Flip4 mac userguide

Flip4Mac User’s Guide | 91659 August, 2012
Flip4Mac User’s Guide Version 3.0

3
Contents
Preface 5
Copyrights and Trademark Notices 5
Telestream Contact Information 9
Overview 11
Introduction 11
What’s New 11
Windows Media® Components for QuickTime 12
Flip4Mac Player 12
Flip4Mac Player Pro 12
Flip4Mac Studio 13
Flip4Mac Studio Pro 13
Flip4Mac Studio Pro HD 13
Feature Comparison 13
QuickTime Applications, Compatibility, & Players/Converters 14
System Requirements 14
Installing and Upgrading 15
Introduction 15
Installing Flip4Mac 15
Uninstalling Flip4Mac 16
Web Browser Support 16
Upgrading Flip4Mac 17
Purchase in Preferences 17
Purchase Online at the Flip4Mac Store 18
Purchase by Fax or Phone 18
Checking for Updates 18
Manually Entering a Serial Number 19
Deactivating a Serial Number 21
Activating a Serial Number 22

Contents4
Flip4Mac User’s Guide | 91659
Basic Features 25
Playing Windows Media in Flip Player 25
Playing Windows Media in Web Browsers 26
Browser Plug-in Settings 27
Movie Player Settings 28
Audio Settings 30
Advanced Features 31
Introduction 31
Importing Windows Media 31
Exporting Windows Media 33
Guidelines for High Quality Text Overlays 34
Export Settings 34
Video Encoder Settings 35
Advanced Video Settings 37
Audio Encoder Settings 38
Advanced Audio Settings 39
Content Settings 39
Silverlight Settings 40
Creating Custom Encoder Profiles 40
Reference 45
Supported Codecs, Formats, & Protocols 45
Network Stream Protocols 47

5
Preface
Copyrights and Trademark Notices
Copyright © 2012 Telestream, Inc. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, altered, or translated into any languages without
the written permission of Telestream. Information and specifications in this document
are subject to change without notice and do not represent a commitment on the part
of Telestream.
Telestream, Flip4Mac, FlipFactory, Episode, Telestream MAP, MetaFlip, GraphicsFactory,
MotionResolve, ScreenFlow, Flip Player and Split-and-Stitch are registered trademarks
and Pipeline, Launch, Wirecast, Videocue, Drive-in, and Vantage are trademarks of
Telestream, Inc.
QuickTime, Mac OS X, and Safari are trademarks of Apple, Inc. Bonjour, the Bonjour
logo, and the Bonjour symbol are trademarks of Apple, Inc.
MainConcept is a registered trademark of MainConcept LLC and MainConcept AG.
Copyright 2004 MainConcept Multimedia Technologies.
Microsoft, Windows NT|2000|XP|XP Professional|Server 2003, Vista, Media Player, Media
Encoder, .Net, Internet Explorer, SQL Server 2005 Express Edition, and Windows Media
Technologies are trademarks of Microsoft Corporation.
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer.
Redistributions in binary form must reproduce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Diversified Sales and Service, Inc. nor the names of its contributors
may be used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS
IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,

Preface
6
Flip4MacUser’sGuide | 91659
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Other brands, product names, and company names are trademarks of their respective
holders, and are used for identification purpose only.
MPEG Disclaimers
MPEGLA MPEG2 Patent
ANY USE OF THIS PRODUCT IN ANY MANNER OTHER THAN PERSONAL USE THAT
COMPLIES WITH THE MPEG-2 STANDARD FOR ENCODING VIDEO INFORMATION FOR
PACKAGED MEDIA IS EXPRESSLY PROHIBITED WITHOUT A LICENSE UNDER APPLICABLE
PATENTS IN THE MPEG-2 PATENT PORTFOLIO, WHICH LICENSE IS AVAILABLE FROM
MPEG LA, LLC, 6312 S. Fiddlers Green circle, Suite 400E, Greenwood Village, Colorado
80111 U.S.A.
MPEGLA MPEG4 VISUAL
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE
FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING
VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/
OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
PROVIDER LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
MPEGLA AVC
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO
THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-
COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED
TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM.

Preface
7
MPEG4 SYSTEMS
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 SYSTEMS PATENT PORTFOLIO LICENSE
FOR ENCODING IN COMPLIANCE WITH THE MPEG-4 SYSTEMS STANDARD, EXCEPT THAT
AN ADDITIONAL LICENSE AND PAYMENT OF ROYALTIES ARE NECESSARY FOR
ENCODING IN CONNECTION WITH (i) DATA STORED OR REPLICATED IN PHYSICAL MEDIA
WHICH IS PAID FOR ON A TITLE BY TITLE BASIS AND/OR (ii) DATA WHICH IS PAID FOR ON
A TITLE BY TITLE BASIS AND IS TRANSMITTED TO AN END USER FOR PERMANENT
STORAGE AND/OR USE. SUCH ADDITIONAL LICENSE MAY BE OBTAINED FROM MPEG LA,
LLC. SEE HTTP://WWW.MPEGLA.COM FOR ADDITIONAL DETAILS.
Limited Warranty and Disclaimers
Telestream, Inc. (the Company) warrants to the original registered end user that the
product will perform as stated below for a period of one (1) year from the date of
shipment from factory:
Hardware and Media—The Product hardware components, if any, including equipment
supplied but not manufactured by the Company but NOT including any third party
equipment that has been substituted by the Distributor for such equipment (the
“Hardware”), is free from defects in materials and workmanship under normal
operating conditions and use.
Software—If software is supplied as part of the product, the software will operate in
substantial conformance with specifications set forth in its product user's guide. The
Company does not warrant that the software will operate uninterrupted or error-free,
will meet your requirements, or that software errors will be corrected.
Warranty Remedies
Your sole remedies under this limited warranty are as follows:
Hardware and Media—The Company will either repair or replace (at its option) any
defective Hardware component or part, or Software Media, with new or like new
Hardware components or Software Media. Components may not be necessarily the
same, but will be of equivalent operation and quality.
Software—If software is supplied as part of the product and it fails to substantially
confirm to its specifications as stated in the product user's guide, the Company shall, at
its own expense, use its best efforts to correct (with due allowance made for the nature
and complexity of the problem) such defect, error or nonconformity.
Software Updates—If software is supplied as part of the product, the Company will
supply the registered purchaser/licensee with maintenance releases of the Company’s
proprietary Software Version Release in manufacture at the time of license for a period
of one year from the date of license or until such time as the Company issues a new
Version Release of the Software, whichever first occurs.
To clarify the difference between a Software Version Release and a maintenance
release, a maintenance release generally corrects minor operational deficiencies

