Final business intelligence in the cloud

Editor's Notes

• #4: Shadow BI projects are happening. CIO Magazine’s State of the CIO study this year (2014) found 43% of CIOs acknowledge that shadow BI projects are already in their organizations and increasing. http://www.cio.com/documents/pdfs/StateoftheCIO2014.pdf
• #5: What is concerning is that in SMB organizations 72% of shadow BI projects are problematic and not as successful as they could be. http://www.cio.com/documents/pdfs/StateoftheCIO2014.pdf
• #6: And more alarming is that number increases to 81% in enterprise sized organizations. An overwhelming majority of LoB led shadow BI projects are consuming time and resource and are not as effective as they could be. http://www.cio.com/documents/pdfs/StateoftheCIO2014.pdf
• #7: No in front you could should be able to see the agenda for today. During this sessions we are going to give an introduction on Oracle Transactional Business Intelligence – Enterprise and Business Intelligence Cloud Services as well as the main differences between the solutions.
• #8: A traditional view of IT’s role in the enterprise with on-premises software shows the scales weighted towards IT. It is IT that control the infrastructure, the software licenses, enforce corporate standards. Also it is IT that manage the DW and connectivity to the data sources. Any new tools need to be reviewed and assimilated by IT after rigorous procurement cycles. The resulting factors for the LoBs is slow and inflexible BI. Often new content or modifications require the involvement of IT resulting in a slow cycle of change. Information being produced old or is no longer suitable for supporting the Lobs decisions. The LoBs also find is difficult to cope with the complexity resulting from a multitude of interfaces and tools that the organization acquires through various procurement projects or M&A activities.
• #9: The LoBs are faced with shorter decision cycles while at the same time be presented with exponentially more information. The LoBs must be in a constant state of adaptation, they need to be agile to stay ahead of their industry’s movements and their competitors. So businesses had to be pragmatic in how they could go about their daily business. This started the concept of shadow based BI projects led by the LoBs using their own opex budgets. These shadow deployments provided the LoBs the ability serve their own requests with total control over their analytics. This does have repercussions. IT on the other side of the scales lack visibility into these projects and hence are unable to ensure security and enforce compliance. The shadow BI projects occur independently of one another resulting in a break down of corporate cross functional alignment. Additionally, constrained IT budgets have resulted in difficulties to update and improve corporate based analytic systems and infrastructure, contributing to the momentum of shadow BI projects.
• #10: Cloud BI represents a new partnership between IT and the LoBs. It will address the changing needs of the business while ensuring IT continue to execute on their core values. A study in CIO Magazine this year, showed that 81% of enterprise sized organizations’ shadow BI projects have difficulties when IT is not involved. Cloud BI enables the LoBs to continue being agile and conducting their own analytics with self-service through mash-ups and rapid application prototyping. At the same time IT are integral in the process by keeping control of functions that the LoBs didn’t really want in the first place, curated metadata, security and compliance. Cloud BI restores a win-win partnership between IT and the LoBs.
• #11: Three key pillars that IT can adopt to usher in the new partnership with the LoBs. Serving the LoBs to empower them to help themselves Bring together enterprise analytic systems to maintain consistency leverage existing investments Adopt a solution that ensures the lowest risk with the highest gains to both the business and IT
• #12: 1st Key Pillar: Serve the LoBs Lets dive a little deeper into Serve the LoBs.
• #13: IT is finding it difficult to control or reduce the ever increasing number of shadow BI projects. As a result a multitude of analytic silos are being spread across the enterprise making it hard to integrate and connect those silos for a consistent view. As the shadow projects multiply, the budget available to IT is constrained and predominantly directed to supporting the status quo. Aging architectures and software in place (on-premises) do not enable the LoBs with self-service forcing IT to struggle with rapidly increasing number of business demands expected in a shorter timeframe. Essentially, maintaining the status quo is a losing battle and the result has been for the LoBs to take matters into their own hands.
