Enhancing the meeting experience
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The document discusses ways to make meetings more engaging and transformational for attendees. It suggests incorporating elements of edutainment like quizzes, personal stories and gamification. Meetings should start with passive participation and evolve into active participation. If the setting is comfortable, personal experiences shared can significantly impact others. Productive meetings use personalized context to create positive reaction opportunities. Transformations are highly personal experiences that can be shared. Meetings should have a distinct beginning, middle and end to facilitate transformation.
Enhancing the meeting experience
- 1. ENHANCING THE MEETING EXPERIENCE
- 2. TRANSFORMATIONAL EXPERIENCES Transformational experiences have been studied for many years, especially in the events industry where consumers regularly pay to attend experiential events. Joseph Pine, the author of The Experience Economy, writes about the process of capturing attention in order to cultivate a transformative
- 4. MEETING ENGAGEMENT The highest level of meeting engagement would be to invoke a transformational experience for meeting attendees. While this may seem like an experience reserved for a weekend of inspirational seminars or a retreat, this chapter will encourage you to think about meetings as mini-transformational opportunities
- 5. SPEND TIME TOGETHER As meeting members spend time together, attention and focus are foundational to engagement. Perhaps the easiest way to conceptualize the idea of invoking engagement in an educational setting is a new term, Edutainment.
- 6. EDUTAINMENT It is a process of education that uses entertainment to engage audiences with the purpose of educating them in the process. In addition, weave personal stories and anecdotes into key points in the meeting where helpful; they can often help reinforce key messages and build retention.
- 7. POWER TO EDUTAIN A good meeting host will plan out simple, but engaging points that have the power to edutain. For example, a short quiz with a funny but relevant question can help to “edutain” an audience.
- 8. MOST MEETINGS WILL START WITH PASSIVE PARTICIPATION Most meetings will start with passive participation which can naturally evolve into active participation as the meeting progresses. For example, passive meeting engagement may start with a personal notepad in which attendees write down ideas about questions they may want to ask later in the meeting. Active participation involves asking questions about the content.
- 9. FEELING OF CONNECTION AND SHARED VISION As the educational process in a meeting naturally progresses, a reaction from meeting participants can take multiple forms. A positive reaction from meeting participants involves a feeling of connection and shared vision
- 10. ALL TRANSFORMATIONS ARE PERSONAL EXPERIENCES Productive meetings can use personalized context to unveil positive reaction opportunities for meeting participants. If a transformation in meeting participants is reached, it will likely include the feeling of achievement and the sharing of aspirations for the future.
- 12. TURN A CORNER WITH THE HELP OF A NEW PERSPECTIVE This could be described as the “A HA” moment that helps you turn a corner with the help of a new perspective that was shared during the meeting.
- 13. 1 2 3 TRANSFORMATIONS Transformations are highly personal experiences They can be shared If meetings have a comfortable setting these personal experiences can have a significant impact on others when shared.
- 14. GIVE YOUR MEETING A distinct beginning Middle End to facilitate the possibility of transformation.
- 15. THE VIRTUAL WORLD CAFE It is designed to break large meetings down into smaller groups of four people Every 15 to 20 minutes three meeting attendees are rotated between new break out groups The idea is a little bit like speed dating in groups The idea is to have one meeting host who is able to have three people join them in a set number of rounds
- 18. AN OPEN SPACE COLLABORATION SESSION It is actually an organization of multiple independent meeting spaces that attendees are encouraged to jump between. The idea of having multiple conversations going on at the same time allows participants to join each meeting like a social butterfly or dig into a meeting like a busy bee.
- 21. GAMIFICATION Many traditionally boring aspects of business are being reinvented to promote education through entertainment with a process called gamification. Gamification is a highly effective way to promote active learning through the use of a game
- 22. JONAH BERGER, THE AUTHOR OF NUDGE While gamification and sales competitions may motivate some, Jonah Berger, the author of Nudge, notes that “if not carefully designed, social comparisons can lead people to get disheartened, give up and quit if not carefully designed This Social comparisons can lead people to get disheartened
- 23. THE FOCUS SHOULD BE ON HEALTHY COMPETITION That encourages productive engagement Peer pressure can be a tool used for good, but it needs to be managed Bringing together specific sets of people in small groups helps motivate people to work harder without ostracizing anyone for staying at the bottom of the leaderboard
- 24. SOCIAL FACILITATION Social facilitation helps teams build commitment for shared projects and responsibility for showing up and getting the job done
- 25. THE MERE PRESENCE OF PEERS The mere presence of peers can make it harder for others to give up on a project Managers can leverage the power of group presence with online communication in order to maintain social facilitation even with far- flung teams that are spread around the world
- 26. USE A SCORECARD DURING MEETINGS To keep teams accountable while keeping the process light and fun Custom scorecards can be created for managers who work with their teams on specific projects Managers can use scorecards with five to ten data points that are tracked during weekly or monthly meetings
- 27. A WELL-PLANNED “EXIT STRATEGY” Once your meeting is coming to an end, it’s ideal to plan a memorable meeting exit. A well-planned “exit strategy” should support or reinforce the goals established by your meeting agenda.
- 28. THE ROLE OF SMALL GROUP MEETINGS Malcom Gladwell expanded upon the idea of social facilitation in his book The Tipping Point in a few important ways.
- 29. GLADWELL STUDIED METHODISM’S FOUNDER JOHN WESLEY, AND HIS FOUR THOUSAND MILE JOURNEY OVER HORSEBACK MEETING WITH SMALL GROUPS Wesley traveled from town to town and stayed in each town long enough “to form the most enthusiastic of his converts into religious societies, which in turn he subdivided into smaller classes of a dozen or so people,” according to Gladwell