Preface
8
(previously non-implemented features and software errors) contained in the Software,
whereas a Software Version Release adds new features and functionality. The Company
shall have no obligation to supply you with any new Software Version Release of
Telestream software or third party software during the warranty period, other than
maintenance releases.
Restrictions and Conditions of Limited Warranty
This Limited Warranty will be void and of no force and effect if (i) Product Hardware or
Software Media, or any part thereof, is damaged due to abuse, misuse, alteration,
neglect, or shipping, or as a result of service or modification by a party other than the
Company, or (ii) Software is modified without the written consent of the Company.
Limitations of Warranties
THE EXPRESS WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No oral
or written information or advice given by the Company, its distributors, dealers or
agents, shall increase the scope of this Limited Warranty or create any new warranties.
Geographical Limitation of Warranty—This limited warranty is valid only within the
country in which the Product is purchased/licensed.
Limitations on Remedies—YOUR EXCLUSIVE REMEDIES, AND THE ENTIRE LIABILITY OF
TELESTREAM, INC. WITH RESPECT TO THE PRODUCT, SHALL BE AS STATED IN THIS
LIMITED WARRANTY. Your sole and exclusive remedy for any and all breaches of any
Limited Warranty by the Company shall be the recovery of reasonable damages which,
in the aggregate, shall not exceed the total amount of the combined license fee and
purchase price paid by you for the Product.
Damages
TELESTREAM, INC. SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY
LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OR INABILITY TO USE THE PRODUCT, OR THE BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY, EVEN IF THE COMPANY HAS BEEN ADVISED OF
THE POSSIBILITY OF THOSE DAMAGES, OR ANY REMEDY PROVIDED FAILS OF ITS
ESSENTIAL PURPOSE.

Preface
Telestream Contact Information
9
Further information regarding this limited warranty may be obtained by writing:
Telestream, Inc.
848 Gold Flat Road
Nevada City, CA 95959
You can call Telestream, Inc. via telephone at (530) 470-1300.
To obtain product information, technical support, or provide comments on this guide,
contact us using our web site, email, or phone number.
Table 1. Telestream Contact Information
Resource Contact Information
Telestream Technical
Support
Web Site: www.telestream.net/telestream-support
Support Email: support@telestream.net
Flip4Mac Technical
Support
Web Site: www.telestream.net/telestream-support/
flip4mac-wmv/support.htm
Telestream, Inc. Web Site: www.telestream.net
Sales and Marketing Email: info@telestream.net
Telestream, Inc.
848 Gold Flat Road, Suite 1
Nevada City, CA. USA 95959
International
Distributor Support
Web Site: www.telestream.net
See the Telestream Web site for your regional authorized
Telestream distributor.
Telestream Technical
Writers
Email: techwriter@telestream.net
If you have comments or suggestions about improving
this document, or other Telestream documents—or if
you've discovered an error or omission, please email us.

Preface
10

11
Overview
Introduction
Flip4Mac™ is the official Windows Media player on Mac OS X—supported and hosted
by Microsoft. This collection of QuickTime™ components allow you to easily play,
import, and export Windows Media® files. Flip4Mac can be used with most of your
favorite QuickTime applications including Flip Player, Microsoft PowerPoint, Apple
Keynote, iMovie, QuickTime Player and Compressor.
Topics
 What’s New
 Windows Media® Components for QuickTime
 Feature Comparison
 QuickTime Applications, Compatibility, & Players/Converters
 System Requirements
What’s New
This version of Flip4Mac has been completely modernized to provide continuous
Windows Media support for OS X Mountain and Mountain Lion.
• Gatekeeper Support—All software is now signed with a digital certificate from
Apple to address security and anti-malware requirements in Gatekeeper under OS
X Mountain Lion
• 64-bit Core Audio Support
– Windows Media Audio is now processed through 64-bit Core Audio plug-ins
– 64-bit is required for QuickTime Player X under OS X Mountain Lion and other
modern applications using Apple's Core Audio technology.

