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Responding to the upskilling
needs of the New Zealand
Financial Services sector


May 2011
Open Polytechnic financial advisor training
combines the best of distance learning and
technological innovation to deliver high quality
education outcomes.
Background

• Changed regulation
• Large scale national training need

• Short timeframe
• Need to maintain productivity

• Cost-effectiveness important
The project

• Blended distance flexible solution
• 16 courses, 500 hours of learning

• Print and interactive online resources
• Online self-evaluation tool

• Assessment only option
• Contextualisation for large organisations
Rapid stepped development

• Industry prioritisation of courses
• Matching development plan

• Rolling development and delivery
• Accommodate changing regulatory
 environment
• Faster timeframes than previously
Pedagogically robust high quality blend
•    Online resources
     •  Multimedia case studies

     •  Online quizzes

     •  Podcasts

     •  Forums

• Print resources

• Rigorous moderation
• Educational and industry experts

•  Clarifies that staff cannot set up a website or social site that appears to be run by the Open
Real time automated assessments

• Customised open source (Moodle)
• Learners – instant feedback

• Minimise costs
• Link to student management system

• Random categorised question banks
• ‘Remember’ individuals’ questions
• Helpdesk support
Online self-evaluation tool

• Partnership
• polytechnic
• industry training organisation
• software company

• Assessment only option

• National survey of competencies
Cost effectiveness

• eLearning solution
• Automated assessment

• Distance economies of scale
• Large numbers

• Mass enrolments
Flexibility


• Individual fit around work and family
• Employer maintain productivity

• Choice of number of courses
• Choice of pace of study
Cross functional team

• Senior managers
• Project management

• Learning design specialists
• Academic and industry experts

• Open source developers
• Business development and marketing staff
• Enrolments and support staff
Industry connection

• Commercial model
• Industry relationships

• Contextualisation for large corporates
• Disaggregation to meet specific needs
Sustainability


• Long term view
• Licensing to other tertiary providers

• Contextualisation
• Competitive full fee option

• Relationship marketing
• Quality solution
Conclusion




   Higher standard of financial
   advice to the New Zealand
              public

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Financial services project Open Polytechnic