• #14: Cloud computing can lower IT costs, and that’s important. But even more important is how cloud computing can truly transform the business by enabling innovation that is faster than the competition. In a recent study funded by Oracle and entitled Advancing Business Innovation Through the Cloud, Saugatuck Technologies concludes that "winners in the new competitive landscape will be those businesses that adopt cloud solutions to fundamentally change their business models, not simply to improve the efficiency of IT." Cloud computing encourages business innovation and experimentation, even the prototyping of entirely new lines of business because of the lower subscription cost versus acquiring and managing fixed assets. A central cloud based metadata layer provides alignment between lines of business driving a towards a more cohesive corporate strategy. Oracle’s BI cloud services are built on proven technology with thousands of customers, complete with mobile access and the latest feature rich analytics.
• #15: 2nd Key Pillar: Unify Analytic Investments No organization is new to analytics. Every organization potentially has multiple analytic investments from different procurement cycles or M&A activities. Each has aging analytic investments that still provide some value to the business. The issue is that the number of these investments is increasing within organizations and making it very difficult to get a connected accurate view of what is true north.
• #16: While cloud continues to grow throughout the industry, plenty of on-premises solutions are still in play, and will be for many years. The difficulty comes with how to integrate cloud and non-cloud information to maintain a complete view. Still a key challenge to the enterprise, is presenting a consistent cross functional view that draws information from a variety of source systems to best measure performance against plan. For example joining HR data with sales performance data to understand not only which employees are performing at their best, but why and how that success could be replicated to the other employees.
• #17: - With a multitude of different enterprise data sources Oracle provides a solution based on proven technology that has already achieved this objective with thousands of customers on-premises. - Getting results quickly is a key success factor for cloud solutions and therefore quick start templates based upon industry best practices helps accelerate time to value even more. - Only Oracle will provide a fully capable DB EE as part of the cloud BI offering. The DB usage can be as simple as a black box or as open and customized as you’re willing to use. Either way, the capability is in your hands to extend your solution if you need it. - Also available out of the box is a complete analytic solution by functional area. Complete analytics based on industry best practices for HCM, CX or finance. 80% of everything you can possibly need, including the ETL, dashboards, metadata and reports all available right away. Be up and running with a complete analytic solution in 3 weeks. Exceptionally fast time to value with a comprehensive solution at a subscription price.
• #18: 3rd Key Pillar: Ensure Lowest Risk With any new system risk is a factor. Large investments in time and money can have serious repercussions if the project fails, runs over budget or takes far too long to implement. A critical consideration for embarking on any analytics project is to ensure success by mitigating as much risk as possible.
• #19: Security and privacy are a concern for every business in every industry. If this isn’t a concern, then consider some of the recent and very public incidents that occurred with a number of top organizations globally, including Target in the US whose CEO resigned after serious customer data breach. With online and cloud environments your sensitive data is passed back and forth countless times. This provides opportunity for your information to ‘leak’ out through application bugs or failed data transfers while in the public realm. Even the most secure systems still have the human factor, particularly in LoB self-service type environments. All too often business users assign inappropriate rights and controls to other users in the name of efficiency. A mistake here can lead again to sensitive information falling into the wrong hands. Some other examples of public cases with security concerns; Iowa State - http://www.databreachtoday.com/hackers-access-iowa-state-univ-servers-a-6775 AOL - http://www.databreachtoday.com/aol-investigating-data-breach-a-6797 NYP - http://www.databreachtoday.com/48-million-settlement-for-breach-a-6822 Orange - http://www.databreachtoday.com/french-telco-reports-second-breach-a-6821 Target - http://www.forbes.com/sites/greatspeculations/2014/05/08/targets-ceo-steps-down-following-the-massive-data-breach-and-canadian-debacle/ NY Times - http://www.crn.com/slide-shows/security/240159149/the-10-biggest-data-breaches-of-2013-so-far.htm/pgno/0/3
• #20: Oracle is the only company providing a complete end-to-end solution for cloud. From data center to application, only 1 vendor is responsible for both the information and services. Oracle brings confidence to our customers, we own and manage all our own tier 4 data centers. Our facilities have armed guards and we have implemented proven standards based Oracle security in our software. Unlike our competitors we do not ship your data to multiple 3rd parties in our cloud service resulting in fewer points of potential breaches or interruption of service.
