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 The	
  Future	
  of	
  Work	
  	
  
	
  Insights	
  from	
  Discussions	
  Building	
  on	
  an	
  Ini4al	
  Perspec4ve	
  by:	
  
	
  Andrew	
  Curry	
  |	
  Director,	
  Global	
  Knowledge	
  Lead	
  |	
  The	
  Futures	
  Company	
  
Context	
  
The	
  ini4al	
  perspec4ve	
  on	
  the	
  Future	
  of	
  Work	
  kicked	
  off	
  the	
  	
  
Future	
  Agenda	
  2.0	
  global	
  discussions	
  taking	
  place	
  through	
  2015.	
  	
  
This	
  summary	
  builds	
  on	
  the	
  ini4al	
  view	
  and	
  is	
  updated	
  as	
  we	
  progress.	
  
Ini4al	
  
Perspec4ves	
  
Q4	
  2014	
  
Global	
  
Discussions	
  
Q1/2	
  2015	
  
Insight	
  
Synthesis	
  
Q3	
  2015	
  
Sharing	
  	
  
Output	
  
Q4	
  2015	
  
The	
  Global	
  Challenge	
  
The	
  global	
  challenge	
  of	
  work	
  is	
  two-­‐fold.	
  First,	
  will	
  automa4on,	
  in	
  its	
  	
  
various	
  forms,	
  destroy	
  jobs?	
  And	
  second,	
  even	
  if	
  not,	
  will	
  workers	
  	
  
be	
  paid	
  enough	
  to	
  sustain	
  the	
  global	
  economic	
  system?	
  
Manufacturing	
  vs.	
  Services	
  
One	
  of	
  the	
  reasons	
  for	
  the	
  boom	
  in	
  living	
  standards	
  in	
  the	
  C20th	
  was	
  because	
  
of	
  the	
  long	
  boom	
  in	
  manufacturing,	
  the	
  dominant	
  economic	
  trend	
  for	
  much	
  of	
  
the	
  century.	
  Produc4vity	
  growth	
  tends	
  to	
  fall	
  as	
  services	
  become	
  dominant.	
  
Peak	
  Globalisa=on	
  
Globalisa4on	
  is	
  reaching	
  its	
  limits.	
  Wages	
  in	
  export	
  sectors	
  in	
  both	
  China	
  and	
  
India	
  are	
  now	
  rela4vely	
  high	
  and	
  companies	
  are	
  moving	
  their	
  produc4on	
  closer	
  
to	
  their	
  markets,	
  wan4ng	
  to	
  be	
  able	
  to	
  respond	
  more	
  flexibly	
  to	
  demand.	
  	
  
Posi=ve	
  Immigra=on	
  
Economists	
  agree	
  that	
  immigra4on	
  is	
  good	
  for	
  economies.	
  Migrants	
  tend	
  to	
  be	
  
younger,	
  more	
  enterprising,	
  and	
  economically	
  ac4ve,	
  and	
  their	
  effect	
  on	
  
wages,	
  economic	
  growth	
  and	
  tax	
  contribu4ons	
  is	
  almost	
  completely	
  posi4ve.	
  
Technology	
  Takeover	
  
There	
  is	
  a	
  widespread	
  fear	
  that	
  the	
  rise	
  of	
  robots	
  -­‐	
  or	
  more	
  exactly,	
  a	
  
combina4on	
  of	
  compu4ng	
  power,	
  algorithms	
  and	
  robo4cs	
  -­‐	
  will	
  destroy	
  	
  
the	
  labour	
  market,	
  even,	
  possibly,	
  the	
  very	
  idea	
  of	
  labour	
  value.	
  
Good	
  Jobs	
  
Companies	
  out-­‐perform	
  through	
  a	
  combina4on	
  of	
  be[er	
  wages,	
  investment	
  	
  
in	
  training,	
  and	
  appropriate	
  technological	
  investment	
  to	
  support	
  staff…	
  High	
  
value	
  work	
  benefits	
  individuals,	
  businesses,	
  as	
  well	
  as	
  society	
  as	
  a	
  whole.	
  