Overview
Windows Media® Components for QuickTime
12
• Watermarking
– Since Telestream cannot control the license level in the free player of 3rd-party
applications, a permanent small watermark is now present.
– A watermark in the upper right corner of all 3rd-party applications such as
Keynote, PowerPoint and QuickTime Player has been added
– A watermark does not appear in the included Flip Player or in Flip4Mac's Web
browser plug-ins
• Added support for the application/x-ms-wmp mime type. Mime types for x-ms-
wmp are now supported for Web browser playback
Windows Media® Components for QuickTime
After installing Flip4Mac, you can play Windows Media files using Flip Player or
QuickTime Player and view Windows Media content on the Internet using Safari and
other Web browsers.
By upgrading Flip4Mac to Player Pro, Studio, or Studio Pro HD, you can also import
Windows Media files for editing, and create Windows Media files in SD or HD for
distribution. These features are available in trial mode until you are ready to purchase
an upgrade to another Flip4Mac edition.
Note: Demo mode is the default mode of operation for unlicensed users. This results
in truncated (or watermarked, for Widows Media) exports if the video has been scaled,
trimmed, rotated or cropped.
The easiest way to purchase an upgrade and unlock these features is directly in
Flip4Mac—see Manually Entering a Serial Number. You can also purchase an upgrade
online at the Flip4Mac Store or via phone or fax. See Upgrading Flip4Mac for details.
Flip4Mac Player
Flip4Mac Player enables you to play Windows Media in Flip Player, QuickTime Player,
Safari, Firefox, and Chrome. In fact, you can play Windows Media in almost any
application that supports QuickTime, including Keynote and PowerPoint.
Flip4Mac Player Pro
Flip4Mac Player Pro enables you to import Windows Media video and audio for editing
or for conversion to other QuickTime formats.
Upgrade to Player Pro to convert Windows Media files to other formats for iPod, iPhone,
iPad, Apple TV, iMovie, iPhoto, iTunes or Final Cut Pro.

Overview
Feature Comparison
13
Flip4Mac Studio
Flip4Mac Studio adds the ability to create Windows Media files by exporting video and
audio from a QuickTime application.
You can export Windows Media directly from QuickTime applications including Flip
Player, QuickTime Player 7 Pro, Final Cut Pro 7, and Final Cut Pro X (using Compressor).
You can also export Window Media from Telestream’s ScreenFlow. The export process is
simplified by using a variety of preset encoding profiles to meet most needs, WHICH
CANNOT B which cannot be modified. (See Flip4Mac Store.)
Note: To export WMV from Final Cut Pro X, you must do so via Compressor.
Flip4Mac Studio Pro
Flip4Mac Studio Pro adds the ability to create your own standard definition, one-pass
encoding progressive and interlaced profiles.
Note: The Studio Pro license is no longer available for purchase. However, Studio Pro
features are still fully operational for users who have own this license.
Flip4Mac Studio Pro HD
Flip4Mac Studio Pro HD adds the ability to create high-definition video and two-pass
HD encoding profiles. The WMV 9 Advanced Video codec, WMA 9 Professional codec,
and WMA 9 Lossless audio codec are also available.
Note: License badges are used in this User’s Guide when a feature requires a license
level above the free player:
Feature Comparison
Use this chart to determine which features are provided in each Flip4Mac upgrade.
PRO STUDIO STUDIO PRO HD

Overview
QuickTime Applications, Compatibility, & Players/Converters
14
QuickTime Applications, Compatibility, & Players/
Converters
In general, every QuickTime-based OS X application can use Flip4Mac.
Here is a list of common applications that enable you to import, play, and export
Windows Media:
• Compressor 3 and 4
• Compressor 4 recommended for Final Cut Pro X
• Episode 5 and higher
• ScreenFlow 1.5 and higher
• QuickTime Player 7 Pro
• Flip Player
• Safari
• Firefox
• Chrome
System Requirements
The operating system requirement is: OS X (on Intel) Version 10.7 and later.
Table 2. Flip4Mac Features
Features Player
Player
Pro Studio
Studio
Pro HD
Play Windows Media in Quicktime
Player
   
Play Windows Media in Safari, Firefox,
and Chrome Web Browsers
   
Import Windows Media for edit or
conversion to other formats
  
Export WMV using fixed preset
encoding profiles
 
Create custom encoding profiles 
Export High Definition video with 2-
pass encoding


15
Installing and
Upgrading
Introduction
This section will demonstrate how to install, remove, update, and customize Flip4Mac
and Flip Player.
Topics
 Installing Flip4Mac
 Uninstalling Flip4Mac
 Web Browser Support
 Upgrading Flip4Mac
 Checking for Updates
 Manually Entering a Serial Number
 Deactivating a Serial Number
 Activating a Serial Number
Installing Flip4Mac
To installFlip4Mac, you must be logged on as a user who has administrator rights, and
you must provide your administrator name and password during installation. Quit all
QuickTime applications (Safari, Firefox, Google Chrome, Flip Player, QuickTime Player,
etc.) and follow these steps:
1. Download the DMG file from the Web site or obtain it on media.
2. Locate the DMG file (in your Downloads folder if you obtained it from the Web).
3. Double-click the disk image file to mount the disk image.

Installing and Upgrading
Uninstalling Flip4Mac
16
4. Double-click Flip4Mac.pkg, and follow the steps to install the software.
Note: If you want an upgrade license, you can purchase one during installation. Flip
Player and the Flip4Mac plug-ins are installed automatically.
5. Relaunch your Web browser and QuickTime applications.
Uninstalling Flip4Mac
To remove Flip4Mac from your computer, follow these steps:
1. In the Finder, open the Applications > Flip4Mac folder.
2. Double-click Flip4Mac Uninstaller.pkg and follow the instructions.
3. Relaunch your Web browser and QuickTime applications.
Note: The uninstaller does not remove the Flip4Mac preferences or serial numbers
you have purchased.
Web Browser Support
Flip4Mac includes a Web browser plug-in that plays Windows Media streams directly in
Safari and other Web browsers. The Flip4Mac plug-in is enabled by default when it is
installed.
The Flip4Mac plug-in provides superior playback performance, but it cannot play
Windows Media content that has been protected using Windows Digital Rights
Double-click
Flip4Mac.pkg

