How to move Forward the Implementation of the EU Interoperability Recommendation to Establish Trust and user Acceptance. Part 2: Perspective of a Professional Users Organisation
1 like424 views
The document discusses the importance of trust in healthcare professionals and systems, emphasizing factors like professional regulation, data protection, and patient involvement. It outlines strategies to improve trust through collaborative care, consent processes, and transparent sharing of information. Interoperability and ethical considerations are also highlighted as crucial for enhancing patient safety and confidence in healthcare delivery.
How to move Forward the Implementation of the EU Interoperability Recommendation to Establish Trust and user Acceptance. Part 2: Perspective of a Professional Users Organisation
- 1. Establishing trust and user acceptance Dr Michael Wilks Immediate Past - President, CPME Chairman, E-Health users’ stakeholder group
- 2. Is there a lack of trust? • Trust in professionals • variety of HCPs • task shifting/ skill mixing • professional attitudes • Trust in systems • data protection • use of data beyond healthcare • confidentiality
- 3. How to improve trust? • Trust in professionals • professional regulation • sharing care openly within teams • sharing care with patients • Trust in systems • access to records • data protection • ethical aspects – consent • “joined-up” implementation
- 4. How to improve trust? • Trust in professionals • professional regulation • sharing care openly within teams • sharing care with patients • Trust in systems • access to records • data protection • ethical aspects – consent • “joined-up” implementation
- 5. Data Protection or Consent? Data Protection Consent • Contract between • “Contract” between HCP and law…. HCP and patient • …after the event • Precedes the event • Based on penalties • Based on trust • Discourages • Encourages working working together together
- 6. Consent LEVEL OF CONSENT FULLY ANONYMISED INFORMED RESEARCH RECORD CONSENT ? INFORMED FINANCIAL CONSENT AUDIT SPECIFIC EXTENDED CONSENT HEALTHCARE IMPLIED IMMEDIATE CONSENT HEALTHCARE DISTANCE FROM IMMEDIATE HEALTHCARE
- 7. How to improve trust? • Trust in professionals • professional regulation • sharing care openly within teams – the team • sharing care with patients • Trust in systems • access to records • data protection • ethical aspects – consent • “joined-up” implementation
- 8. DOCTOR PATIENT Manual record Memory Familiarity Continuity
- 9. DOCTOR DOCTOR PATIENT NURSE
- 10. PHYSIO- COMMUNITY PHARMACIST THERAPIST NURSE DOCTOR PATIENT DENTIST THERAPIST NURSE CHIROPODY TRAINEE COMP. MED.
- 11. PHYSIO- COMMUNITY PHARMACIST THERAPIST NURSE ELECTRONIC DOCTOR PATIENT DENTIST RECORD NURSE THERAPIST NURSE
- 12. PHYSIO- COMMUNITY PHARMACIST THERAPIST NURSE SUMMARY DOCTOR RECORD DENTIST NURSE THERAPIST NURSE
- 13. How to improve trust? • Trust in professionals • professional regulation • sharing care openly within teams – skill mixing • sharing care with patients • Trust in systems • access to records • data protection • ethical aspects – consent • joined-up” implementation
- 14. ACUTE CARE NURSE TRIAGE DOCTOR LONG-TERM CARE NURSE DOCTOR LONG-TERM MONITORING NURSE DOCTOR
- 15. How to improve trust? • Trust in professionals • professional regulation • sharing care openly within teams – skill mixing • sharing care with patients • Trust in systems • access to records • data protection • ethical aspects – consent • joined-up” implementation
- 16. INFORMATION: • Patient groups INTERPRETATION • Web (WEB-BASED?) RECORD • Media • Clinicians • HCPs • Others DOCTOR PATIENT E-MAIL REMOTE MONITORING TELEMEDICINE
- 17. How to improve trust? • Trust in professionals • professional regulation • sharing care openly within teams – skill mixing • sharing care with patients • Trust in systems • access to records • data protection • ethical aspects – consent • joined-up” implementation
- 18. Implementation • Interoperability • CALLIOPE • epSOS • eHealth Governance • Joined-up DGs • Stakeholder involvement
- 19. Cross-border care COUNTRY A COUNTRY B PATIENT HCP “A” PATIENT SAFETY HCP “B” • INTEROPERABILITY • INFORMATION QUALITY • STANDARDISATION • SEMANTICS
- 20. Cross-border care COUNTRY A COUNTRY B SUMMARY PRESCRIPTION HCPs: HCPs: - doctors - doctors - pharmacists - pharmacists Managers JOINT ACTIONManagers Patients: Patients: - information THEMATIC - information - consent NETWORK - consent
- 21. Thank you