HRM 326 Learn/newtonhelp.com
- 1. HRM 326 Entire Course (2 Sets) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Sets of Papers/PPT for each Assignments HRM 326 Week 1 Individual Assignment Consulting Assessment (2 Papers) HRM 326 Week 1 Individual Assignment Organizational Focus and Goals (2 Papers) HRM 326 Week 1 DQ 1 HRM 326 Week 1 DQ 2 HRM 326 Week 1 DQ 3 HRM 326 Week 2 Individual Quiz HRM 326 Week 2 Team Assignment Training Key Areas (2 Papers) HRM 326 Week 2 DQ 1 HRM 326 Week 2 DQ 2 HRM 326 Week 2 DQ 3 HRM 326 Week 3 Individual Quiz HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers) (AT&T, TGI Friday’s Apple, Mitsubishi) HRM 326 Week 3 Individual Assignment Diversity Training Plan (2 Papers) HRM 326 Week 3 DQ 1 HRM 326 Week 3 DQ 2
- 2. HRM 326 Week 3 DQ 3 HRM 326 Week 4 Individual Quiz HRM 326 Week 4 Team Assignment Delivery Methods (2 PPT) HRM 326 Week 4 DQ 1 HRM 326 Week 4 DQ 2 HRM 326 Week 4 DQ 3 HRM 326 Week 5 Final Exam HRM 326 Final Examination (Written Type) HRM 326 Week 5 Team Assignment Employee/Professional Development Plan (3 Papers) (AT&T, TGI Friday’s, Mitsubishi) HRM 326 Week 5 Individual Assignment The Student as an Employee (2 Papers) =============================================== HRM 326 Final Exam Guide (New, 2019) 100% Correct For more course tutorials visit www.newtonhelp.com True/False 1. Threats to validity are a reality in training, thus an evaluation must be externally valid before it can be internally valid. 2. Sexual harassment is an unwelcome advance of a sexual nature and can take one of two forms: either hostile environment or quid pro quo. 3. The overarching guidelines that need to be followed to facilitate the learning of the material and its transfer to the job are defined in the design phase of training.
- 3. 4. Coaching & mentoring are different in that meetings between a mentor and the employee are generally more long term, structured and regular than in coaching. 5. When looking at a training methods’ effectiveness in meeting KSA objectives, the BehaviorModeling is more effective in influencing skills than strategic knowledge. 6. Blended training is where several different learning concepts or subjects are combined into one method of learning for a training session or program. 7. When the EOP is greater than the AOP it can be considered a triggering event. 8. The cognitive approach tends to be more passive and instructor-driven in nature where the behaviorist approach to learning is more student-driven & active. 9. For non-managers the primary goal of Job rotation is the process of preparing employees at a lower level to replace someone at the next level. 10. Environmental uncertainty is determined by two factors: stability and complexity. Multiple Choice – Use the highlighter function to select the entire row of your answer. 1) ________ provide a flexible way of meeting changing and diverse training needs with professionally developed and administered programs. a) Succession Planning. b) Outsourcing strategies. c) Internal Provider strategies. d) Vertical deliverance strategies.
- 4. 2) Typically, the type of knowledge examined in the TNA is __________ knowledge: a) Procedural, b) Self-efficacy, c) Strategic, d) Declarative. 3) The expectancy theory proposes that a person’s motivation contains three different elements: a) Importance modeling, Frequency Modeling and Difficulty modeling. b) Organizational analysis, Person (Team) analysis, and Task analysis. c) Success expected, outcomes expected, and valance. d) Communicating, collaboration and comprehension 4) Nontraining needs include those that show no gap in required KSAs, thus training is not the best solution; which of the below would fall into that category: a) Performance consequence incongruence. b) Inadequate or inappropriate feedback. c) Barriers to performance in the system. d) All of the above. 5) For coaching to be effective, a needs assessment related to the subordinates job should be conducted, and a coach displaying a _____________ selected: a) Theory X orientation b) Theory Y orientation c) Theory Z orientation d) A blend of both a & b above 6) A form of training instruction that provides practice to a level of over- learning a task is: a) Compilation b) Management- Skills Training
- 5. c) Automaticity d) Knowledge capture 7) The purpose of behaviormodeling as a training method would be: a) To increase participant’s observational and critiquing skills. b) To enhance the likelihood of transfer to the job. c) To experience what it feels like to be in a particular situation. d) To provide a systematic process for teaching a new employee how to perform a job. 8) An organizations human resource information system is not particularly useful in: a) Allowing access to employees work and training history. b) Maintaining compensation records and assessment evaluations c) Succession Planning d) Automated updating of employee interpersonal relationships 9) Physical and emotional state, along with prior experience, behavioral models, and others feedback, are all a part of: a) Self-efficacy. b) Andragogy. c) Pedagogy. d) Self-esteem. 10) Which of the following statements regarding OJT trainers is true? a) OJT trainers should use a structured approach in training. b) OJT trainers can be anyone who understands the job and its tasks. c) Because OJT very informal, it is not really useful for new hires who need classroom training. d) OJT trainers need to have the same work experience as the trainees to be credible.