Upgrading Flip4Mac
17
Management (DRM). Flip4Mac displays the following error message when you attempt
to open a protected file:
Upgrading Flip4Mac
Upgrading Flip4Mac unlocks certain features in Flip4Mac, which enables you to import
Windows Media files for editing and to create Windows Media files for distribution. You
do not need to download a new version to enable these features. To enable these
features, purchase and activate a serial number using one of these methods:
 Purchase Online at the Flip4Mac Store
 Purchase by Fax or Phone
Purchase in Preferences
If your Macintosh is connected to the Internet, the easiest way to upgrade is to
purchase a serial number directly in Flip4Mac.
In Flip4Mac, open System Preferences (under the Apple menu), click the Flip4Mac icon
to display Preferences, and then click the Upgrade tab. Click the lock at the bottom of
the window and enter your password to unlock the panel, then click Purchase License.
When the purchase is complete, your serial number is automatically entered and
activated on your computer, and the new features for the upgrade you purchased are
Click Upgrade.
Click Purchase
License
Click Lock icon

Checking for Updates
18
accessible the next time you launch a Flip4Mac-enabled application. See Manually
Entering a Serial Number for step-by-step instructions. Save this receipt in case you
need to re-install the software or re-enter the serial number.
Purchase Online at the Flip4Mac Store
If you installed Flip4Mac on a computer without Internet access, you can purchase an
upgrade by visiting the Flip4Mac Store on another computer. When the purchase is
complete you’ll receive an email receipt containing your serial number. Review the
Manual Activation Guide (www.telestream.net/pdfs/user-guides/
Manual_Activation_Guide.pdf) on the Telestream Web site for step-by-step
instructions on manually activating your serial number.
Purchase by Fax or Phone
You can purchase an upgrade by faxing a copy of the Flip4Mac order form to the
Flip4Mac store. Visit http://www.telestream.net/esellerate/fax.htm for purchase-by-fax
instructions,
You can also purchase an upgrade by calling the Flip4Mac Store. Visit http://
www.telestream.net/esellerate/phone.htm for purchase-by-phone instructions.
When your purchase is complete, you’ll receive an email receipt that contains your
serial number. If your Mac is connected to the Internet, go to Manually Entering a Serial
Number for instructions on manually entering and activating your serial number. If your
Mac is not connected to the Internet, open the Manual Activation Guide on the
Telestream Web site (www.telestream.net/pdfs/user-guides/
Manual_Activation_Guide.pdf) for step-by-step instructions on manually activating
your serial number.
Checking for Updates
Use the System Preferences to check for software updates manually or at scheduled
intervals. Follow these steps.
1. Select System Preferences (under the Apple menu) and click the Flip4Mac icon,
then click the Update tab.
2. To change the interval at which Flip4Mac checks for updates, choose Daily, Weekly,
Monthly or Never from the Check For Updates menu.

Manually Entering a Serial Number
19
3. To check for updates manually, click Check Now.
4. If an update is available, you’ll be notified. If so, click Update Now.
If your computer is connected to the Internet and you purchased an upgrade via
phone, fax, or the Flip4Mac Store online, you may use the email receipt (which contains
your serial number) to manually activate Flip4Mac. Manual activation is also used for
activating a serial number in Flip4Mac on another Mac.
To enable the upgraded features when you purchase a serial number in this manner (or
if you are entering the same serial number in additional copies of Flip4Mac/Flip Player),
you must have access to the Internet, and you must manually enter the serial number
to activate the features you purchased.
Note: If your Mac does not have Internet access, do not use this process. Instead, use
a separate computer with Internet access to open the Manual Activation Guide on the
Telestream Web site (www.telestream.net/pdfs/user-guides/
Manual_Activation_Guide.pdf) for a step-by-step guide to manually activate the WMV
component after purchasing an upgrade.
1. Select System Preferences (under the Apple menu) and click the Flip4Mac icon, then
click the Upgrade tab.
Click Check
Now
Click Update
Select interval
Click Update Now

20
2. Click the lock icon, enter your administrator name & password, and then click OK to
enable the Serial Number button. Click Enter Serial Number to enter your serial
number.
3. When the Serial Number dialog displays, enter the registration serial number
exactly as it exists in your receipt email. It is best to copy and paste the serial
number to avoid typing mistakes. When typing it in, be sure to enter only zeroes
(no letter O's), capitalize all letters, and include all hyphens. The Name field is
optional except for users with very old serial numbers.
Note: If you experience problems activating, contact Telestream Customer Support
at: desktopsupport@telestream.net or 877-681-2088.
4. When the serial number is entered correctly, the Activate button is enabled, and
you can click Activate. The Flip4Mac Store is contacted and activates the serial
number for your computer.
5. The Flip4Mac software will be upgraded and the enhanced features will be
available to Flip Player and any 3rd-party applications.
Click Enter
Serial Number.
Click lock icon
Enter serial number

Deactivating a Serial Number
21
Note: Relaunch your Web browser and all QuickTime applications for Flip4Mac to
work correctly.
Deactivating a Serial Number
A Flip4Mac serial number can only be active on one computer at a time. But, you can
enter it on multiple computers (see Manually Entering a Serial Number), making it
available on many. Before activating Flip4Mac on a different computer, you must
deactivate where ever it is currently activated. In other words, you can deactivate it and
then activate it elsewhere as needed. (See Activating a Serial Number.) This makes the
use of the serial number more flexible, and avoids unnecessarily purchasing extra
licenses.
To deactivate a Flip4Mac serial number in Flip4Mac on a particular computer follow
these steps:
2. Open the Flip4Mac Preferences pane and click the Upgrade tab.
3. Click the lock icon and enter your administrator name and password and click OK to
enable the buttons.
Click Deactivate
Serial Number
Click lock
icon
Click Upgrade

