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AmbITion Roadshow

                           Hannah Rudman




Wednesday, 22 July 2009
What do we hope to achieve today?


            • excite!
            • share!
            • show!
            • inform!
            • network!



Wednesday, 22 July 2009
What do we hope to achieve today?


            • excite!
            • share!
            • show!
            • inform!
            • network!



Wednesday, 22 July 2009
#getambition




Wednesday, 22 July 2009
http://artofdigitallondon.ning.com




Wednesday, 22 July 2009
3% world on
                          broadband
                             now
                          10% in 18 mths
                            4bn mobile
                           users by end
                              2009

Wednesday, 22 July 2009
Digital natives/migrants




Wednesday, 22 July 2009
Growing up at different times =
                different understandings of where we’re at




Wednesday, 22 July 2009
Growing up at different times =
                different understandings of where we’re at




Wednesday, 22 July 2009
New audience behaviours:
                               The Art of With




Wednesday, 22 July 2009
New audience behaviours:
                               The Art of With
                                    • Personalise




Wednesday, 22 July 2009
New audience behaviours:
                               The Art of With
                                    • Personalise
                                    • Participate




Wednesday, 22 July 2009
New audience behaviours:
                               The Art of With
                                    • Personalise
                                    • Participate
                                    • Co-produce




Wednesday, 22 July 2009
New audience behaviours:
                               The Art of With
                                    •   Personalise
                                    •   Participate
                                    •   Co-produce
                                    •   Create meaning
                                        – Alan Brown’s latest research: WolfBrown




Wednesday, 22 July 2009
New audience behaviours:
                               The Art of With
                                    •   Personalise
                                    •   Participate
                                    •   Co-produce
                                    •   Create meaning
                                        – Alan Brown’s latest research: WolfBrown


                                    This affects:
                                        – Artistic practice
                                        – Organisations’ operations
                                        – Business models




Wednesday, 22 July 2009
Every business is digital




                                       Every business is now a digital
                                                  business
                                       – Information is everywhere,
                                             and readily accessible
                                       – our customers are online
                                       – we can’t control the message
Wednesday, 22 July 2009
Every business is digital
    “Company boards don’t recognise
          what IT is or what it does
    anymore. It used to be a thing that
     you used to increase productivity
    or automate processes, but that’s
        been done. Even CIO’s, who
    thoroughly understand enterprise
    IT, have been left behind by social
        IT - which they can’t control.
        Today’s technology is about Every business is now a digital
                communities.”                     business
       –      Steve Prentice, Gartner – Information is everywhere,
                  (IT Consultancy)           and readily accessible
                                        – our customers are online
                                        – we can’t control the message
Wednesday, 22 July 2009
Wednesday, 22 July 2009
Background to AmbITion
                   • Arts Magnet research
                          proved arts
                          organisations had a
                          low technology base,
                          lack of digital business
                          knowledge and skills, a
                          poor understanding of
                          digital opportunities

                   • Sector needed holistic
                          digital development:

                          • Artistic
                          • Organisational
                          • Business
Wednesday, 22 July 2009
We asked ACE for support
                                       • Thrive! was about
                                         organisations being
                                         sustainable and
                                         resilient into 21st C -
                                         AmbITion was born

                                       • AmbITion project...
                                       • End of AmbITion
                                         project, Digital Britain
                                         report and ACE’s new
                                         focus on Digital
                                         Opportunities, digital
                                         content initiatives like
                                         4iP: all provide a
                                         platform to talk about
                                         digital development

Wednesday, 22 July 2009
Wednesday, 22 July 2009
Wednesday, 22 July 2009
http://getambition.com




Wednesday, 22 July 2009
The AmbITion approach

                   • Risk assessment
                   • Audit
                   • Diagnostic
                   • Develop a formal Business Case
                   • Managed implementation
                   • Continuous reflection
Wednesday, 22 July 2009
Why does the AmbITion approach work?
                   • It’s not just about the technology!
                   • It’s not just about the enlightened individual
                   • Audit & Diagnostic is “cross-departmental”
                   • Business cases embeds thinking and learning
                   • Implementation is owned by the organisation
                   • It’s scaleable
                   • IT changes organisations


Wednesday, 22 July 2009
Show me the money?


                   • = £AmbITion consultancy +
                   • = £0, open source/free apps
                   • = redirected own funds
                   • = redirected, or chose to use G4tA funds
                   • = AmbITion funds, on strength of biz case

Wednesday, 22 July 2009
What digital developments?
                   • CRM, CMS driven websites, database
                          integration, intranets, wifi, remote working,
                          connectivity, ticketing, back-up
                   • Productivity tools
                   • Broadening digital channels and networks
                   • HD Digital content capturing / recording kit
                   • Upgrading networks
                   • Content

Wednesday, 22 July 2009
Wednesday, 22 July 2009
Ludus Dance’s 3 uses of film




Wednesday, 22 July 2009
Ludus Dance’s 3 uses of film

                          1. Explaining their Products




Wednesday, 22 July 2009
Ludus Dance’s 3 uses of film

                          1. Explaining their Products

                          2. Explaining the Process




Wednesday, 22 July 2009
Ludus Dance’s 3 uses of film

                            1. Explaining their Products

                             2. Explaining the Process

                          3. Engaging with their audiences




Wednesday, 22 July 2009
E.g. Explaining Ludus Dance’s
                           Products




Wednesday, 22 July 2009
Wednesday, 22 July 2009
Wednesday, 22 July 2009
Wednesday, 22 July 2009
Wednesday, 22 July 2009
Wednesday, 22 July 2009
Wednesday, 22 July 2009
Wednesday, 22 July 2009
Royal Liverpool Philharmonic’s key social media tools




Wednesday, 22 July 2009
new opportunity: organisational /
                              operational efficiencies




Wednesday, 22 July 2009
new opportunity: monetise/fundraise differently




Wednesday, 22 July 2009
“The proper artistic response to digital
                  technology is to embrace it as a new
                  window that is eternally human, and
                     to use it with passion, wisdom,
                          fearlessness and joy”.