- 6. =============================================== HRM 326 Final Exam Guide For more course tutorials visit www.newtonhelp.com Resources:Effective Training Systems, Strategies, and Practices, and Employee Training & Development Prepare for your Final Examination. 1. Business strategy influences how the company uses all of the following capitals EXCEPT: 2. To use _________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy. 3. This provides employees with immediate access to information, advice, and guidance. 4. Centralized training means that training and development programs, resources, and professionals are primarily housed in one
- 7. location and decisions about training investment, programs, and delivery methods are made from inter-related departments. 5. Research suggests that the company satisfaction with the outsourcing of training and development depends on company- supplier trust and the specificity of the contract. 6. An organizational analysis involves determining the appropriateness of training, based on all the following parameters, EXCEPT: a. The company’s business strategy 7. A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment? 8. The following are all advantages associated with online technology (software) method of needs assessment EXCEPT: 9. With respect to person analysis, a major pressure point for training is poor or substandard rewards system: 10. Trainees need to understand what specifically they are expected to learn in the training program.
- 8. 11. Regardless of the training methods, all of the following are some of the conditions which must be present for learning to occur, EXCEPT: 12. This includes specialized knowledge that employees need in their jobs. 13. This relates to the learner’s decision regarding what information to attend, how to remember and how to solve programs 14. Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluation 15. Seating arrangement at the training site should be based on an understanding of the desired type of trainee interaction and trainee- trainer interaction. 16. ______ refers to the collection of information – including what, when, how, and from whom – that will be used to determine the effectiveness of the training program. 17. What provides a way to understand the investments that training produces and provides information needed to improve training?
- 9. 18. _______ can be used as a “dress rehearsal” to show the program to managers, trainees, and customers. 19. Identify the third level outcome amongst the following Kirkpatrick’s four-level framework for categorizing training outcomes. 20. Skill-based outcomes include acquisition or learning of skills and use of skills on the jobs. =============================================== HRM 326 Final Examination (Written Type) For more course tutorials visit www.newtonhelp.com We have another set of Final Exam which could be found on this link Please respond to each question in 350-700 words: 1. Compare and contrast the three needs assessment processes.
