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Gamifying
greenJonFroehlich
AssistantProfessor CS
30th AnnualHCILSymposium
May22 2013
slideshare
preface
Brief
Gamifying Green
Gamifying Green
Gamifying Green
The talk!
Backto
Gamifying
greenJonFroehlich
AssistantProfessor CS
30th AnnualHCILSymposium
May22 2013
What does gamifying green mean?
Gamifying Green
Gamifying Green
OK, that’s not it, how about…
Gamifying
greenJonFroehlich
AssistantProfessor CS
30th AnnualHCILSymposium
May22 2013
Gamifying
green
Super Mario Bros
Green edition
Whatis
Gamification
Gamifying Green
Gamifying Green
the how
the how
the why
Deterding et al., From game design elements to gamefulness: defining “gamification”, MindTrek 2011
Gamification is:
The use of game design
elements in non-game contexts
Sebastian Deterding
Academic / Leading Gamification Thinker
Deterding et al., From game design elements to gamefulness: defining “gamification”, MindTrek 2011
Gamification is:
The use of game design
elements in non-game contexts
Sebastian Deterding
Academic / Leading Gamification Thinker
Despite detractors, interest in gamification is growing
Despite detractors, interest in gamification is growing
gamification
gamification
gamification
mHealth
Running
Runkeeper
Fitness
Nike+ Fuelband
Finances
Mint.com
Education
The Khan Academy
Deterding et al., From game design elements to gamefulness: defining “gamification”, MindTrek 2011
Gamification is:
The use of game design
elements in non-game contexts
Sebastian Deterding
Academic / Leading Gamification Thinker
Deterding et al., From game design elements to gamefulness: defining “gamification”, MindTrek 2011
Gamification is:
The use of game design
elements in non-game contexts
Sebastian Deterding
Academic / Leading Gamification Thinker
Deterding et al., From game design elements to gamefulness: defining “gamification”, MindTrek 2011
Gamification is:
The use of game design
elements in non-game contexts
Sebastian Deterding
Academic / Leading Gamification Thinker
…to promote proenvironmental
behavior
Volkswagen, Bottle Bank Arcade – TheFunTheory.com, http://youtu.be/zSiHjMU-MUo
Recycling
Recyclebank
Public Transit
https://tracker.travelsmart.ca
Home HVAC
nest.com
Eco-Driving
Nissan Carwings
Makower, J., State of Green Business. Green Biz Report, 2012
GreenBiz Group listed gamification as
one of the top sustainable business
trends of 2012, noting that game
mechanics are increasingly used by
companies to provide “rewards for
making good, green choices”
GreenBiz Group
Cleantech Analysts / Consultancy
Gamifying Green
Gamification
Ingredients
points
leaderboards
narrative
feedback
collections
unpredictable
reinforcement
self-expression
levels
customization
playfulness
goals
points
leaderboards
narrative
feedback
collections
unpredictable
reinforcement
self-expression
levels
customization
playfulness
goals
ACHIEVEMENT UNLOCKED
Successful cooking metaphor in talk
MARIO World TIME
1312 163003412
mini-goal
medium-goal
points collections levels
scarcity /
challenge
narrative
long-term goal
(save princess)
points
leaderboards
narrative
feedback
collections
unpredictable
reinforcement
self-expression
levels
customization
playfulness
goals
narrative
feedback
unpredictable
reinforcement
self-expression
customization
playfulness
Gamifying Green
Gamifying Green
feedback
Has informational and
motivational properties:
it provides a basis for
assessment and action,
and enables progress
towards a goal.
Aitken et al., J. of Applied Social Psychology, 1994; Fischer, J. of Energy Efficiency, 2008
eco-feedbacksensing and visualizing behavior to reduce environmental impact
feedbacksensing
you
Jon Froehlich, Sensing and Feedback of Everyday Activities to Promote Environmental Behaviors, PhD Dissertation 2011
points
leaderboards
narrative
feedback
collections
unpredictable
reinforcement
self-expression
levels
customization
playfulness
goals
Gamifying Green
level
goal
Immediate
feedback
level
goal
Immediate
feedback
progress
tracking
levels
goals
immediate
feedback
Gartner Group, Press Release, 2012; http://www.gartner.com/newsroom/id/2251015
By 2014, 80% of current
gamified applications will fail to
meet business objectives
primarily due to poor design.
Gartner Group
Technology Analyst Company
The difference is in the design and execution
vs.
The difference is in the design and execution
vs.
ACHIEVEMENT UNLOCKED
2nd successful cooking metaphor
in talk. Double bonus.
Green
examples
Gamification
Gamifying Green
Gamifying Green
Traditional Bill: Opower Bill:
leaderboard iconic rewards
feedback
A Gamification Lens
3 levels
goals
(implicit)
descriptive
social norm
feedback
A Behavioral Science Lens
loss
aversion
Descriptive Norms
A descriptive social norm describes
what is typical or normal behavior in a
particular context:
“If everyone is doing it, it must be
a sensible thing to do”
Goldstein et al., Using Social Norms to Motivate Environmental Conservation in Hotels, J. of Consumer Research 2008
standard environmental message descriptive norm message
26% increase
Goldstein et al., Using Social Norms to Motivate Environmental Conservation in Hotels, J. of Consumer Research 2008
But there’s a problem with social norms…
The
Boomerang
Effect
Schultz et al., The Constructive, Destructive, and Reconstructive Power of Social Norms, Psychological Science 2007
The
Boomerang
Effect
Schultz et al., The Constructive, Destructive, and Reconstructive Power of Social Norms, Psychological Science 2007
descriptive
social norm
injunctive
messaging
feedback
A Behavioral Science Lens
loss
aversion
Is Opower successful?
