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Copyright © 2015 Pearson Education, Inc.
Chapter 7
Supporting Procurement with SAP
Chapter Objectives/Study Questions
Q1. What are the fundamentals of a Procurement process?
Q2. How did the Procurement process at CBI work before SAP?
Q3. What were the problems with the Procurement process before SAP?
Q4. How does CBI implement SAP?
Q5. How does the Procurement process work at CBI after SAP?
Q6. How can SAP improve supply chain processes at CBI?
Q7. How does the use of SAP change CBI?
Q8. What new IS will affect the Procurement process in 2024?
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Copyright © 2015 Pearson Education, Inc.
List of Key Terms
• 3D printing – also known as additive manufacturing, objects are manufactured
through the deposition of successive layers of material.
• Augmented reality – computer data or graphics overlaid onto the physical
environment.
• Bottleneck – event that occurs when a limited resource greatly reduces the output of
an integrated series of activities or processes.
• Bullwhip effect – occurs when companies order more supplies than are needed due to
a sudden change in demand.
• Buy-in – selling a product or system for less than its true price.
• Finished goods inventory – completed products awaiting delivery to customers.
• Internal control – control that systematically limits the actions and behaviors of
employees, processes, and systems within the organization to safeguard assets and to
achieve objectives.
• Invoice – an itemized bill sent by the supplier.
• Lead time – the time required for a supplier to deliver an order.
• Procurement – the process of obtaining goods and services such as raw materials,
machine spare parts, and cafeteria series. It is an operational process executed
hundreds or thousands of times a day in a large organization. The three main
procurement activities are Order, Receive, and Pay.
• Purchase order – a written document requesting delivery of a specified quantity of
product or service in return for payment.
• Purchase requisition (PR) – an internal company document that issues a request for
a purchase.
• Radio-frequency identification (RFID) – chips that broadcast data to receivers to
display and record data that can be used to identify and track items in the supply
chain.
• Raw materials inventory – stores components like bicycle tires and other goods
procured from suppliers.
• Returns Management process – manages returns of a business’ faulty products.
• Roll up – the accounting process to compile and summarize the accounting
transactions into balance sheets and income statements.
• Supplier evaluation process – process to determine the criteria for supplier selection
that adds or removes suppliers from the list of approved suppliers.
• Supplier Relationship Management (SRM) process – process that automates,
simplifies, and accelerates a variety of supply chain processes. It helps companies
reduce procurement costs, build collaborative supplier relationships, better manage
supplier options, and improve time to market.
• Supply chain management (SCM) – the design, planning, execution, and integration
of all supply chain processes. It uses a collection of tools, techniques, and
management activities to help businesses develop integrated supply chains that
support organizational strategy.
• Three-way match – the data on the invoice must match the purchase order and the
goods receipt.
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MIS InClass 7
1. Describe the order pattern from the customers to the retailer every week.
The order pattern from the customers to the retailer was random from week to week.
One week demand would be six bikes, and 12 the next. The following week demand
would be for only two bikes. Sometimes the demand would trend upward, steadily
increasing over a period of weeks. At other times, demand would slowly fall over a
period of time.
2. Why did the ordering pattern between the suppliers in the supply chain evolve
the way it did?
Initially, the ordering pattern between the stations was very erratic. A bullwhip effect
was created. As the game moved forward, product was able to work its way through
the supply chain, so orders were able to be met. This created a pattern of over-
ordering, which led to generally excessive inventory. As the randomness of the orders
was realized, the orders through the supply chain moved up and down as well.
3. What are the objectives and measures for each team’s procurement process?
The objectives for each station are to have less inventory and less backorders. To
measure this, stations use the total cost. The total cost is 0.5 (inventory) +1
(backorders).
4. Where is the IS? What would more data allow? What data are most needed?
There is not an IS present in the game. More data would allow materials planning
within the supply chain. Customer demand is most needed. It takes a long time to get
the customer data through the different stations. If the factory had a more direct view
of customer demand, the backorder and inventory problems would not be as
exaggerated downstream.
5. If you spent money on an IS, would it improve an activity, data flow, control,
automation, or procedure?
It would improve the linkage between the retailer and each of the stations in the
supply chain. Without an IS, each station can only know what the demand is one
station away, and there is an inherent lag. This lag can be reduced when every station
understands what the customer demand actually is.
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6. Create a BPMN diagram of your team’s weekly procurement process.
Procurement Process for Wholesaler
Purchasing Manager Warehouse Manager Fulfillment Manager
Phase
Receive Incoming
Orders and Advance
the order delay
Fill the Order
Place Order
Receive Inventory
and advance the
shipping delay
Record Back Log
Start
Enough
inventory to
fulfill
Yes
No
Check Inventory
Inventory
Update Inventory
Enough
Inventory
No
End
Yes
Update Inventory
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Copyright © 2015 Pearson Education, Inc.
Using Your Knowledge
7-1. Two supply chain processes introduced in this chapter are Returns
Management and Supplier Evaluation.
a. Create a BPMN diagram of each of these processes.
Returns Managment
Retailer Factory Supplier
Phase
Start
End
Product Received by
Retailer
Product Returned to
Factory
Correct Supplier
Charged for Defect
Replacement
Product issued to
Customer
Product Received by
Factory
Product Examined
for Defect
Supplier Charged
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Copyright © 2015 Pearson Education, Inc.
Supplier Evaluation
Approved Supplier List
Purchasing Manager
Phase
Approved
Supplier DB
Start
End
Suppliers are
nominated
Information
Gathered
Supplier
Approved
Update List
Yes
b. Specify efficiency and effectiveness objectives for each process and identify
measures appropriate for CBI.
Potential efficiency objective examples for:
Returns Management: Fewer product returns.
Supplier Evaluation: Time to approve suppliers.
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Potential effectiveness objective examples for:
Returns Management: Quality Controls.
Supplier Evaluation: Sufficient number of approved suppliers.
Potential efficiency measures for:
Returns Management: Percentage of quality control tests passed and inspecting
parts prior to assembly.
Supplier Evaluation: Inventory turnover.
Potential effectiveness measures for:
Returns Management: Decrease in Product Returns account.
Supplier Evaluation: Decrease in the number of suppliers removed from the list
of approved suppliers.
c. What new information system technologies could be used by CBI to
improve these processes, as specified by your measures in part b? Can AR,
RFID, or 3D printing be used to improve these processes?
Yes, RFID could be used to track batches of parts that fail a quality control
inspection, allowing CBI to find the parts before they are used to assemble other
products. Augmented Reality could be used when inspecting a returned product.
The parts in the product could be linked directly to the supplier, allowing CBI to
quickly charge the supplier for the defect to reduce its own Returns allowance
and increase its accounts receivable.
7-2. Which of the four nonroutine cognitive skills identified in Chapter 1 (i.e.,
abstract reasoning, systems thinking, collaboration, and experimentation) did
you use to answer the previous question?
Based on the example answer for question 1, the nonroutine cognitive skill of
systems thinking was used to determine what available technologies could be used
by CBI to help improve its processes and how the technologies could be leveraged
to help each other. Abstract reasoning was also utilized to determine in which step
of the process the technology could be used.
7-3. Which of the four skills in Exercise 7-2 would be most important for Wally’s
replacement?
Wally’s replacement will need to possess systems thinking in order to connect all of
the inputs and outputs produced by CBI into one big system. The three remaining
non-routine skills will also be important for Wally’s replacement. Technology
moves quickly and to remain an effective manager, Wally’s replacement will need
to move quickly as well. Over the course of ten or twenty years, the processes will
also change, creating more opportunities for CBI to improve and become an even
better business.
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7-4. The Procurement process in this chapter is an inbound logistics operational
process. Name two other operational processes at CBI. Describe two inbound
logistics managerial processes and two strategic processes.
Examples of two other operational processes are Accounts Payable and Conducting
Sales. Examples of inbound logistics managerial processes include materials
requirement planning and production assembly employee scheduling. Examples of
strategic processes include budget planning and determining future warehouse
space requirements.
7-5. If a warehouse worker opens a box and the contents are broken, those items
will be returned to the supplier. Add this activity to the BPMN diagram of the
Procurement process (Figure 7-14).
Updated BPMN for Figure 7-12
Purchasing Manager
Warehouse
Manager
SAP Application Accountant
Phase
Start
Update DB
Create Purchase
Requisition
Create Purchase
Order
Receive Goods
Receive Invoice
Yes
Consistent 3
Way Match
Pay Supplier
Yes
End
Retrieve Three-Way
Match Data
Update DB
SAP DB
No
Product in
Acceptable
Condition
Return Product to
Supplier
No
7-6. For the Procurement process after SAP implementation, what are the triggers
for each activity to start? For example, what action (trigger) initiates the
Create PO activity?
To start, the raw material inventory for a given product must drop below a
predetermined level. This will cause a purchase requisition to be created. Once a PR
is created, the purchasing manager must approve it in order to create a purchase
order. Once a PO is created and the materials are delivered, a goods receipt is
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Copyright © 2015 Pearson Education, Inc.
created. Once the goods are added to the inventory, the goods receipt creates an
entry in accounts payable. Once CBI receives the invoice for the PO, the receive
invoice process is triggered. This allows the Pay supplier activity to begin. Before
the post outgoing payment activity can be completed, the data from the PO, goods
receipt, and invoice must all be correct (the three-way match).
7-7. What kinds of errors can Wally, Maria, and Ann make that are not captured
by SAP? One example is that Wally might count 20 bottles and 30 cages but
mistakenly enter 20 cages and 30 bottles. Describe a particularly harmful
mistake that each can make and how the process could be changed to prevent
that error.
Wally could accidentally miss clicking OK for one of the products in the Goods
Receipt Screen. Maria could select the wrong supplier for a particular material. Ann
could select the wrong supplier to which to issue a payment. A particularly harmful
mistake that Wally could make is to forget to create a good receipt altogether. To
improve this process, augmented reality and RFID tags could be used to identify
materials that have been shipped by the supplier but have yet to be entered into
inventory at CBI. Maria could mistype a part number to be ordered. To prevent this,
a check could be run to confirm that the part number ordered is below the minimum
stock on hand. Ann could pay the wrong vendor. To prevent this, checks could be
used to ensure that the vendor being paid has an unpaid invoice with CBI and that
the amount of payment is less than or equal to the amount of the accounts payable
for that particular vendor.
7-8. How does a pizza shop’s Procurement process differ from CBI’s? What do you
believe is the corporate strategy of your favorite pizza franchise? What are the
objectives and measures of its Procurement process to support this strategy?
A pizza shop’s procurement process would need to be more efficient than CBI’s.
Pizza shops carry perishable items on their inventory, which means inventory must
be turned over quickly. Pizza shops also generally have narrow margins. This
means that there is not as much room to carry excess inventory like CBI might be
able to. Papa John’s, with over 3,500 locations, aims to provide better pizzas by
using better ingredients. This can be particularly difficult due to the need for fresh
vegetables. Because of this, the chain has local suppliers for each location. To
support the strategy, Papa John’s should have relatively small amounts of raw
materials on hand to make sure that the ingredients are fresh. This can be measured
by the inventory turnover for each ingredient. Another measure is the response time
by suppliers to provide the fresh ingredients. This can be measured by the order
fulfillment time.
7-9. 3D printing has many benefits for businesses. Suggest three products that CBI
might print instead of procure with traditional means and three that your
university might print.
Suggested answers for CBI:
• Any plastic parts for its bicycles, ranging from wheel reflector shells to handle-
bar plugs and from tire filler caps to water bottles and helmet shells.
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• Promotional materials such as key chains, custom signage for store display, etc.
• With the right technology and printer cartridges, metal parts may be part of the
process in the future. There are currently experiments with titanium printing that
would allow the printing of high-end gears, derailleurs, etc.
Suggested answers for a university:
• Athletic equipment (think football, hockey, etc.).
• Keys, most universities spend significant funds on key manufacture and control.
• Soft and hard goods with the university seal/logo for sale in the bookstore and at
events.
Students will certainly have a plethora of suggestions.
Which procurement objectives does 3D printing support?
Procurement is primarily associated with inbound logistics. It is the process by
which goods are ordered, received, stored, disseminated within the organization,
and paid for. 3D printing affects ordering (to some extent), receipt, storage, and
dissemination (depending upon where printing occurs relative to the ultimate user’s
location).
7-10. Augmented reality will help employees find items in a warehouse, but this IS
may also support many other processes. Name two and describe how AR will
improve them. Use Google Glass as one example of using AR, and use another
example of AR for your other process.