- 10. 2. Compare and contrast two individual motivation theories. 3. Explain five risks associated with training. How can each of these risks be mitigated or controlled? 4. As it relates to evaluating training, explain the seven factors influencing the evaluation of the training. Why are these important? 5. Compare and contrast the methods for providing feedback. =============================================== HRM 326 Week 1 DQ 1 For more course tutorials visit www.newtonhelp.com Assume you have to prepare older employees with little computer experience to attend a training course on how to use the World Wide Web. How will you ensure that they have high levels of readiness for training? How will you determine their readiness for training? =============================================== HRM 326 Week 1 DQ 2
- 11. For more course tutorials visit www.newtonhelp.com Discuss the types of evidence that you would look for in order to determine whether a needs analysis has been improperly conducted. What do you think are the most common concerns for organizations after a needs analysis is completed? Why? =============================================== HRM 326 Week 1 DQ 3 For more course tutorials visit www.newtonhelp.com What do you think is the most important organizational characteristic that influences training? Why? =============================================== HRM 326 Week 1 Individual Assignment Consulting Assessment (2 Papers) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Different Papers
- 12. Select your current organization or an organization you are familiar with to complete the following assignment. You have been hired as an outside consultant to help an organization strengthen employee development. Write a 700- to 1,050-word consulting assessment (in third person) that answers the following: · Identify the organization’s primary product or service. · What is the organization’s current focus? What are the organization’s overarching goals? · What are the organization’s training needs? How do they relate to the overarching goals? · What effect do the organization’s focus and goals have on prioritizing the type and amount of training? · How would you prioritize specific training needs based on the organization’s needs and current focus? · Why must you consider the organization’s size and overarching goals when prioritizing training? What differences would the size of an organization make? Format your paper consistent with APA guidelines. Click the Assignment Files tab to submit your assignment =============================================== HRM 326 Week 1 Individual Assignment Organizational Focus and Goals (2 Papers)
- 13. For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Different Papers Select your current organization or an organization you are familiar with to complete the following assignment. . Write an paper in APA format of no more than 1,050 words that answers the following questions: · What is the organization’s current focus? What are the organization’s goals? · What are the organization’s training needs? How do they relate to the goals? · What effect does the organization’s focus and goals have on prioritizing the type and amount of training? · How would you prioritize specific training needs based on the organization’s needs and goals? · Why must you consider the organization’s goals when prioritizing training? Format your paper consistent with APA guidelines. ===============================================
- 14. HRM 326 Week 1 Needs Assessment (Training Need Analysis) For more course tutorials visit www.newtonhelp.com HRM 326 Week 1 Needs Assessment HRM 326 Before training is determined or designed, a training needs analysis should be considered to develop a root cause and systemic understanding of the training elements such as what needs to be trained, who needs to be trained, where is the training location, and how the training will be measured. Unless a needs assessment is adequately performed it may be difficult to rationally justify providing training. A needs assessment will enable management to determine if training is the best solution for the performance problem or development need. A needs assessment can be a critical tool for any training department. The learner and the organizational needs will be considered during this process. The objectives will be relevant and the outcomes measurable. Use the Needs Assessment Template to create a needs assessment for the company. Cite any sources according to APA formatting guidelines. Click on the Assignment Files tab to submit your assessment Complete the following in a total of 1,050-to 1,400 words. 1. What is your training problem statement or objective?
- 15. 2. What skills and knowledge are required to perform the work? 3. What are the measures of successful performance of the work? 4. Are people performing at the levels required? 5. Is there under-performance for specific groups of employees? 6. What are the causes of under-performance? 7. What training will help bridge the gap between the standards of performance needed and the actual performance? 8. Is there specific training that is needed in the training triad categories below? a. Technical training b. Business skills training c. Human skills training 9. What is the expected return on the investment (ROI)? 10. What does success look like? 11. Do you have a budget for the training development/course? 12. Any other relevant information? =============================================== HRM 326 Week 1 Quiz For more course tutorials visit
- 16. www.newtonhelp.com Week 1 Quiz 1. When a TNA is conducted it a. guarantees that the time and money spent on training is spent wisely. b. determines the benchmark for evaluation of training. c. provides an essential component in the implementation of the strategic plan. d. both B & C 2. HRD should be involved in strategic planning by a. helping shape strategy. b. influencing the HR strategy. c. developing its own strategy in line with the strategic plan. d. both B & C. e. all of the above 3. A training needs analysis is conducted when a. a setback event occurs. b. a triggering event occurs c. a decision to provide sexual harassment training is made. d. a deficiency is determined to be a motivational deficiency. 4. A decentralized training department results in a. less training costs. b. more relevant training c. more control over training content. d. less likelihood of the transfer of training. 5. Organizational development is best defined as a. a profession that deals with reacting to changes in external environment.
