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Subtasks of Task XXIV social media and 
IEA DSM TASK 24 
Task XXIV 
Closing the Loop - 
Behaviour Change in DSM: From Theory to Practice 
Dr Sea Rotmann Operating Agent 
BEHAVE Conference, Sept 3-4, 2014
Some special features of Task XXIV 
2 
Text 
Premise for Task XXIV What’s special about 
Task 24?
Some special features of Task XXIV 
2 
Text 
Premise for Task XXIV What’s special about 
Task 24?
Some special features of Task XXIV 
2 
Text 
Premise for Task XXIV What’s special about 
Task 24?
Some special features of Task XXIV 
2 
Text 
Premise for Task XXIV What’s special about 
Task 24?
Some special features of Task XXIV 
2 
Text 
Premise for Task XXIV What’s special about 
Task 24?
Some special features of Task XXIV 
2 
Text 
Premise for Task XXIV What’s special about 
Task 24?
Some special features of Task XXIV 
2 
Text 
Premise for Task XXIV What’s special about 
Task 24?
Participating countries
Participating countries
Participating countries 
16 
countries 
25 Tasks
Participating countries 
16 
countries 
25 Tasks 
Task 24
Participating countries 
16 
countries 
25 Tasks 
Task 24
Participating countries 
16 
countries 
25 Tasks 
Task 24
Our Audience 
Target Audience of Task XXIV 
1Intermediaries 
Policymakers 
Researchers 
Industry 
The Third Sector 
4 
Pics via: theinnovativeeducator.blogspot.com, dreamstime.com, agu.org, lifesupplemented.org, rassutassu.com, change.comminit.com
Our Audience 
Target Audience of Task XXIV 
1Intermediaries 
Policymakers 
Researchers 
Industry 
The Third Sector 
understanding 
THE BEHAVIOUR 
OF THE 
BEHAVIOUR 
CHANGERS 
4 
Pics via: theinnovativeeducator.blogspot.com, dreamstime.com, agu.org, lifesupplemented.org, rassutassu.com, change.comminit.com
SubtaSskusb otf aTsaksks XXIV 
5- Social media expert platform 
1- Helicopter 
view of models, 
frameworks, 
contexts, case 
studies and 
evaluation 
metrics 
2- 
In depth 
analysis in 
areas of 
greatest need 
3- 
Evaluation tool 
for 
stakeholders 
4- 
Country-specific 
project 
ideas, action 
plans and pilot 
projects
Subtasks of Task XXIV Subtask V - expert 
platform 
-125 videos & presentations 
- 75 photos 
- 6 blogs 
-18 events 
-21 discussion fora 
-3 member groups
Some special features of Task XXIV 
7 
Text 
SubtaPsrekm 5is e- fEorx Tpaeskr tX PXlIVatform 
>
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not:
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not: 
A good place to ‘collect’ experts and info
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not: 
A good place to ‘collect’ experts and info 
A good broadcasting tool
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not: 
A good place to ‘collect’ experts and info 
A good broadcasting tool 
A good way of measuring Task impact (GA)
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not: 
A good place to ‘collect’ experts and info 
A good broadcasting tool 
A good way of measuring Task impact (GA) 
A silver bullet for making people talk
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not: 
A good place to ‘collect’ experts and info 
A good broadcasting tool 
A good way of measuring Task impact (GA) 
A silver bullet for making people talk 
A way of making busy experts use social media
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not: 
A good place to ‘collect’ experts and info 
A good broadcasting tool 
A good way of measuring Task impact (GA) 
A silver bullet for making people talk 
A way of making busy experts use social media 
A way of easily managing files
Some special features of Task XXIV 
8 
Text 
SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons 
A social media platform is/not: 
A good place to ‘collect’ experts and info 
A good broadcasting tool 
A good way of measuring Task impact (GA) 
A silver bullet for making people talk 
A way of making busy experts use social media 
A way of easily managing files 
==> also created a Wiki to make case studies more 
easily accessible (www.ieadsmtask24wiki.info)
Some special features of Task XXIV 
9 
Text 
TheP rsemtoiser fyor Toafsk T XXaIsVk 24
Some special features of Task XXIV 
9 
Text 
TheP rsemtoiser fyor Toafsk T XXaIsVk 24
Some special features of Task XXIV 
9 
Text 
TheP rsemtoiser fyor Toafsk T XXaIsVk 24
Some special features of Task XXIV 
9 
Text 
TheP rsemtoiser fyor Toafsk T XXaIsVk 24
Some special features of Task XXIV 
9 
Text 
TheP rsemtoiser fyor Toafsk T XXaIsVk 24
Some special features of Task XXIV 
9 
Text 
TheP rsemtoiser fyor Toafsk T XXaIsVk 24
MSaunby thauskrds loesf Ttoa sokv eXrXcoIVme 
Towards a multiple models approach 
³$OOPRGHOVDUH 
wrong, but some of 
WKHPDUHXVHIXO´ 
George E.P. Box 
(1979)
IntSeubrtdaisskcs iopfl Tinasakr XyX sIiVlos
IntSeubrtdaisskcs iopfl Tinasakr XyX sIiVlos
SubtasEkus orfe Tkaask! XXIV
SubtasEkus orfe Tkaask! XXIV
eneSrugbyta ssktso orfi eTsa:s kp XeXrsIVonal
eneSrugbyta ssktso orfi eTsa:s kp XeXrsIVonal 
YOUTUBE: https://www.youtube.com/ 
watch? 