AR could assist with navigation though a large facility to locate an individual or
functional location. AR could also be used to help a person during a presentation by
presenting context sensitive information viewable only by the presenter regardless
of the presenter’s proximity to a computer (think Google Glass). In a more
traditional sense, AR could present 3D images of complex designs to assist in
product repair, virtual design interaction, etc. If AR is tied to GPS, which is
certainly a reality, your smartphone can present an AR view of your current
location to give you information about your surroundings, or possibly suggest
possibilities for a sales call close to you, for example.
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Collaboration Exercise 7
1. Figure 7-8 lists problems with the Procurement process at CBI. Which of these
would apply to the university? Which would not? What are some procurement
problems that might be unique to an athletics department?
In the Accounting role, three-way match discrepancies and the lack of real time
accounting data would apply at university. Purchasing agents could be spread across
many departments and colleges. Internal controls could also be weak in the
Purchasing role. The problems with finished goods inventory and raw materials
inventory would not apply to the university. The athletics department, on the other
hand, may face issues with procurement due to the need for a very specialized piece
of athletic equipment that is only offered by a limited number of suppliers. An
athletics department might also face issues with increased procurement costs because
of low order volumes. It might be difficult to obtain economies of scale when there
are only 25 hockey players who need hockey skates ordered for the season.
2. Figure 7-12 lists objectives and measures that the managers at CBI determined
for the Procurement process. What objectives and measures would you suggest
for the university? What objectives and measures would you expect the athletics
director to suggest (do not use the objectives and measures from Chapter 6)?
For the university, an objective should be to reduce inventory. Another objective
could be to reduce costs. Measures for these objectives would be decreasing
inventory costs from 25% of sales to 15% and to reduce product costs by 5%. The
athletics department should use objectives like reduce cost and increase the volume of
cross-selling. Measures could include reducing product costs by 10% and increasing
cross-selling revenues by 25%.
3. Figure 7-28 lists the impacts of SAP on an organization. Which of these impacts
would affect the athletics department?
Of the four items listed, new skills needed and process focus would affect the
athletics department. The department will need to train employees to be proficient
with the supply chain management system, and to utilize employees’ abstract
reasoning and analytical skills. The athletics department will also need to focus on
processes. The inputs and outputs into the system will provide more data for the
department’s customers and suppliers.
4. Chapter 1 explained four nonroutine cognitive skills: abstract reasoning, systems
thinking, collaboration, and experimentation. Explain how implementing the
new Procurement process at CBI will require each of these skills from the
members of the SAP implementation team.
Abstract reasoning is needed to create and manipulate the models for CBI’s
processes. Ultimately, the process used by the employees and the process that the
SAP software is designed to aid must be the same. It may require the human
processes and computer processes to be tweaked in order to work together. Systems
thinking will be needed in order to fully realize the benefits provided by SAP. The
ERP system creates many inputs and outputs which can be used by the company to
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Copyright © 2015 Pearson Education, Inc.
increase the efficiency of it processes and to increase its operating margins. It is up to
the employees to realize how the data can be used. Collaboration is essential for a
successful implementation. Employees from different areas of the company will need
to work together toward a common goal for the investment in the system to be
worthwhile. Experimentation is needed to pursue potential solutions to problems in
the processes and to foster learning opportunities. Not every experiment will be
successful; the opportunity comes in learning something from a failed experiment
other than the knowledge that what was tried did not work.
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Active Case 7: SAP PROCUREMENT TUTORIAL
7-11. Describe your first impressions of SAP.
SAP can seem very large and daunting at first glance. Users may have feelings of
confusion and even intimidation. Many textboxes create many opportunities for
user error. However, while SAP may seem a little overwhelming, the system has
many controls in place. Some of these controls include data validation (selecting
vendors or products from a pre-populated list), and auto-completed fields, which
prevent user inputs from being incorrectly entered.|
7-12. What types of skills are necessary to use this system?
In order to use the SAP system, the user needs to possess analytical skills. The
system produces many data points. SAP relies on the efficiency of underlying
processes in order for businesses to gain the full benefit. The processes are designed
and executed by those that use the system.
7-13. Create a screen capture of an SAP screen. Underneath the image, provide an
answer to each of the following questions:
The Post Outgoing Payments screen is used as an example.
a. In which of the activities does this screen occur?
The screen occurs in the Post Payment activity.
b. What is the name of this screen?
This screen is called the Post Outgoing Payments Header screen.
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c. What is the name of the screen that precedes it? What screen comes after
it?
The screen that precedes the Post Payment Header screen is the Outgoing
Payment screen. The screen that follows the Post Payment Header screen is the
Post Outgoing Payments process open items screen.
d. What actor accomplishes this activity?
The actor that accomplishes this activity is Ann from accounting.
e. Describe an error that this actor may do on this screen that SAP will
prevent.
Without SAP, Ann could enter the wrong amount for payment. While SAP does
not outright prevent this action, it does provide a check figure in the “Not
assigned” box. If the value for the not assigned box is not zero, Ann will know
that there is an error.
7-14. Make an informal diagram of the four main actors: Supplier (Composite
Bikes), Purchasing (Maria), Warehouse (Wally), and Accounting (Ann). Draw
arrows that show the data that flows among the actors during this process.
Number the arrows and include on each arrow what data are included in the
message.
Case 7 Question 4
Supplier Purchasing Warehouse Accounting
Phase
Start
1. Purchase Requisition Request
Receive Purchase
Request
Create Purchase
Order
Fill Purchase Order
Create Goods
Receipt
Issue Payment
2. Required Material
3. PO information
4. Product
5. Invoicing Information
Send Invoice 6. Invoice
Receive Payment
Create Account
Payable
7. Receipt Confirmation
8. AP Information
9. Payment Data
End
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7-15. Using the same four main actors as in question 7-14, this time show with the
arrows how the material (the water bottles and cages) moves.
Case 7 Question 5
Supplier Purchasing Warehouse Accounting
Phase
Receive PO / Ship
Order
Receive Order /
Create Goods
Receipt
Start
End
1. Order Contents
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7-16. One concern of a business is fraud. One fraud technique is to create suppliers
who are not suppliers but are co-conspirators. The conspirator inside the
business accepts invoices for nonexistent deliveries. For this fraud scheme to
work, who at CBI has to take part? How can SAP processes decrease the
chance of this type of fraud?
For this scheme to be used, Wally, Maria, and Ann would all need to take part.
Maria would play a central role as the purchasing manager because she would
create both the fictitious vendor and the fraudulent purchase orders. Wally would
also play a role in the warehouse by creating the goods receipt document. By
creating the document, Wally would open up an account payable as well. In
accounting, Ann would be CBI’s last line of defense. Ann would post the payment
to the fictitious vendor, completing the fraud.
SAP processes can decrease this type of fraud by splitting the various processes up
between functional departments and actors within those departments. Access can be
restricted so that no single individual could complete each step necessary for the
fraud. By requiring more actors to take part, the likelihood of a coworker noticing
something is amiss increases. Another measure that can be taken is to utilize an
approved supplier list. This would allow purchase orders to only be placed to
vendors who meet certain requirements. One possible requirement is to undergo a
site visit by members of CBI’s management.
7-17. Select any of the main activities or subactivities in the Procurement process.
The activity used in this example is Create Purchase Order.
a. What event triggers this activity?
The activity is triggered by the purchasing manager approving a purchase
requisition. The purchase requisition may have been automatically generated by
the stock levels of a particular product dropping below a predetermined point.
The purchase requisition may have also been created for a product that CBI
does not normally stock, but needs for a special order or even a new product
line.
b. What activity follows this activity?
Following the Create Purchase Order activity is the Create Goods Receipt
activity.
c. For one data entry item for this activity, describe what would happen in the
rest of the process if that entry was erroneous.
One potential error would be ordering the wrong quantity of an item. This error
can cause problems if not enough are ordered, creating a stock-out, or if too
many are ordered, creating excess inventory. When the warehouse manager
goes to create the goods receipt, the items will be added to the inventory. Once
Ann receives the invoice for the order, a payment will be posted and CBI will
not have the product quantity it needs.
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d. For one data entry item for this activity, describe what limits (controls) you
would put in place on the data to prevent the type of error described in
item c.
To prevent an error like the one described above, CBI could implement a
reasonableness check for the create purchase order activity. For example, a
maximum order quantity of 25 could be set for a common component like a
popular road bike frame. On the other hand, the maximum order quantity might
only be five for a less popular specialty product like a cyclocross bike frame. In
the case of the road bike frame, this control would prevent 52 frames from being
ordered. In the case of the cyclocross bike, the smaller maximum order quantity
could prevent CBI from having a large quantity on-hand going into the off-peak
season.
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He did not attempt to come nearer, but saw her and the child step
into the boat. Elk Horn took command of this. Black Feather
gathered his small force together, and his boatload of treasures of
different kinds with which he could purchase supplies, and the other
looked on with envy.
All day Black Feather watched warily, more and more certain that
this girl would prove a treasure to him if he managed rightly. He
would buy her of Elk Horn.
“What do you know about her?” he inquired. “She comes from St.
Louis. Who was her father? for she has Indian blood, and I am sure
I know her tribe.”
Elk Horn looked amazed. “I believe she married a trader and came
with him. I will ask her.”
“No. Cannot some of the men tell you?”
“Oh, I think so. Have you been smitten with her charms?”
The Indian nodded, but his face showed no emotion.
They made a rude camp for the night and proceeded to cook some
supper.
“I have found out,” announced Elk Horn. “A Frenchman, Marchand,
married her. He was killed, I believe, in the assault on the town.”
“Yes, I like her. I will buy her of you. Let us make a bargain.”
“And the little one?” inquiringly.
“Oh, I do not want her. Yet she has some beauty, according to pale-
face ideas. But no, I will take only the Indian girl.”
They ate their supper of broiled fish, and then smoked in the
gathering darkness. Elk Horn deliberated. He had not exactly
thought of selling her, though it was often done with female
captives. He had two wives now, and did not want to be burdened
with a third who was a helpless young girl. Wives were for profit, in
his estimation.
Black Feather was as wary. He was not sure he wanted to marry her.
She might prove turbulent and headstrong. Half breeds were not as
tractable as Indian women. And they were not as strong. They might
die on your hands, and what, then, would one have for the bargain?
“You will take the child. I will not part them. You can spare a trifle
more. She will soon grow up.”
Black Feather shrugged his shoulders and was silent.
“Then there is no bargain,” declared Elk Horn. “I will offer my wares
to some other chief. I think of one farther up in the Illinois country.
But our ways may be together a few days longer. It need not make
ill friends.”
Black Feather brought out some whiskey. He knew how to tempt his
brother. To have a supply of this for days would be more satisfying
than any future gain. For the present was the great thing to the
Indian’s improvident nature. And so Black Feather made his bargain,
including the child that he really did not care for. Yet perhaps it
would be better not to separate them at present.
Elk Horn had not slept off all his potion. His compeer was awake
early, and had laid aside the promised treasures for his inspection.
Then he called his men and stealthily manned his own boats. He
judged rightly that Elk Horn would not leave the place until the last
drop of firewater had been drained, and then it would take him a
few days to get over his debauch.
“Come,” he exclaimed roughly, at length. “Here is your portion—
beads, wampum, skins and whiskey.”
Elk Horn nodded and rubbed his bleared eyes. He looked at the
goods and they seemed magnified to his sight, so adroitly were they
spread about.
“Ugh! It is early,” with a yawn.
“I must be on my way. You can overtake me at night. We will share
the same fire, and I will have everything prepared for my brother.
But I wish you to rouse the two captives and have them ready also.
You will lead them to the boat, so there need be no disturbance.”
Elk Horn considered. Wawataysee might object to her new master.
He felt his part had been rather underhand, but was she not his
property?
They were a little surprised at the summons, and to be hurried off
without breakfast. The canoes were already out in the river. The
larger boat had a few men in it. Elk Horn put in Renée first.
“Where are we going?” the Indian girl asked, turning toward him.
“Up the river,” roughly, in a thick, guttural voice. “Come, get in.”
She stepped aboard, not especially remarking the men. Then
suddenly her eye fell upon Valbonais, who greeted her with a joyous
expression. Had he been handed over to Elk Horn? She experienced
a certain contentment, and suspicion was allayed.
