Figure 18.5 (page 534) in the text. Make sure you include all the relevant
parts per the example as well as ensure your content is accurate and
correct. Please review the rubric that will be used to grade the
assignment located in Doc Sharing before you begin. This assignment
supports TCOs 8 and 11.X
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ENGL 227 Week 3 In-class activity participation
(group)
As you may have read in the course Syllabus, we have a group writing
project in ENGL 227. The Group Project takes place during Weeks 4
and 5, but teams will be formed during Week 3. Early in the week,
individual students can download the “Group Project Instructions” in
Doc Sharing. Later in the week, once groups are formed, team members
will gain access to special team discussion areas where they can post
messages and begin to plan the work for the Group Project. Nothing is
due for the Group Project this week, but please do check in at your

group’s discussion area so that your team can begin to assign roles and
make other plans to complete the project successfully.
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ENGL 227 Week 3 rash of rashes
This week’s assignment has two parts. In Part 1, you must answer
questions guiding you through a three-step writing process. In Part 2,
you must write a message based on a case study in the textbook. This
assignment supports TCOs 2, 4, and 6.
Part 1: Answer the required three-step process questions. These
questions are located in our Doc Sharing tab as “Case Questions-3-Step
Process.”
Part 2: The assigned case study is Case 21: “A Rash of Rashes: Alerting
clothing customers to potential skin irritation,” located in Chapter 9, on
page 276. Write the announcement, as directed in the “Your Task”
section of Case 21. Use the appropriate formatting for this business
message.
The rubric for this assignment is located in the Doc Sharing Folder.

Note: Submit your assignment in one file to the Week 3 Dropbox.
Successful assignments will meet the criteria outlined in the Rubric
(posted in Doc Sharing) for this assignment.
Submit your assignment to the Dropbox located on the silver tab at the
top of this page. For instructions on how to use the Dropbox, read these
step-by-step instructions or watch this Tutorial Dropbox Tutorial.
See the Syllabus section “Due Dates for Assignments & Exams” for due
date information.X
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ENGL 227 Week 4 informal report & team
participation memo
Students will work on teams to complete Part 1 of the Group Project this
week. Teams MUST document all decisions, midweek deadlines, and
action items in their Team Discussion areas. Please see the Group
Project Instructions located in Doc Sharing for details. Groups will also
need to fill out this Memo Template to indicate how team members

contributed to this week’s portion of the project. This project supports
TCOs 5, 7, 8, and 9.
Successful group projects will meet the criteria outlined for Part 1 of this
assignment in the Week 4 Group Project Part 1 Rubric in Doc Sharing.
(The Rubric for Part 2 is also located in Doc Sharing for groups that may
wish to work ahead.)
date information.
Optional Tutorials (Homework Help for Next Week!)
Part 2 of the Group Project, which teams will work on next week, is a
sales letter including a visual aid. If you’re not very familiar with
creating and designing your own visual aids using Excel, please check
out the following tutorials available at no cost from Microsoft.com. (All
links below are used with permission from Microsoft.)
Microsoft Tutorials (Main Page)
How To Create a Chart in Excel 2010
How To Create a Spreadsheet in Excel 2010
Microsoft Word and PowerPoint can also help you create graphs and
charts. Simply use the Help menu in your program and search for the
term “graphs” or “visual aids.”
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ENGL 227 Week 6 B In-class activity
participation (group)
Don’t miss this week’s tutorial on Using the Outline View in MS Word!
This tutorial will be a big help to you in writing this week’s assignment.
Finally, review the APA tutorials, which are repeated this week. You
may wish to keep this tutorial open as you’re drafting your references
page for the Formal Report.X
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ENGL 227 Week 6 table of contents &
introduction

Your assignment this week is to write a Table of Contents and
Introduction for your Formal Report. Please read the assignment
directions located on the Formal Report tab under Course Home before
you begin. This assignment supports TCOs 4, 6, and 8.
date information.
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ENGL 227 Week 8 Formal Report

In this assignment, students will work independently to write a short
formal report that analyzes a situation and provides recommendations.
This course project will satisfy TCOs 4, 6, and 8.
Overview
In this assignment, students will analyze two possible career choices,
and then write a formal analytical report effectively presenting a
recommendation to pursue one of the careers. This project has two parts:
Part 1, the Table of Contents and Introductory Section is due at the end
of Week 6.
Part 2, the report in its entirety is due at the final project deadline in
Week 8.
Students are encouraged to begin work on this project no later than
Week 5, reading the project directions, reading Chapters 13, 14, and 15,
and, if time permits, doing preliminary research.
Guidelines
Download the Formal Report Instructions in the Doc Sharing area, and
read the requirements and the due dates of each part.
The grading rubrics for Part 1 and Part 2 are located in the Doc Sharing
area.

date information.X
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