Evaluation or assessment
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The document discusses different aspects of evaluating training programs and speaking performances. It outlines three roles of an evaluator as a motivator, facilitator, and counselor. It also describes ten behaviors of an effective evaluator including showing care, suiting the evaluation to the speaker, learning objectives, active listening, and providing positive reinforcement and feedback. Further, it discusses four levels of evaluating training - reaction, learning, behavior, and results.
Evaluation or assessment
- 2. Three Roles of an Evaluator Motivator Facilitator Counselor 5 FROM: The Art of Effective Evaluation
- 4. 11 Pathways Evaluation 1. Developing 2. Emerging 3. Accomplished 4. Excels 5. Exemplary
- 5. Ten Behaviors of an Effective Evaluator 1. Show that you care 2. Suit your evaluation to the speaker 3. Learn the speaker’s objectives 4. Listen actively 5. Personalize your language 11 FROM: The Art of Effective Evaluation
- 6. Ten Behaviors of an Effective Evaluator 6. Give positive reinforcement 7. Build a motivational climate 8. Evaluate behavior – not people 9. Nourish self-esteem 10. Show the speaker how to improve 11a FROM: The Art of Effective Evaluation
- 7. Four levels of evaluating training 1 Dr. Donald Kirkpatrick PhD , 1954 Journal articles, 1956 >>> Book, Evaluating Training Programs, 1994 Reaction Learning Behavior Results
- 8. Evaluating Training - reaction Was it interesting? Participant feedback
- 9. Was it interesting? Something new I realised or learnt about for the first time today Something I will do differently as a result of today How I will describe today to those who are coming later How I will describe today to those who are not coming Final thoughts
- 10. Evaluating Training - learning Assessment Can you apply it?
- 13. Can you apply it? Public Speaking (0) Speech (1) Speak (0) Deliver (55) Present (58)
- 14. CPPREP4504 - Deliver presentations to clients in real estate Search for Units of Competency On www.training.gov.au
- 15. Assessment outcome? Competent? Not yet competent?
- 16. CPPREP4504 - Deliver presentations to clients in real estate Search for Units of Competency On www.training.gov.au
- 17. Evaluating Training - behavior On the job observation Are you using it?
- 18. Evaluating Training - results Does it make any difference? Change in Key Performance Indicators
- 19. How much of this did you already know? How much can you use? What will you do with this information? What could I have done differently? It’s your turn