But as they emerged from the shadow of the overhanging trees she
saw that all the faces were strange. She had not noted the
newcomers in the camp, having been kept in seclusion, and it also
being her choice. Now a chill of terror ran over her. Noting the
aspect of two of the rowers more closely, she saw to her dismay that
they were Hurons. One man had his head turned from her and
bowed down.
“Why do we go so early?” asked Renée. “And we have had no
breakfast.”
“I do not know,” tremblingly.
“And why did Elk Horn stay on shore?”
“Did he?” with a curious lift of the brows.
“Oh, yes; I saw him. And these men—oh, where are Pierre and
Jules? But there is the young man who came and talked to us. Oh,
Wawataysee, shall we never stay anywhere again? How can we get
back to St. Louis?”
“Hush, dear; hush!”
“But I am getting hungry. And I am so tired of sailing.”
She leaned her head down on Wawataysee’s lap. Every moment the
Indian girl grew more terrified. True, Elk Horn and his men might
come on. But these Hurons!
The boat glided along. The sun rose higher and made of the river a
band of gold and gems, where each little wavelet dazzled in strange
colors. They passed great plains where grass grew rank and waved
in the wind like another sea of green. Then a belt of pines or walnut,
the first standing stiff and strong, the others mound-like.
The bowed figure had straightened itself and spoken to the men, but
not turned his face. Now he gave an order and the boat swerved in
toward the shore, grating a little on the pebbly beach. The other one
in advance turned also. Some food was distributed. He spoke in the
Huron language, and said they must make Bear Creek by night.
It was dreadful to go out in the broiling sun again, but presently a
cooling breeze blew up. They passed a chain of boats well laden,
going down, the French sailors singing a merry lilt, and they gave
each other greeting. The shadows began to grow longer and a
reviving fragrance was wafted over from the shore edge. There were
fields abloom with gay flowers, then shrubby clumps, and when the
sun went down they had neared a little cove where one could see
two rather dilapidated wigwams. Here they were to stop for the
night.
The men began to make a fire, while provisions were brought out of
the boat. The two girls had been left alone, but now the chief—
Wawataysee knew he was that by his dress and a long black feather
stuck through the topknot of hair—turned to her. Oh, then she was
quite sure she had seen him before and her heart stood still. Yes, it
was in that life she had fled from.
He addressed her in the Huron tongue; she answered irrelevantly in
French. A frown crossed his brow, but he handed them both out of
the boat with a firm grasp on the arm of each, and led them to the
smaller tent of the two. Some fir and hemlock branches had been
thrown on the ground and covered with a blanket.
“You and the child will be safe here. You will be well guarded,” with
a cruel little smile. “Some supper will be sent you. Compose
yourself.”
She gave no sign of recognition.
“You cannot deceive me, Firefly of the Hurons, even if some French
blood does course in your veins and you are tricked out in this attire.
Your brother’s anger was kindled against you when you made him
break his word, when you ran off with a vile Frenchman. If you could
have been found justice would have been swift and sure. And now
you will go back. You will not be a wife this time, but a slave to your
master and his other wives.”
“I am a wife already,” she answered proudly in his language, since it
was no use to feign. “I have been wedded a year by a priest, and
the Great Manitou will call down vengeance upon those who dare
interfere with his ordinances. And what right have you to bring me
here?”
“I bought you, Mistress Insolence. And I shall double my price when
the Chief Pamussac hears that you will be at his service.”
There was a little dagger lying in a treasure box at home. Her
husband had given it to her. If she had it here she would stab him to
the heart.
“Well, what is your reply?” he asked in a tone of triumph. “Your
white lord is dead. He cannot come at your call.”
“My reply is that we are both hungry and want some supper,” she
returned in an impatient tone. “And then some more blankets,”
glancing disdainfully at the pile of boughs. “You will hardly double
your money if you starve or maltreat me. I may die on your hands.”
Black Feather was more than amazed at the effrontery of the girl. He
stared at her, and his fingers worked as if he would like to clutch her
by the throat. Yes, what she said was true enough.
Wawataysee knew well that an Indian despised any sign of
weakness or cowardice, and that to secure good treatment she must
put on the boldness of the soldier who does not fear even death,
and from whom his persecutors can extort no groan.
“I will send you some supper. And guards shall be set to keep you
from harm,” in a mocking tone.
“Take my thanks for that,” she flung out sharply. “I am mortally
afraid of the wild beasts of the forests. And I would like some sleep
after this hot, fatiguing day and the early start of the morning.”
“Oh, what did he say?” and Renée clung to her with desperation.
“He was so fierce I thought he would kill us. And why are we here?
Where is Elk Horn?”
“My little darling, it seems that we have been sold and are to be
taken up north, unless the Great Manitou or the pitying Virgin listens
to our prayers and sends us rescue. It is a long way and something
may happen.”
Renée began to cry.
“Sweet, take courage. I do not know why, but I have a curious faith
that overrides my fears, that something will intervene. Elk Horn has
dealt treacherously, after the fashion of his tribe. Oh, my darling! I
know you will see Uncle Gaspard again, so dry your tears.”
“I am so tired of the journeying and those fierce men. Do you
remember the old Chief Neepawa and the women of the village?
They seemed like ours at home.”
“Ah, I wish we were there!”
The supper came in, and, in spite of their fears, they were hungry.
The wind rose and the air was delightfully cool. Wawataysee spread
the bed and the child was soon peacefully asleep. The tent pole was
a tree that had been trimmed for that purpose, and the young girl
leaned against it, watching the flicker of the fire without and the
pine torches that had been lighted. Courageous as she had
appeared, every pulse shrank and throbbed. But there was death.
She would be no man’s slave. Only Renée must not be left behind.
She knew of poisonous plants for which there was no remedy. Oh,
would she have the courage to take another’s life?
She dozed at length, even in her uncomfortable position. Then
something roused her, a rending crash and a glare that seemed to
be the world on fire. She sprang up, and the next crash she knew
was the storm that had broken over them with the wildest fury.
Were there cries of beast and men mingled with it? The deluge
seemed to sweep the ground, the trees writhed and groaned and
crashed in the fury of the gale. In the intervals she could hear voices
without. Presently the flashes of bewildering light ceased, though
the mutterings of thunder could still be heard, and the trees were
wind-swept by the fierceness of the mighty power. One and another
came down, but her tent stood the storm and was sheltered by an
angle of three trees.
The gray light of morning began to dawn sullenly. She watched the
faint streaks stealing through the loopholes. Renée still slept. She
went to the flap of the wigwam and raised it. The rain was pouring
in torrents. There at her feet lay a body, the leggings and deer-skin
breeches ploughed by a curious zigzag streak, scorched and torn,
and the blanket shrivelled to fragments. Some figures were moving
about like wraiths in the dusky light. It was a weird picture. She was
not at all afraid. She was used to forest storms.
One of the figures came nearer. “Ma’m’selle!” it said in a whisper.
The familiar word was the sweetest music. She stretched out her
hand.
“I never saw anything so terrible. And you—lived? Others have gone.
Three are dead. One is drowned, and Black Feather—” Valbonais’s
voice trembled.
“Well!” with a long breath. Did she hope for his death?
“He ordered the men to look after the boats. They had been drawn
up, but the ground was sloping, the rain a torrent, the blackness
something fearful save when the blinding blaze of light came. He
was there ordering, cursing, threatening. Then a tree crashed down
and pinned him to the earth. He is badly hurt about the legs, but has
voice enough left in him for four.”
Wawataysee shuddered.
“Ma’m’selle!” in a breathless manner.
“Yes?” with eager inquiry.
“I am going to escape. There never can be a more favorable
moment.”
“Oh! oh! oh!” she cried in a piercing tone.
“I shall find my way to St. Louis. Ma’m’selle, if you and the child
dared and would trust me. For if I have heard aright, you are to be
taken to some chief up in the straits. And if you shrank from going
——”
“I shall never reach there alive. I know a swift, unfailing poison—”
And her words came out sharply.
He gave her a half-horrified, half-entreating look.
“It will be a hard journey. But if we should start now there is not
much chance of our being overtaken. Everything is in such
confusion, and it may be weeks before Black Feather is able to move
about. We would follow the river as well as we could, keeping out of
sight if the other boats come up, as they are likely to do. For the rest
we must trust to the good God. I shall take a gun. I have dreamed
this over many times. And if you will go——”
“You mean to start now—in the storm?”
“It will clear up presently, by noon. Meanwhile, I could plan all the
arrangements. Just now you are not a close prisoner. There is no
telling what may happen to-morrow.”
“That is true.” Wawataysee studied the eager young face. The eyes
had an honest, pleading look. “I will trust you,” she said. “Tell me
what to do when you are ready.”
The party were too terror-stricken to think much of their captives.
There were the three dead men lying out in the rain. They brought
Black Feather up to the miserable wigwam and bound up his bruised
limbs, finding that one leg only was broken. Black Feather had
tabooed the company of women on these journeys, and had a half-
breed that he had trained for a cook. Just now an old Indian nurse
would have been very serviceable. Once he roused himself from his
pain and suffering, cursing with true Indian passion.
“Look if the girl and the child are safe,” he commanded in
threatening tones.
They had fared very well in the storm. Both they and the shelter had
taken no harm.
Valbonais had gathered a sack of provisions and taken it down below
the camp some distance, leaving it there with the gun. He had been
very helpful all the morning, and his brief absence had not been
noted.
At noon the rain ceased, though it was nearly an hour before the
sun came out. Dinner was eaten, the boats were dragged up so as
to be within sight, and two or three of the Indians were kept busy
about their master. Two of the prisoners had been killed and one
Indian. Black Feather ordered them buried.
Valbonais came to the door of the tent.
“Give me one of the blankets,” he said, “and send the child out to
the back of the tent when you can do so unperceived. Then wrap
yourself in the other and steal away. We will take the other side of
the strip of woods. It is not wide.”
Renée ran out presently and seized his hand.
“Oh, are we going back to St. Louis?” she asked in a whisper, while
her eyes were alight with joy.
“I hope so, little one. Come this way. Now you will not be afraid to
stay here. Do not utter a cry or sound. Wrap the blanket about you
—so.”
Then Valbonais waited and waited. He made one journey to Renée
to comfort her. Then he saw Wawataysee struggling through an
aperture she had made in the tent, and ran to her assistance.
“There were so many of them about,” she said breathlessly. “I
pinned the tent flap down with a stout stick, so they may think I am
asleep. Oh, let us hurry. I am so afraid,” and she trembled in her
excitement, though she ran lightly along.
When they reached Renée he picked up the sack of food and slung it
over his shoulder, took the gun and one blanket, while Wawataysee
wrapped the other about herself, the gray making her more
indistinct. Renée, wild with joy, danced and skipped, and could not
repress soft gurgles of laughter as she kept on ahead of them.
Valbonais found Wawataysee fleet of foot and graceful as a forest
nymph. The blanket did not seem to impede her skimming motion.
The sense of danger and the thought of freedom inspired her, and
hope swelled anew in her breast. Surely the good God would have
François in His keeping and let them meet again.
CHAPTER X—IN THE WILDERNESS
The way was tolerably clear for a long distance, though shielded
from the view of the Indians by the intervening trees. When the strip
of woods failed them for shelter it was growing dusk, and, with the
rise of the wind, they could hardly have been distinguished from the
waving shrubbery. Valbonais paused and glanced back now and
then, but no pursuers were in sight.
“Take it a little more moderately,” Valbonais said. “We must not lose
sight of the river, or we may go astray. Though we have made a gain
by cutting off this point that juts into the stream. Ah, if we only had
any kind of a boat!”
“They might see us on the river.”
“Hardly at night, and not very clear at that. We must make for that
dark line ahead of us, a bit of woods where we can camp for the
night.”
It was quite dark when they reached it, and with some difficulty he
made a light. It was largely scrubby pines and the soil was sandy,
dry in spite of the tremendous rain, though evidently there had not
been as much here. Valbonais found a dead, dry branch of pine,
which he lighted, and began to explore. A short distance in was a
pile of stones heaped up four or five feet, evidently some burial spot.
He glanced at its capabilities, then began tumbling out the smaller
ones that seemed to be largely at one side.
“What are you going to do?” asked Wawataysee.
“Make a sort of cave. Oh, you will see,” laughingly.
“But let me help,” she cried eagerly.
“No, no! Or, if you wish, will you take my knife and cut some pine
boughs, the bushiest ones?”
He had stuck his dry branch in the sand and piled a few others
around it. Renée stood by the fire, much interested.