External	
  Drivers	
  	
  
Much	
  of	
  the	
  labor	
  market	
  woes	
  of	
  the	
  past	
  decade	
  are	
  down	
  to	
  the	
  	
  
financial	
  crisis,	
  reduced	
  investment	
  and	
  the	
  impact	
  of	
  globalisa4on.	
  Many	
  
middle-­‐skill	
  jobs	
  will	
  prove	
  more	
  resistant	
  to	
  unbundling	
  than	
  adver4sed.	
  
Post	
  Modern	
  Workplaces	
  
We	
  are	
  on	
  the	
  cusp	
  of	
  a	
  transi4on	
  to	
  a	
  world	
  where,	
  half	
  of	
  the	
  popula4ons	
  	
  
of	
  Europe	
  and	
  the	
  United	
  States	
  subscribe	
  to	
  post-­‐modern	
  values	
  of	
  	
  
autonomy	
  and	
  diversity.	
  The	
  workplace	
  will	
  not	
  escape	
  this	
  trend.	
  	
  
Perfect	
  Storm	
  
The	
  explana4on	
  that	
  seems	
  best	
  to	
  fit	
  present	
  state	
  of	
  work	
  is	
  that	
  it	
  has	
  been	
  
through	
  a	
  “perfect	
  storm”	
  of	
  a	
  globalised	
  workforce,	
  the	
  deskilling	
  of	
  rou4ne	
  
work	
  and	
  the	
  shib	
  of	
  these	
  workers	
  into	
  manual	
  or	
  service	
  work.	
  	
  
Living	
  Wage	
  
Un4l	
  very	
  recently,	
  the	
  idea	
  of	
  a	
  basic	
  income,	
  a	
  minimum	
  sum	
  paid	
  to	
  all	
  
people	
  regardless	
  of	
  their	
  work	
  status,	
  was	
  right	
  at	
  the	
  fringe	
  of	
  poli4cal	
  
discourse.	
  But	
  it	
  has	
  been	
  moving	
  rapidly	
  towards	
  the	
  mainstream.	
  	
  
Less	
  is	
  Not	
  More	
  
Increased	
  automa4on	
  allows	
  us	
  to	
  produce	
  more	
  with	
  less,	
  	
  
decoupling	
  the	
  link	
  between	
  wages	
  and	
  produc4vity.	
  Many	
  na4onal	
  	
  
policies	
  have	
  to	
  address	
  an	
  increasingly	
  under	
  employed	
  workforce.	
  
Smart	
  Mindfulness	
  
We	
  take	
  more	
  care	
  of	
  our	
  smartphones	
  than	
  we	
  do	
  of	
  ourselves.	
  	
  
Many	
  corpora4ons	
  adopt	
  new	
  technology	
  to	
  help	
  workers	
  manage	
  stress	
  	
  
and	
  remain	
  both	
  physically	
  and	
  mentally	
  fit	
  and	
  produc4ve.	
  	
  
Over-­‐=red	
  and	
  Over-­‐worked	
  
Our	
  defini4on	
  of	
  success	
  and	
  the	
  adop4on	
  of	
  an	
  always-­‐connected	
  work-­‐life	
  
have	
  made	
  the	
  millennial	
  genera4on	
  more	
  stressed	
  and	
  over-­‐4red	
  than	
  any	
  
other.	
  The	
  high-­‐achievers	
  will	
  con4nue	
  to	
  pay	
  a	
  high	
  price	
  for	
  success.	
  	
  
Hollowing	
  Out	
  the	
  Professions	
  
Technology	
  is	
  challenging	
  the	
  white-­‐collar	
  worker	
  and	
  automa4ng	
  both	
  	
  
middle	
  and	
  high-­‐end	
  jobs.	
  The	
  future	
  will	
  see	
  fewer	
  accountants,	
  lawyers	
  
	
  and	
  doctors	
  and	
  a	
  hollowing	
  out	
  of	
  the	
  previously	
  ‘safe’	
  professions.	
  