• #22: With competitive cloud options customers agree to use their cloud based solution. <CLICK> What customers may not know, is that other vendors deploy their solutions to 3rd party clouds like Amazon Web Services (AWS) or Rackspace because they don’t own data centers or even hardware. <CLICK> But it doesn’t end there, those cloud deployments are using 3rd party virtualization such as VMWare, <CLICK> that is deployed to yet another party’s HW like HP or IBM. Potentially, this means 4 different vendors involved in the customer’s ‘single’ cloud solution. Who is responsible when there is a security breach or service interruption? Many points of failure usually means lots of finger pointing.
• #23: Oracle’s cloud on the other hand is 100% Oracle. From the application SW, cloud technology and even the HW – its all Oracle end to end. Even the building belongs to Oracle. Which option is the safest choice with the lowest risk?
• #24: Cloud is an inevitable force that IT must confront. It’s disruptive in that it will fundamentally change the face of IT. It will change the role of IT as the cloud vendors take on much of the activities IT was once responsible for. <CLICK> However, cloud is also an opportunity, a silver lining representing a new collaboration, a new partnership between IT and the lines of business. With Oracle, IT can elevate the enterprise by allowing the lines of business the flexibility and autonomy they demand but at the same time maintaining control with tight security and enforcing compliance. This works well for the lines of business who are able to relinquish tasks that they didn’t really want in the first place. Oracle cloud analytics will bring balance back to the partnership between IT and the lines of business.
• #25: Now onwards with Oracle Transactional Business Intelligence - Enterprise
• #26: Oracle Transactional Business Intelligence Entperprise is part of Oracle Cloud, specifically part of the Application or SaaS services. It shares the same infrastructure, security, operations, etc. with the rest of Oracle Cloud. Oracle delivers a full suite of integrated, enterprise-grade applications services. By choosing Oracle Cloud, businesses can avoid the fragmented data and business processes that can result from using multiple, siloed clouds from different vendors.   Oracle has invested many years and billions of dollars in R&D and strategic acquisitions to offer the most comprehensive, modern, flexible, and secure cloud on the planet. Companies of all sizes rely on Oracle’s broad suite of applications and enterprise-grade platform, all of which offer social, mobile, and business analytics capabilities.
• #27: OTBI-E SaaS OTBI-E provides prebuilt cloud based analytics for the LoBs out-of-the-box with a subscription pricing model. This includes a rich library of metrics, and industry standard reports and dashboards for specific functional areas, like HR. You might already have heard about OTBI which is the mandatory component for Oracle’s Fusion Apps to provide operational based reporting. OTBI-E is complimentary to OTBI and provides strategic analytics with more history and cross functional reporting. OTBI-E should positioned to customers with similar value propositions as has been used with the BI Apps on-premises, ie, fast time to value, industry best practices built in etc. Do not however, consider OTBI-E as “BI Apps” in the cloud. They are different products. OTBI-E is released for Fusion HCM, CX cloud and ERP cloud where functional areas, like Finance, and integration with other cloud based applications will be released going forward.
• #28: Here we take a look at the focus of transactional business intelligence versus historical analysis and the business intelligence applications. One way to think about this is that the transactional business intelligence is focused more so on the ability to better manage your operations or operational insight and the business intelligence applications are focused more on making strategic decisions or providing strategic insight to the business. In both cases the underlying business intelligence foundation provides the supporting technology and functional capabilities to enable this comprehensive solution environment.