Valbonais tore out the stones until he had a hollow place like a great
chair. This he partly filled with the ends of the boughs Wawataysee
had gathered.
“This will make a bed for you and the child. You will have to sleep
sitting up; but you ought to be able to sleep anywhere.”
“Oh, look! look!” cried Renée, clapping her hands. “A golden baby
moon down there in the sky! Is it not beautiful?”
The sky was of deepest azure, the stars mostly to the northwest.
One was almost at the point of the crescent, as if lighting each other
on the way.
“To-morrow or the next night it will be in her arms,” said the young
fellow.
“A baby star in a cradle,” exclaimed Renée. “Oh, is it not wonderful?
What is that?” and she suddenly shrank toward her companions.
“Only the cry of some night bird. These clumps of woods are not
thick enough to harbor wild animals, thank the saints! Now,
ma’m’selle, you sit here and try it.”
He had spread a blanket over the pine boughs. She sank gracefully
into the seat and leaned back her head with a certain air of
luxuriance.
“Oh, it is splendid!” in a grateful tone.
Renée ran to try.
Valbonais stirred out the coals, took a piece of dried fish from his
bag and some corn cakes and toasted both. They were hungry
enough to eat without any demur—in truth, enjoyed it in the perfect
freedom from fear.
“Now,” he said, “you must settle yourself for the night. I do not think
we shall be molested. The small band will be busy with their chief
and repairing damages. Then I found some of them were very
superstitious about a woman being in the party.”
“But I was held only for the money I would bring Black Feather.
Otherwise I would have been looked upon as a useless burden. They
dropped off poor Mère Lunde on the way, and yet she could have
done them good service. Come, Renée.”
“I am not a bit sleepy,” returned Renée. “It seems almost like being
at home with no fierce Indians about; only if Uncle Gaspard were
here, and M’sieu Marchand,” she was about to add, but checked
herself.
“We must be up betimes to-morrow and on our way,” Valbonais said.
“It will not do to loiter.”
“What will you do meanwhile?” inquired Wawataysee.
“Sit here and tend the fire,” he said. “I shall only keep enough to see
about in case I have to defend myself from any midnight prowler.”
He folded the blankets around the two, who certainly looked
comfortable in their rocky bed. He pushed his way through the
thicket and ran down a short distance, where he had command of
the river. Nothing was going either way. How sweet and tranquil it all
was, after the terrors of last night! He could have stayed there hours
watching the stars come out brighter and brighter, and the soft wind
weaving strange melodies, whispering of hope.
Both girls were asleep when he returned. He sat down outside the
enclosure and leaned his shoulders against it. His gun was by his
side, his knife in his belt. He should have had a hatchet, too; that
useful article no one scarcely travelled without, but in the excitement
he had not thought of everything. Once he replenished the fire; then
the fuel gave out and he fell asleep.
Nothing molested them. The singing of some birds in the thicket
roused him. He hurried to the river; all was tranquil, silent, with no
enemy in sight. Then he glanced down the long and arid space,
where even grass grew sparsely in the sandy soil that held no
moisture. They must start early so as to escape the mid-day heat.
Wawataysee had risen and smoothed her ruffled plumes.
“It is so beautiful!” she said, with heartfelt pleasure. “And, oh, to be
free from horrid fears! I slept so tranquilly. Did you have any rest?”
“I forgot everything,” and he laughed with a glad sound. “I was not
a very good watcher, perhaps, but I think any unusual noise would
have startled me.”
“You are so good! What would we have done without you?” raising
her beautiful, grateful eyes.
He flushed warmly. “We cannot have much variety for breakfast,”
with a gleam of amusement. “We may fare better to-night.”
He lighted the small fire again, collecting the charred embers.
“Is it far to the river—and safe?”
“Not much of a run,” he answered. “The shore is shallow. I had a
reviving bath.”
“Come, Renée,” and she held out her hand to the child.
Meanwhile, Valbonais replaced the stones, wondering what hands
had brought them there in the first instance, and whether white or
Indian lay at rest beneath them. The girls were racing over the sand,
bright, fresh and glowing, and they partook of their simple breakfast
and started on their journey. The sun was not shining brightly, yet
there was no indication of rain. It was as if Nature was indulging in a
tranquil mood. Now and then a flock of birds went sailing over their
heads, and a squirrel out of place ran nimbly across the sand.
“You have no idea how far it is to St. Louis?” their companion
inquired.
“Oh, hundreds of miles!” cried Renée.
“Hardly that,” said Wawataysee. “There have been so many delays.
When I came from the straits it was with the fleet, and I hardly took
note;” flushing as she recalled the delightful journey with her
husband. “Yet it seems to me we cannot have gone so very far up.”
“Is there any particular point that you can remember? There was the
Indian settlement where we met, little thinking then that we should
be mates on a return journey. Whether it would be safe to trust
them——”
“There was another halt, up a little stream. A settlement of Peoria
Indians, who are kindly and who have adopted many habits from the
whites, are more intelligent than most other tribes. That is down
farther still. It was our first stopping place. They were very generous
with provisions.”
“That will be one of our troubles. Still there will be small game to
shoot and fish to catch.”
Although there was considerable travel down the Illinois and some
quite well-appointed stations, they were far between. The fur and
trading fleets, if the lines of flat boats and canoes could be called
that, carried abundant provisions. Roving bands of Indians and
parties of adventurous hunters crossing the interior were the only
travellers, and they often stopped at the forts.
They went farther out by the river. And suddenly there was a serious
surprise. Around a wooded bend came a canoe filled with Indians.
Then another and one of stores, and one figure was suspiciously
studying the shore. They had hidden among the trees, but were
peering out cautiously.
“Oh!” Wawataysee whispered, “it is Elk Horn and his party! See, he
is standing up, looking this way! O Mother of God, come to the
assistance of thy children!” and, sinking on her knees, she clasped
her hands in supplication.
It was Elk Horn. He had sobered up and began to realize that he
might have made a better bargain with his prisoners. He had
secured some more arms and ammunition, and hoped now to
overtake Black Feather. His glance around was not indicative of the
slightest certainty. He could not have dreamed that the fugitives in
the woods were the very ones he meant to quarrel and perhaps fight
about when he met Black Feather.
Wawataysee scarcely breathed until the last canoe was but a dusky
line on the river.
“We certainly are safe,” Valbonais said. “Of course, they could not
suppose we had escaped.”
“I was so afraid they were in search of a landing place. Oh, if they
had stopped!” in terror.
“Then we would have plunged farther in the woods, climbed trees
even. I do not mean to be taken a prisoner again; and surely, it will
go hard with me if you are, or hard with the abductor!” with a gleam
of resolution.
“I am glad they have gone up the river,” declared Wawataysee. “Now
there is no fear of meeting them.”
“If we could find some traders coming down——”
“And trust them?” There was a troubled light in her eye. “Oh, now
that I know there are two people in the world, perhaps three,
hungering for revenge on me, I am sore afraid at times. I shall never
see a Huron without reading a menace in his eye.”
Valbonais glanced at her inquiringly.
“You have heard part of the story. Let me join the tangled threads,
and you will the better understand my misgivings.”
“Let us go on now. Every hour is precious. And it will delight me to
listen to anything that has concerned thee,” bowing low to her.
So she told of her home and her affiliations with the French, being
related on her mother’s side, and how she had always liked them the
more, while her brother was proud of his Indian blood and his
chieftain father. It was not until she had met and loved François
Marchand and plighted her troth to him that she was informed of her
brother’s intentions toward her, and she prayed to him for the liberty
of choosing her own husband—admitted, indeed, that she had
chosen him and could be the wife of no one else. Then he had sent
a messenger to say that her escort was on the way with orders to
bring him to her at once, and that preparations were being made for
a grand marriage. The trading fleet was ready. She had only to step
on board. At the first mission station they had stopped for the priest
to marry them.
“So, you see, I could never, never be the wife of any other man. And
this chief has two wives. He told my brother that I should be first:
but Indian women do not always accept their dismissal so easily.”
There was a proud, steadfast light in her eyes, the bloom of courage
and constancy on her soft cheek. How beautiful she was!
“And M. Marchand——” in a low tone, half inquiry.
“Whether he is dead or alive I do not know. But I am his in death as
well as life,” with a firmness that bespoke the utmost devotion.
No, she would never let another wrest from her the holy bond she
had given him with her sweet maidenhood love.
Night was coming on apace again. There was no cairn of stones to
be transformed into a sleeping chamber. Renée was very tired and a
little pettish.
“Is there nothing for supper but these dried, hard cakes and the
fish?” she asked discontentedly.
“And not even that for breakfast,” Valbonais said lightly. “I must get
up early and shoot some game. There is no corn matured yet, so if
we came to growing fields the juicy ears would not be there. But I
think I can find something,” hopefully.
This night they had to have a forest bed, but he found a place soft
with a kind of dried turf, and spread out one blanket for pallet and
left one to cover them with. Then he kindled a fire at some distance,
for he had heard the cry of an animal. Farther off, then nearer, a
stealthy creeping along. He reached for his gun and glanced
cautiously around. Presently he caught the glare of two sparks of
flame coming nearer, crouching down, and he fired.
“Oh, what is it?” Wawataysee sprang up in affright.
“Some animal. I think he is dead, however.” He lighted a torch and
went nearer, touched the creature with his foot. The shot had hit
him squarely, shattering his head.
“Only a poor fox. Nothing for our breakfast;” yet he gave a cheerful
laugh.
“Oh, I am glad it was nothing worse.”
“Do not dream of trouble. The good God will watch over us.”
She pressed his hand. She was glad to be near a lightsome,
courageous human being.
Presently she stole back to her bed. Nothing else came to startle
them. When she woke again the sun was shining. Valbonais had
kindled a fire, shot and dressed some birds and was broiling them
before the coals.
“Was it a dream,” she asked, “or did you really shoot in the night?”
“Yes; and I have taken a part of the fox’s coat. It may be useful for
moccasin soles before we are through.”
“Poor thing!” she said pityingly.
The breakfast was delightful, after the two days of dried fish. Then
Renée found a patch of wild strawberries that the birds had not
discovered. They were dead ripe and luscious. Now they went on
with cheerful hearts, keeping the river in sight, but meeting nothing
more alarming than a herd of roaming deer. It was useless to fire at
them; birds would be more to the purpose. Toward night they struck
a rude cabin, made by hunters, as it did not look like Indian
workmanship. There had been a fire, but since that time it had
rained. Inside was a table and a bed of dried hemlock branches.
“I think we had better stay,” Valbonais announced. “It is a hunter’s
cabin, evidently, and no one has been here for some time. There is a
little stream of excellent water. We will trust luck, at all events.”
They had some supper and were glad of shelter, for it came on to
rain, but no such terrific storm as that which had worked such havoc
with Black Feather and his party. The soft patter on the leaves was
delightful music, though for awhile the rustle of the wind seemed
almost like the advance of human beings.
It was well they were under shelter, for it rained all the next day. No
one came to molest them. Valbonais caught such an excellent supply
of fish that he cooked some for the following day. If there was only
any ripe fruit!
“It was late in May when we left St. Louis,” Wawataysee said.
“And now it is June. What day I do not know.”
“Let us count back.”
But their reckoning was not alike. They forgot, and then recalled
incidents that had marked days, then lost count again. Renée was
wretchedly tired.
“Poor little thing!” exclaimed Wawataysee. “She has been very good
and courageous, but it is hard for her. And look at her poor little
moccasins—out to the ground.”
“Then Mr. Foxskin will serve us a useful purpose. I have nothing to
fasten them on with, but can tie them with strips of his skin to-
morrow. And yours?”
She flushed. Hers were in the same plight.
“But I can stand hardships better,” and she smiled cheerfully.
Renée slept all the afternoon and woke much refreshed. It had
stopped raining, and now they were full of plans for to-morrow. The
moon came out—the baby star had travelled nearly across it.

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  • 5. 1 of 17 Copyright © 2015 Pearson Education, Inc. Chapter 7 Supporting Procurement with SAP Chapter Objectives/Study Questions Q1. What are the fundamentals of a Procurement process? Q2. How did the Procurement process at CBI work before SAP? Q3. What were the problems with the Procurement process before SAP? Q4. How does CBI implement SAP? Q5. How does the Procurement process work at CBI after SAP? Q6. How can SAP improve supply chain processes at CBI? Q7. How does the use of SAP change CBI? Q8. What new IS will affect the Procurement process in 2024?