- 17. b. a profession and field of study that creates and implements planned change in organizations. c. a profession and field of study that deals with creating and implementing new ideas in the organization. d. a field of study and profession that deals with explaining serendipitous events. 6. Which of the following focuses on an anticipated performance problem in the future? a. The PAQ b. A reactive TNA c. A proactive TNA d. Work sampling 7. Which of the following focuses on a current performance problem? a. The PAQ b. A reactive TNA c. A proactive TNA d. Work sampling 8. To deal with a KSA deficiency, an appropriate remedy suggested in the text is a. training. b. changing the job. c. providing proper feedback. d. both A & B. e. all of the above. 9. Looking at the internal environment of an organization and determining it's fit with organizational goals and objectives is associated with which TNA component? a. Operational Analysis b. Performance Discrepancy c. Organizational Analysis d. Person Analysis
- 18. e. Organizational Laddering 10. A competency based approach focuses on a. knowledge and skills. b. attitudes and personality. c. all characteristics that underlie successful performance. d. motivational characteristics. 11. When comparing competencies to KSA's, competencies a. are more specific in nature. b. have a shorter term fit. c. only include knowledge, skills, and attitudes. d. are tied to corporate goals. 12. Performance appraisals are almost always completed by a. peers and self. b. 360 degree feedback. c. supervisors. d. work planning and review. e. none of the above. 13. When there is a performance gap but no KSA deficiency what is the possible cause a. motivation b. lack of proper feedback c. Both A and B d. It must be a KSA deficiency, as that is what a performance gap is defined as 14. A TNA is always required when employees in an organization need to be trained in a specific area such as sexual harassment. a. True b. False 15. If you determine there is a KSA deficiency, then the response is training. a. True
- 19. b. False 16. List five sources of data for person analysis and their training need implications. =============================================== HRM 326 Week 2 DQ 1 For more course tutorials visit www.newtonhelp.com What is diversity? Explain how diversity is important to an organization. Give an example. How can you manage diversity? If you developed diversity training who would need to be included to make it successful? What content would you incorporate in the training? =============================================== HRM 326 Week 2 DQ 2 For more course tutorials visit www.newtonhelp.com What is meant by rigor in a cross-cultural training program? What variables factor in when deciding how rigorous to make the training? ===============================================
- 20. HRM 326 Week 2 DQ 3 For more course tutorials visit www.newtonhelp.com What are the five dimensions of cultural differences? Which of these differences has the largest effect on employee behavior? Why? =============================================== HRM 326 Week 2 Employee Assessment Case Study (2 Papers) For more course tutorials visit www.newtonhelp.com HRM 326 Week 2 Employee Assessment Case Study HRM 326 During a global career succession assessment of leadership talent pipeline, a candidate was asked to complete a personality/behavioral tendency profile. The candidate asked to speak to the program administrator about the validity of the assessment. The assessment is based on first responses to several sets of word values. The instructions were to respond with first instinct to the set of words listed in several different categories. The candidate stated that some of the words could have different interpretations based on values, beliefs, and cultural origin. Therefore, the validity of the assessment
- 21. could be biased in terms of results/outcomes. The program administrator removed the weighting of the assessment (not part of the overall assessment scoring) to be used for informational and team building purposes only. Use the above information to answer the following in 700 to 1,050 words: · Analyze whether the candidate has a valid discrimination concern about the assessment. · Determine what EEOC laws could potentially be at risk of violation. · Evaluate how the assessment could be altered so that it could still be used for the program. Cite all sources according to APA formatting guidelines. Click on the Assignment Files tab to submit your case study. =============================================== HRM 326 Week 2 Individual Quiz For more course tutorials visit www.newtonhelp.com Retrieve the Quiz for Week 2 posted in the Course Material forum of our OLS classroom. Complete the multiple choice quiz by highlighting the correct response. Post your completed quiz to the assignments link.
- 22. Text: Employee Training and Development – Chapters 2, 3, and 10 1. In cultures with a short-term orientation, the orientation is toward the past and present. 2. Less rigorous training methods such as lectures and briefings focus on communicating factual material and help expatriates and their families develop communication skills required to interact in another country. More rigorous training methods factor in factual material and help develop communication skills, whereas less rigorous only focus on factual material. 3. The link between diversity and company performance is both direct and indirect. 4. An organizational analysis involves determining the appropriateness of training, based on all of the following parameters, EXCEPT: 5. A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment? 6. Trainees need to understand what specifically they are expected to learn in the training program.
