This document discusses hierarchical control and industrial automation. It begins by defining automation as using control systems like computers to reduce human intervention in industrial processes. It then outlines the main expectations from automation systems. The document goes on to describe various applications of automation and the typical pyramid structure used in industries. It also provides details on the key building blocks of automation systems, including sensors, PLCs, DCS, SCADA, MES and ERP systems. It discusses the interactions between these different levels and components.