  • 6. 2 of 17 Copyright © 2015 Pearson Education, Inc. List of Key Terms • 3D printing – also known as additive manufacturing, objects are manufactured through the deposition of successive layers of material. • Augmented reality – computer data or graphics overlaid onto the physical environment. • Bottleneck – event that occurs when a limited resource greatly reduces the output of an integrated series of activities or processes. • Bullwhip effect – occurs when companies order more supplies than are needed due to a sudden change in demand. • Buy-in – selling a product or system for less than its true price. • Finished goods inventory – completed products awaiting delivery to customers. • Internal control – control that systematically limits the actions and behaviors of employees, processes, and systems within the organization to safeguard assets and to achieve objectives. • Invoice – an itemized bill sent by the supplier. • Lead time – the time required for a supplier to deliver an order. • Procurement – the process of obtaining goods and services such as raw materials, machine spare parts, and cafeteria series. It is an operational process executed hundreds or thousands of times a day in a large organization. The three main procurement activities are Order, Receive, and Pay. • Purchase order – a written document requesting delivery of a specified quantity of product or service in return for payment. • Purchase requisition (PR) – an internal company document that issues a request for a purchase. • Radio-frequency identification (RFID) – chips that broadcast data to receivers to display and record data that can be used to identify and track items in the supply chain. • Raw materials inventory – stores components like bicycle tires and other goods procured from suppliers. • Returns Management process – manages returns of a business’ faulty products. • Roll up – the accounting process to compile and summarize the accounting transactions into balance sheets and income statements. • Supplier evaluation process – process to determine the criteria for supplier selection that adds or removes suppliers from the list of approved suppliers. • Supplier Relationship Management (SRM) process – process that automates, simplifies, and accelerates a variety of supply chain processes. It helps companies reduce procurement costs, build collaborative supplier relationships, better manage supplier options, and improve time to market. • Supply chain management (SCM) – the design, planning, execution, and integration of all supply chain processes. It uses a collection of tools, techniques, and management activities to help businesses develop integrated supply chains that support organizational strategy. • Three-way match – the data on the invoice must match the purchase order and the goods receipt.
  • 7. 3 of 17 Copyright © 2015 Pearson Education, Inc. MIS InClass 7 1. Describe the order pattern from the customers to the retailer every week. The order pattern from the customers to the retailer was random from week to week. One week demand would be six bikes, and 12 the next. The following week demand would be for only two bikes. Sometimes the demand would trend upward, steadily increasing over a period of weeks. At other times, demand would slowly fall over a period of time. 2. Why did the ordering pattern between the suppliers in the supply chain evolve the way it did? Initially, the ordering pattern between the stations was very erratic. A bullwhip effect was created. As the game moved forward, product was able to work its way through the supply chain, so orders were able to be met. This created a pattern of over- ordering, which led to generally excessive inventory. As the randomness of the orders was realized, the orders through the supply chain moved up and down as well. 3. What are the objectives and measures for each team’s procurement process? The objectives for each station are to have less inventory and less backorders. To measure this, stations use the total cost. The total cost is 0.5 (inventory) +1 (backorders). 4. Where is the IS? What would more data allow? What data are most needed? There is not an IS present in the game. More data would allow materials planning within the supply chain. Customer demand is most needed. It takes a long time to get the customer data through the different stations. If the factory had a more direct view of customer demand, the backorder and inventory problems would not be as exaggerated downstream. 5. If you spent money on an IS, would it improve an activity, data flow, control, automation, or procedure? It would improve the linkage between the retailer and each of the stations in the supply chain. Without an IS, each station can only know what the demand is one station away, and there is an inherent lag. This lag can be reduced when every station understands what the customer demand actually is.
  • 8. 4 of 17 Copyright © 2015 Pearson Education, Inc. 6. Create a BPMN diagram of your team’s weekly procurement process. Procurement Process for Wholesaler Purchasing Manager Warehouse Manager Fulfillment Manager Phase Receive Incoming Orders and Advance the order delay Fill the Order Place Order Receive Inventory and advance the shipping delay Record Back Log Start Enough inventory to fulfill Yes No Check Inventory Inventory Update Inventory Enough Inventory No End Yes Update Inventory
  • 9. 5 of 17 Copyright © 2015 Pearson Education, Inc. Using Your Knowledge 7-1. Two supply chain processes introduced in this chapter are Returns Management and Supplier Evaluation. a. Create a BPMN diagram of each of these processes. Returns Managment Retailer Factory Supplier Phase Start End Product Received by Retailer Product Returned to Factory Correct Supplier Charged for Defect Replacement Product issued to Customer Product Received by Factory Product Examined for Defect Supplier Charged
  • 10. 6 of 17 Copyright © 2015 Pearson Education, Inc. Supplier Evaluation Approved Supplier List Purchasing Manager Phase Approved Supplier DB Start End Suppliers are nominated Information Gathered Supplier Approved Update List Yes b. Specify efficiency and effectiveness objectives for each process and identify measures appropriate for CBI. Potential efficiency objective examples for: Returns Management: Fewer product returns. Supplier Evaluation: Time to approve suppliers.
  • 11. 7 of 17 Copyright © 2015 Pearson Education, Inc. Potential effectiveness objective examples for: Returns Management: Quality Controls. Supplier Evaluation: Sufficient number of approved suppliers. Potential efficiency measures for: Returns Management: Percentage of quality control tests passed and inspecting parts prior to assembly. Supplier Evaluation: Inventory turnover. Potential effectiveness measures for: Returns Management: Decrease in Product Returns account. Supplier Evaluation: Decrease in the number of suppliers removed from the list of approved suppliers. c. What new information system technologies could be used by CBI to improve these processes, as specified by your measures in part b? Can AR, RFID, or 3D printing be used to improve these processes? Yes, RFID could be used to track batches of parts that fail a quality control inspection, allowing CBI to find the parts before they are used to assemble other products. Augmented Reality could be used when inspecting a returned product. The parts in the product could be linked directly to the supplier, allowing CBI to quickly charge the supplier for the defect to reduce its own Returns allowance and increase its accounts receivable. 7-2. Which of the four nonroutine cognitive skills identified in Chapter 1 (i.e., abstract reasoning, systems thinking, collaboration, and experimentation) did you use to answer the previous question? Based on the example answer for question 1, the nonroutine cognitive skill of systems thinking was used to determine what available technologies could be used by CBI to help improve its processes and how the technologies could be leveraged to help each other. Abstract reasoning was also utilized to determine in which step of the process the technology could be used. 7-3. Which of the four skills in Exercise 7-2 would be most important for Wally’s replacement? Wally’s replacement will need to possess systems thinking in order to connect all of the inputs and outputs produced by CBI into one big system. The three remaining non-routine skills will also be important for Wally’s replacement. Technology moves quickly and to remain an effective manager, Wally’s replacement will need to move quickly as well. Over the course of ten or twenty years, the processes will also change, creating more opportunities for CBI to improve and become an even better business.
  • 12. 8 of 17 Copyright © 2015 Pearson Education, Inc. 7-4. The Procurement process in this chapter is an inbound logistics operational process. Name two other operational processes at CBI. Describe two inbound logistics managerial processes and two strategic processes. Examples of two other operational processes are Accounts Payable and Conducting Sales. Examples of inbound logistics managerial processes include materials requirement planning and production assembly employee scheduling. Examples of strategic processes include budget planning and determining future warehouse space requirements. 7-5. If a warehouse worker opens a box and the contents are broken, those items will be returned to the supplier. Add this activity to the BPMN diagram of the Procurement process (Figure 7-14). Updated BPMN for Figure 7-12 Purchasing Manager Warehouse Manager SAP Application Accountant Phase Start Update DB Create Purchase Requisition Create Purchase Order Receive Goods Receive Invoice Yes Consistent 3 Way Match Pay Supplier Yes End Retrieve Three-Way Match Data Update DB SAP DB No Product in Acceptable Condition Return Product to Supplier No 7-6. For the Procurement process after SAP implementation, what are the triggers for each activity to start? For example, what action (trigger) initiates the Create PO activity? To start, the raw material inventory for a given product must drop below a predetermined level. This will cause a purchase requisition to be created. Once a PR is created, the purchasing manager must approve it in order to create a purchase order. Once a PO is created and the materials are delivered, a goods receipt is
  • 13. 9 of 17 Copyright © 2015 Pearson Education, Inc. created. Once the goods are added to the inventory, the goods receipt creates an entry in accounts payable. Once CBI receives the invoice for the PO, the receive invoice process is triggered. This allows the Pay supplier activity to begin. Before the post outgoing payment activity can be completed, the data from the PO, goods receipt, and invoice must all be correct (the three-way match). 7-7. What kinds of errors can Wally, Maria, and Ann make that are not captured by SAP? One example is that Wally might count 20 bottles and 30 cages but mistakenly enter 20 cages and 30 bottles. Describe a particularly harmful mistake that each can make and how the process could be changed to prevent that error. Wally could accidentally miss clicking OK for one of the products in the Goods Receipt Screen. Maria could select the wrong supplier for a particular material. Ann could select the wrong supplier to which to issue a payment. A particularly harmful mistake that Wally could make is to forget to create a good receipt altogether. To improve this process, augmented reality and RFID tags could be used to identify materials that have been shipped by the supplier but have yet to be entered into inventory at CBI. Maria could mistype a part number to be ordered. To prevent this, a check could be run to confirm that the part number ordered is below the minimum stock on hand. Ann could pay the wrong vendor. To prevent this, checks could be used to ensure that the vendor being paid has an unpaid invoice with CBI and that the amount of payment is less than or equal to the amount of the accounts payable for that particular vendor. 7-8. How does a pizza shop’s Procurement process differ from CBI’s? What do you believe is the corporate strategy of your favorite pizza franchise? What are the objectives and measures of its Procurement process to support this strategy? A pizza shop’s procurement process would need to be more efficient than CBI’s. Pizza shops carry perishable items on their inventory, which means inventory must be turned over quickly. Pizza shops also generally have narrow margins. This means that there is not as much room to carry excess inventory like CBI might be able to. Papa John’s, with over 3,500 locations, aims to provide better pizzas by using better ingredients. This can be particularly difficult due to the need for fresh vegetables. Because of this, the chain has local suppliers for each location. To support the strategy, Papa John’s should have relatively small amounts of raw materials on hand to make sure that the ingredients are fresh. This can be measured by the inventory turnover for each ingredient. Another measure is the response time by suppliers to provide the fresh ingredients. This can be measured by the order fulfillment time. 7-9. 3D printing has many benefits for businesses. Suggest three products that CBI might print instead of procure with traditional means and three that your university might print. Suggested answers for CBI: • Any plastic parts for its bicycles, ranging from wheel reflector shells to handle- bar plugs and from tire filler caps to water bottles and helmet shells.
  • 14. 10 of 17 Copyright © 2015 Pearson Education, Inc. • Promotional materials such as key chains, custom signage for store display, etc. • With the right technology and printer cartridges, metal parts may be part of the process in the future. There are currently experiments with titanium printing that would allow the printing of high-end gears, derailleurs, etc. Suggested answers for a university: • Athletic equipment (think football, hockey, etc.). • Keys, most universities spend significant funds on key manufacture and control. • Soft and hard goods with the university seal/logo for sale in the bookstore and at events. Students will certainly have a plethora of suggestions. Which procurement objectives does 3D printing support? Procurement is primarily associated with inbound logistics. It is the process by which goods are ordered, received, stored, disseminated within the organization, and paid for. 3D printing affects ordering (to some extent), receipt, storage, and dissemination (depending upon where printing occurs relative to the ultimate user’s location). 7-10. Augmented reality will help employees find items in a warehouse, but this IS may also support many other processes. Name two and describe how AR will improve them. Use Google Glass as one example of using AR, and use another example of AR for your other process. AR could assist with navigation though a large facility to locate an individual or functional location. AR could also be used to help a person during a presentation by presenting context sensitive information viewable only by the presenter regardless of the presenter’s proximity to a computer (think Google Glass). In a more traditional sense, AR could present 3D images of complex designs to assist in product repair, virtual design interaction, etc. If AR is tied to GPS, which is certainly a reality, your smartphone can present an AR view of your current location to give you information about your surroundings, or possibly suggest possibilities for a sales call close to you, for example.
