The document outlines various gap analysis methods and models employed by a company, detailing a structured agenda for a meeting, including team introductions, research discussions, and an overview of goals. It includes practical procedures for conducting gap analysis, analyzing current states in terms of market share and financial comparisons, and templates for identifying business gaps. Additionally, the document highlights various analytical tools such as SWOT analysis, ServQual, and the McKinsey 7S model to support the analysis process.
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