- 23. 7. To use__________________ to gain a competitive advantage requires linking the company’s human resources practices (such as training and development) to the business strategy. 8. Business strategy influences how the company uses all of the following capitals EXCEPT: 9. Strategy has a particularly strong influence on determining the following, EXCEPT: 10. All of the following are implications through the emphasis on learning, EXCEPT: =============================================== HRM 326 Week 2 Quiz For more course tutorials visit www.newtonhelp.com 1. Onboarding is a term that means A) Taking on more responsibility B) Buying into the corporate culture of an organization
- 24. C) You have been selected for the job D) None of the above. 2. Training objectives provide value to A) the trainee. B) the training designer. C) the trainer and the training evaluator. D) both A & C. E) all of the above. 3. Effective orientations are successful in A) reducing turnover. B) improving job performance. C) providing job skills training. D) both A & B. E) all of the above. 4. Without _____, it is very difficult to evaluate training. A) personnel objectives B) performance appraisals C) organizational outcomes D) learning objectives 5. The optimum length of an orientation A) is two to three days. B) is one day. C) is one day with follow up meetings. D) depends on the objectives of the orientation. 6. In motivating trainees to learn, which of the following needs - existence, relatedness, or growth - should be the focus? A) Existence B) Relatedness C) Growth D) Both B & C
- 25. E) All of the above 7. Some of the issues an orientation should cover are A) your career path for the first 10 years. B) production expectations after one year in the job. C) policies and procedures the department has in place. D) both A & B. E) all of the above. 8. What is missing from this learning objective. “The trainee will splice 6 sets of wires while at the top of a telephone pole wearing all safety gear.” A) Standard. B) Condition. C) Complete behavior. D) Nothing, it is a proper learning objective 9. Which of the following is not an advantage of having an effective diverse workforce? A) Larger applicant pool B) Lower costs C) Access to more markets D) Creative problem solving E) They are all advantages 10. The "quid pro quo" type of sexual harassment involves A) using profanity in front of the opposite sex. B) unwanted touching by another employee. C) an offer of some job perk by a supervisor in exchange for sexual favors D) both A & B. E) all of the above. 11. To facilitate transfer, support from _________ should be incorporated into the training design. A) supervisors
- 26. B) peers. C) trainers D) both A & B E) all of the above =============================================== HRM 326 Week 2 Team Assignment Training Key Areas (2 Papers) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Different Papers Write a paper no less than 1,250-word paper in which you explain the importance of training in these areas: · Legally required training · Diversity · Employee professional growth, individually and within the organization Other things you need to consider/incorporate: · What the organization will gain in offering the training
- 27. · How programs meet professional or personal employee needs. · You must clearly show how the programs answer the organization’s and employee motivational needs. Format your paper consistent with APA guidelines. =============================================== HRM 326 Week 3 DQ 1 For more course tutorials visit www.newtonhelp.com What is the difference between internal and external learning conditions? Which do you feel is more important for success? Why? =============================================== HRM 326 Week 3 DQ 2 For more course tutorials visit www.newtonhelp.com Why is it important to know the demographics of a training class before you train? Explain how this information would help your preparation.
- 28. =============================================== HRM 326 Week 3 DQ 3 For more course tutorials visit www.newtonhelp.com What motivation do companies have to evaluate training programs? How would evaluation help the company reach its long term goals? What are the potential consequences of not evaluating training programs? What factors would you consider when choosing an evaluation design? What impact would those choices make? Be sure to give specific examples. =============================================== HRM 326 Week 3 Individual Assignment Diversity Training Plan (2 Papers) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Papers You are an HR Manager in a company that has recently received complaints from employees about lack of inclusion.
- 29. Develop a 1,050- to 1,400-word overview for a training program on diversity and inclusion for your organization’s first line supervisors. Include a plan for the types of exercises, roleplaying, or activities that will maintain participant interest and enhance the learning outcome in the body of the training plan. Utilize both “Social Learning Theory” and “Adult Learning Theory” in the course content for your training plan. · Provide rationale for the activities and how they relate to the two learning theories. · Explain how each theory is used in each exercise, role play, or activity. Discuss how this diversity training can modify employee morale, improve workforce inclusion, and lead to more managerial success. Click the Assignment Files tab to submit your assignment. =============================================== HRM 326 Week 3 Individual Quiz For more course tutorials visit www.newtonhelp.com Retrieve the Quiz for Week 3 posted in the Course Material forum of our OLS classroom. Complete the multiple choice quiz by highlighting the correct response. Post your completed quiz to the assignments link.