  • 15. 11 of 17 Copyright © 2015 Pearson Education, Inc. Collaboration Exercise 7 1. Figure 7-8 lists problems with the Procurement process at CBI. Which of these would apply to the university? Which would not? What are some procurement problems that might be unique to an athletics department? In the Accounting role, three-way match discrepancies and the lack of real time accounting data would apply at university. Purchasing agents could be spread across many departments and colleges. Internal controls could also be weak in the Purchasing role. The problems with finished goods inventory and raw materials inventory would not apply to the university. The athletics department, on the other hand, may face issues with procurement due to the need for a very specialized piece of athletic equipment that is only offered by a limited number of suppliers. An athletics department might also face issues with increased procurement costs because of low order volumes. It might be difficult to obtain economies of scale when there are only 25 hockey players who need hockey skates ordered for the season. 2. Figure 7-12 lists objectives and measures that the managers at CBI determined for the Procurement process. What objectives and measures would you suggest for the university? What objectives and measures would you expect the athletics director to suggest (do not use the objectives and measures from Chapter 6)? For the university, an objective should be to reduce inventory. Another objective could be to reduce costs. Measures for these objectives would be decreasing inventory costs from 25% of sales to 15% and to reduce product costs by 5%. The athletics department should use objectives like reduce cost and increase the volume of cross-selling. Measures could include reducing product costs by 10% and increasing cross-selling revenues by 25%. 3. Figure 7-28 lists the impacts of SAP on an organization. Which of these impacts would affect the athletics department? Of the four items listed, new skills needed and process focus would affect the athletics department. The department will need to train employees to be proficient with the supply chain management system, and to utilize employees’ abstract reasoning and analytical skills. The athletics department will also need to focus on processes. The inputs and outputs into the system will provide more data for the department’s customers and suppliers. 4. Chapter 1 explained four nonroutine cognitive skills: abstract reasoning, systems thinking, collaboration, and experimentation. Explain how implementing the new Procurement process at CBI will require each of these skills from the members of the SAP implementation team. Abstract reasoning is needed to create and manipulate the models for CBI’s processes. Ultimately, the process used by the employees and the process that the SAP software is designed to aid must be the same. It may require the human processes and computer processes to be tweaked in order to work together. Systems thinking will be needed in order to fully realize the benefits provided by SAP. The ERP system creates many inputs and outputs which can be used by the company to
  • 16. 12 of 17 Copyright © 2015 Pearson Education, Inc. increase the efficiency of it processes and to increase its operating margins. It is up to the employees to realize how the data can be used. Collaboration is essential for a successful implementation. Employees from different areas of the company will need to work together toward a common goal for the investment in the system to be worthwhile. Experimentation is needed to pursue potential solutions to problems in the processes and to foster learning opportunities. Not every experiment will be successful; the opportunity comes in learning something from a failed experiment other than the knowledge that what was tried did not work.
  • 17. 13 of 17 Copyright © 2015 Pearson Education, Inc. Active Case 7: SAP PROCUREMENT TUTORIAL 7-11. Describe your first impressions of SAP. SAP can seem very large and daunting at first glance. Users may have feelings of confusion and even intimidation. Many textboxes create many opportunities for user error. However, while SAP may seem a little overwhelming, the system has many controls in place. Some of these controls include data validation (selecting vendors or products from a pre-populated list), and auto-completed fields, which prevent user inputs from being incorrectly entered.| 7-12. What types of skills are necessary to use this system? In order to use the SAP system, the user needs to possess analytical skills. The system produces many data points. SAP relies on the efficiency of underlying processes in order for businesses to gain the full benefit. The processes are designed and executed by those that use the system. 7-13. Create a screen capture of an SAP screen. Underneath the image, provide an answer to each of the following questions: The Post Outgoing Payments screen is used as an example. a. In which of the activities does this screen occur? The screen occurs in the Post Payment activity. b. What is the name of this screen? This screen is called the Post Outgoing Payments Header screen.
  • 18. 14 of 17 Copyright © 2015 Pearson Education, Inc. c. What is the name of the screen that precedes it? What screen comes after it? The screen that precedes the Post Payment Header screen is the Outgoing Payment screen. The screen that follows the Post Payment Header screen is the Post Outgoing Payments process open items screen. d. What actor accomplishes this activity? The actor that accomplishes this activity is Ann from accounting. e. Describe an error that this actor may do on this screen that SAP will prevent. Without SAP, Ann could enter the wrong amount for payment. While SAP does not outright prevent this action, it does provide a check figure in the “Not assigned” box. If the value for the not assigned box is not zero, Ann will know that there is an error. 7-14. Make an informal diagram of the four main actors: Supplier (Composite Bikes), Purchasing (Maria), Warehouse (Wally), and Accounting (Ann). Draw arrows that show the data that flows among the actors during this process. Number the arrows and include on each arrow what data are included in the message. Case 7 Question 4 Supplier Purchasing Warehouse Accounting Phase Start 1. Purchase Requisition Request Receive Purchase Request Create Purchase Order Fill Purchase Order Create Goods Receipt Issue Payment 2. Required Material 3. PO information 4. Product 5. Invoicing Information Send Invoice 6. Invoice Receive Payment Create Account Payable 7. Receipt Confirmation 8. AP Information 9. Payment Data End
  • 19. 15 of 17 Copyright © 2015 Pearson Education, Inc. 7-15. Using the same four main actors as in question 7-14, this time show with the arrows how the material (the water bottles and cages) moves. Case 7 Question 5 Supplier Purchasing Warehouse Accounting Phase Receive PO / Ship Order Receive Order / Create Goods Receipt Start End 1. Order Contents
  • 20. 16 of 17 Copyright © 2015 Pearson Education, Inc. 7-16. One concern of a business is fraud. One fraud technique is to create suppliers who are not suppliers but are co-conspirators. The conspirator inside the business accepts invoices for nonexistent deliveries. For this fraud scheme to work, who at CBI has to take part? How can SAP processes decrease the chance of this type of fraud? For this scheme to be used, Wally, Maria, and Ann would all need to take part. Maria would play a central role as the purchasing manager because she would create both the fictitious vendor and the fraudulent purchase orders. Wally would also play a role in the warehouse by creating the goods receipt document. By creating the document, Wally would open up an account payable as well. In accounting, Ann would be CBI’s last line of defense. Ann would post the payment to the fictitious vendor, completing the fraud. SAP processes can decrease this type of fraud by splitting the various processes up between functional departments and actors within those departments. Access can be restricted so that no single individual could complete each step necessary for the fraud. By requiring more actors to take part, the likelihood of a coworker noticing something is amiss increases. Another measure that can be taken is to utilize an approved supplier list. This would allow purchase orders to only be placed to vendors who meet certain requirements. One possible requirement is to undergo a site visit by members of CBI’s management. 7-17. Select any of the main activities or subactivities in the Procurement process. The activity used in this example is Create Purchase Order. a. What event triggers this activity? The activity is triggered by the purchasing manager approving a purchase requisition. The purchase requisition may have been automatically generated by the stock levels of a particular product dropping below a predetermined point. The purchase requisition may have also been created for a product that CBI does not normally stock, but needs for a special order or even a new product line. b. What activity follows this activity? Following the Create Purchase Order activity is the Create Goods Receipt activity. c. For one data entry item for this activity, describe what would happen in the rest of the process if that entry was erroneous. One potential error would be ordering the wrong quantity of an item. This error can cause problems if not enough are ordered, creating a stock-out, or if too many are ordered, creating excess inventory. When the warehouse manager goes to create the goods receipt, the items will be added to the inventory. Once Ann receives the invoice for the order, a payment will be posted and CBI will not have the product quantity it needs.
  • 21. 17 of 17 Copyright © 2015 Pearson Education, Inc. d. For one data entry item for this activity, describe what limits (controls) you would put in place on the data to prevent the type of error described in item c. To prevent an error like the one described above, CBI could implement a reasonableness check for the create purchase order activity. For example, a maximum order quantity of 25 could be set for a common component like a popular road bike frame. On the other hand, the maximum order quantity might only be five for a less popular specialty product like a cyclocross bike frame. In the case of the road bike frame, this control would prevent 52 frames from being ordered. In the case of the cyclocross bike, the smaller maximum order quantity could prevent CBI from having a large quantity on-hand going into the off-peak season.
  • 22. Exploring the Variety of Random Documents with Different Content
  • 23. Renée heard a stir in the leaves and started with a little cry. The hand was raised for silence. “Pardon me. I will do you no harm,” he said, with an appeal in his voice. “It was the language that sounded so sweet to me. I am French. I come from Detroit. But we fell in with a band of Indians and only three of us escaped unhurt. We were made prisoners.” “And we are prisoners, too,” returned Wawataysee, with a sigh. “We come from St. Louis.” “St. Louis! How strange! I had meant to go there. I have an uncle, Pierre Valbonais.” “Oh, I know!” cried Renée with delight, as if she had found a friend. “He comes in my uncle’s shop; and Uncle Gaspard likes him. They sit and smoke together.” “And I am André Valbonais. We are companions in adversity, both prisoners. Whither are you going?” Wawataysee shook her head. “We do not know, m’sieu.” He laughed softly. “How natural that sounds! I am glad to hear a familiar voice. Neither do I know my destination. It is one thing to- day, another to-morrow. I do not think they know themselves. Black Feather is chief of the gang. Now and then they quarrel. He killed two Indians not more than a week ago who wanted to have their own way, but he has not been cruel to us. Still, I dream of escape continually.” “Ah, if we could compass it together!” and Wawataysee’s beautiful eyes went to his very heart. The woman came out with her beadwork in her hand.
  • 24. “You are not of our people,” she said. “You have no right here. Go your way.” “Perhaps not. I am a sort of compulsory guest, but I will say adieu,” and bowing, he disappeared in the shrubbery; but his last glance said he would find them again. “Who was it?” The woman looked from one to the other. “He is French, and a prisoner. The chief is Black Feather. But the young man comes from Detroit.” She gave a nod, as if she knew this much already. Elk Horn and Black Feather had cemented a friendship over their whiskey. They would start the next morning. The word was given to be early astir, and the woman roused them. “Every step takes us farther away,” said Wawataysee regretfully. Yet they would be in the company of Valbonais, who had resolved upon escape. She walked slowly down to the river’s edge, holding Renée by the hand. Black Feather caught sight of her. Her tall, lithe figure, her airy step, the poise of the head, had a touch of familiarity. Ah, yes! and the name. The pretty Firefly had been taken away from the strait by a white trader, and her brother had been unsuccessful in his attempt to capture her. Ah, if this was she, then he was truly in luck! He did not attempt to come nearer, but saw her and the child step into the boat. Elk Horn took command of this. Black Feather gathered his small force together, and his boatload of treasures of different kinds with which he could purchase supplies, and the other looked on with envy. All day Black Feather watched warily, more and more certain that this girl would prove a treasure to him if he managed rightly. He
  • 25. would buy her of Elk Horn. “What do you know about her?” he inquired. “She comes from St. Louis. Who was her father? for she has Indian blood, and I am sure I know her tribe.” Elk Horn looked amazed. “I believe she married a trader and came with him. I will ask her.” “No. Cannot some of the men tell you?” “Oh, I think so. Have you been smitten with her charms?” The Indian nodded, but his face showed no emotion. They made a rude camp for the night and proceeded to cook some supper. “I have found out,” announced Elk Horn. “A Frenchman, Marchand, married her. He was killed, I believe, in the assault on the town.” “Yes, I like her. I will buy her of you. Let us make a bargain.” “And the little one?” inquiringly. “Oh, I do not want her. Yet she has some beauty, according to pale- face ideas. But no, I will take only the Indian girl.” They ate their supper of broiled fish, and then smoked in the gathering darkness. Elk Horn deliberated. He had not exactly thought of selling her, though it was often done with female captives. He had two wives now, and did not want to be burdened with a third who was a helpless young girl. Wives were for profit, in his estimation. Black Feather was as wary. He was not sure he wanted to marry her. She might prove turbulent and headstrong. Half breeds were not as
  • 26. tractable as Indian women. And they were not as strong. They might die on your hands, and what, then, would one have for the bargain? “You will take the child. I will not part them. You can spare a trifle more. She will soon grow up.” Black Feather shrugged his shoulders and was silent. “Then there is no bargain,” declared Elk Horn. “I will offer my wares to some other chief. I think of one farther up in the Illinois country. But our ways may be together a few days longer. It need not make ill friends.” Black Feather brought out some whiskey. He knew how to tempt his brother. To have a supply of this for days would be more satisfying than any future gain. For the present was the great thing to the Indian’s improvident nature. And so Black Feather made his bargain, including the child that he really did not care for. Yet perhaps it would be better not to separate them at present. Elk Horn had not slept off all his potion. His compeer was awake early, and had laid aside the promised treasures for his inspection. Then he called his men and stealthily manned his own boats. He judged rightly that Elk Horn would not leave the place until the last drop of firewater had been drained, and then it would take him a few days to get over his debauch. “Come,” he exclaimed roughly, at length. “Here is your portion— beads, wampum, skins and whiskey.” Elk Horn nodded and rubbed his bleared eyes. He looked at the goods and they seemed magnified to his sight, so adroitly were they spread about. “Ugh! It is early,” with a yawn.
