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Exchange 2010Archiving and Retention Harold Wongblogs.technet.com/haroldwong
Why Archive? A Vicious Cycle of Volume vs. Control  PSTs difficult to discovery centrally
Regulatory retention schedules contribute to further volume/ storage issues Increasing storage and back-up costs Quota management often results in growing PSTs (Outlook auto-archive) Users forced to manage quota
Breaking the CycleWith large mailbox archiecture and archiving Large Mailbox Architecture maintains performance
 provides option for DAS-SATA storage to reduce costs Archivingsimplifies discovery, retention and legal hold Archivingenables simple migration of PSTS back to server
Large Mailbox Lower Costs, Better Performance
Exchange 2010 ArchivingBetter mailbox management
Personal ArchiveOverview A secondary mailbox that is configured by the administrator Appears alongside a user’s primary mailbox in Outlook or Outlook Web Access. PSTs can be dragged and dropped to the Personal ArchiveMail in primary mailbox can be moved automatically using Retention Policies Archive quota can be set separately from primary mailbox
Personal ArchiveUser experienceUser can view, read, navigate, flag and reply to archived mail same as live mail Folder hierarchy from primary mailbox maintained Reply to message in archive puts message in live mail sent items (same as PSTs) User gets conversation view scoped to Archive (same as PSTs)
Personal Archive Search Option to search archive only or both live and archived mail Advanced search options work across live and archived mail8
Retention PolicesAt the folder or item levelPolicies can be applied directly within an email Policies can be applied to all email within a folderDelete policies Archive policies Expiration date stamped directly on e-mail
Retention Policies Move, DeleteMove Policy: Automatically moves messages to the archiveOptions: 6 months, 1 year, 2 years (default), 5 years, NeverHelps keep mailbox under quotaWorks like Outlook Auto-Archive – without creating PSTs!Delete Policy: Automatically deletes messagesDelete policies are Global (they travel with messages as they move to Archive)Removes unwanted itemsMove + Delete Policy: Automatically moves message to archive after x months and then deletes from archive after y monthsPolicy priority: Explicit policies over default policies; Longer policies apply over shorter policies
Multi-Mailbox Search Simple, role-based GUIDelegate access to search to HR, compliance, legal manager Search all mail items (email, IM, contacts, calendar) across primary mailbox, archivesFiltering includes: sender, receiver, expiry policy, message size, sent/receive date, cc/bcc, regular expressions, IRM protected items
Multi-MailboxSearchAdditional eDiscovery features Search specific mailboxes or DLSExport search results to a mailbox or SMTP addressSearch results organized per original hierarchy Request email alert when search is complete API enables 3rd tool integration with query results for processing
Legal Hold More control
JournalingGreater efficiency
Journal Decryption Server decryption agent Include clear text copies of protected messages and attachments in journal mailbox
Enable virus scanning, content filtering, and content based rules on IRM-protected messagesArchive Management IT Pro PrinciplesPreserve mailbox management experience across primary and archive for the IT Pro.The archive must be associated with a primary mailbox.The archive and primary share the same user account.The IT-Pro can provision only one archive per user.  Outlook and OWA should work against the archive exactly the same as the primary.E2007-2010 Migration changes managed folder into regular folder with Delete Policy.
Archive Management Add-Remove-View Archive Adding the archive requires a simple checkbox in the new-mailbox wizardArchive can be disabled together or separate from the mailboxArchive auto-discover requires no Outlook restart to activate archive 17
Archive Management Set Quota Select archive quota to change default settings The default quota warning for the Archive is 10 GB
JournalingGreater efficiency
Exchange 2010 Archiving and Retention Key Benefits Summary Seamless User Experience Move PSTs manually into Personal Archive folder for discovery
Move mail in primary automatically into Personal Archive to manage quota
Access archive through Outlook or OWA
Apply retention policies, Search across primary mailbox and Personal ArchiveStreamlined Administrative Experience  Leverage familiar Exchange management tools across all primary and archive mailboxes (retention policies, litigation hold, multi-mailbox search)
Delegate compliance-related functions to non-IT compliance officers, legal, HR through easy-to-use GUIReduced Costs No additional archive licenses (archive is part of Exchange 2010 ECAL)
No separate archive to manage = lower administrative costs
Option to use DAS-SATA storage architecture to reduce storage costs Archiving and Retention demo
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.  Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.  MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Exchange Server 2010 Archving And Retention

  • 1. Exchange 2010Archiving and Retention Harold Wongblogs.technet.com/haroldwong
  • 2. Why Archive? A Vicious Cycle of Volume vs. Control PSTs difficult to discovery centrally
  • 3. Regulatory retention schedules contribute to further volume/ storage issues Increasing storage and back-up costs Quota management often results in growing PSTs (Outlook auto-archive) Users forced to manage quota
  • 4. Breaking the CycleWith large mailbox archiecture and archiving Large Mailbox Architecture maintains performance
  • 5. provides option for DAS-SATA storage to reduce costs Archivingsimplifies discovery, retention and legal hold Archivingenables simple migration of PSTS back to server
  • 6. Large Mailbox Lower Costs, Better Performance
  • 7. Exchange 2010 ArchivingBetter mailbox management