v=wbe83S8FfO0list=UU_p3PlWDpLyDB 
h8TwUBmVHQ
CSuobtuasnkts royf T satsko XrXieIVs 
IEA DSM – Task XXIV 
Belgian Story 
Brussels, September 7, 2012 
Swiss Energy Strategy and research projects 
concerning behavior change 
Dr. Aurelio Fetz, Market Regulation, Swiss Federal Office of Energy 
Workshop IEA DSM Task 24, 15.10.2013 
demand-side 
The New Zealand energy 
story 
Sea Rotmann and Janet 
Stephenson 
^ 
Norwegian Energy Story
CSuobtuasnkts royf T satsko XrXieIVs 
IEA DSM – Task XXIV 
Belgian Story 
The Good, the Brussels, Bad September 7, 2012 
and the Ugly 
Swiss Energy Strategy and research projects 
concerning behavior change 
Dr. Aurelio Fetz, Market Regulation, Swiss Federal Office of Energy 
Workshop IEA DSM Task 24, 15.10.2013 
- a true frontier story of DSM roll-out in South Africa ! 
demand-side 
The New Zealand energy 
story 
Sea Rotmann and Janet 
Stephenson 
^ 
Norwegian Energy Story 
BarryBredenkamp , ( SANEDI) and Dr Mathilda du Preez, (University of Pretoria) 
17 March 2014
The Monster 
15
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew worked examples in Task 24 
Case studies collected for IEA DSM Task 24 in transport, building retrofits, SMEs and smart metering Note: Blue boxes denote government-led policies and programmes, green boxes 
denote business, research or community-led programmes and pilots 
16 
Domain/Country 
Cases and used 
theories/models 
Netherlands New Zealand Switzerland Italy Austria Norway Sweden Belgium UK Other countries 
Smart Metering/ 
Feedback 
Jouw Energie Moment 
Theories/Models used: 
Expectancy Value 
Theory 
Design with Intent 
Interpretation for 
sustainable behaviour 
Responses to Time Varying 
Prices for Electricity (Otago 
Uni) 
Theories/Model used: Classical 
Economics and marketing 
Smart Metering Zurich Pilot 
EWZ and EKZ 
Theories/Model used: 
behavioural economics and 
social norms/comparisons 
Time of Use Tariff 
Theories/Models: 
Classical Economics 
Die Energiejagd 
Theories/Models: 
Shared learning, 
Social Norming, 
freezing/ 
unfreezing 
Demosteinkjer 
Theories/Models: 
Theory of Planned 
Behaviour 
Clockwise 
Theories/Models: 
Constructivist 
Learning Theory 
Shared learning 
Rettie, Ruth CHARM 
Theories/Models used: 
social norms approach 
practice theory 
Spain (Juan Pablo 
Garçia): VERDIEM 
Theories/Models: 
Classical Economics 
Smart Metering EKT Dietikon 
Theories/Model used: 
behavioural model of residential 
energy use by Raaij  Verhallen 
behavioural economics and 
social norms/comparisons 
!CO2 
Management 
Theories/Models: 
Classical 
Economics 
Portugal (Joane 
Abreu): Smart meter 
feedback in North 
Theories: Nudge, 
classical economics, 
moments of change 
Munx Repower website 
Theories/Model used: 
behavioural economics, social 
norming 
US (Michela 
Beltracchi): 
Opower feedback 
programme 
Models: Cialdini’s 
Social Norming 
Retrofitting 
Blok voor Blok aanpak, 
retrofitting programme 
Theories/models used: 
Behavioural economics 
Warm Up New Zealand: Heat 
Smart 
Theories/Models used: social 
marketing; social norms; 
classical economic; TPB 
Swiss Building Retrofit 
Program 
Models: Classical Economics 
Retrofitting of 
Myhrenenga 
Housing 
Theories: TPB 
Building retrofits 
Theories: Shared 
Learning 
2000 Watts Society (housing) 
Models: Ethics, long-term 
visioning 
SMEs De Groene Daad 
Theory/model used: 
Nudge 
EECA SME Crown Loans 
Scheme 
Theory/model used: originally 
based on TPB; changed to social 
learning and social norm 
theories 
Energy-Model and SME-Model 
from (EnAW) 
Theories/Models used: 
Classical Economics 
Social norm 
Finnfjord 
Theories: 
Leadership 
Build4Change 
Model: Nudge 
Energy Cultures SMEs pilot 
Model used: Energy Cultures 
Mobility 
Het Nieuwe Rijden (the 
New Driving) 
Theories and models 
used: Psychology: Henry 
A Murray (1938) and the 
acceptability/availability 
model of behaviour by 
Rose (1990). 