  • 27. “I must be on my way. You can overtake me at night. We will share the same fire, and I will have everything prepared for my brother. But I wish you to rouse the two captives and have them ready also. You will lead them to the boat, so there need be no disturbance.” Elk Horn considered. Wawataysee might object to her new master. He felt his part had been rather underhand, but was she not his property? They were a little surprised at the summons, and to be hurried off without breakfast. The canoes were already out in the river. The larger boat had a few men in it. Elk Horn put in Renée first. “Where are we going?” the Indian girl asked, turning toward him. “Up the river,” roughly, in a thick, guttural voice. “Come, get in.” She stepped aboard, not especially remarking the men. Then suddenly her eye fell upon Valbonais, who greeted her with a joyous expression. Had he been handed over to Elk Horn? She experienced a certain contentment, and suspicion was allayed. But as they emerged from the shadow of the overhanging trees she saw that all the faces were strange. She had not noted the newcomers in the camp, having been kept in seclusion, and it also being her choice. Now a chill of terror ran over her. Noting the aspect of two of the rowers more closely, she saw to her dismay that they were Hurons. One man had his head turned from her and bowed down. “Why do we go so early?” asked Renée. “And we have had no breakfast.” “I do not know,” tremblingly. “And why did Elk Horn stay on shore?”
  • 28. “Did he?” with a curious lift of the brows. “Oh, yes; I saw him. And these men—oh, where are Pierre and Jules? But there is the young man who came and talked to us. Oh, Wawataysee, shall we never stay anywhere again? How can we get back to St. Louis?” “Hush, dear; hush!” “But I am getting hungry. And I am so tired of sailing.” She leaned her head down on Wawataysee’s lap. Every moment the Indian girl grew more terrified. True, Elk Horn and his men might come on. But these Hurons! The boat glided along. The sun rose higher and made of the river a band of gold and gems, where each little wavelet dazzled in strange colors. They passed great plains where grass grew rank and waved in the wind like another sea of green. Then a belt of pines or walnut, the first standing stiff and strong, the others mound-like. The bowed figure had straightened itself and spoken to the men, but not turned his face. Now he gave an order and the boat swerved in toward the shore, grating a little on the pebbly beach. The other one in advance turned also. Some food was distributed. He spoke in the Huron language, and said they must make Bear Creek by night. It was dreadful to go out in the broiling sun again, but presently a cooling breeze blew up. They passed a chain of boats well laden, going down, the French sailors singing a merry lilt, and they gave each other greeting. The shadows began to grow longer and a reviving fragrance was wafted over from the shore edge. There were fields abloom with gay flowers, then shrubby clumps, and when the sun went down they had neared a little cove where one could see two rather dilapidated wigwams. Here they were to stop for the night.
  • 29. The men began to make a fire, while provisions were brought out of the boat. The two girls had been left alone, but now the chief— Wawataysee knew he was that by his dress and a long black feather stuck through the topknot of hair—turned to her. Oh, then she was quite sure she had seen him before and her heart stood still. Yes, it was in that life she had fled from. He addressed her in the Huron tongue; she answered irrelevantly in French. A frown crossed his brow, but he handed them both out of the boat with a firm grasp on the arm of each, and led them to the smaller tent of the two. Some fir and hemlock branches had been thrown on the ground and covered with a blanket. “You and the child will be safe here. You will be well guarded,” with a cruel little smile. “Some supper will be sent you. Compose yourself.” She gave no sign of recognition. “You cannot deceive me, Firefly of the Hurons, even if some French blood does course in your veins and you are tricked out in this attire. Your brother’s anger was kindled against you when you made him break his word, when you ran off with a vile Frenchman. If you could have been found justice would have been swift and sure. And now you will go back. You will not be a wife this time, but a slave to your master and his other wives.” “I am a wife already,” she answered proudly in his language, since it was no use to feign. “I have been wedded a year by a priest, and the Great Manitou will call down vengeance upon those who dare interfere with his ordinances. And what right have you to bring me here?” “I bought you, Mistress Insolence. And I shall double my price when the Chief Pamussac hears that you will be at his service.”
  • 30. There was a little dagger lying in a treasure box at home. Her husband had given it to her. If she had it here she would stab him to the heart. “Well, what is your reply?” he asked in a tone of triumph. “Your white lord is dead. He cannot come at your call.” “My reply is that we are both hungry and want some supper,” she returned in an impatient tone. “And then some more blankets,” glancing disdainfully at the pile of boughs. “You will hardly double your money if you starve or maltreat me. I may die on your hands.” Black Feather was more than amazed at the effrontery of the girl. He stared at her, and his fingers worked as if he would like to clutch her by the throat. Yes, what she said was true enough. Wawataysee knew well that an Indian despised any sign of weakness or cowardice, and that to secure good treatment she must put on the boldness of the soldier who does not fear even death, and from whom his persecutors can extort no groan. “I will send you some supper. And guards shall be set to keep you from harm,” in a mocking tone. “Take my thanks for that,” she flung out sharply. “I am mortally afraid of the wild beasts of the forests. And I would like some sleep after this hot, fatiguing day and the early start of the morning.” “Oh, what did he say?” and Renée clung to her with desperation. “He was so fierce I thought he would kill us. And why are we here? Where is Elk Horn?” “My little darling, it seems that we have been sold and are to be taken up north, unless the Great Manitou or the pitying Virgin listens to our prayers and sends us rescue. It is a long way and something may happen.”
  • 31. Renée began to cry. “Sweet, take courage. I do not know why, but I have a curious faith that overrides my fears, that something will intervene. Elk Horn has dealt treacherously, after the fashion of his tribe. Oh, my darling! I know you will see Uncle Gaspard again, so dry your tears.” “I am so tired of the journeying and those fierce men. Do you remember the old Chief Neepawa and the women of the village? They seemed like ours at home.” “Ah, I wish we were there!” The supper came in, and, in spite of their fears, they were hungry. The wind rose and the air was delightfully cool. Wawataysee spread the bed and the child was soon peacefully asleep. The tent pole was a tree that had been trimmed for that purpose, and the young girl leaned against it, watching the flicker of the fire without and the pine torches that had been lighted. Courageous as she had appeared, every pulse shrank and throbbed. But there was death. She would be no man’s slave. Only Renée must not be left behind. She knew of poisonous plants for which there was no remedy. Oh, would she have the courage to take another’s life? She dozed at length, even in her uncomfortable position. Then something roused her, a rending crash and a glare that seemed to be the world on fire. She sprang up, and the next crash she knew was the storm that had broken over them with the wildest fury. Were there cries of beast and men mingled with it? The deluge seemed to sweep the ground, the trees writhed and groaned and crashed in the fury of the gale. In the intervals she could hear voices without. Presently the flashes of bewildering light ceased, though the mutterings of thunder could still be heard, and the trees were wind-swept by the fierceness of the mighty power. One and another came down, but her tent stood the storm and was sheltered by an angle of three trees.
  • 32. The gray light of morning began to dawn sullenly. She watched the faint streaks stealing through the loopholes. Renée still slept. She went to the flap of the wigwam and raised it. The rain was pouring in torrents. There at her feet lay a body, the leggings and deer-skin breeches ploughed by a curious zigzag streak, scorched and torn, and the blanket shrivelled to fragments. Some figures were moving about like wraiths in the dusky light. It was a weird picture. She was not at all afraid. She was used to forest storms. One of the figures came nearer. “Ma’m’selle!” it said in a whisper. The familiar word was the sweetest music. She stretched out her hand. “I never saw anything so terrible. And you—lived? Others have gone. Three are dead. One is drowned, and Black Feather—” Valbonais’s voice trembled. “Well!” with a long breath. Did she hope for his death? “He ordered the men to look after the boats. They had been drawn up, but the ground was sloping, the rain a torrent, the blackness something fearful save when the blinding blaze of light came. He was there ordering, cursing, threatening. Then a tree crashed down and pinned him to the earth. He is badly hurt about the legs, but has voice enough left in him for four.” Wawataysee shuddered. “Ma’m’selle!” in a breathless manner. “Yes?” with eager inquiry. “I am going to escape. There never can be a more favorable moment.” “Oh! oh! oh!” she cried in a piercing tone.
  • 33. “I shall find my way to St. Louis. Ma’m’selle, if you and the child dared and would trust me. For if I have heard aright, you are to be taken to some chief up in the straits. And if you shrank from going ——” “I shall never reach there alive. I know a swift, unfailing poison—” And her words came out sharply. He gave her a half-horrified, half-entreating look. “It will be a hard journey. But if we should start now there is not much chance of our being overtaken. Everything is in such confusion, and it may be weeks before Black Feather is able to move about. We would follow the river as well as we could, keeping out of sight if the other boats come up, as they are likely to do. For the rest we must trust to the good God. I shall take a gun. I have dreamed this over many times. And if you will go——” “You mean to start now—in the storm?” “It will clear up presently, by noon. Meanwhile, I could plan all the arrangements. Just now you are not a close prisoner. There is no telling what may happen to-morrow.” “That is true.” Wawataysee studied the eager young face. The eyes had an honest, pleading look. “I will trust you,” she said. “Tell me what to do when you are ready.” The party were too terror-stricken to think much of their captives. There were the three dead men lying out in the rain. They brought Black Feather up to the miserable wigwam and bound up his bruised limbs, finding that one leg only was broken. Black Feather had tabooed the company of women on these journeys, and had a half- breed that he had trained for a cook. Just now an old Indian nurse would have been very serviceable. Once he roused himself from his pain and suffering, cursing with true Indian passion.
  • 34. “Look if the girl and the child are safe,” he commanded in threatening tones. They had fared very well in the storm. Both they and the shelter had taken no harm. Valbonais had gathered a sack of provisions and taken it down below the camp some distance, leaving it there with the gun. He had been very helpful all the morning, and his brief absence had not been noted. At noon the rain ceased, though it was nearly an hour before the sun came out. Dinner was eaten, the boats were dragged up so as to be within sight, and two or three of the Indians were kept busy about their master. Two of the prisoners had been killed and one Indian. Black Feather ordered them buried. Valbonais came to the door of the tent. “Give me one of the blankets,” he said, “and send the child out to the back of the tent when you can do so unperceived. Then wrap yourself in the other and steal away. We will take the other side of the strip of woods. It is not wide.” Renée ran out presently and seized his hand. “Oh, are we going back to St. Louis?” she asked in a whisper, while her eyes were alight with joy. “I hope so, little one. Come this way. Now you will not be afraid to stay here. Do not utter a cry or sound. Wrap the blanket about you —so.” Then Valbonais waited and waited. He made one journey to Renée to comfort her. Then he saw Wawataysee struggling through an aperture she had made in the tent, and ran to her assistance.
  • 35. “There were so many of them about,” she said breathlessly. “I pinned the tent flap down with a stout stick, so they may think I am asleep. Oh, let us hurry. I am so afraid,” and she trembled in her excitement, though she ran lightly along. When they reached Renée he picked up the sack of food and slung it over his shoulder, took the gun and one blanket, while Wawataysee wrapped the other about herself, the gray making her more indistinct. Renée, wild with joy, danced and skipped, and could not repress soft gurgles of laughter as she kept on ahead of them. Valbonais found Wawataysee fleet of foot and graceful as a forest nymph. The blanket did not seem to impede her skimming motion. The sense of danger and the thought of freedom inspired her, and hope swelled anew in her breast. Surely the good God would have François in His keeping and let them meet again.