  • 8. Personal ArchiveOverview A secondary mailbox that is configured by the administrator Appears alongside a user’s primary mailbox in Outlook or Outlook Web Access. PSTs can be dragged and dropped to the Personal ArchiveMail in primary mailbox can be moved automatically using Retention Policies Archive quota can be set separately from primary mailbox
  • 9. Personal ArchiveUser experienceUser can view, read, navigate, flag and reply to archived mail same as live mail Folder hierarchy from primary mailbox maintained Reply to message in archive puts message in live mail sent items (same as PSTs) User gets conversation view scoped to Archive (same as PSTs)
  • 10. Personal Archive Search Option to search archive only or both live and archived mail Advanced search options work across live and archived mail8
  • 11. Retention PolicesAt the folder or item levelPolicies can be applied directly within an email Policies can be applied to all email within a folderDelete policies Archive policies Expiration date stamped directly on e-mail
  • 12. Retention Policies Move, DeleteMove Policy: Automatically moves messages to the archiveOptions: 6 months, 1 year, 2 years (default), 5 years, NeverHelps keep mailbox under quotaWorks like Outlook Auto-Archive – without creating PSTs!Delete Policy: Automatically deletes messagesDelete policies are Global (they travel with messages as they move to Archive)Removes unwanted itemsMove + Delete Policy: Automatically moves message to archive after x months and then deletes from archive after y monthsPolicy priority: Explicit policies over default policies; Longer policies apply over shorter policies
  • 13. Multi-Mailbox Search Simple, role-based GUIDelegate access to search to HR, compliance, legal manager Search all mail items (email, IM, contacts, calendar) across primary mailbox, archivesFiltering includes: sender, receiver, expiry policy, message size, sent/receive date, cc/bcc, regular expressions, IRM protected items
  • 14. Multi-MailboxSearchAdditional eDiscovery features Search specific mailboxes or DLSExport search results to a mailbox or SMTP addressSearch results organized per original hierarchy Request email alert when search is complete API enables 3rd tool integration with query results for processing
  • 15. Legal Hold More control
  • 17. Journal Decryption Server decryption agent Include clear text copies of protected messages and attachments in journal mailbox
  • 18. Enable virus scanning, content filtering, and content based rules on IRM-protected messagesArchive Management IT Pro PrinciplesPreserve mailbox management experience across primary and archive for the IT Pro.The archive must be associated with a primary mailbox.The archive and primary share the same user account.The IT-Pro can provision only one archive per user. Outlook and OWA should work against the archive exactly the same as the primary.E2007-2010 Migration changes managed folder into regular folder with Delete Policy.
  • 19. Archive Management Add-Remove-View Archive Adding the archive requires a simple checkbox in the new-mailbox wizardArchive can be disabled together or separate from the mailboxArchive auto-discover requires no Outlook restart to activate archive 17
  • 20. Archive Management Set Quota Select archive quota to change default settings The default quota warning for the Archive is 10 GB
  • 22. Exchange 2010 Archiving and Retention Key Benefits Summary Seamless User Experience Move PSTs manually into Personal Archive folder for discovery
  • 23. Move mail in primary automatically into Personal Archive to manage quota
  • 24. Access archive through Outlook or OWA
  • 25. Apply retention policies, Search across primary mailbox and Personal ArchiveStreamlined Administrative Experience Leverage familiar Exchange management tools across all primary and archive mailboxes (retention policies, litigation hold, multi-mailbox search)
  • 26. Delegate compliance-related functions to non-IT compliance officers, legal, HR through easy-to-use GUIReduced Costs No additional archive licenses (archive is part of Exchange 2010 ECAL)
  • 27. No separate archive to manage = lower administrative costs
  • 28. Option to use DAS-SATA storage architecture to reduce storage costs Archiving and Retention demo
  • 29. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
  • 31. Storage ImprovementsPerformance Enhancements Enable New OptionsExchange 2010 Storage Enhancements70% reduction in IOPSSmoother IO patternsResilience against corruptionDirect Attached w/ SATA DisksChoose from a wide range of storage technologies without sacrificing system availability:Storage Area Network (SAN)Direct Attached w/ SAS DisksJBOD SATA(RAID-less)
  • 32. Lowering Exchange 2010 Storage CostsOptimized for DAS storage
  • 33. Use larger, slower, cheaper disks
  • 34. Support larger mailboxes at lower cost
  • 35. HA provides resilience from disk failures
  • 36. HA Solution remains unchanged regardless of data volume size
  • 38. Requires 3+ DB CopiesWhy Archive E-mail? Key drivers Volume As data volume grows, Outlook performance compromised
  • 39. Mailbox quotas control volume but also encourage PSTs
  • 40. PSTs add to further performance/management issues Retention Compliance adds to volume challenges
  • 41. Regulations mandate specific retention periods for relevant email (SOX = 5 years, SEC rules = 6 years, HIPAA = 5-6 years) Discovery Manual retrieval costs can be HUGE (backup tapes, PSTs)
  • 42. FRCP Amendments (US) place strict timelines on discovery
  • 43. Amendments cover all email from all sources, including PSTs The problems with PSTs Compliance, cost, reliability IT Pro Litigation hold can’t be enforced
  • 44. PSTs cannot be easily discovered
  • 45. Lost laptop results in exposure of PSTs
  • 46. Backup/Recovery cost prohibitiveEnd User Accessible on local machine only
  • 47. Can’t get to PSTs when needed
  • 48. PST corruptions increase on network share
  • 49. As PSTs grow, stability lessens (>5GB)Where is your e-mail? SharePointOutlook PSTsExchange ServerGmailThird Party ArchiveBackups
  • 50. Bring e-mail back to ExchangeLarge Mailbox, Personal Archive SharePointOutlook PSTsExchangeServer 2010Gmail Large Mailbox
  • 51. Personal Archive BackupsThird Party Archive
  • 52. Archiving and RetentionPart of our larger E2010 compliance story