Active a2b 
Theory/models used: Norm 
Activation Theory 
Elaboration Likelihood Model 
Stern’s Principles for Intervening 
Triandis TIB 
Lewin’s Unfreezing/Refreezing 
McKenzie-Mohr 
2000 Watt on mobility 
Models: Ethics, long-term 
visioning 
Electric vehicles 
Nobil 
Theories/Models 
used: TPB 
Stockholm 
congestion tax 
Models: activity 
based models 
Chatterton  Wilson 
Framework 
Combining 
individualistic (eg 
Triandis) and societal 
(Practice theory) 
approaches to help UK 
policymakers 
Kevin Luten 
UrbanTrans (Australia) 
Transport behaviour 
change based on BJ 
Fogg 
NZ Post Transport Driver 
behaviour training 
Theory/models used: Value 
Action Gap Theory 
Fuel consumption of newly 
purchased cars 
Theory of Planned Behaviour 
(TPB) and Norm-Activation 
Model (NAM)
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling 
17
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling 
Narratives = social science tool aimed at providing 
way to explore how big events (policies) impact on 
small scale (individuals) 
17
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling 
Narratives = social science tool aimed at providing 
way to explore how big events (policies) impact on 
small scale (individuals) 
Allow for quick, practical and useful understanding of 
complexity of interconnected factors in behaviour 
research 
17
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling 
Narratives = social science tool aimed at providing 
way to explore how big events (policies) impact on 
small scale (individuals) 
Allow for quick, practical and useful understanding of 
complexity of interconnected factors in behaviour 
research 
We all turn everything into a narrative in order to 
remember it 
17
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling 
Narratives = social science tool aimed at providing 
way to explore how big events (policies) impact on 
small scale (individuals) 
Allow for quick, practical and useful understanding of 
complexity of interconnected factors in behaviour 
research 
We all turn everything into a narrative in order to 
remember it 
Is there less bias when telling facts in a narrative 
format rather than in ‘hard’ figures, facts and stats? 
17
Target Audience of Task XXIV A shared language for 
collaboration? 
Stories are powerful because they transport us 
into other people’s worlds but, in doing that, they 
change the way our brains work and potentially 
change our brain chemistry — and that’s what it 
means to be a social creature. Paul Zak, 
Neuroeconomist 
“ 
The Interpreter - is a left hemisphere function that organises our 
memories into plausible stories. Michael Gazzaniga, Cognitive 
Neuroscientist 
Evolution has wired our brains for storytelling. A story, if broken down into the 
simplest form is a connection of cause and effect. We make up (short) stories in 
our heads for every action and conversation. Whenever we hear a story, we 
want to relate it to one of our existing experiences. Uri Hasson, psychologist 
The ‘narrative turn’: Storytelling sociology views lived experience as 
constructed, at least in part, by the stories people tell about it. Berger  
Quinney, sociologists 
“
Different stories 
19
Different stories 
19
Different stories 
19
Different stories 
19
Different stories 
19
Different stories 
19
Neoclassical economics 
retrofitting 
Several of our Retrofitting cases informed 
by neoclassical economics: money and 
information 
20 
http://www.contemporaryartdaily.com/wp-content/uploads/2012/02/2.jpg 
http://pinterest.com/kyrpersa/homo-economicus/
The story of neoclassical 
economics and retrofitting 
Money makes the world go round 
You need to change your home’s energy use and we will help you by paying 
(part of) its retrofitting 
By the way, you need to pay up first and it might take a while before we pay 
you back 
The info we need from you will teach you all you need to know. 
You only need to make a one-off decision to invest 
We have the technology you need, contractors or installers (you will need to 
find/choose) will put it in and that’s it! 