Activating a Serial Number
22
4. When the dialog box displays, click Deactivate to deactivate your serial number on
your computer (which must have Internet access). This enables you to activate this
same serial number on another computer.
If you previously deactivated a serial number to make it available on another computer,
you can activate it by following these steps:
2. Open the Flip4Mac Preferences pane and click the Upgrade tab.
3. Click the lock icon and enter your administrator name and password, then click OK
to enable the buttons. Click Activate Serial Number.
Click Activate
Serial Number
Click lock
icon
Click Upgrade

23
4. When the Serial Number window displays, click Activate. The Flip4Mac Store is
contacted and your serial number is activated on your computer.
Click Activate

24

25
Basic Features
Introduction
This section presents the basic features of Flip4Mac, including how to play media in
QuickTime and Web browsers and how to make video and audio settings.
Topics
 Playing Windows Media in Flip Player
 Playing Windows Media in Web Browsers
 Browser Plug-in Settings
 Movie Player Settings
 Audio Settings
Playing Windows Media in Flip Player
With Flip4Mac installed, Windows Media files are associated with Flip Player. Now, when
you open a Windows Media file from the Finder, it should automatically launch the Flip
Player application. You can determine if the file association is correct by examining the
file icon. A Windows Media file that is properly associated displays a Flip4Mac/Flip
Player document icon, similar to the one shown below.
To re-associate a Windows Media file, hold down the control key and click the file icon
to display the shortcut menu, then select Open With > Flip Player. This changes the file
association to open WMV files with Flip Player.
To permanently change the file association, select a file in Finder, right-click and select
Get Info, click Open With, choose Flip Player, then click Change All.

Basic Features
Playing Windows Media in Web Browsers
26
Playing Windows Media in Web Browsers
Flip4Mac provides a browser plug-in, which enables you to view Windows Media in
Safari and other Web browsers. The Flip4Mac browser plug-in plays Windows Media
using the familiar QuickTime movie controller.
The Flip4Mac browser plug-in provides superior playback performance, but it is not
able to play Windows Media content that has been protected using Windows Digital
Rights Management (DRM). Flip4Mac displays this error message when you attempt to
open a protected file:
See Web Browser Support for more details. See Browser Plug-in Settings for
instructions on how to enable or disable the Flip4Mac browser plug-in.

Basic Features
Browser Plug-in Settings
27
Browser Plug-in Settings
Open the Flip4Mac Preferences pane and click the Browser tab to display the browser
plug-in settings.
Use the following controls to change browser plug-in settings:
• Use Flip4Mac Browser plug-in—When checked, the Flip4Mac browser plug-in is
used to view Windows Media in your Web browser. This option is always checked
and disabled if the legacy Windows Media Player is not installed. You must relaunch
your Web browser after changing this setting.
Note: The legacy Windows Media Player from Microsoft is no longer supported.
Flip4Mac is the official Windows Media player for Mac OS X—supported and hosted by
Microsoft.
• Always show movie controller—When checked, the QuickTime movie controller is
visible, even when the Web page you are viewing tries to hide it. If unchecked, the
movie controller is visible only if the Web page specifies that it should be displayed.
• Maintain aspect ratio—When checked, the movie is scaled to fit the plug-in display
area while maintaining the original aspect ratio. If unchecked, the movie is scaled
to completely fill the plug-in display area.
• Launch Flip Player—When checked, Windows Media displayed in a Web page
opens in Flip Player. If unchecked, Windows Media content is played within the Web
page by the plug-in.
Click here
to display
onlinehelp

Basic Features
Movie Player Settings
28
The movie player settings control how Windows Media files are opened by Flip4Mac.
Open the Flip4Mac Preferences pane and click the Player tab to display these settings.
Use the following controls to change Player settings:
• Play movies automatically—When checked, Windows Media files will automatically
begin playing whenever they are opened or as they are downloaded.
• Open AVI Files—When checked, flip Player opens and plays AVI files that contain
Microsoft MPEG-4 video.
• Reclaim File & Link Associations—Occasionally, another application may associate
itself with WMV file types. When this happens, you can not automatically play WMV
files using Flip4Mac. To reclaim WMV file types for Flip4Mac (both local WMV files
and MMS streams in your browser), click Reclaim.
Click Advanced

Basic Features
29
• Advanced—Click Advanced to display the Import Files Completely panel which
enables you to choose which applications use this option resulting in better perfor-
mance
By default, when you import a file using WMV in any supported application (QuickTime
Player 7, for example), it is opened and imported in the background, and immediately
begins to play as the file is opened.
In cases where you just want to play the file (QuickTime Player 7, for example), this
functionality is usually best and provides the fastest playback response. However, if you
want to scrub the file, you have to wait until import is complete.
In applications which allow you to scrub, edit, or export the file, you may want access to
the entire file. Applications in this list load local files immediately and optionally display
a progress window before providing playback access. While this may cause a slight
delay as the file opens, it ensures that the entire movie is available for scrubbing,
editing, or export, and the file usually loads in significantly less total time than when
loaded in background mode.
Use the Plus button (located at the bottom-left of the window) to add a new
application to the list of applications that you want to import files immediately
(QuickTime Player 7, for example). The Show Progress indicator is checked by default
when you add an application to this list. When checked, the progress window displays
during lengthy imports. For applications that do not support the progress window,
uncheck this option.