• #29: It has always been a known fact that the concept of cloud computing has been driven by the change between CapEx to OpEx boosting the final RoI of any given Enterprise adopting the paradigm. In addition to this fact Oracle has invested into all of its available cloud products to enable the production of a best-of-breed prebuilt analytical cloud platform that works onto lowering the total Time-To-Value attribute of cloud analytics projects running on top on any of Oracle HCM, Oracle CX Cloud or Oracle ERP cloud applications. The final output of such investment was a record breaking 3 weeks average time to value that compares any analytical cloud competitions or even any of the Oracle owned BI Applications On-Premise deployments. This all is definitely translated into the minimized levels of time consumed by all the installation and configuration tasks required in a given analytical architectural build.
• #30: Now onwards with Oracle Business Intelligence Cloud Services
• #32: In correspondence to our earlier discussions Oracle Business Intelligence Cloud Services could then be the key solution catalyzing the relationship between LoBs and IT. Through the ability to keep up with the fast paced changes of organizational analytical requirements; the empowering factor supporting LoBs to become more productive and autonomous by furnishing the ground basis for Self-Service rich utilities that are available in BICS as a tool. Not only that, this also maintains the level of administrative and supervisory role of IT to avoid having many shadow BI projects running in the background through a fast and efficient platform making sure all the organizational compliance and governance standards are met.
• #33: Having that been said Oracle Business Intelligence Cloud Services makes all that easy through an integrated proven secured Multi-tenant Business Intelligence architecture running on a cloud Platform-as-a-Service Cloud model which provides a base for a number user friendly interfaces that could be used for the different tasks of analysis, answers and dashboards modeling and build, all the administrative tasks that includes but is not limited to role management, system maintenance, backups, etc. This could be then be ideal for rapid environments requiring to have a fast paced inter-departmental analytical solution or running as a sandbox or a prototype for either an on-premise or cloud temporary project environments.
• #35: Variety of tools for simple and quick data load to automated, and managed data loading options Simple to complex transformations Gui tools to developer tools
• #37: Now what a given registered customer get is the following: 1)Two Isolated Business Intelligence and a Schema-as-a-Service instances that are associated to one another on the service console. 2) 1 production environment which is to be used as the main analytical cloud environment by the client. 3) 1 pre-production environment that could be used as either a test or a development environment. 4) And finally the service level objective governing the registration with Oracle.
• #40: In order to get a bit more information on the capabilities of the tool please refer to these links. Please make sure you get your copy of the presentations.
• #41: In order to get a bit more information on the capabilities of the tool please refer to these links. Please make sure you get your copy of the presentations.
• #44: Core to shadow BI projects is the ability to carry out rapid applications prototyping. Modelling new and different modes of executing organization strategy without taking lots of time, and incurring great expense, making it easy to quickly discard failed models. The faster you fail, the shorter the road to success. Oracle BI cloud provides a secure and managed environment for the LoBs to build, test and share their iterative models on the road to finding success.
• #45: Shadow BI projects each with their own distinct metadata layer results in a breakdown of alignment in the organization. Calculations are inconsistent and confusion results when no one knows who is right. When things change, multiple points of updates are required to keep the organization in sync. The business is results or output oriented, and do not have the focus on maintaining a consistent and curated metadata layer. This has been the responsibility of IT and can still be achieved with a centralized cloud based metadata layer.
• #46: In a cloud environment that is subscription based, the business will demand the latest advanced analytics, touch based interfaces and data-driven visualizations. With a more rapid prototyping nature, conventional training takes too long, and too quickly becomes obsolete with frequently updated cloud environments. A self-service training approach using online tutorials and videos must be built in for the business to stay ahead.
• #47: A key to success is to leverage existing skills. Oracle BI Cloud is built on proven BI technology. Its not a first version of a completely new product. Its enterprise class BI that you will recognise and that has already got thousands of on-premises customers globally. What is different, is the powerful business driven self-service capabilities and faster more simple administration.