If you do not understand the technology, just don’t touch the buttons… 
You will save money for a nice weekend to the Bahamas 
You only need to give us a bill from your installer, we probably won’t check 
how much energy you actually saved 
What counts for us is how many m2 are insulated, how many homes are 
retrofitted or how much money is spent. Oh yes, and how many kWh are 
saved of course! 
We will do the number crunching, don't worry, we do not need to know 
what you actually saved, we will use models to calculate all energy savings 
But if you want to know how much energy you saved, buy a metering device. 
21
The story of neoclassical 
economics and retrofitting 
Money makes the world go round 
You need to change your home’s energy use and we will help you by paying 
(part of) its retrofitting 
By the way, you need to pay up first and it might take a while before we pay 
you back 
The info we need from you will teach you all you need to know. 
You only need to make a one-off decision to invest 
We have the technology you need, contractors or installers (you will need to 
find/choose) will put it in and that’s it! 
If you do not understand the technology, just don’t touch the buttons… 
You will save money for a nice weekend to the Bahamas 
You only need to give us a bill from your installer, we probably won’t check 
how much energy you actually saved 
What counts for us is how many m2 are insulated, how many homes are 
retrofitted or how much money is spent. Oh yes, and how many kWh are 
saved of course! 
We will do the number crunching, don't worry, we do not need to know 
what you actually saved, we will use models to calculate all energy savings 
But if you want to know how much energy you saved, buy a metering device. 
21
Behavioural economics 
retrofitting 
22 
enayetkabir.blogspot.com 
greenbookblog.com 
Several of our 
Retrofitting cases 
informed by 
behavioural 
economics
The story of behavioural 
economics  retrofitting 
Money still makes the world go round 
By the way, you still need to pay up first and it might take a while before we pay you 
back 
The info we need from you will teach you all you need to know 
You have many choices but we will design choice architecture to ensure you make 
the right one to retrofit your home 
You only need, not only for yourself but for the sake of all, to make a one-off 
decision to invest 
And to do so, we have the money, technology you need and we will design rules, 
regulations, institutions, or infrastructure that will nudge you in the right direction 
You will save money, or the environment or whatever matters to you 
You only need to give us a bill from your installer, we won’t check how much actual 
energy was saved 
What counts for us is how many m2 are insulated, how many homes are retrofitted 
or how much money is spent. Oh yes, and how many kWh are saved of course! 
We will do the number crunching, don't worry, we do not need to know what you 
actually saved, we will use models to calculate all energy savings 
But if you want to know how much energy, CO2, trees or polar bears you saved, 
buy a metering device 
23
The story of behavioural 
economics  retrofitting 
Money still makes the world go round 
By the way, you still need to pay up first and it might take a while before we pay you 
back 
The info we need from you will teach you all you need to know 
You have many choices but we will design choice architecture to ensure you make 
the right one to retrofit your home 
You only need, not only for yourself but for the sake of all, to make a one-off 
decision to invest 
And to do so, we have the money, technology you need and we will design rules, 
regulations, institutions, or infrastructure that will nudge you in the right direction 
You will save money, or the environment or whatever matters to you 
You only need to give us a bill from your installer, we won’t check how much actual 
energy was saved 
What counts for us is how many m2 are insulated, how many homes are retrofitted 
or how much money is spent. Oh yes, and how many kWh are saved of course! 
We will do the number crunching, don't worry, we do not need to know what you 
actually saved, we will use models to calculate all energy savings 
But if you want to know how much energy, CO2, trees or polar bears you saved, 
buy a metering device 
23
Systemic approaches and 
retrofitting 
blogs.scientificamerican.com 24
Systemic approaches and 
retrofitting 
Together we will make the world go round 
You embody what we need to know and change: do, feel, learn 
We will help you understand and use the technology, and train those that install and 
sell it to you 
We will create a supportive material, institutional and social environment 
Your needs are important so we need to do this together, as if this were your kitchen 
or bathroom! 
Your life will change 
It's all about us now, and our grandchildren 
Quality matters and we will keep learning and sharing 
If we need to be flexible we will 
This is only the start of a long way and your home is the first step 
We will monitor, calculate and report on energy, money, health, welfare, comfort, 
wellbeing 
And learnings based on qualitative and quantitative inputs will be shared (with you) 
We will help you figure out what your impact is to be able to make sure you get where 
we collectively want to! 
25
Systemic approaches and 
retrofitting 
Together we will make the world go round 
You embody what we need to know and change: do, feel, learn 
We will help you understand and use the technology, and train those that install and 
sell it to you 
We will create a supportive material, institutional and social environment 
Your needs are important so we need to do this together, as if this were your kitchen 
or bathroom! 