Basic Features
Audio Settings
30
Audio Settings
The audio settings control how Windows Media Audio (WMA) is handled by QuickTime.
The audio options are all automatically selected; they cannot be adjusted. But you can
open the Flip4Mac Preferences pane and click the Audio tab to view these settings.
Descriptions of the Audio settings:
• Down mix surround sound to stereo—When checked, 5.1 or 7.1 surround sound is
mixed down to stereo during playback.
• Requantize to 16 bit—When checked, 24 bit audio tracks are requantized to 16 bit
during playback.
• Down sample to 48 kHz—When checked, 96 kHz audio tracks are down-sampled to
48 kHz during playback.
Audiooptionsare
all automatically
selected

31
Advanced Features
Introduction
This section presents the advanced features of Flip4Mac, including how to import and
export Windows Media files, how to make video and audio settings, and how to create
custom encoder profiles.
Topics
 Importing Windows Media
 Exporting Windows Media
 Guidelines for High Quality Text Overlays
 Export Settings
 Video Encoder Settings
 Advanced Video Settings
 Audio Encoder Settings
 Advanced Audio Settings
 Content Settings
 Silverlight Settings
 Creating Custom Encoder Profiles
Importing Windows Media
When you upgrade to Flip4Mac and Flip Player Pro (or any Studio version) you can
import Windows Media files into supported QuickTime editing applications, and
convert Windows Media files into other media formats.
PRO

Advanced Features
Importing Windows Media
32
Flip4Mac cannot import Windows Media content that has been protected using
Windows Digital Rights Management (DRM). Flip4Mac displays this error message
when you open a protected file:
This example illustrates how to import a Windows Media file into iMovie.
1. Start the iMovie application.
2. Select File > Import > Movies, navigate to and select a Windows Media file, then click
Import. To cancel an import in progress, press Escape, Apple-Period, or Command-
Period on your keyboard.
Note: iMovie requires long processing time when importing large WMV files. iMovie
is blocked during this process. Telestream recommends that you convert large WMV
files to QuickTime movies with Apple Intermediate Codec (AIC), by using Flip Player,
Compressor, or Episode. iMovie re-encodes the media as an AIC (Apple Intermediate
Codec) stream for editing. You can create AIC files with Flip Player so iMovie does not
need to transcode the files again.
Select File
Click Import

Advanced Features
Exporting Windows Media
33
Exporting Windows Media
When you upgrade to Flip4Mac Studio or Studio Pro HD, you can create Windows
Media files directly from supported QuickTime applications, and from Telestream’s
ScreenFlow. You can also export media in Flip Player in demo mode, but the file is either
watermarked or limited to 30 seconds.
Note: Exporting WMV from Flip Player is presented in the Flip Player User’s Guide.
In most QuickTime-based applications, choose the Export command to display a dialog
similar to this one:
1. Display the Save Exported File (or similarly named) dialog based on the application
you’re using:
• QuickTime Player 7 Pro—Select File > Export.
Note: You must have QuickTime Pro to use the export option in QuickTime Player 7
Note: QuickTime Player 10.1 displays the following error message when trying to
convert Windows Media files to another format: Cannot Open. This media may be
damaged. This problem only occurs in QuickTime Player 10.1 under OS X 10.7 (Lion).
The error does not occur in Mac OS 10.6 (Snow Leopard) or OS X 10.8 (Mountain Lion).
Use Flip Player to convert Windows Media files to other formats.
• Final Cut Pro 5-7—Select File > Export > Using QuickTime Conversion.
• Final Cut Pro X—See the Flip4Mac_FCP-X_Compressor 4 PDF document for details.
2. Enter a name for the Windows Media file in the Save As field. By convention, you
should use the wmv extension for video files and wma for audio files.
STUDIO
Click Options to
edit preset’s values

Advanced Features
Guidelines for High Quality Text Overlays
34
3. Select Movie to Windows Media from the Export menu
4. Select an encoding profile from the Use menu. See Creating Custom Encoder
Profiles for details.
5. Click Options to view or change the current settings.
Note: You cannot change the settings in Studio. If you want to customize and save
your settings, you must upgrade to Studio Pro HD.
Guidelines for High Quality Text Overlays
When utilizing Flip4Mac Studio in QuickTime-based media applications to export
media in Windows Media format, follow these guidelines for best results with text
overlays:
• Don not use odd values for the output movie's frame height or width. Always use
even numbers. Also, converting source media with odd height or width values can
result in illegible or poor-quality titles.
• Output non-interlaced (progressive) video. Interlaced video may induce flickering
on rendered text.
• Use larger point sizes (at least 25 points for best results). Larger fonts render better
than small ones.
• Don not use serif fonts (for example, Times Roman). Sans serif fonts (such as Arial
and Helvetica) are best.
• Use boldface fonts, since they render better, especially at smaller sizes.
• Adding some noise/grain effect on clean graphic content can help to keep the
encoder busy and to avoid static compression artefacts.
Export Settings
To edit the preset’s values, click Options to display the Media Export Settings window
which contains four tabs:
• Video Displays video encoder settings
• Audio Displays audio encoder settings
• Content Displays metadata values stored into the resulting file
• Silverlight Displays Silverlight settings
How you can export media in Flip4Mac depends on the upgrade you have licensed:
• Player—You can export Windows Media to other formats using free Flip Player
(using Export demo settings) with limits. You can export complete WMV files to
MOV files, but the file is watermarked. You can also export MOV files to WMV files,
but the exports are limited to 30 seconds–the files are not watermarked.

