Elements of Organizational Behaviour
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Chapter 29 of the document discusses elements of organizational behavior, emphasizing the importance of understanding human behavior at work, including perceptions, communication styles, motivation, and group dynamics. Key concepts include the influence of personality, the impact of leadership, and the role of attitudes and job satisfaction on performance. It also addresses methods of persuasion, coercion, teamwork, and the effects of cohesiveness and determination in achieving organizational goals.
Elements of Organizational Behaviour
- 1. FUNCTIONAL ADMINISTRATION Chapter 29 – Elements of Organizational Behaviour
- 2. Chapter 29 Organizational Behaviour It is one of the very important factors of an organization concerned with the biological and personal qualities of human beings It greatly facilitates a better understanding of self in relation to others It is primarily concerned with understanding, prediction and control of human behaviour at work It helps people to know and understand the behavioural emotions, perceptions and attitudes of colleagues and associates in an organization
- 3. Chapter 29 An outline of Elements Organizational Behaviour Perception : It refers to awareness of objects, qualities or events that register in our mind. It is an experience of the world Halo Type : A tendency to evaluate several specific traits on the basis of one trait valued immensely by us. A punctual employee may be seen as an efficient employee Cont…………
- 4. Chapter 29 Stereo Type : Judgements made about people on the basis of their ethics, affiliation or profession or any form of groupings Projection : It means relieving one’s feeling guilt or failure by projecting blame on to some one else Cont…………
- 5. Chapter 29 Pygmalian Effect : A tendency of people appearing to do what they believed they were expected to do by others. It is self-fulfilling because the expectations of others have tremendous power to elicit the desired behaviour Communication : It means getting across an instruction to a person or a group of people Cont…………
- 6. Chapter 29 Upward communication : A communication from lower level to higher level Downward communication : A communication from higher level to lower level Horizontal communication : Communication between equals and peers, research reports and in house newsletters, grape vine and social occasions etc Personality : It is an aspect of human behaviour how an individual influences others through his external appearance. It further signifies the role which that individual displays to the public Cont…………
- 7. Chapter 29 Motivation : It is the process of inspiring and stimulation people towards action for the accomplishment of desired goals. It is an inner-state that energizes, activities or moves and directs behaviour of people towards goal Persuasion : It means a convincing and urging by the use of some inducement in-order to evoke the desired response. It involves sometimes pressure and also affection, definitely more than a mere suggestion Cont…………
- 8. Chapter 29 Coercion : It involves force and pressure sometimes even physical pressure. Some of the tools such as job security, performance linked increment etc are instrumental in applying coersion Emulation : It is the process of influencing the people by exposing to certain behavioural patterns practiced by some kind of people. Suggestion : It is a method of influencing behaviour of an individual or group by presenting an idea or by sharing some thought. In some cases it also involves advocating a particular course of action Cont…………
- 9. Chapter 29 Group Dynamics : It is an aspect of organizational behaviour wherein people interact face to face in groups in a synergetic manner with their capacities, thoughts and actions towards achieving the tasks and targets Leadership : It is an aspect of organizational behaviour, the ability to influence and direct a group towards the achievement of goals. It is the process of achieving group activities towards the accomplishment of goals in a given situation Conflict : A manifestation of serious difference on account of disagreement with others Cont…………
- 10. Chapter 29 Attitude : It is a characteristic way of an individual responding consistently in a favourable or unfavourable manner to objects, people and environment. It reflects how an individual feels about something Job satisfaction : A feeling of contendedness upon the fulfillment of certain desires and expectations enjoyed by an employee in the exercise of his duties holding a position of whatever cadre The component of remuneration has got a very limited role in job satisfaction Cont…………
- 11. Chapter 29 Cohesiveness : It refers to the closeness, intimacy among group members in an organization. Highly cohesive groups are potentially better performers than non-cohesive groups Determination : It is a passionate feeling of firmness towards a purpose or goal Team work : It is an activity and ability of a group individuals happened to work at a common work place for the purpose of achieving results through collective and effective effort Cont…………
- 12. Chapter 29 Persistence : It is an aspect of organizational behaviour involving continuous and constant efforts and attempts firmly and obstinately in an opinion or towards a course of action Co-operation : It is basically a motto and a tendency of a person to stretch himself / herself for the purpose of assisting or helping to another person or set of persons, generally towards a common goal Transactional Analysis : It provides an optimistic theory of behaviour. It has its basic objective to help individuals understand the ‘moods and modes’ of behaviour of self as well as those others in a better position
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