Your life will change 
It's all about us now, and our grandchildren 
Quality matters and we will keep learning and sharing 
If we need to be flexible we will 
This is only the start of a long way and your home is the first step 
We will monitor, calculate and report on energy, money, health, welfare, comfort, 
wellbeing 
And learnings based on qualitative and quantitative inputs will be shared (with you) 
We will help you figure out what your impact is to be able to make sure you get where 
we collectively want to! 
25
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Types of stories: retrofitting 
26
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting 
Once upon a time... there was a beautiful country called New Zealand,which 
had very cold, damp houses. 
Every day...Kiwis shivered and froze, but they just told each other to stop being 
a sissy and put on another jumper. 
But, one day...the new right-wing Government decided it needed to show it 
wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It 
was meant to insulate a quarter of the housing stock, create many jobs and a new 
market, and reduce energy use, energy bills and CO2. 
Because of that...the Energy Efficiency and Conservation Authority set about 
tendering for the best contractors in the country to fulfil this lofty goal. 
But then...they realised that people weren’t that interested in insulation, they 
rather spent their money on a new kitchen and kept putting on those jumpers! 
Because of that... they concentrated on using Third Party Providers and other 
community groups to ensure that at least the most needy and vulnerable people 
got free insulation and clean heating installed. 
So, finally... they did an evaluation of the programme and found that the real 
benefits - $5 for every $1 spent, lay in the health improvements, not a new market 
or energy savings or lower bills. 
And, ever since then... The other Kiwis also slowly realised that being warm 
and cozy in your home was maybe just as important as having a new kitchen. 27
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting 
Once upon a time... there was a beautiful country called New Zealand,which 
had very cold, damp houses. 
Every day...Kiwis shivered and froze, but they just told each other to stop being 
a sissy and put on another jumper. 
But, one day...the new right-wing Government decided it needed to show it 
wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It 
was meant to insulate a quarter of the housing stock, create many jobs and a new 
market, and reduce energy use, energy bills and CO2. 
Because of that...the Energy Efficiency and Conservation Authority set about 
tendering for the best contractors in the country to fulfil this lofty goal. 
But then...they realised that people weren’t that interested in insulation, they 
rather spent their money on a new kitchen and kept putting on those jumpers! 
Because of that... they concentrated on using Third Party Providers and other 
community groups to ensure that at least the most needy and vulnerable people 
got free insulation and clean heating installed. 
So, finally... they did an evaluation of the programme and found that the real 
benefits - $5 for every $1 spent, lay in the health improvements, not a new market 
or energy savings or lower bills. 
And, ever since then... The other Kiwis also slowly realised that being warm 
and cozy in your home was maybe just as important as having a new kitchen. 27
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting 
Once upon a time... there was a beautiful country called New Zealand,which 
had very cold, damp houses. 
Every day...Kiwis shivered and froze, but they just told each other to stop being 
a sissy and put on another jumper. 
But, one day...the new right-wing Government decided it needed to show it 
wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It 
was meant to insulate a quarter of the housing stock, create many jobs and a new 
market, and reduce energy use, energy bills and CO2. 
Because of that...the Energy Efficiency and Conservation Authority set about 
tendering for the best contractors in the country to fulfil this lofty goal. 
But then...they realised that people weren’t that interested in insulation, they 
rather spent their money on a new kitchen and kept putting on those jumpers! 
Because of that... they concentrated on using Third Party Providers and other 
community groups to ensure that at least the most needy and vulnerable people 
got free insulation and clean heating installed. 
So, finally... they did an evaluation of the programme and found that the real 
benefits - $5 for every $1 spent, lay in the health improvements, not a new market 
or energy savings or lower bills. 
And, ever since then... The other Kiwis also slowly realised that being warm 
and cozy in your home was maybe just as important as having a new kitchen. 27
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting 
Once upon a time... there was a beautiful country called New Zealand,which 
had very cold, damp houses. 
Every day...Kiwis shivered and froze, but they just told each other to stop being 
a sissy and put on another jumper. 
But, one day...the new right-wing Government decided it needed to show it 
wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It 
was meant to insulate a quarter of the housing stock, create many jobs and a new 
market, and reduce energy use, energy bills and CO2. 
Because of that...the Energy Efficiency and Conservation Authority set about 
tendering for the best contractors in the country to fulfil this lofty goal. 
But then...they realised that people weren’t that interested in insulation, they 
rather spent their money on a new kitchen and kept putting on those jumpers! 
Because of that... they concentrated on using Third Party Providers and other 
community groups to ensure that at least the most needy and vulnerable people 
got free insulation and clean heating installed. 
So, finally... they did an evaluation of the programme and found that the real 
benefits - $5 for every $1 spent, lay in the health improvements, not a new market 
or energy savings or lower bills. 