Advanced Features
Video Encoder Settings
35
• Player Pro—You can export media using Flip Player Pro or other supported applica-
tions. Additional Pro features become available in Flip Player.
• Studio—Includes all features of Player Pro. You can create Windows Media using
WMV Studio using Flip Player and other supported applications. You can export
MOV files to WMV files and you can select from a wide variety of preset encoder
profile choices, which cannot be customized.
• Studio Pro HD—Includes all features of Player Pro and Studio. When exporting MOV
files to WMV format, you can change individual WMV encoder settings and save
those changes in a new profile (note the Profiles drop-down list at the top of the
Flip4Mac Export Settings dialog). You can also select New Profile from the popup
menu (near the bottom of the drop-down list), to create a new, custom interlaced
or progressive encoder profile with custom settings. See Creating Custom Encoder
Profiles for more information.
The Video settings tab enables you to specify how the video track is encoded when
exporting.
Note: The video settings tab is disabled if your source media does not contain a video
track.
Click Advanced.

Advanced Features
36
Note: Progressive profiles are available in WMV Studio; both interlaced and
progressive profiles are enabled in Studio Pro HD.
• Coding Method For constant bit rate (CBR) encoding, enter the desired bit rate–
the encoder dynamically adjusts quality to maintain that bit rate, by adjusting the
quality of each frame or by dropping frames completely. The quality setting
emphasizes which method the encoder should use.
Note: You cannot adjust the quality directly unless you are in Flip Player, but you can
select a preset with the desired quality (or one close to it).
For variable bit rate (VBR) during encoding, the bit rate varies based on frame size,
rate, and complexity. You can only choose from a list of presets when exporting
from a QuickTime-based application other than Flip Player.
• Quality The quality setting emphasizes which method the encoder should use.
Smoother quality produces better motion, but potentially reduces the quality of
each frame. Sharper quality produces better images.
For variable bit rate (VBR), set the desired quality to emphasize smoother or sharper
output. Smoother quality produces better motion, but may reduce the quality of
each frame. Sharper quality produces better images. During encoding, the bit rate
varies (based on frame size, rate, and complexity). In two-pass VBR, you can specify
the target bit rate, but in one-pass VBR you cannot edit the bit rate.
• Bit Rate Select data rate from the drop-down list.
• Peak Bit Rate Select the peak data rate from the drop-down list.
• Frame Size and Rate Determines the width, height and frame rate of the encoded
video track.
• Advanced Click to display the Advanced panel to make special adjustments for
encoding.
STUDIO PRO HD

Advanced Features
Advanced Video Settings
37
Advanced Video Settings
When you click Advanced, additional settings are displayed:
• Complexity This setting controls the effort used to identify areas of similarity in
consecutive frames. Live modes apply less effort and may sacrifice image quality for
encoding speed. Offline modes apply more effort and take more time, but produce
the best image quality.
• Profile Specify Simple or Main (WMA 9 Standard), plus Broadcast (WMV 9
Advanced).
– Simple—This profile targets low-rate Internet streaming and low-complexity
applications (mobile communications, or playback of media in personal digital
assistants).
– Main—This profile targets high-rate Internet applications (streaming, movie
delivery via IP, or TV/VOD over IP).
– Broadcast—This profile targets broadcast applications. It is the only profile
available for WMV 9 Advanced.
• Key frame every Specifies the maximum interval allowed between successive key
(I) frames.
• Buffer Delay Specifies the duration of the delay buffer used for bit rate control.
Longer delays can produce better overall quality (at the expense of larger fluctua-
tions in the bit rate).
Advanced settings

Advanced Features
Audio Encoder Settings
38
• B Frame Distance The Windows Media video codec employs intra (I), predictive (P)
and bidirectional (B) coded frames. This value specifies the number of B frames to
insert between successive I or P frames.
• Input Type/Output Type Specifies the format of the source (input) video track and
the desired format of the encoded (output) video stream. The encoder uses this
information to optimize the conversion between interlaced and progressive for-
mats.
Audio Encoder Settings
Use the Audio settings tab to control how the audio track is encoded.
Note: The audio settings tab is disabled if your source media does not contain an
audio track.
Use these controls to change your audio settings:
• Export using When checked, the audio track is encoded using the selected audio
codec. If unchecked, the Windows Media file will not contain an audio stream.
• Coding Method For constant bit rate (CBR) encoding, enter the desired bit rate–
the encoder dynamically adjusts quality to maintain that bit rate, by adjusting the
quality. The quality setting emphasizes which method the encoder should use.
For variable bit rate (VBR), set the desired quality output. During encoding, the bit
rate varies. In two-pass VBR, you can specify the target bit rate, but in one-pass VBR
you cannot edit the bit rate.
Click Advanced.

Advanced Features
Advanced Audio Settings
39
• Advanced Click to display the Advanced panel to make special adjustments for
encoding.
Advanced Audio Settings
When you click Advanced, additional settings are displayed:
• Buffer Delay Specifies the duration of the delay buffer used for bit rate control.
Longer delays can produce better overall quality, at the expense of larger fluctua-
tions in the bit rate.
Content Settings
The Content tab provides optional metadata information stored inside the exported
file:
This information is stored in the Windows Media file and displayed by most Windows
Media players.