- 30. 1. _____ refers to the collection of information – including what, when, how, and from whom – that will be used to determine the effectiveness of the training program. 2. _____ can be used as a "dress rehearsal" to show the program to managers, trainees, and customers. 3. Identify the third level outcome amongst the following Kirkpatrick's four-level framework for categorizing training outcomes. 4. Skill-based outcomes include acquisition or learning of skills and use of skills on the job. 5. Utility analysis is a cost-benefit analysis method that involves assessing the dollar value of training based on estimates of the difference in job performance between trained and untrained employees, and the number of individuals trained. 6. This relates to the learner's decision regarding what information to attend, how to remember,
- 31. and how to solve problems 7. The process of withdrawing positive or negative reinforcers to eliminate a behavior is known as _____. 8. Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluation. 9. Learning strategies include rehearsal, organizing, and delegation. 10. Seating arrangements at the training site should be based on an understanding of the desired type of trainee interaction and trainee-trainer interaction. =============================================== HRM 326 Week 3 Needs Assessment For more course tutorials visit www.newtonhelp.com
- 32. HRM 326 Week 3 Needs Assessment Using a company of your choosing, select one position or department within the company to conduct a raining needs analysis. Some of the items you might consider using in the process are the organization’s organizational chart, job descriptions, goals for both the department and employee, performance appraisals, and other relevant training data. If you include an organizational chart, job description, performance appraisals, and similar documents – use as Attachments and refer to them in your narrative. DO NOT embed in your paper. It makes for awkward formatting and a messy paper. Research and Write a minimum of a 5-page paper using APA format. You need to use 3rd person. Think of this a final document you would submit to the director of a department or the senior executives of the organization. Cite any sources according to APA formatting guidelines. Click on the Assignment Files tab to submit your assessment. Use the discussion area for the assignment to pose question and seek clarification for the assignment. Discussion areas you want to include in your paper are the following: 1. What is your training problem statement or objective? 2. What skills and knowledge are required to perform the work? 3. What are the measures of successful performance of the work? 4. Are people performing at the levels required? 5. Is there under-performance for specific groups of employees? 6. What are the causes of under-performance? 7. What training will help bridge the gap between the standards of performance needed and the actual performance? 8. Is there specific training that is needed in the training triad categories below? 9. Technical training 10. Business skills training 11. Human skills training 12. What is the expected return on the investment (ROI)?
- 33. 13. Do you have a budget for the training development/course? =============================================== HRM 326 Week 3 Team Assignment Needs Analysis (4 Papers) (AT&T, TGI Friday’s Apple, Mitsubishi) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Different Papers Write a paper, in APA format of no less than 1500 words, using your chosen organization and identify a position (e.g. sales manager) or group of positions (e.g. customer service agents). Conduct a needs analysis that identifies the following: · Training objectives · Define a measuring system that identifies those objectives’ effectiveness. Other things you need to consider/incorporate: · The needs analysis must include an organizational analysis, a team analysis, and a task analysis
- 34. · The evaluation system must include measurable results for the appropriate outcome—cognitive, skill-based, affective, or return on investment—necessary to meet identified needs. Needs vary from organization to organization, so teams must approach this portion with critical thinking skills. The evaluation criteria must be specific, measurable, time-bound, and include a plan regarding what method—survey, test, or performance evaluation—will gather data. =============================================== HRM 326 Week 3 Training Evaluation (2 Papers) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Papers HRM 326 Week 3 Training Evaluation HRM 326 Training evaluations are important to determine if the selected training solution was effective and provided the appropriate return on investment. Discuss as a team the last training program you attended (at work, school, other). Select one of your team members’ experiences and design a training evaluation form.