And, ever since then... The other Kiwis also slowly realised that being warm 
and cozy in your home was maybe just as important as having a new kitchen. 27
example: insulation subsidies 
But over the ditch, it got more serious...
example: insulation subsidies 
But over the ditch, it got more serious...
example: insulation subsidies 
But over the ditch, it got more serious...
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
Number 8 Wire 
a classic tale of grid challenges and opportunities 
29
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
Once upon a time 
Number 8 Wire 
a classic tale of grid challenges and opportunities 
29 
IEA Demand Side Management Programme 
1
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
Once upon a time 
Number 8 Wire 
a classic tale of grid challenges and opportunities 
29 
IEA Demand Side Management Programme 
1 
A love story about warm, dry 
homes 
Warm Up New Zealand: Heat Smart 
17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
Once upon a time 
Love conquers all 
Number 8 Wire 
a classic tale of grid challenges and opportunities 
29 
IEA Demand Side Management Programme 
1 
A love story about warm, dry 
homes 
Warm Up New Zealand: Heat Smart 
17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
THE HITCHHIKER’S GUIDE to DSM 
Subtasks of Task XXIV 
Once upon a time 
Rule #1 
Love conquers all 
Number 8 Wire 
a classic tale of grid challenges and opportunities 
29 
IEA Demand Side Management Programme 
1 
A love story about warm, dry 
homes 
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Successes 
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THE HITCHHIKER’S GUIDE to DSM 
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Once upon a time 
Rule #1 
Love conquers all 
Number 8 Wire 
a classic tale of grid challenges and opportunities 
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IEA Demand Side Management Programme 
1 
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1 
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Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
THE HITCHHIKER’S GUIDE to DSM 
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Once upon a time 
A 3-part sRtourlye o#f 1daring research 
collaborations on energy 
Love conquers all 
behaviour and demand response 
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a classic tale of grid challenges and opportunities 
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IEA Demand Side Management Programme 
1 
A love story about warm, dry 
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Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
THE HITCHHIKER’S GUIDE to DSM 
Subtasks of Task XXIV 
Once upon a time 
A 3-part sRtourlye o#f 1daring research 
collaborations on energy 
Love conquers all 
behaviour and demand response 
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a classic tale of grid challenges and opportunities 
29 
IEA Demand Side Management Programme 
1 
A love story about warm, dry 
homes 
Warm Up New Zealand: Heat Smart 
17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
THE HITCHHIKER’S GUIDE to DSM 
Subtasks of Task XXIV 
Once upon a time 
A 3-part sRtourlye o#f 1daring research 
collaborations on energy 
Love conquers all 
behaviour and demand response 
Number 8 Wire 
a classic tale of grid challenges and opportunities 
29 
IEA Demand Side Management Programme 
1 
A love story about warm, dry 
homes 
Warm Up New Zealand: Heat Smart 
17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
30
Storytelling 
Successes 
7*15,2$-#$89-9'#:$$ 
-%*')+$*$2'##,$#1,6;$ 
5,$#%$=#*(*,) 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
30 
!#$%'()$*+$#,-#'#)$*$,#%$#'*.$-#$/,-'01#,# 
+XPDQFRQVXPSWLRQSDWWHUQVKDYHEHFRPHDVLJQL¿FDQWLQÀXHQFH$ 
,$-#$2(3*($#,45',6#,- 
Growth 
in global 
population 
Climate change 
Pressures 
Challenges Challenges 
Ocean acidification 
Air pollution 
Increasing 
consumption 
of resources 
Reduced quality 
of freshwater 
Lowering emissions will require changes in patterns 
of production and consumption, but need not result in 
SOCIAL AND ECONOMIC 
CHALLENGES 
“Collaborative multi-stake-holder 
action is required as 
businesses, governments, 
or civil society alone do 
not have both the tools 
and the authority to tackle 
systemic risks” 
“Global Risks 2014”, 
World Economic Forum 
ENVIRONMENTAL 
CHALLENGES 
Biodiversity loss 
!#$%%%'(()*'+#%%$+,%
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
! 
How the island became green – a ‘Just So’ scenario 
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85.%)5#.835#2!*311398.6!1#)%.0?!!! 
! 
-.#/0$1(0???!=)394*.835!/3429!85*)%#0%@!13)%!1%#.7!13)%!/3327!13)%!23$07!13)%!80+7!13)%!)48.7!#59!13)%!182?!!A)3/85$!AB!/#0! 
.+%!130.!81=3).#5.!$3#2!3)!.+#.!*345.)67!%:%5!13)%!81=3).#5.!.+#5!.+%!/%22;%85$!3!8.0!=%3=2%!#59!.+%!%5:8)351%5.?!!! 
! 
