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From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
Communicating Data & Insights 
Making Data Easy to Understand
Limited Conscious Processing 
• Understand 
• Decide 
• Memorize 
• Recall 
• Inhibition
The Brain’s Organizing Principle 
Away 
Threat 
Toward 
Reward 
Uncertainty Interest 
Problem-focused Solution-focused 
Avoidance Approach 
Tunnel vision Global view 
Data-focused Connection-focused
Threat Responses" 
• Increase motor functioning 
• Reduce field of view 
• Reduce working memory 
• Significantly reduce insights 
• Generalise threats 
• Err on the side of pessimism
Bad is Stronger Than Good" 
Away 
Threat 
Toward 
Reward
Uncertain is Stronger than Bad"
Away 
Threat 
Toward 
Reward 
Status 
Certainty 
Autonomy 
Relatedness 
Fairness 
Rock (2008) 
The SCARF® Model"
3 Big Ideas for Communicating Data" 
1. Less is more: Simplify, simplify, simplify 
2. Express ideas as opportunities more than dangers 
3. Tap into people’s innate motivations
Acting on Insight 
Uncovering the ‘Aha’ Moments that Drive Change
What is an ‘Insight’?" 
1. Solution from the non-conscious 
2. Emerges quickly into awareness 
3. Combines existing data in new ways
From Data to Insight: Uncovering the 'Aha' Moments That Matter
Why Do Insights Matter?" 
• Many complex problems require them 
• Learning: Insights are more memorable than linear solutions 
• Engagement: Insights activate deep engagement 
• Generalizing: Ideas discovered become rules 
• Systemic change: Insights change the brain
Why Do Insights Matter?"
Why Do Insights Matter?"
Brain State Required for Insight" 
• Quiet 
• Inward looking 
• Slightly happy 
• Not working directly on the problem
When are People Most Creative?" 
• 35% in the morning 
• 8% when you get to work 
• 19% mid morning 
• 5% over lunch 
• 14% late afternoon 
• 7% end of the day 
• 2% over dinner 
• 10% in the evening
Have More Insights" 
1. Passionately preserve your quiet time 
2. When you get stuck, do things that make you happy 
3. Let your mind wander 
4. Approach problems as interesting puzzles 
5. When all fails, let yourself sleep on things
From Data to Insight: Uncovering the 'Aha' Moments That Matter
From Data to Insight: Uncovering the 'Aha' Moments That Matter
NeuroLeadership Summit" 
Books: Your Brain at Work 
Quiet Leadership 
Coaching with the Brain in Mind 
Email me: David@NeuroLeadership.org 
Twitter: davidrock101

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From Data to Insight: Uncovering the 'Aha' Moments That Matter

  • 9. Communicating Data & Insights Making Data Easy to Understand
  • 10. Limited Conscious Processing • Understand • Decide • Memorize • Recall • Inhibition
  • 11. The Brain’s Organizing Principle Away Threat Toward Reward Uncertainty Interest Problem-focused Solution-focused Avoidance Approach Tunnel vision Global view Data-focused Connection-focused
  • 12. Threat Responses" • Increase motor functioning • Reduce field of view • Reduce working memory • Significantly reduce insights • Generalise threats • Err on the side of pessimism
  • 13. Bad is Stronger Than Good" Away Threat Toward Reward
  • 15. Away Threat Toward Reward Status Certainty Autonomy Relatedness Fairness Rock (2008) The SCARF® Model"
  • 16. 3 Big Ideas for Communicating Data" 1. Less is more: Simplify, simplify, simplify 2. Express ideas as opportunities more than dangers 3. Tap into people’s innate motivations
  • 17. Acting on Insight Uncovering the ‘Aha’ Moments that Drive Change
  • 18. What is an ‘Insight’?" 1. Solution from the non-conscious 2. Emerges quickly into awareness 3. Combines existing data in new ways
  • 20. Why Do Insights Matter?" • Many complex problems require them • Learning: Insights are more memorable than linear solutions • Engagement: Insights activate deep engagement • Generalizing: Ideas discovered become rules • Systemic change: Insights change the brain
  • 21. Why Do Insights Matter?"
  • 22. Why Do Insights Matter?"
  • 23. Brain State Required for Insight" • Quiet • Inward looking • Slightly happy • Not working directly on the problem
  • 24. When are People Most Creative?" • 35% in the morning • 8% when you get to work • 19% mid morning • 5% over lunch • 14% late afternoon • 7% end of the day • 2% over dinner • 10% in the evening
  • 25. Have More Insights" 1. Passionately preserve your quiet time 2. When you get stuck, do things that make you happy 3. Let your mind wander 4. Approach problems as interesting puzzles 5. When all fails, let yourself sleep on things
  • 28. NeuroLeadership Summit" Books: Your Brain at Work Quiet Leadership Coaching with the Brain in Mind Email me: David@NeuroLeadership.org Twitter: davidrock101