How to assess your it needs and implement technology at your nonprofit
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This document outlines 8 steps for nonprofits to assess their IT needs and implement new technology: 1. Assess the entire organization including size, geography, goals, pain points and new technology needs. 2. Evaluate network assets such as firewalls, routers, switches and wireless access points to identify vulnerabilities. 3. Review servers to ensure reliability, warranty coverage, security updates and disaster recovery. 4. Assess workstations and laptops for operating systems, security, software and administrator access. 5. Evaluate line-of-business software for support, hosting, future needs and reliability. 6. Review policies on acceptable use, email/computer monitoring, and bring-your
How to assess your it needs and implement technology at your nonprofit
- 1. How to Assess your IT Needs and Implement Technology at your Nonprofit Presented by Enzo Logozzo and Eric Neufeld, 365 iT Solutions March 17th, 2016
- 2. Hi, we’re from TechSoup Canada Our mission is to help nonprofits use tech effectively
- 3. We make technology more affordable through the Technology Donations Program Register your charity, nonprofit or library to see which products you’re eligible for: www.TechSoupCanada.ca/Getting_Started
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- 6. Today’s speakers are Enzo Logozzo Director, Sales and Marketing, 365 iT SOLUTIONS • Provides managed IT services, IT outsourcing, tech support services and cloud services to non-profit organizations Eric Neufeld Senior Project Manager, 365 iT SOLUTIONS • 14 years experience in IT industry • Previously worked as a consultant with Deloitte
- 7. Who is 365 iT SOLUTIONS? Company founded in 2003 Based in Toronto, Ontario 100% Canadian Team Responsible for connecting companies worldwide We work with various nonprofits and charities We believe in our brand, image and reputation. Better yet, we believe in our clients. “We make IT Simple!”
- 8. What is a Network Assessment? A network assessment provides a snapshot of the entire IT network. It creates an effective IT strategy including recommendations and pain points. The network and security assessment will cover the following: Infrastructure, Performance, Availability, Management and Security
- 9. Step 1 = Assess Your Entire Company To get a “TRUE” picture of your entire business, you need a solid foundation to build on and you should collect the following information within a excel sheet with your management team. 1. Size? 2. Geography? 3. Business Goals? 4. New technology? 5. Pain points?
- 10. Step 2 = Assess Your Network Assets This will show any vulnerability in your network that might be exploited by a security threat. Risks include potential consequences and vulnerabilities including loss of data, downtime and security breach. The assessment should cover the following areas: Firewalls & Routers Network Switches Wireless Access Points
- 11. Step 3 = Assess Your Server Your server manages, stores and processes your data 24x7x365. Your servers need to be reliable as it is the heart of your business and network. It is important to know your server is healthy. The assessment should cover the following areas: Warranty? Operating systems? Network services? Security updates? Performance? Disaster recovery?
- 12. Step 4 = Assess Your Workstations Workstations and laptops keep your organizations running and employees productive however they also are the source of most downtime, lost productivity and security risk. The assessment should cover the following areas: Operating systems? Endpoint security? Central Antivirus management? Local administrator access? Business software?
- 13. Step 5 = Assess Your LOB Software LOB stands for “line-of-business” software. Every organization has one as it is needed to run you business however there are many areas the assessment should cover in respects to your LOB. The assessment should cover the following areas: Support contract? Hosted location? Future proof? Reliability and accessibility?
- 14. Step 6 = Assess Your Policies & Procedures Do you have an Acceptable Use Policy (AUP)? Is a set of rules for the network that outlines how network can be used and sets guide lines. This will reduce the potential for legal action that may be taken by a user, and often protect the organization. Do you have an Email and Computer Monitoring policy? Monitoring workplace computer activity can protect your business. This policy will outline that the company can monitor email and/or computer activity any time. Do you have an BYOD Policy? If an employee leaves/terminated, phone must given to IT to delete email/data or phone can be remotely wiped causing complete data loss. Organization is not responsible for data lost if policy is violated.
- 15. Step 7 = Choose the right IT Consultant Step 1 - Define objectives, timeline, and budget. Step 2 - Write a Request for Proposal (RFP) that lays out the terms of the engagement, objectives, timeline, and a budget. Step 3 – Contact IT consultants with proven industry experience and understanding of Canadian privacy laws. Step 4 – Evaluate RFP response including the following areas: Have they addressed your business goals? Are they delivering a well planned and documented proposal? Are they engaged? Do they guarantee their proposal?
- 16. Step 8 = Do your due diligence Do your due diligence Take your time Check references Ask questions Bring in the experts
- 17. 365 iT SOLUTIONS Special Offer Up to 10% discount on Lenovo server and storage Up to 5% discount on Lenovo ThinkPad workstations, laptops and tablets Complimentary Network Assessment Complimentary Review of IT proposals Up to 20% discount on MIP programs (Migration, Integration, Project Programs)
- 18. Questions?