  • 36. CHAPTER X—IN THE WILDERNESS The way was tolerably clear for a long distance, though shielded from the view of the Indians by the intervening trees. When the strip of woods failed them for shelter it was growing dusk, and, with the rise of the wind, they could hardly have been distinguished from the waving shrubbery. Valbonais paused and glanced back now and then, but no pursuers were in sight. “Take it a little more moderately,” Valbonais said. “We must not lose sight of the river, or we may go astray. Though we have made a gain by cutting off this point that juts into the stream. Ah, if we only had any kind of a boat!” “They might see us on the river.” “Hardly at night, and not very clear at that. We must make for that dark line ahead of us, a bit of woods where we can camp for the night.” It was quite dark when they reached it, and with some difficulty he made a light. It was largely scrubby pines and the soil was sandy, dry in spite of the tremendous rain, though evidently there had not been as much here. Valbonais found a dead, dry branch of pine, which he lighted, and began to explore. A short distance in was a pile of stones heaped up four or five feet, evidently some burial spot. He glanced at its capabilities, then began tumbling out the smaller ones that seemed to be largely at one side. “What are you going to do?” asked Wawataysee. “Make a sort of cave. Oh, you will see,” laughingly.
  • 37. “But let me help,” she cried eagerly. “No, no! Or, if you wish, will you take my knife and cut some pine boughs, the bushiest ones?” He had stuck his dry branch in the sand and piled a few others around it. Renée stood by the fire, much interested. Valbonais tore out the stones until he had a hollow place like a great chair. This he partly filled with the ends of the boughs Wawataysee had gathered. “This will make a bed for you and the child. You will have to sleep sitting up; but you ought to be able to sleep anywhere.” “Oh, look! look!” cried Renée, clapping her hands. “A golden baby moon down there in the sky! Is it not beautiful?” The sky was of deepest azure, the stars mostly to the northwest. One was almost at the point of the crescent, as if lighting each other on the way. “To-morrow or the next night it will be in her arms,” said the young fellow. “A baby star in a cradle,” exclaimed Renée. “Oh, is it not wonderful? What is that?” and she suddenly shrank toward her companions. “Only the cry of some night bird. These clumps of woods are not thick enough to harbor wild animals, thank the saints! Now, ma’m’selle, you sit here and try it.” He had spread a blanket over the pine boughs. She sank gracefully into the seat and leaned back her head with a certain air of luxuriance. “Oh, it is splendid!” in a grateful tone.
  • 38. Renée ran to try. Valbonais stirred out the coals, took a piece of dried fish from his bag and some corn cakes and toasted both. They were hungry enough to eat without any demur—in truth, enjoyed it in the perfect freedom from fear. “Now,” he said, “you must settle yourself for the night. I do not think we shall be molested. The small band will be busy with their chief and repairing damages. Then I found some of them were very superstitious about a woman being in the party.” “But I was held only for the money I would bring Black Feather. Otherwise I would have been looked upon as a useless burden. They dropped off poor Mère Lunde on the way, and yet she could have done them good service. Come, Renée.” “I am not a bit sleepy,” returned Renée. “It seems almost like being at home with no fierce Indians about; only if Uncle Gaspard were here, and M’sieu Marchand,” she was about to add, but checked herself. “We must be up betimes to-morrow and on our way,” Valbonais said. “It will not do to loiter.” “What will you do meanwhile?” inquired Wawataysee. “Sit here and tend the fire,” he said. “I shall only keep enough to see about in case I have to defend myself from any midnight prowler.” He folded the blankets around the two, who certainly looked comfortable in their rocky bed. He pushed his way through the thicket and ran down a short distance, where he had command of the river. Nothing was going either way. How sweet and tranquil it all was, after the terrors of last night! He could have stayed there hours watching the stars come out brighter and brighter, and the soft wind weaving strange melodies, whispering of hope.
  • 39. Both girls were asleep when he returned. He sat down outside the enclosure and leaned his shoulders against it. His gun was by his side, his knife in his belt. He should have had a hatchet, too; that useful article no one scarcely travelled without, but in the excitement he had not thought of everything. Once he replenished the fire; then the fuel gave out and he fell asleep. Nothing molested them. The singing of some birds in the thicket roused him. He hurried to the river; all was tranquil, silent, with no enemy in sight. Then he glanced down the long and arid space, where even grass grew sparsely in the sandy soil that held no moisture. They must start early so as to escape the mid-day heat. Wawataysee had risen and smoothed her ruffled plumes. “It is so beautiful!” she said, with heartfelt pleasure. “And, oh, to be free from horrid fears! I slept so tranquilly. Did you have any rest?” “I forgot everything,” and he laughed with a glad sound. “I was not a very good watcher, perhaps, but I think any unusual noise would have startled me.” “You are so good! What would we have done without you?” raising her beautiful, grateful eyes. He flushed warmly. “We cannot have much variety for breakfast,” with a gleam of amusement. “We may fare better to-night.” He lighted the small fire again, collecting the charred embers. “Is it far to the river—and safe?” “Not much of a run,” he answered. “The shore is shallow. I had a reviving bath.” “Come, Renée,” and she held out her hand to the child.
  • 40. Meanwhile, Valbonais replaced the stones, wondering what hands had brought them there in the first instance, and whether white or Indian lay at rest beneath them. The girls were racing over the sand, bright, fresh and glowing, and they partook of their simple breakfast and started on their journey. The sun was not shining brightly, yet there was no indication of rain. It was as if Nature was indulging in a tranquil mood. Now and then a flock of birds went sailing over their heads, and a squirrel out of place ran nimbly across the sand. “You have no idea how far it is to St. Louis?” their companion inquired. “Oh, hundreds of miles!” cried Renée. “Hardly that,” said Wawataysee. “There have been so many delays. When I came from the straits it was with the fleet, and I hardly took note;” flushing as she recalled the delightful journey with her husband. “Yet it seems to me we cannot have gone so very far up.” “Is there any particular point that you can remember? There was the Indian settlement where we met, little thinking then that we should be mates on a return journey. Whether it would be safe to trust them——” “There was another halt, up a little stream. A settlement of Peoria Indians, who are kindly and who have adopted many habits from the whites, are more intelligent than most other tribes. That is down farther still. It was our first stopping place. They were very generous with provisions.” “That will be one of our troubles. Still there will be small game to shoot and fish to catch.” Although there was considerable travel down the Illinois and some quite well-appointed stations, they were far between. The fur and trading fleets, if the lines of flat boats and canoes could be called that, carried abundant provisions. Roving bands of Indians and
  • 41. parties of adventurous hunters crossing the interior were the only travellers, and they often stopped at the forts. They went farther out by the river. And suddenly there was a serious surprise. Around a wooded bend came a canoe filled with Indians. Then another and one of stores, and one figure was suspiciously studying the shore. They had hidden among the trees, but were peering out cautiously. “Oh!” Wawataysee whispered, “it is Elk Horn and his party! See, he is standing up, looking this way! O Mother of God, come to the assistance of thy children!” and, sinking on her knees, she clasped her hands in supplication. It was Elk Horn. He had sobered up and began to realize that he might have made a better bargain with his prisoners. He had secured some more arms and ammunition, and hoped now to overtake Black Feather. His glance around was not indicative of the slightest certainty. He could not have dreamed that the fugitives in the woods were the very ones he meant to quarrel and perhaps fight about when he met Black Feather. Wawataysee scarcely breathed until the last canoe was but a dusky line on the river. “We certainly are safe,” Valbonais said. “Of course, they could not suppose we had escaped.” “I was so afraid they were in search of a landing place. Oh, if they had stopped!” in terror. “Then we would have plunged farther in the woods, climbed trees even. I do not mean to be taken a prisoner again; and surely, it will go hard with me if you are, or hard with the abductor!” with a gleam of resolution.
  • 42. “I am glad they have gone up the river,” declared Wawataysee. “Now there is no fear of meeting them.” “If we could find some traders coming down——” “And trust them?” There was a troubled light in her eye. “Oh, now that I know there are two people in the world, perhaps three, hungering for revenge on me, I am sore afraid at times. I shall never see a Huron without reading a menace in his eye.” Valbonais glanced at her inquiringly. “You have heard part of the story. Let me join the tangled threads, and you will the better understand my misgivings.” “Let us go on now. Every hour is precious. And it will delight me to listen to anything that has concerned thee,” bowing low to her. So she told of her home and her affiliations with the French, being related on her mother’s side, and how she had always liked them the more, while her brother was proud of his Indian blood and his chieftain father. It was not until she had met and loved François Marchand and plighted her troth to him that she was informed of her brother’s intentions toward her, and she prayed to him for the liberty of choosing her own husband—admitted, indeed, that she had chosen him and could be the wife of no one else. Then he had sent a messenger to say that her escort was on the way with orders to bring him to her at once, and that preparations were being made for a grand marriage. The trading fleet was ready. She had only to step on board. At the first mission station they had stopped for the priest to marry them. “So, you see, I could never, never be the wife of any other man. And this chief has two wives. He told my brother that I should be first: but Indian women do not always accept their dismissal so easily.”
  • 43. There was a proud, steadfast light in her eyes, the bloom of courage and constancy on her soft cheek. How beautiful she was! “And M. Marchand——” in a low tone, half inquiry. “Whether he is dead or alive I do not know. But I am his in death as well as life,” with a firmness that bespoke the utmost devotion. No, she would never let another wrest from her the holy bond she had given him with her sweet maidenhood love. Night was coming on apace again. There was no cairn of stones to be transformed into a sleeping chamber. Renée was very tired and a little pettish. “Is there nothing for supper but these dried, hard cakes and the fish?” she asked discontentedly. “And not even that for breakfast,” Valbonais said lightly. “I must get up early and shoot some game. There is no corn matured yet, so if we came to growing fields the juicy ears would not be there. But I think I can find something,” hopefully. This night they had to have a forest bed, but he found a place soft with a kind of dried turf, and spread out one blanket for pallet and left one to cover them with. Then he kindled a fire at some distance, for he had heard the cry of an animal. Farther off, then nearer, a stealthy creeping along. He reached for his gun and glanced cautiously around. Presently he caught the glare of two sparks of flame coming nearer, crouching down, and he fired. “Oh, what is it?” Wawataysee sprang up in affright. “Some animal. I think he is dead, however.” He lighted a torch and went nearer, touched the creature with his foot. The shot had hit him squarely, shattering his head.
  • 44. “Only a poor fox. Nothing for our breakfast;” yet he gave a cheerful laugh. “Oh, I am glad it was nothing worse.” “Do not dream of trouble. The good God will watch over us.” She pressed his hand. She was glad to be near a lightsome, courageous human being. Presently she stole back to her bed. Nothing else came to startle them. When she woke again the sun was shining. Valbonais had kindled a fire, shot and dressed some birds and was broiling them before the coals. “Was it a dream,” she asked, “or did you really shoot in the night?” “Yes; and I have taken a part of the fox’s coat. It may be useful for moccasin soles before we are through.” “Poor thing!” she said pityingly. The breakfast was delightful, after the two days of dried fish. Then Renée found a patch of wild strawberries that the birds had not discovered. They were dead ripe and luscious. Now they went on with cheerful hearts, keeping the river in sight, but meeting nothing more alarming than a herd of roaming deer. It was useless to fire at them; birds would be more to the purpose. Toward night they struck a rude cabin, made by hunters, as it did not look like Indian workmanship. There had been a fire, but since that time it had rained. Inside was a table and a bed of dried hemlock branches. “I think we had better stay,” Valbonais announced. “It is a hunter’s cabin, evidently, and no one has been here for some time. There is a little stream of excellent water. We will trust luck, at all events.”
  • 45. They had some supper and were glad of shelter, for it came on to rain, but no such terrific storm as that which had worked such havoc with Black Feather and his party. The soft patter on the leaves was delightful music, though for awhile the rustle of the wind seemed almost like the advance of human beings. It was well they were under shelter, for it rained all the next day. No one came to molest them. Valbonais caught such an excellent supply of fish that he cooked some for the following day. If there was only any ripe fruit! “It was late in May when we left St. Louis,” Wawataysee said. “And now it is June. What day I do not know.” “Let us count back.” But their reckoning was not alike. They forgot, and then recalled incidents that had marked days, then lost count again. Renée was wretchedly tired. “Poor little thing!” exclaimed Wawataysee. “She has been very good and courageous, but it is hard for her. And look at her poor little moccasins—out to the ground.” “Then Mr. Foxskin will serve us a useful purpose. I have nothing to fasten them on with, but can tie them with strips of his skin to- morrow. And yours?” She flushed. Hers were in the same plight. “But I can stand hardships better,” and she smiled cheerfully. Renée slept all the afternoon and woke much refreshed. It had stopped raining, and now they were full of plans for to-morrow. The moon came out—the baby star had travelled nearly across it.