How To Measure Informal Learning's Value
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The document discusses the evolution of workforce learning from formal to informal methods, emphasizing the increasing significance of personalized and engaging learning experiences. It highlights shifts in roles, content, and assessment practices, advocating for micro-credentials and data-informed learning approaches. The authors suggest that the transition to informal learning offers opportunities for deeper engagement, knowledge personalization, and improved job satisfaction among employees.
How To Measure Informal Learning's Value
- 1. Measurement of Informal Workforce Learning LEV KAYE | Founder and CEO, CredSpark + SARAH AZIZI | Director of Business Development & Partnerships, Degreed +
- 2. Formality Is Fading Everywhere. Formal Learning Is No Exception. +
- 3. As Our Lives Have Become Less Formal... … So Too Has Our Learning. (especially for grownups) +
- 4. 8000 BCE 2050 CE Pre-Diploma Era Learn On the Job (or starve) Job-Relevant Learning High ROI on Learning (i.e. survival) Immediate Feedback on Progress Learn On the Job (or lose it) Job-Relevant Learning High ROI on the Right Learning Immediate Feedback on Progress 10,000 Years of Workforce Learning Learning Before the Job Much Job-Irrelevant Learning ROI Rises, Then Plateaus (as student debts grow) Delayed Feedback On Progress Diploma Era Post-Diploma Era + 1100 CE
- 5. Shift to Informal Learning: Who LOSES? Traditional Post-Secondary Programs (disconnected from workforce reality) Seat-Time Trainers (learning measured by time spent) Monolithic Credentials (broad-brush, catch-all, slow to adapt) +
- 6. Shift to Informal Learning: Who WINS? Learning Curators Micro-Credentials Personalized, Data-Informed Learning Providers +
- 7. What Ties Together The Winners: Have a Teacher’s Mindset Define ‘Learners’ Broadly Invest in Learner Engagement Provide ‘Snackable and Nutritious’ Content Do Frequent, Low-Stakes Measurement +
- 8. Informal Workforce Learning: The Promised Land You know your Learners as Individuals. You support their journey as a Great Teacher would support her students. You’ve personalized their learning, informed by data. Because of the above, you’ve earned their Engagement and Trust. +
- 9. Shift: Teachers OLD: • University faculty • Corporate trainers NEW: • Industry Influencers • Trade Press and Event Organizers • Colleagues and Peers +
- 10. Shift: Learners OLD: • Enrolled students • Employees in training programs NEW: • Any and all employees • Potential hires • Suppliers and Partners • Customers +
- 11. Shift: Content OLD: • One-Size-Fits-All • Long Form NEW: • Personalized Based On Individual Data • Delivered In-Stream, At Point of Need +
- 12. Shift: Measurement OLD: • Formal, High-stakes Assessment (certification, licensure) • Otherwise, little/no measurement at all NEW: • Knowledege Checks • Quizzes/Polls/Surveys • “Stealth Assessment” +
- 13. Shift: If You’re Prepared, You Will… Deepen your knowledge about your learners’ knowledge Personalize their learning opportunities Increase learners’ engagement and trust Unlock new areas for your learners to grow within your organization Gain higher overall employee engagement, skill, and job satisfaction +
- 14. The Informal Learning Shift Is Upon You. How Do You Measure It? +
- 15. Learning Assessment Formative vs. Summative + What is formative assessment versus summative assessment? Example: End of chapter quiz vs. final exam Goals/Uses of formative assessment
- 16. How formative assessments are used in the workplace How to measure (pre vs. post, etc.) Types of metrics you can capture Formative Assessment in the Workplace +
- 17. How it reinforces the learning, etc. Best practices Assessment as Employee Engagement +
- 18. Example of a Degreed customer leveraging informal assessment How you can make the move Best practices Case Studies Degreed Clients Measuring Informal Learning +
- 20. Evaluate your assessment approach How do you measure learning engagement today? How much data do you have on how individuals are learning? Do you have the insights to deliver personalized learning based on skill needs? Signal to incorporate informal assessment What are the Key Takeaways? +
- 21. SARAH AZIZI sarah@degreed.com, @SarahSAzizi LEV KAYE lev@credspark.com, @levkaye Thank You! CONTACT INFO +
Editor's Notes
- #4: JOB MARKET CHANGING – 40% ARE FREELANCERS. ON DEMAND ACCESS TO INFORMATION (YOUTUBE) – BUT NEEDS TO BE SOME PROOF OF KNOWLEDGE. Unbundling of Assessment from Content – you can learn anywhere, but how do we know what you know? Needs to be some ‘middle level’ between ‘any yutz’ that can produce content. Need for people to constantly return to learn, in order to survive job market – what brings people back to YOU is ENGAGEMENT – have you made the learning experience STICKY, so they’ll return in their working lives. Don’t be too quick to breeze thru value or benefit of CredSpark – where’s the ROI? Need to really talk about it. What’s in it for them to partner?
- #13: JOB MARKET CHANGING – 40% ARE FREELANCERS. ON DEMAND ACCESS TO INFORMATION (YOUTUBE) – BUT NEEDS TO BE SOME PROOF OF KNOWLEDGE. Unbundling of Assessment from Content – you can learn anywhere, but how do we know what you know? Needs to be some ‘middle level’ between ‘any yutz’ that can produce content. Need for to constantly return to learn, in order to survive job market – what brings people back to YOU is ENGAGEMENT – have you made the learning experience STICKY, so they’ll return in their working lives. Don’t be too quick to breeze thru value or benefit of CredSpark – where’s the ROI? Need to really talk about it. What’s in it for them to partner?