Skill	
  Concentra=ons	
  
The	
  growth	
  of	
  the	
  nomadic	
  global	
  elite	
  ci4zenship	
  accelerates	
  the	
  
concentra4on	
  of	
  the	
  high-­‐skill	
  /	
  high-­‐reward	
  opportuni4es	
  within	
  a	
  select	
  	
  
group	
  of	
  globally-­‐connected	
  ci4zens,	
  who	
  move	
  ahead	
  of	
  the	
  urban	
  pack.	
  
Suppor=ng	
  the	
  Ageing	
  Workforce	
  
As	
  major	
  economies	
  suffer	
  from	
  increasing	
  dependency	
  ra4os,	
  the	
  challenge	
  
	
  of	
  suppor4ng	
  an	
  increasingly	
  older	
  workforce	
  demands	
  rethinking	
  of	
  life-­‐long	
  
learning	
  and	
  broader	
  acceptance	
  of	
  the	
  cost	
  of	
  part-­‐4me	
  flexible	
  jobs.	
  
Wi-­‐fi	
  Global	
  Nomads	
  
For	
  some	
  in	
  the	
  knowledge	
  economy	
  the	
  poten4al	
  for	
  con4nuous	
  travel,	
  
blended	
  with	
  part-­‐4me	
  work,	
  is	
  focused	
  on	
  ‘wi-­‐fi	
  hopping’for	
  regular	
  access	
  
	
  to	
  high-­‐speed	
  connec4vity	
  -­‐	
  no	
  ma[er	
  where	
  in	
  the	
  world	
  they	
  are.	
  
Two-­‐Way	
  Trust	
  
An	
  increase	
  in	
  trust	
  between	
  employees	
  and	
  employers	
  builds	
  	
  
greater	
  alignment	
  and	
  enables	
  democra4sa4on	
  of	
  the	
  workplace,	
  
	
  more	
  flexible	
  ways	
  of	
  working	
  and	
  more	
  effec4ve	
  organisa4ons.	
  
Surplus	
  People	
  
We	
  need	
  to	
  make	
  posi4ve	
  choices	
  to	
  avoid	
  a	
  world	
  of	
  increased	
  
	
  automa4on	
  with	
  surplus	
  people	
  seeking	
  employment	
  and	
  	
  
greater	
  economic	
  exploita4on	
  of	
  those	
  in	
  work.	
  
Making	
  Work	
  Work	
  (for	
  People	
  and	
  Work)	
  	
  
We	
  will	
  see	
  a	
  shib	
  in	
  priority	
  from	
  ‘money	
  ma[ers’	
  to	
  ‘meaning	
  ma[ers’.	
  	
  
This	
  will	
  lead	
  to	
  the	
  emergence	
  of	
  community	
  and	
  wellbeing	
  	
  
managers	
  in	
  organisa4ons	
  and	
  new	
  ways	
  to	
  measure	
  success.	
  
Lower	
  Growth	
  Economy	
  
Lower	
  expecta4ons	
  for	
  economic	
  growth	
  in	
  many	
  regions	
  will	
  see	
  	
  
greater	
  use	
  of	
  robots	
  to	
  increase	
  produc4vity,	
  changing	
  spending	
  	
  
pa[erns	
  and	
  a	
  rise	
  in	
  the	
  sharing	
  economy.	
  	
  
Inequality	
  Dilemma	
  
The	
  inequality	
  dichotomy	
  in	
  developing	
  countries	
  con4nues	
  to	
  expand,	
  beyond	
  
just	
  wealth	
  and	
  opportunity:	
  Gender,	
  race	
  and	
  skills	
  gaps	
  all	
  increase	
  and,	
  even	
  
as	
  some	
  of	
  the	
  poorest	
  see	
  improvements,	
  the	
  wealthy	
  pull	
  further	
  away.	
  