Gamifying Green
~2.5%
energy savings
20 million
tons of coal
yearly output
of 4 nuclear
power plants
[Armel, BECC 2008]
Gamifying Green
Green
Eco Driving
Gamification
There is a well known link between
DRIVER BEHAVIOR and FUEL ECONOMY
Greene, 1986; Ford, 2008a; Gonder, Earleywine, & Sparks, 2012;
Fuel economy can vary by up to
25% due to driver behavior
Greene, 1986; Ford, 2008a; Gonder, Earleywine, & Sparks, 2012;
Economical Driving
ECO-DRIVING
BEHAVIORS
Accelerating moderately
Anticipating traffic flow & signals
Driving at the speed limit
Eliminating excessive idling
Good car maintenance
SAVE33 million metric tons of CO2
If 1/3rd US drivers adopted
eco-driving behaviors
Barkenbus, J.,Eco-driving: An overlooked climate change initiative. Energy Policy, 2010
Feedback in the automobile
Early steam-powered cars
had no speedometers!
gas gauge
speedometer!
clock
Austin Torpedo, 1932; http://goo.gl/43A67
gas gauge
speedometer clock
gas gauge
speedometer
tachometer
Then… a breakthrough
Real-time feedback
about fuel economy!
Then… another breakthrough
Toyota Prius
Japan Release 1997; Worldwide 2000
Harry Fuller, Raise your Prius gaming score, CNET News, 2006; http://goo.gl/FhRmr
Constantly watching the mileage
measurements on the Prius's little video
screen is really a mobilized video
game. It's NOT simply driving a car.
Harry Fuller
Former executive editor at CNET
GAME
Drivers interpret the feedback as a
Kurani et al., 2010; Stillwater and Kurani, 2011
Prius Designed in Pre-Gamification Era
O’Dell, J., Eco-Driving Systems, Edmunds AutoObserver, 2009
When we observed hybrid drivers, we
found they were going for high
scores, a gaming behavior that has
never existed in cars before. We
designed to accommodate it.
Steve Bishop
Designer at IDEO
feedback +
narrative
visual reward
+ collections
feedback
Ford SmartGauge
Debuted in 2010
Honda Eco-Assist
gamification
panel
Gamifying Green
Nissan Carwings
Are these systems successful?
Analyzed 400,000 journeys by
5,697 drivers across 5 countries
Drivers reduced consumption
by 6% with eco:Drive
gamification
criticisms
GAMIFICATION
CRITICISMS
Overhyped and superficial
Play should be voluntary
Intrinsic vs. extrinsic motivation
Credibility and trust
Point inflation
Ethical issues
Undermines user agency
…
Margaret Robertson, Can’t Play, Won’t Play, 2010; http://goo.gl/hu1lV; see also http://codingconduct.cc/Meaningful-Play
Gamification is an inadvertent con. It
tricks people into believing that there’s a
simple way to imbue their thing (bank,
gym, job, government, health) with the
psychological, emotional and social power
of a great game.
Margaret Robertson
Game Designer / Consultant
Melissa Parrish, Q&A with Seth Priebatsch, 2011; http://goo.gl/DafyP; see also http://codingconduct.cc/Meaningful-Play
At SCVNGR we like to joke that with
seven game dynamics you can pretty
much get anyone to do anything.
Seth Priebatsch
Co-founder of SCVNGR & LevelUp
Business Model:
Partner with utilities.
Pay virtual currency for
verified energy efficiency.
http://zemagood.com
Eric Senunas, Gaming as an Energy Efficiency Behavior Tool, BECC 2012
You will become [energy] efficient
in spite of yourself because you
want that farm cash.
Eric Senunas
Co-Founder Zema Good, Inc
Slide based on Sebastian Deterding’s Meaningful Play talk, 2011: http://codingconduct.cc/Meaningful-Play
Intrinsic vs. Extrinsic motivation
Slide based on Amy Jo Kim’s Gamification 101: Design the Player Journey, http://goo.gl/714PI
When sensors go wrong, gamification breaks.
When sensors go wrong, gamification breaks.
!
When sensors go wrong, gamification breaks.
When sensors go wrong, gamification breaks.
When sensors go wrong, gamification breaks.
When sensors go wrong, gamification breaks.
talk
conclusion
Gamifying Green
Some useful books
Gamifying Green
Some inspiring/useful talks
Gamifying Green
Some helpful design cards
Gamifying Green
Gamifying Green
Gamifying Green
Gamifying Green
Gamifying Green
Gamifying
greenJonFroehlich
AssistantProfessor CS
30th AnnualHCILSymposium
May22 2013
ACHIEVEMENT UNLOCKED
You made it through my talk!
twitter: @jonfroehlich
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Firespotter Labs, Jotly Rate Everything, 2011; http://youtu.be/QIWpbfZHHzc

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Gamifying Green