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Group Structure
and Performance
Presented by DR. RHEA FISER
2
Groups
Groups are two or more
people interacting with
each other to accomplish
certain goals.
Groups form because of
mutual attraction
Group size (usually
between 2 and 20)
influences
communication and
group dynamics
3


Group Structure
The underlying patters of roles, norms and networks
of relations among members that define and
organize group
An integrated organizational pattern that reflects the totality of the
separate parts that inhere in each
4


Performance
The accomplishment of given task measured against preset
known standards of accuracy, completeness, cost and speed.
5
Group structure is
composed of rules,
norms, roles and status
Examples:
– all groups develop/
maintain social norms
– Most groups
differentiate member
status
Group Structure
6


Factors Affecting Group
Performance
• Group cohesiveness can
lower performance
especially in a work setting.
This is because you tend to
care more about your
coworkers needs than those
of your customers loyalty
• Group cohesion work groups
will conform to a norm of
lower production even
though they are capable of
higher performance
77-5
Elements of Group Structure
Rules
– Specify formal
behavior
– Can sanction
disobedience
Norms
– Are usually
informal and
unstated (taken for
granted by group
members)
8
Elements of Group Structure
Roles
– Set of norms, defining
expected behavior
Status and Social Power
– Status is connected to
social power
– High status position
combined with an
approved role behavior
establishes power
– Group members often
occupy multiple roles
9
Leaders and Followers
– Two types of leaders: task
leaders and socio-
emotional leaders
Task leaders focus on goal
achievement
Socio-emotional leaders
focus on constructing/
maintaining group cohesion
Elements of Group Structure
10
What is group Polarization?
11
GROUP POLARIZATION
12
Why GROUP POLARIZATION
happens?
13

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Group structure and performance

  • 2. 2 Groups Groups are two or more people interacting with each other to accomplish certain goals. Groups form because of mutual attraction Group size (usually between 2 and 20) influences communication and group dynamics
  • 3. 3 
 Group Structure The underlying patters of roles, norms and networks of relations among members that define and organize group An integrated organizational pattern that reflects the totality of the separate parts that inhere in each
  • 4. 4 
 Performance The accomplishment of given task measured against preset known standards of accuracy, completeness, cost and speed.
  • 5. 5 Group structure is composed of rules, norms, roles and status Examples: – all groups develop/ maintain social norms – Most groups differentiate member status Group Structure
  • 6. 6 
 Factors Affecting Group Performance • Group cohesiveness can lower performance especially in a work setting. This is because you tend to care more about your coworkers needs than those of your customers loyalty • Group cohesion work groups will conform to a norm of lower production even though they are capable of higher performance
  • 7. 77-5 Elements of Group Structure Rules – Specify formal behavior – Can sanction disobedience Norms – Are usually informal and unstated (taken for granted by group members)
  • 8. 8 Elements of Group Structure Roles – Set of norms, defining expected behavior Status and Social Power – Status is connected to social power – High status position combined with an approved role behavior establishes power – Group members often occupy multiple roles
  • 9. 9 Leaders and Followers – Two types of leaders: task leaders and socio- emotional leaders Task leaders focus on goal achievement Socio-emotional leaders focus on constructing/ maintaining group cohesion Elements of Group Structure
  • 10. 10 What is group Polarization?
  • 13. 13