African	
  Spring	
  
Ineffec4ve	
  governance	
  encourages	
  a	
  disaffected	
  popula4on	
  to	
  demand	
  new	
  
poli4cal	
  leaders	
  who	
  put	
  the	
  needs	
  of	
  the	
  public	
  before	
  their	
  own:	
  Voices	
  from	
  
the	
  middle	
  and	
  wealthy	
  classes	
  ini4ate	
  necessary	
  system	
  change	
  themselves.	
  
Skills	
  Flight	
  vs.	
  Social	
  Isola=on	
  
	
  Economic	
  migrants	
  to	
  move	
  to	
  regional	
  economic	
  centres	
  of	
  excellence.	
  More	
  
fragmented,	
  imbalanced	
  socie4es	
  are	
  leb	
  behind,	
  with	
  surplus	
  low-­‐skilled	
  
labour,	
  falling	
  wages	
  and	
  a	
  rise	
  in	
  poli4cal	
  isola4on	
  and	
  aggression.	
  
Private	
  Investment	
  in	
  State	
  Infrastructure	
  
Con4nued	
  decline	
  of	
  trust	
  in	
  Governments	
  leads	
  to	
  more	
  private	
  capital	
  	
  
filling	
  the	
  gaps	
  leb	
  by	
  inadequate	
  governance	
  and	
  inappropriate	
  investment.	
  
This	
  includes	
  more	
  interven4ons	
  in	
  energy,	
  transport	
  and	
  educa4on.	
  	
  
Back	
  to	
  the	
  Village	
  
In	
  developing	
  markets,	
  increased	
  societal	
  fragmenta4on,	
  off-­‐grid	
  living	
  and	
  a	
  
growing	
  disenchantment	
  with	
  the	
  inefficiency	
  of	
  the	
  status	
  quo	
  leads	
  to	
  a	
  
return	
  to	
  community	
  ‘village’	
  lifestyle	
  where	
  local	
  independence	
  reigns.	
  
21st	
  Century	
  Organisa=ons	
  
The	
  emerging	
  organisa4on	
  feels	
  very	
  different	
  from	
  c20th	
  companies	
  -­‐	
  
collabora4ve,	
  crowd-­‐funded,	
  fla[er,	
  human-­‐focused,	
  hyper-­‐specialised,	
  
informal,	
  localised,	
  out-­‐sourced,	
  project-­‐based,	
  purpose-­‐led	
  and	
  virtual.	
  	
  
A	
  New	
  Social	
  Contract	
  
Defini4ons	
  of	
  success	
  become	
  more	
  personally	
  meaningful	
  to	
  	
  
each	
  individual	
  and	
  are	
  supported	
  by	
  employers,	
  re-­‐purposed	
  	
  
unions	
  and	
  the	
  power	
  of	
  the	
  sharing	
  economy	
  network.	
  
Constant	
  Learning	
  and	
  Skill	
  Development	
  
Personalised	
  and	
  contextually	
  relevant	
  on-­‐the-­‐job	
  training	
  	
  
and	
  educa4on	
  will	
  extend	
  effec4ve	
  working	
  lives	
  and	
  	
  
ensure	
  that	
  skills	
  are	
  constantly	
  refreshed.	
  
Wisdom	
  Workers	
  
Focus	
  is	
  on	
  enabling	
  reinven4on	
  stemming	
  from	
  opportuni4es	
  created	
  by	
  	
  
non-­‐linear	
  career	
  paths	
  and	
  innova4on	
  networks,	
  giving	
  rise	
  to	
  the	
  ‘wisdom	
  
worker’	
  -­‐	
  where	
  experience	
  is	
  the	
  cri4cal	
  addi4on	
  to	
  skills	
  and	
  intelligence.	
  
Cyber	
  Reputa=ons	
  
Personal	
  and	
  corporate	
  cyber	
  reputa4ons	
  move	
  with	
  the	
  
individual,	
  enabling	
  transparency	
  and	
  accountability	
  about	
  	
  
performance	
  of	
  services	
  and	
  interac4ons.	
  	
