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State of AI
1
nasscom ai
nasscom ai 2
1. Ankit’s profile
2. Nasscom profile
3. What we do
4. State of AI and GenAI
5. GCC wave and AI imperatives
6. Responsible AI
Agenda
NASSCOM’s Charter Areas of enablement
Guided by India’s vision to become a leading digital economy globally,
nasscom focuses on accelerating the pace of transformation of the industry to
emerge as the preferred enabler for global digital transformation
A “NETSCAPE MOMENT” IN ARTIFICIAL INTELLIGENCE
4
nasscom ai
Vast
amounts of
data
Mega
Computing
Power
Massive $$
to afford it
3 Key Drivers for AI revolution
Overall Rank Talent Infrastructure
Operating
Environment
Research Development
Government
Strategy
Commercial
United States 1 1 1 28 1 1 8 1
China 2 20 2 3 2 2 3 2
Singapore 3 4 3 22 3 5 16 4
United Kingdom 4 5 24 40 5 8 10 5
Canada 5 6 23 8 7 11 5 7
South Korea 6 12 7 11 12 3 6 18
Israel 7 7 28 23 11 7 47 3
Germany 8 3 12 13 8 9 2 11
Switzerland 9 9 13 30 4 4 56 9
Finland 10 13 8 4 9 14 15 12
Netherlands 11 8 16 15 10 13 28 20
Japan 12 11 5 10 20 6 18 23
France 13 10 11 25 15 18 13 10
India 14 2 59 12 30 21 38 13
Australia 15 14 44 62 6 16 14 22
Denmark 16 19 15 1 18 19 21 17
Sweden 17 15 21 2 13 17 44 16
Luxembourg 18 31 6 14 19 22 31 14
AI Adoption globally
Source: Tortoise Media
6
nasscom ai
Source: nasscom and McKinsey Study
Generative AI – Tech Services Potential
7
nasscom ai
Negative impact
Positive impact
Revenue driver Margin driver
Impact lens Key drivers & outlook1
Growth in
services/ offerings
New revenue
opportunities
of revenue from new/ reimagined
offerings/ volume amplification of
existing offerings
15-25%
Higher-margin
revenues
margins due to new offerings led by
differentiated talent, proprietary
assets
38-40%
Scope compression Substitution of
existing revenue
of existing revenues flow to
partners (substitution of services)
3-4%
Insourcing by enterprises
of existing revenue is insourced
by enterprises
2-5%
Erosion of existing revenue
loss with automation of
workflows/services
2-3%
Change in
economics
cost reduction at the
same gross margin
15-20%
direct cost
reduction
15-25%
passed as
customer
discount
50-60%
of direct cost
reduction to be
retained by ITSP
20-30%
of gains passed
on to partners as
cost of tech
20-25%
SG&A upside Productivity
improvements
reduction in SG&A costs
10-15%
T&M: Higher
productivity
FP: Productivity &
discount
FP: Productivity
gain retained
1. % change on base
Potential P&L Impact of Generative AI on Technology Service Providers
8
9
Generative AI productivity impact
50-70
60-110
100-170
120-230
110-180
120-200
150-240
40-70
150-260
160-270
180-300
200-340
80-140
240-390
240-460
​Media & Entertainment
​Agriculture
​Pharmaceuticals & Medical Products
60-110
​Tele communications
​Energy
​Construction
​Retail
​Real Estate
150-250
​Basic Materials
​Education
​Advanced Electronics & Semi-conductors
70-110
​Travel, Transport & Logistics
​Consumer Packaged Goods
​Administrative & Professional Services
​Healthcare
​Insurance
​Advanced Manufacturing
60-100
90-150
​Public & Social Sector
​Chemical
170-290
​Banking
​High Tech
Expected economic value
$2.6 - $4.4 Tn
Business functions
accounting for around 75%
economic value
• Software Engineering
• Customer Operations
• Product R&D
• Sales and Marketing
nasscom ai
Global capability centers (GCC ) wave in India
and AI imperative
0om ai
State of RAI in India
State of RAI in India
State of RAI in India
What is nasscom doing to address barriers to responsible AI?
Shortage of skilled
personnel and assets
Regulatory uncertainty
Lack of access to quality
datasets
Barriers to
Responsible
AI Adoption
Working with nation-
wide initiatives for Indic
Language Models
Responsible AI
workshops
Responsible AI
Venture Studio
Handbook on Data Protection for AI
practitioners
RAI use-case checklists
Capacity Building
Assets
RAI toolkit
Supporting Government
of India in Open
Government Data
Platform (OGD)
Working with
Government of
Telangana on Agri Open
Data Portal
Playbook for Data
Governance and
Management
Responsible AI Readiness
assessment with UNESCO
Policy Briefs on topics like Open-
Source AI, Liability
Apportionment, IP etc.