Advanced Features
Silverlight Settings
40
Silverlight Settings
When encoding media for use with Silverlight, click the Silverlight settings tab. Select a
Silverlight template. Templates specify a particular skin that will encase your video,
which can be one of any number of stylized designs that include playback elements.
Due to the way QuickTime works, you cannot name the exported media the same as
another file that exists. Check Copy presentation to unique subfolder, to create a new
folder for the presentation in a new directory, named with a date and time stamp.
Note: If QuickTime prompts you to overwrite an existing file, click No, and change the
filename. Attempting to overwrite an existing file when exporting a Silverlight
presentation will cause the export to fail at the end of the encoding process.
Creating Custom Encoder Profiles
Flip4Mac Studio provides a number of preset audio and video encoder profiles. These
presets are designed to meet a wide variety of media distribution needs, including Web
streaming, Web download, and desktop presentation.
When you upgrade to Flip4Mac Studio Pro HD, you can create your own encoder
profiles (a specific set of encoder settings). You can create a new profile from scratch or
create one by using an existing preset as a starting point.
STUDIO PRO HD

Advanced Features
41
If you have upgraded to Flip4Mac Studio Pro HD your custom profiles can employ two-
pass encoding and HD video resolutions. Surround sound audio is down-sampled to
stereo.
To create a new profile, follow these steps:
1. Click Options to display the Export Settings dialog.
2. Select New Profile from near the bottom of the Profiles menu.
3. Enter a name for the new profile and click Done.
Click Options
Profile menu
Select New Profile
Enter new name
Click OK

Advanced Features
42
4. Now select your new profile from the Profile menu.
5. Use the settings panels to adjust individual video and audio encoder settings. Click
OK to save your changes.
To create a new profile which is based on an existing preset profile:
1. Click Options to display the Export Settings dialog.
2. Select Edit Profile from the bottom of the Profiles menu.
3. Select an existing profile from the list and click Duplicate.
Profile menu
Select new profile
Click Duplicate
Select existing profile

Advanced Features
43
4. Click Rename, enter a name for the new profile, and click Done.
5. Use the settings panels to adjust individual video and audio encoder settings. Click
OK to save your changes.
Enter new name
Click Rename
Click Done

Advanced Features
44

45
Reference
Introduction
This section provides important reference information including supported codecs and
formats, and network protocols.
Topics
 Supported Codecs, Formats, & Protocols
 Network Stream Protocols
Supported Codecs, Formats, & Protocols
The following audio and video codecs and general file formats can be processed in Flip
Player and Flip4Mac.
Note: Flip Player can play all codecs, formats, and protocols provided by QuickTime.
Windows Media Audio Voice, Windows Media Video Screen (and variants), and
Windows Media Video Image (and variants) formats are not yet supported in Flip4Mac
or Flip Player.
Table 3. Supported Audio Codecs
Audio Codec
Play/
Import Export
Windows Media Audio 9 Professional
Windows Media Audio 9 Lossless
Windows Media Audio 9 Standard
Windows Media Audio 7/8

Reference
Supported Codecs, Formats, & Protocols
46
Flip4Mac User’s Guide |91659
Microsoft G.726
Microsoft IMA ADPCM
Microsoft ADPCM
Table 4. Supported Video Codecs
Video Codec
Play/
Import Export
Windows Media Video 9 Advanced (WMVA)—Broadcast
Profile
Windows VC1
Windows Media Video 9 Standard (WMV3)
Windows Media Video 8 (WMV2)
Windows Media Video 7 (WMV1)
ISO MPEG-4 V1.1 (M4S2)
ISO MPEG-4 V1.0 (MP4S)
Microsoft MPEG-4 V3 (MP43)
Microsoft MPEG-4 V2 (MP42)
Microsoft Motion JPEG (MJPG)
Table 5. Supported File Formats
File Format
Play/
Import Export
Advanced Systems Format (ASF)
Advanced Stream Redirector (ASX) (ASX Support PDF)
Audio/Video Interleaved (AVI)—WMV media wrapped in
AVI file format.
WVX and WAX files
Table 3. Supported Audio Codecs
Audio Codec
Play/
Import Export

Reference
Network Stream Protocols
47
Note: 1
ASF files are the same as .wmv and .wma files, and also .wm amd .wmp files.
You can use MMS-RTSP, MMS-HTTP, HTTP, with Flip PlayerFlip4Mac.
Table 6. Supported Stream Protocols
Stream Type Name Protocols
MMS Microsoft Media Server MMS, HTTP, RTSP, and TCP
HLS HTTP Live Streaming HTTP and TCP

Reference
48

49
Index
C
Copyright notice 5
E
Encoder Profiles
Creating Custom 40
Exporting
Windows Media 33
F
Feature Comparison Table 13
Features
Player 12
Player Pro 12
Studio 13
Studio Pro 13
Studio Pro HD 13
Flip4Mac Editions
Studio Pro 13
I
Importing Windows Media 31
Installation 15
M
MPEG disclaimers 6
P
Playing
In Flip Player 25
In Web Browsers 26
Protocol
Network Stream 47

Index50
Purchase
By Fax/Phone 18
In Flip4Mac 17
Online 18
S
Serial Number
Activating 22
Deactivating 21
Manually Entering 19
Settings
Advanced Audio 39
Advanced Video 37
Audio 30
Audio Encoder 38
Browser Plug-in 27
Content 39
Export 34
Movie Player 28
Silverlight 40
Video Encoder 35
Supported Codecs, Formats, & Protocols 45
System Requirements 14
T
Telestream
contacting 9
International 9
Telestream, contacting 9
Text Overlays 34
Trademark notices 5
U
Uninstalling 16
Updates
Checking for 18
Upgrading 17
W
Warranty and Disclaimers 7
Web Browser Support 16

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