                          Ralph Lombeglia, MIT



Wednesday, 22 July 2009
Thanks for listening!




Wednesday, 22 July 2009

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Hannah Rudman Amb I Tion Intro Sw

  • 1. AmbITion Roadshow Hannah Rudman Wednesday, 22 July 2009
  • 2. What do we hope to achieve today? • excite! • share! • show! • inform! • network! Wednesday, 22 July 2009
  • 3. What do we hope to achieve today? • excite! • share! • show! • inform! • network! Wednesday, 22 July 2009
  • 6. 3% world on broadband now 10% in 18 mths 4bn mobile users by end 2009 Wednesday, 22 July 2009
  • 8. Growing up at different times = different understandings of where we’re at Wednesday, 22 July 2009
  • 9. Growing up at different times = different understandings of where we’re at Wednesday, 22 July 2009
  • 10. New audience behaviours: The Art of With Wednesday, 22 July 2009
  • 11. New audience behaviours: The Art of With • Personalise Wednesday, 22 July 2009
  • 12. New audience behaviours: The Art of With • Personalise • Participate Wednesday, 22 July 2009
  • 13. New audience behaviours: The Art of With • Personalise • Participate • Co-produce Wednesday, 22 July 2009
  • 14. New audience behaviours: The Art of With • Personalise • Participate • Co-produce • Create meaning – Alan Brown’s latest research: WolfBrown Wednesday, 22 July 2009
  • 15. New audience behaviours: The Art of With • Personalise • Participate • Co-produce • Create meaning – Alan Brown’s latest research: WolfBrown This affects: – Artistic practice – Organisations’ operations – Business models Wednesday, 22 July 2009
  • 16. Every business is digital Every business is now a digital business – Information is everywhere, and readily accessible – our customers are online – we can’t control the message Wednesday, 22 July 2009
  • 17. Every business is digital “Company boards don’t recognise what IT is or what it does anymore. It used to be a thing that you used to increase productivity or automate processes, but that’s been done. Even CIO’s, who thoroughly understand enterprise IT, have been left behind by social IT - which they can’t control. Today’s technology is about Every business is now a digital communities.” business – Steve Prentice, Gartner – Information is everywhere, (IT Consultancy) and readily accessible – our customers are online – we can’t control the message Wednesday, 22 July 2009
  • 19. Background to AmbITion • Arts Magnet research proved arts organisations had a low technology base, lack of digital business knowledge and skills, a poor understanding of digital opportunities • Sector needed holistic digital development: • Artistic • Organisational • Business Wednesday, 22 July 2009
  • 20. We asked ACE for support • Thrive! was about organisations being sustainable and resilient into 21st C - AmbITion was born • AmbITion project... • End of AmbITion project, Digital Britain report and ACE’s new focus on Digital Opportunities, digital content initiatives like 4iP: all provide a platform to talk about digital development Wednesday, 22 July 2009
  • 24. The AmbITion approach • Risk assessment • Audit • Diagnostic • Develop a formal Business Case • Managed implementation • Continuous reflection Wednesday, 22 July 2009
  • 25. Why does the AmbITion approach work? • It’s not just about the technology! • It’s not just about the enlightened individual • Audit & Diagnostic is “cross-departmental” • Business cases embeds thinking and learning • Implementation is owned by the organisation • It’s scaleable • IT changes organisations Wednesday, 22 July 2009
  • 26. Show me the money? • = £AmbITion consultancy + • = £0, open source/free apps • = redirected own funds • = redirected, or chose to use G4tA funds • = AmbITion funds, on strength of biz case Wednesday, 22 July 2009
  • 27. What digital developments? • CRM, CMS driven websites, database integration, intranets, wifi, remote working, connectivity, ticketing, back-up • Productivity tools • Broadening digital channels and networks • HD Digital content capturing / recording kit • Upgrading networks • Content Wednesday, 22 July 2009
  • 29. Ludus Dance’s 3 uses of film Wednesday, 22 July 2009
  • 30. Ludus Dance’s 3 uses of film 1. Explaining their Products Wednesday, 22 July 2009
  • 31. Ludus Dance’s 3 uses of film 1. Explaining their Products 2. Explaining the Process Wednesday, 22 July 2009
  • 32. Ludus Dance’s 3 uses of film 1. Explaining their Products 2. Explaining the Process 3. Engaging with their audiences Wednesday, 22 July 2009
  • 33. E.g. Explaining Ludus Dance’s Products Wednesday, 22 July 2009
  • 41. Royal Liverpool Philharmonic’s key social media tools Wednesday, 22 July 2009
  • 42. new opportunity: organisational / operational efficiencies Wednesday, 22 July 2009
  • 43. new opportunity: monetise/fundraise differently Wednesday, 22 July 2009
  • 44. “The proper artistic response to digital technology is to embrace it as a new window that is eternally human, and to use it with passion, wisdom, fearlessness and joy”. Ralph Lombeglia, MIT Wednesday, 22 July 2009