- 35. Write a 525- to 700-word description of the training program. Provide an explanation of how you would evaluate the training program. Include what you are specifically measuring, the timeframe, a description of the evaluation form, and how it will appropriately measure the training solution. Include at least one weakness and one threat with a substantive explanation of the risks. Create a one-page training evaluation form. Cite any sources according to APA formatting guidelines. Click on the Assignment Files tab to submit your write-up and the training evaluation form in one document. =============================================== HRM 326 Week 4 Case Study For more course tutorials visit www.newtonhelp.com HRM 326 Week 4 Case Study
- 36. Chose one of the following cases from your textbook/readings for this week: 1) Case Analysis Training for Customer Service Specialists (Chapter 6) Case Questions: You are assigned the challenge of designing the training program for the temporary CSS employees, who must complete training before they become permanent CSS employees. 1. What are the training objectives for the CSS training program? Indicate how these objectives are tied to the KSA requirements. Assume that all trainees have college degrees but need KSAs in all other areas listed in the Qualifications section. 2. On the basis of the training objectives, provide a training agenda and indicate the time allocated and order of modules in your program. 3. For each module, describe the goals of the module and the training methods you will use to accomplish it. Provide your rationale. 4. How will you evaluate whether each person in your training program has mastered the knowledge and skill levels needed to perform as a CSS? Describe the types of questions you would ask of those supervising the CSS employees graduating from your program. 2) Case Science and Technologin, Inc. (Chapter 7) Case Question: Develop a business solution for STI that addresses all of the challenges they face. Indicate any assumptions you are making that are not directly addressed by the case. Review the case study and respond to the questions listed above. I encourage you to use outside research in support of your responses besides the information shared in the textbook/readings. For maximum points for the chapter assignment must meet the qualifications Submit original response. Submit as an attachment. Word document in APA format
- 37. Provides supporting responses that include the implementation of in-text citations from outside research and textbook (in addition to research, learners can include support from professional experience as it relates to the topic(s)) Response should be thoughtful and reflect a consideration of the discussion questions, communicate understanding of the terminology and concepts included in the chapter and/or course material. =============================================== HRM 326 Week 4 DQ 1 For more course tutorials visit www.newtonhelp.com How has technology changed training? What are the benefits technologies bring to a training department? What are the challenges? =============================================== HRM 326 Week 4 DQ 2 For more course tutorials visit www.newtonhelp.com How is a virtual classroom similar to a traditional classroom? How is it different? What is the benefit of combining web-based training with classroom training? Give an example.
- 38. =============================================== HRM 326 Week 4 DQ 3 For more course tutorials visit www.newtonhelp.com When would on-the-job training be ineffective? What can you do to assure that is successful? =============================================== HRM 326 Week 4 Individual Quiz For more course tutorials visit www.newtonhelp.com Retrieve the Quiz for Week 4 posted in the Course Material forum of our OLS classroom. Complete the multiple choice quiz by highlighting the correct response. Post your completed quiz to the assignments link. 1. The following are all benefits of new technology that have been incorporated into training, EXCEPT:
- 39. 2. This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations. 3. Which one of the following is NOT an advantage of e- learning? 4. Online learning allows more employees to gain access to these types of programs in a quicker time period than if face-to-face instruction is used. 5. All of the following are the most frequently used training techniques EXCEPT: 6. In this variation of the lecture method, two or more speakers present information and ask question. 7. This is an attractive training method because compared to others; it needs less investment in time or money for materials, trainer's salary, or instructional design. 8. The major advantage of apprenticeship programs is that learners can _____ while they learn.
- 40. 9. In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differently. 10. Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors =============================================== HRM 326 Week 4 Job Aid (2 Papers) For more course tutorials visit www.newtonhelp.com HRM 326 Week 4 Job Aid HRM 326 Create a job aid that can be used to improve team performance within your organization. Create a 700- to 1,050-word job aid that includes the following: · Assess how it will be deployed. · Determine what type of training methodology you will use. · Evaluate whether or not there is a change management component to its roll-out. · Analyze the type of training technology that will be utilized with your aid. · Summarize what employees will be able to do after they complete training.