RAI roundtables aggregating
industry’s perspectives.
nasscom
initiatives to
overcome
barriers for
responsible
AI adoption
Thank You
5om ai

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GenAI and AI GCC State of AI_Object Automation Inc

  • 2. nasscom ai 2 1. Ankit’s profile 2. Nasscom profile 3. What we do 4. State of AI and GenAI 5. GCC wave and AI imperatives 6. Responsible AI Agenda
  • 3. NASSCOM’s Charter Areas of enablement Guided by India’s vision to become a leading digital economy globally, nasscom focuses on accelerating the pace of transformation of the industry to emerge as the preferred enabler for global digital transformation
  • 4. A “NETSCAPE MOMENT” IN ARTIFICIAL INTELLIGENCE 4 nasscom ai
  • 5. Vast amounts of data Mega Computing Power Massive $$ to afford it 3 Key Drivers for AI revolution
  • 6. Overall Rank Talent Infrastructure Operating Environment Research Development Government Strategy Commercial United States 1 1 1 28 1 1 8 1 China 2 20 2 3 2 2 3 2 Singapore 3 4 3 22 3 5 16 4 United Kingdom 4 5 24 40 5 8 10 5 Canada 5 6 23 8 7 11 5 7 South Korea 6 12 7 11 12 3 6 18 Israel 7 7 28 23 11 7 47 3 Germany 8 3 12 13 8 9 2 11 Switzerland 9 9 13 30 4 4 56 9 Finland 10 13 8 4 9 14 15 12 Netherlands 11 8 16 15 10 13 28 20 Japan 12 11 5 10 20 6 18 23 France 13 10 11 25 15 18 13 10 India 14 2 59 12 30 21 38 13 Australia 15 14 44 62 6 16 14 22 Denmark 16 19 15 1 18 19 21 17 Sweden 17 15 21 2 13 17 44 16 Luxembourg 18 31 6 14 19 22 31 14 AI Adoption globally Source: Tortoise Media 6 nasscom ai
  • 7. Source: nasscom and McKinsey Study Generative AI – Tech Services Potential 7 nasscom ai
  • 8. Negative impact Positive impact Revenue driver Margin driver Impact lens Key drivers & outlook1 Growth in services/ offerings New revenue opportunities of revenue from new/ reimagined offerings/ volume amplification of existing offerings 15-25% Higher-margin revenues margins due to new offerings led by differentiated talent, proprietary assets 38-40% Scope compression Substitution of existing revenue of existing revenues flow to partners (substitution of services) 3-4% Insourcing by enterprises of existing revenue is insourced by enterprises 2-5% Erosion of existing revenue loss with automation of workflows/services 2-3% Change in economics cost reduction at the same gross margin 15-20% direct cost reduction 15-25% passed as customer discount 50-60% of direct cost reduction to be retained by ITSP 20-30% of gains passed on to partners as cost of tech 20-25% SG&A upside Productivity improvements reduction in SG&A costs 10-15% T&M: Higher productivity FP: Productivity & discount FP: Productivity gain retained 1. % change on base Potential P&L Impact of Generative AI on Technology Service Providers 8
  • 9. 9 Generative AI productivity impact 50-70 60-110 100-170 120-230 110-180 120-200 150-240 40-70 150-260 160-270 180-300 200-340 80-140 240-390 240-460 ​Media & Entertainment ​Agriculture ​Pharmaceuticals & Medical Products 60-110 ​Tele communications ​Energy ​Construction ​Retail ​Real Estate 150-250 ​Basic Materials ​Education ​Advanced Electronics & Semi-conductors 70-110 ​Travel, Transport & Logistics ​Consumer Packaged Goods ​Administrative & Professional Services ​Healthcare ​Insurance ​Advanced Manufacturing 60-100 90-150 ​Public & Social Sector ​Chemical 170-290 ​Banking ​High Tech Expected economic value $2.6 - $4.4 Tn Business functions accounting for around 75% economic value • Software Engineering • Customer Operations • Product R&D • Sales and Marketing nasscom ai
  • 10. Global capability centers (GCC ) wave in India and AI imperative 0om ai
  • 11. State of RAI in India
  • 12. State of RAI in India
  • 13. State of RAI in India
  • 14. What is nasscom doing to address barriers to responsible AI? Shortage of skilled personnel and assets Regulatory uncertainty Lack of access to quality datasets Barriers to Responsible AI Adoption Working with nation- wide initiatives for Indic Language Models Responsible AI workshops Responsible AI Venture Studio Handbook on Data Protection for AI practitioners RAI use-case checklists Capacity Building Assets RAI toolkit Supporting Government of India in Open Government Data Platform (OGD) Working with Government of Telangana on Agri Open Data Portal Playbook for Data Governance and Management Responsible AI Readiness assessment with UNESCO Policy Briefs on topics like Open- Source AI, Liability Apportionment, IP etc. RAI roundtables aggregating industry’s perspectives. nasscom initiatives to overcome barriers for responsible AI adoption