  	
  
Feminine	
  Spirit	
  
Leading	
  organisa4ons,	
  in	
  par4cular	
  those	
  in	
  the	
  West,	
  	
  promote	
  and	
  
invest	
  in	
  women,	
  be[er	
  represen4ng	
  the	
  popula4ons	
  that	
  they	
  serve.	
  
Many	
  benefit	
  from	
  doing	
  so.	
  
The	
  Fun	
  Factor	
  
As	
  a[rac4on	
  and	
  reten4on	
  for	
  jobs	
  becomes	
  more	
  compe44ve	
  in	
  a	
  freelance	
  
world,	
  companies	
  aim	
  to	
  “elevate”	
  the	
  workplace	
  experience	
  -­‐	
  reducing	
  
rou4ne	
  drudgery	
  and	
  emphasizing	
  self-­‐actualising,	
  fun	
  experiences.	
  
Future	
  Agenda	
  
84	
  Brook	
  Street	
  
London	
  
W1K	
  5EH	
  
+44	
  203	
  0088	
  141	
  
futureagenda.org	
  
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Future of work Insights from discussions building on an initial perspective by Andrew Curry of The Futures Company

  • 1.  The  Future  of  Work      Insights  from  Discussions  Building  on  an  Ini4al  Perspec4ve  by:    Andrew  Curry  |  Director,  Global  Knowledge  Lead  |  The  Futures  Company  
  • 2. Context   The  ini4al  perspec4ve  on  the  Future  of  Work  kicked  off  the     Future  Agenda  2.0  global  discussions  taking  place  through  2015.     This  summary  builds  on  the  ini4al  view  and  is  updated  as  we  progress.   Ini4al   Perspec4ves   Q4  2014   Global   Discussions   Q1/2  2015   Insight   Synthesis   Q3  2015   Sharing     Output   Q4  2015  
  • 3. The  Global  Challenge   The  global  challenge  of  work  is  two-­‐fold.  First,  will  automa4on,  in  its     various  forms,  destroy  jobs?  And  second,  even  if  not,  will  workers     be  paid  enough  to  sustain  the  global  economic  system?  
  • 4. Manufacturing  vs.  Services   One  of  the  reasons  for  the  boom  in  living  standards  in  the  C20th  was  because   of  the  long  boom  in  manufacturing,  the  dominant  economic  trend  for  much  of   the  century.  Produc4vity  growth  tends  to  fall  as  services  become  dominant.  
  • 5. Peak  Globalisa=on   Globalisa4on  is  reaching  its  limits.  Wages  in  export  sectors  in  both  China  and   India  are  now  rela4vely  high  and  companies  are  moving  their  produc4on  closer   to  their  markets,  wan4ng  to  be  able  to  respond  more  flexibly  to  demand.    
  • 6. Posi=ve  Immigra=on   Economists  agree  that  immigra4on  is  good  for  economies.  Migrants  tend  to  be   younger,  more  enterprising,  and  economically  ac4ve,  and  their  effect  on   wages,  economic  growth  and  tax  contribu4ons  is  almost  completely  posi4ve.  
  • 7. Technology  Takeover   There  is  a  widespread  fear  that  the  rise  of  robots  -­‐  or  more  exactly,  a   combina4on  of  compu4ng  power,  algorithms  and  robo4cs  -­‐  will  destroy     the  labour  market,  even,  possibly,  the  very  idea  of  labour  value.  
  • 8. Good  Jobs   Companies  out-­‐perform  through  a  combina4on  of  be[er  wages,  investment     in  training,  and  appropriate  technological  investment  to  support  staff…  High   value  work  benefits  individuals,  businesses,  as  well  as  society  as  a  whole.  
  • 9. External  Drivers     Much  of  the  labor  market  woes  of  the  past  decade  are  down  to  the     financial  crisis,  reduced  investment  and  the  impact  of  globalisa4on.  Many   middle-­‐skill  jobs  will  prove  more  resistant  to  unbundling  than  adver4sed.  