- 41. Click on the Assignment Files tab to submit your job aid. =============================================== HRM 326 Week 4 Team Assignment Delivery Methods (2 PPT) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Different PPTs Format a 5- to 10-slide PowerPoint® presentation using information from the Needs Analysis. Identify and discuss three (3) delivery methods. Your presentation must include the following: · A definition of each delivery method and how it would be applied for the project · Pros and cons of a different delivery method · A training agenda The presentation must include speaker’s notes for each slide, showing what you would say if you were delivering a 15-minute presentation.
- 42. =============================================== HRM 326 Week 5 Employee Development Plan (2 Papers) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Papers HRM 326 Week 5 Development Plan HRM 326 Create a 700- to 1,050-word development plan that includes the following: • Assess the legalities of training. • Determine whether the plan could offend any of the protected classes. • Evaluate whether you will use the plan as the sole weighting for promoting and determining the eligibility of employees for opportunity to move forward at work. • Conduct a cultural assessment of your terminology. • Consider the various aspects of EEOC. Cite any sources according to APA formatting guidelines. Click on the Assignment Files tab to submit your plan. ===============================================
- 43. HRM 326 Week 5 Individual Assignment The Student as an Employee (2 Papers) For more course tutorials visit www.newtonhelp.com This Tutorial contains 2 Papers Working as a student is the equivalent of a part-time or full-time job. The job’s compensation is in the form of grades and feedback. As the supervisor of the student position, put the role as a student into the context of a job. Write a brief job description (around 350 words) of the major duties of the job of a student. Identify the knowledge, skills, and abilities (KSAs) required for successful performance of the job of a student. · What training courses should the manager make available to help improve the current performance of a typical student? · What developmental opportunities should the supervisor (mentor) suggest to the student (employee) to further enhance the student’s performance and prepare the student for possible promotion to a position as a graduate student? Summarize how the job description, KSAs, training, and development will enrich the job of the student and meet the mission requirements of a learning organization. The job description, KSAs, description of
- 44. training and developmental activities should be between 1,050-1,400 words. Format the analysis in the APA format. Click the Assignment Files tab to submit your assignment. =============================================== HRM 326 Week 5 Team Assignment Employee/Professional Development Plan (3 Papers) (AT&T, TGI Friday’s, Mitsubishi) For more course tutorials visit www.newtonhelp.com This Tutorial contains 4 Papers (AT&T, TGI Friday’s, Mitsubishi) Write a professional development plan for your chosen organization based on the information learned in all Weeks of this course. Share your presentation from Week 4 with the Learning Team after the due date for the individual assignment passes so the team may hear your pitch or reasons why or why not to use a particular delivery method. Incorporate the needs analysis, evaluation criteria, and one delivery method for the training program. The PDP must not exceed 2,450 words and must include the following:
- 45. · Needs Analysis (modified based on feedback from Week 3) · Organizational Analysis (modified based on feedback from Week 3) · Team analysis (modified based on feedback from Week 3) · Task analysis (modified based on feedback from Week 3) · Learning objectives outlining what material is covered · Appropriate delivery method · Delivery methods might include but are not limited to classroom, video conference, conference call, Web-based, or podcasts. · The plan must be focused on one delivery method but may combine up to two methods. · Evaluation criteria · Measures and collection points · Timeframe · Expected results quantifying success, failure, and an in- between outcome =============================================== HRM 326 Week 5 Team Executive Summary (2 Papers) For more course tutorials visit www.newtonhelp.com
- 46. This Tutorial contains 2 Papers HRM 326 Week 5 Executive Summary HRM 326 Part I Create a 350-word executive summary as a team outlining the reasons why a company of your choice should invest in a mentoring program. Include the following in the summary: • Provide the needs analysis assessment and outcome for a mentoring program • Determine if the mentoring program will be formal or informal • When will the organization realize the return on the investment • Evaluate any legal considerations of the program • Conduct a SWOT analysis that will summarize the Benefits and Risks of a mentoring program • Determine how the program will be measured Part II Create three forms (175 words each): • Mentor and Mentee roles and responsibilities • Mentor first meeting check list and meeting guide • Mentee first meeting check list and meeting guide Cite all sources according to APA formatting guidelines.
- 47. Combine Part 1 and Part 2 into one document to submit for your final assignment. Click on the Assignment Files tab to submit your assignment.