How and Why You Should Manage M365 Message Center in Planner
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The document discusses managing the Message Center within Microsoft 365, emphasizing the importance of keeping up with the frequent updates (1400+ changes/year). It covers setting up synchronization, expected message volume, meeting processes, and alternative management options. Key resources mentioned include a maturity model for Microsoft 365 and community events related to the topic.
How and Why You Should Manage M365 Message Center in Planner
- 1. Managing Message Center in Planner By Michael Blumenthal, MVP Configuration, No code Creating a business process Getting humans to do stuff
- 2. What is Message Center and why do we care? • M365 is Evergreen • 1400+ changes a year • What can happen if you ignore MC Posts
- 3. How to set up the sync • Expect 28+ messages/week
- 4. Using the plan • Weekly meeting process • Pros and Cons • ML opportunity
- 5. Alternatives to Planner • Weekly Email • 3rd party options • At least one ISV • Services Vendors
- 6. Related resources • Message Center show • 365 Message Center Show | Daniel Glenn and Darrell Webster • Maturity Model • Maturity Model for Microsoft 365 Practical Scenari os – Microsoft 365 Service Change Management | Microsoft Learn • SlideShare • Tracking what's new and next for Teams in Your te nant.pptx (slideshare.net)
- 7. Show Us
- 8. Do this one thing
- 9. Thank you Connect with me on LinkedIn: https://bit.ly/MBB-LI M365 Community Days Chicago is July 20 Call for Speakers ends May 26 https://M365Chicago.com
Editor's Notes
- #1: Managing Message Center in Planner is different from other presentations. This is about configuration process, business process creation, and how to get humans to do stuff.
- #2: Message center is how you find out about Changes coming to YOUR tenant. Don’t Read? Be surprised! New Teams upgrade. BCS deprecation A few years ago, classic workflow deprecation in SPO
- #3: <walk through UI areas> Size of org matters in how feasible this is.
- #4: Get all the service owners together: SP/OD, EXO, Teams, PPLat, Windows, Office. Feeds into IT Change mgmt., CAB Everyone knows what’s coming, but may waste people;s time Could train an AI to assign Access /permissions difference between MC and Planner
- #5: If you are a one person IT shop, just use the weekly email. If you have more money than time, get a 3rd party to help you
- #6: Related resources to assist in the process of using Planner for Message Center Triage are discussed in this section. These include 3rd party options and Message Center show
- #8: Watch Message Center. Planner’s a great way to do that, but whatever way you do it, please read message center!
- #9: Thank you.