General ICT Troubleshooting
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This document provides various tips for troubleshooting general ICT issues, securing computers, and using Microsoft Windows and Internet Explorer. Some key tips include running disk cleanup and scanning utilities to speed up computers, using strong passwords and regularly updating software to keep computers secure, and using search, zoom, and favorites functions in Internet Explorer. Common Windows tips cover tasks like changing default settings, connecting devices, installing languages, and basic troubleshooting steps.
General ICT Troubleshooting
- 1. General ICT Troubleshooting How to speed up your computer Internet Explorer tips Keeping your computer secure Microsoft Windows for everyone (Tips)
- 2. How to speed up your computer Stop unnecessary services Remove unnecessary applications Delete computer’s cache, temporary files, cookies and web history Defragment your computer Use Disk Cleanup Utility Run Scandisk Utility (detects and repairs corrupt files) Recently installed hardware, software or updates? Remove auto startup program Disconnect unused network connections Install more RAM and processor Scan your computer for viruses and spywares Sufficient virtual memory space
- 3. Adding Favorites to Internet Explorer Zoom in and Out Deleting browsing history and cache Searching Google for specific file format Setting default home page Presentation Mode IE press F11 Search inside the Web Page F3 Internet Explorer Tips
- 4. Securing your computer 80 % of Entertainment and Amusement websites have viruses Don’t download anything from unknown website Do not open unknown or suspicious emails Keep your computer patched Use strong password Backup your data regularly Lock your computer Enable Internet Connection Firewall Stop file sharing in public places (Disable file sharing feature)
- 5. Continued… Scan your computer regularly Scan the flash driver before accessing its files Keep your Bluetooth off unless you need it Protect yourself from phishing (Activate Antiphising) Do not throw your malfunction hard Drive, dispose it Encrypt your data Password protect screen saver Lock guest account Password with syskey Do not save user name and password while working in public computers e.g. Internet Café
- 6. Windows Tips Killing a process (Program Not Responding) How to set a Default Printer How to connect your laptop with the projector How to install / add Pashto language in your computer How to change your Default Input Language How to Attach files in to your e-mail How to set a Default Language Backward compatibility between office 2003 and 2007 How to Check your IP address How to Release /Renew an IP Address Why you need to Release / Renew your IP Address How to make sure that you are connected to a Network Restart solves 90% of computer issues
- 7. Continued How to write a CD / DVD disc in a better and professional way Searching in computer Benefits of ALT+CRTL+DEL Canceling printer job Searching files in computers Picture compression Starting computer in Safe mode Changing your password Password protecting a document Wireless connectivity Folder option ( Hidden files and file extensions ) Connecting and accessing a shared folder Recycle Bin
- 8. Print Screen Button Dxdiag command ( system Capabilities ) On screen keyboard Disable error reporting Disable Automatic update