2%)$'#$1(0???!!=%3=2%!0.#).%9!.3!)%#280%!.+#.!.+%8)!)8:%)0!/%)%!;%*3185$!85*)%#085$26!=3224.%97!8.!/#0!+#)9%)!.3!*#.*+!80+!#59!13)%! 
5#.8:%!;8)90!#59!#581#2!0=%*8%0!/%)%!.+)%#.%5%9!/8.+!%C.85*.835?! 
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*2%#5!#59!+%#2.+6!/#.%)/#60!#59!*3#0.07!)%94*%9!;8398:%)08.6!23007!#59!+#==8%)!#59!+%#2.+8%)!*311458.8%0?!! 
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! 
F+%!%59? 
30 
! 
!!
Storytelling 
Successes 
Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 
! 
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! 
F+%!%59? 
30 
! 
!!
So...what’s the story?
So...what’s the story?
So...what’s the story? 
- There is no silver bullet anywhere
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key 
- Social media and networks are really good (theoretically) for it
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key 
- Social media and networks are really good (theoretically) for it 
- But: professionals are very weary to use it
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key 
- Social media and networks are really good (theoretically) for it 
- But: professionals are very weary to use it 
- It’s also hard to find the right people and break down silos
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key 
- Social media and networks are really good (theoretically) for it 
- But: professionals are very weary to use it 
- It’s also hard to find the right people and break down silos 
- Everyone has a piece of the puzzle but we haven’t fit it together
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key 
- Social media and networks are really good (theoretically) for it 
- But: professionals are very weary to use it 
- It’s also hard to find the right people and break down silos 
- Everyone has a piece of the puzzle but we haven’t fit it together 
- We need a shared learning and collaboration platform that works
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key 
- Social media and networks are really good (theoretically) for it 
- But: professionals are very weary to use it 
- It’s also hard to find the right people and break down silos 
- Everyone has a piece of the puzzle but we haven’t fit it together 
- We need a shared learning and collaboration platform that works 
- We also need a shared language based on narratives
So...what’s the story? 
- There is no silver bullet anywhere 
- Homo economicus doesn’t exist in energy 
- Habits are the most difficult thing to break 
- We need to look a whole-system, societal change 
- This can’t be done in isolation by one sector - collaboration is key 
- Social media and networks are really good (theoretically) for it 
- But: professionals are very weary to use it 
- It’s also hard to find the right people and break down silos 
- Everyone has a piece of the puzzle but we haven’t fit it together 
- We need a shared learning and collaboration platform that works 
- We also need a shared language based on narratives 
- It’s all about the people!
The way we look at the 
Energy System 
eetd.lbl.gov
The way we look at the 
Energy System 
TOP DOWN 
eetd.lbl.gov
The way we look at the 
Energy System 
TOP DOWN 
SUPPLY -- TD -- TECHNOLOGY -- USER 
eetd.lbl.gov
Target Audience of Task XXIV Another way we could look 
at the Energy System 
33
34
Subtasks of Task XXIV want to hear more of 
our story? 
to join the expert platform: 
drsea@orcon.net.nz

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IEA DSM Task 24 BEHAVE presentation 2014

  • 1. Subtasks of Task XXIV social media and IEA DSM TASK 24 Task XXIV Closing the Loop - Behaviour Change in DSM: From Theory to Practice Dr Sea Rotmann Operating Agent BEHAVE Conference, Sept 3-4, 2014
  • 2. Some special features of Task XXIV 2 Text Premise for Task XXIV What’s special about Task 24?
  • 3. Some special features of Task XXIV 2 Text Premise for Task XXIV What’s special about Task 24?
  • 4. Some special features of Task XXIV 2 Text Premise for Task XXIV What’s special about Task 24?
  • 5. Some special features of Task XXIV 2 Text Premise for Task XXIV What’s special about Task 24?
  • 6. Some special features of Task XXIV 2 Text Premise for Task XXIV What’s special about Task 24?
  • 7. Some special features of Task XXIV 2 Text Premise for Task XXIV What’s special about Task 24?
  • 8. Some special features of Task XXIV 2 Text Premise for Task XXIV What’s special about Task 24?