  • 10. Post  Modern  Workplaces   We  are  on  the  cusp  of  a  transi4on  to  a  world  where,  half  of  the  popula4ons     of  Europe  and  the  United  States  subscribe  to  post-­‐modern  values  of     autonomy  and  diversity.  The  workplace  will  not  escape  this  trend.    
  • 11. Perfect  Storm   The  explana4on  that  seems  best  to  fit  present  state  of  work  is  that  it  has  been   through  a  “perfect  storm”  of  a  globalised  workforce,  the  deskilling  of  rou4ne   work  and  the  shib  of  these  workers  into  manual  or  service  work.    
  • 12. Living  Wage   Un4l  very  recently,  the  idea  of  a  basic  income,  a  minimum  sum  paid  to  all   people  regardless  of  their  work  status,  was  right  at  the  fringe  of  poli4cal   discourse.  But  it  has  been  moving  rapidly  towards  the  mainstream.    
  • 13. Less  is  Not  More   Increased  automa4on  allows  us  to  produce  more  with  less,     decoupling  the  link  between  wages  and  produc4vity.  Many  na4onal     policies  have  to  address  an  increasingly  under  employed  workforce.  
  • 14. Smart  Mindfulness   We  take  more  care  of  our  smartphones  than  we  do  of  ourselves.     Many  corpora4ons  adopt  new  technology  to  help  workers  manage  stress     and  remain  both  physically  and  mentally  fit  and  produc4ve.    
  • 15. Over-­‐=red  and  Over-­‐worked   Our  defini4on  of  success  and  the  adop4on  of  an  always-­‐connected  work-­‐life   have  made  the  millennial  genera4on  more  stressed  and  over-­‐4red  than  any   other.  The  high-­‐achievers  will  con4nue  to  pay  a  high  price  for  success.    
  • 16. Hollowing  Out  the  Professions   Technology  is  challenging  the  white-­‐collar  worker  and  automa4ng  both     middle  and  high-­‐end  jobs.  The  future  will  see  fewer  accountants,  lawyers    and  doctors  and  a  hollowing  out  of  the  previously  ‘safe’  professions.  
  • 17. Skill  Concentra=ons   The  growth  of  the  nomadic  global  elite  ci4zenship  accelerates  the   concentra4on  of  the  high-­‐skill  /  high-­‐reward  opportuni4es  within  a  select     group  of  globally-­‐connected  ci4zens,  who  move  ahead  of  the  urban  pack.  
  • 18. Suppor=ng  the  Ageing  Workforce   As  major  economies  suffer  from  increasing  dependency  ra4os,  the  challenge    of  suppor4ng  an  increasingly  older  workforce  demands  rethinking  of  life-­‐long   learning  and  broader  acceptance  of  the  cost  of  part-­‐4me  flexible  jobs.  
  • 19. Wi-­‐fi  Global  Nomads   For  some  in  the  knowledge  economy  the  poten4al  for  con4nuous  travel,   blended  with  part-­‐4me  work,  is  focused  on  ‘wi-­‐fi  hopping’for  regular  access    to  high-­‐speed  connec4vity  -­‐  no  ma[er  where  in  the  world  they  are.  
  • 20. Two-­‐Way  Trust   An  increase  in  trust  between  employees  and  employers  builds     greater  alignment  and  enables  democra4sa4on  of  the  workplace,    more  flexible  ways  of  working  and  more  effec4ve  organisa4ons.  
  • 21. Surplus  People   We  need  to  make  posi4ve  choices  to  avoid  a  world  of  increased    automa4on  with  surplus  people  seeking  employment  and     greater  economic  exploita4on  of  those  in  work.  
  • 22. Making  Work  Work  (for  People  and  Work)     We  will  see  a  shib  in  priority  from  ‘money  ma[ers’  to  ‘meaning  ma[ers’.     This  will  lead  to  the  emergence  of  community  and  wellbeing     managers  in  organisa4ons  and  new  ways  to  measure  success.  
  • 23. Lower  Growth  Economy   Lower  expecta4ons  for  economic  growth  in  many  regions  will  see     greater  use  of  robots  to  increase  produc4vity,  changing  spending     pa[erns  and  a  rise  in  the  sharing  economy.    