• #48: Getting the complete picture of your business can only be achieved by ensuring all relevant data sources are included in your analysis. Integrate multiple data sources, in the cloud or on-premises with standards based methods like the REST API to ensure the most consistent and accurate decisions possible.
• #49: Oracle Business Intelligence Cloud Services provides a number of methods which could be used in order to maintain an Enterprise Class data integration between all the on-premise source and the cloud data warehouse backend. Business Intelligence Cloud Service introduces the ability of simple and user friendly interfaces that could be used by the Business users with either the Line-of-Business or the IT department to carry out the data loading and integration tasks with extreme ease. This could be then extended by using Oracle Database as a Service the level of technological utilities supporting which includes the ability of making use of the RESTful API, SQL Developer and PL/SQL Data import. Hence, an unlimited base for data integration could be established for Enterprise users.
• #50: Even though BICS is a PaaS solution you can increase time to value by leveraging proven quick start cloud apps. These cloud apps may provide a near complete analytic system, like a solution for telco churn analysis, or as functional as providing the best method for executing linear regression. The apps contain everything needed from a database model, metadata layer, reports and sample data to get you going quickly. Oracle partner cloud apps presenting their specific expertise in their fields will be available going forward. Please visit the BI App Store (internal only VPN required) to see the apps available.
• #51: Oracle BI Cloud Service is coupled with a complete version of the Oracle DB Enterprise Edition. Not many other cloud BI solutions provide the capabilities and potential for expansion that comes with the #1 database available on the market. Being a cloud service everything is already setup and working as part of the subscription so DB can be as turnkey or black box or as customizable as is required. Start easy, but know that the power is there when reqeuired.
• #52: Oracle Transactional Business Intelligence Enterprise provides the most complete out-of-the-box analytic solution for specific functional areas like HCM, CX and other ERP modules such as Finance etc, . Industry best practice metrics and predefined reports providing 80% of business needs are immediately available on deployment. Out-of-the-box functionality based on Oracle’s vast ERP/CRM experience coupled with a cloud deployment means unmatched time to value. An average deployment for an OTBI-E complete analytic solution, like HR Analytics, is about 3 weeks. For a complete view, OTBI-E is able to join information from multiple cloud and on-premises data sources.
• #53: The Oracle Public Cloud is much more than just analytics. As with our on-premises offerings with a single vendor our customers can leverage multiple services for their needs. From IaaS to PaaS and SaaS. Oracle can be a complete partner with the customer on their journey to cloud, whatever their requirements may be.
• #54: Oracle facilities are owned and operated by Oracle employees, from the armed security detail to the technicians administrating our servers. “Tier 4” is the highest specification available for data center classification and all Oracle data centers are tier 4. Data centers are equipped with Oracle HW running Oracle SW providing a 99.5% availability for BI cloud services. No one understands the HW better than the manufacturer and no one understands the SW better than the developer. Oracle is both. _________________________________________________________________________________________________ Tier 1 = Non-redundant capacity components (single uplink and servers). 99.671% availability.Tier 2 = Tier 1 + Redundant capacity components. 99.741% availability.Tier 3 = Tier 1 + Tier 2 + Dual-powered equipment and multiple uplinks. 99.982% availability.Tier 4 = Tier 1 + Tier 2 + Tier 3 + all components are fully fault-tolerant including uplinks, storage, chillers, HVAC systems, servers etc. Everything is dual-powered. 99.995% availability.More on tier definitions.
• #55: Security is a top priority for Oracle. Currently, Oracle’s facilities, processes and SaaS services comply with industry defined standards such as SSAE16. It is Oracle’s policy to continue to certify new services as they are made available. http://ssae16.com/
• #56: Oracle will not ship customer’s data to any 3rd parties. Customers can rest assured that they are trusting their sensitive information with same vendor they have directly contracted. The more customer’s information is shared, the greater the risk of security breaches and with multiple points of failure, the greater the risk of service interruptions. Oracle does not ship data to anyone else.