  • 24. Inequality  Dilemma   The  inequality  dichotomy  in  developing  countries  con4nues  to  expand,  beyond   just  wealth  and  opportunity:  Gender,  race  and  skills  gaps  all  increase  and,  even   as  some  of  the  poorest  see  improvements,  the  wealthy  pull  further  away.  
  • 25. African  Spring   Ineffec4ve  governance  encourages  a  disaffected  popula4on  to  demand  new   poli4cal  leaders  who  put  the  needs  of  the  public  before  their  own:  Voices  from   the  middle  and  wealthy  classes  ini4ate  necessary  system  change  themselves.  
  • 26. Skills  Flight  vs.  Social  Isola=on    Economic  migrants  to  move  to  regional  economic  centres  of  excellence.  More   fragmented,  imbalanced  socie4es  are  leb  behind,  with  surplus  low-­‐skilled   labour,  falling  wages  and  a  rise  in  poli4cal  isola4on  and  aggression.  
  • 27. Private  Investment  in  State  Infrastructure   Con4nued  decline  of  trust  in  Governments  leads  to  more  private  capital     filling  the  gaps  leb  by  inadequate  governance  and  inappropriate  investment.   This  includes  more  interven4ons  in  energy,  transport  and  educa4on.    
  • 28. Back  to  the  Village   In  developing  markets,  increased  societal  fragmenta4on,  off-­‐grid  living  and  a   growing  disenchantment  with  the  inefficiency  of  the  status  quo  leads  to  a   return  to  community  ‘village’  lifestyle  where  local  independence  reigns.  
  • 29. 21st  Century  Organisa=ons   The  emerging  organisa4on  feels  very  different  from  c20th  companies  -­‐   collabora4ve,  crowd-­‐funded,  fla[er,  human-­‐focused,  hyper-­‐specialised,   informal,  localised,  out-­‐sourced,  project-­‐based,  purpose-­‐led  and  virtual.    
  • 30. A  New  Social  Contract   Defini4ons  of  success  become  more  personally  meaningful  to     each  individual  and  are  supported  by  employers,  re-­‐purposed     unions  and  the  power  of  the  sharing  economy  network.  
  • 31. Constant  Learning  and  Skill  Development   Personalised  and  contextually  relevant  on-­‐the-­‐job  training     and  educa4on  will  extend  effec4ve  working  lives  and     ensure  that  skills  are  constantly  refreshed.  
  • 32. Wisdom  Workers   Focus  is  on  enabling  reinven4on  stemming  from  opportuni4es  created  by     non-­‐linear  career  paths  and  innova4on  networks,  giving  rise  to  the  ‘wisdom   worker’  -­‐  where  experience  is  the  cri4cal  addi4on  to  skills  and  intelligence.  
  • 33. Cyber  Reputa=ons   Personal  and  corporate  cyber  reputa4ons  move  with  the   individual,  enabling  transparency  and  accountability  about     performance  of  services  and  interac4ons.      
  • 34. Feminine  Spirit   Leading  organisa4ons,  in  par4cular  those  in  the  West,    promote  and   invest  in  women,  be[er  represen4ng  the  popula4ons  that  they  serve.   Many  benefit  from  doing  so.  
  • 35. The  Fun  Factor   As  a[rac4on  and  reten4on  for  jobs  becomes  more  compe44ve  in  a  freelance   world,  companies  aim  to  “elevate”  the  workplace  experience  -­‐  reducing   rou4ne  drudgery  and  emphasizing  self-­‐actualising,  fun  experiences.  
  • 36. Future  Agenda   84  Brook  Street   London   W1K  5EH   +44  203  0088  141   futureagenda.org   The  world’s  leading  open  foresight  program   What  do  you  think?   Join  In  |  Add  your  views  into  the  mix     www.futureagenda.org