  • 11. Participating countries 16 countries 25 Tasks
  • 12. Participating countries 16 countries 25 Tasks Task 24
  • 13. Participating countries 16 countries 25 Tasks Task 24
  • 14. Participating countries 16 countries 25 Tasks Task 24
  • 15. Our Audience Target Audience of Task XXIV 1Intermediaries Policymakers Researchers Industry The Third Sector 4 Pics via: theinnovativeeducator.blogspot.com, dreamstime.com, agu.org, lifesupplemented.org, rassutassu.com, change.comminit.com
  • 16. Our Audience Target Audience of Task XXIV 1Intermediaries Policymakers Researchers Industry The Third Sector understanding THE BEHAVIOUR OF THE BEHAVIOUR CHANGERS 4 Pics via: theinnovativeeducator.blogspot.com, dreamstime.com, agu.org, lifesupplemented.org, rassutassu.com, change.comminit.com
  • 17. SubtaSskusb otf aTsaksks XXIV 5- Social media expert platform 1- Helicopter view of models, frameworks, contexts, case studies and evaluation metrics 2- In depth analysis in areas of greatest need 3- Evaluation tool for stakeholders 4- Country-specific project ideas, action plans and pilot projects
  • 18. Subtasks of Task XXIV Subtask V - expert platform -125 videos & presentations - 75 photos - 6 blogs -18 events -21 discussion fora -3 member groups
  • 19. Some special features of Task XXIV 7 Text SubtaPsrekm 5is e- fEorx Tpaeskr tX PXlIVatform >
  • 20. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not:
  • 21. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not: A good place to ‘collect’ experts and info
  • 22. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not: A good place to ‘collect’ experts and info A good broadcasting tool
  • 23. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not: A good place to ‘collect’ experts and info A good broadcasting tool A good way of measuring Task impact (GA)
  • 24. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not: A good place to ‘collect’ experts and info A good broadcasting tool A good way of measuring Task impact (GA) A silver bullet for making people talk
  • 25. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not: A good place to ‘collect’ experts and info A good broadcasting tool A good way of measuring Task impact (GA) A silver bullet for making people talk A way of making busy experts use social media
  • 26. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not: A good place to ‘collect’ experts and info A good broadcasting tool A good way of measuring Task impact (GA) A silver bullet for making people talk A way of making busy experts use social media A way of easily managing files
  • 27. Some special features of Task XXIV 8 Text SubPtraemskis e5 f o-r MTaaskin X lXeIsVsons A social media platform is/not: A good place to ‘collect’ experts and info A good broadcasting tool A good way of measuring Task impact (GA) A silver bullet for making people talk A way of making busy experts use social media A way of easily managing files ==> also created a Wiki to make case studies more easily accessible (www.ieadsmtask24wiki.info)
  • 28. Some special features of Task XXIV 9 Text TheP rsemtoiser fyor Toafsk T XXaIsVk 24
  • 29. Some special features of Task XXIV 9 Text TheP rsemtoiser fyor Toafsk T XXaIsVk 24
  • 30. Some special features of Task XXIV 9 Text TheP rsemtoiser fyor Toafsk T XXaIsVk 24
  • 31. Some special features of Task XXIV 9 Text TheP rsemtoiser fyor Toafsk T XXaIsVk 24
  • 32. Some special features of Task XXIV 9 Text TheP rsemtoiser fyor Toafsk T XXaIsVk 24
  • 33. Some special features of Task XXIV 9 Text TheP rsemtoiser fyor Toafsk T XXaIsVk 24
  • 34. MSaunby thauskrds loesf Ttoa sokv eXrXcoIVme Towards a multiple models approach ³$OOPRGHOVDUH wrong, but some of WKHPDUHXVHIXO´ George E.P. Box (1979)
  • 39. eneSrugbyta ssktso orfi eTsa:s kp XeXrsIVonal
  • 40. eneSrugbyta ssktso orfi eTsa:s kp XeXrsIVonal YOUTUBE: https://www.youtube.com/ watch? v=wbe83S8FfO0list=UU_p3PlWDpLyDB h8TwUBmVHQ
  • 41. CSuobtuasnkts royf T satsko XrXieIVs IEA DSM – Task XXIV Belgian Story Brussels, September 7, 2012 Swiss Energy Strategy and research projects concerning behavior change Dr. Aurelio Fetz, Market Regulation, Swiss Federal Office of Energy Workshop IEA DSM Task 24, 15.10.2013 demand-side The New Zealand energy story Sea Rotmann and Janet Stephenson ^ Norwegian Energy Story
  • 42. CSuobtuasnkts royf T satsko XrXieIVs IEA DSM – Task XXIV Belgian Story The Good, the Brussels, Bad September 7, 2012 and the Ugly Swiss Energy Strategy and research projects concerning behavior change Dr. Aurelio Fetz, Market Regulation, Swiss Federal Office of Energy Workshop IEA DSM Task 24, 15.10.2013 - a true frontier story of DSM roll-out in South Africa ! demand-side The New Zealand energy story Sea Rotmann and Janet Stephenson ^ Norwegian Energy Story BarryBredenkamp , ( SANEDI) and Dr Mathilda du Preez, (University of Pretoria) 17 March 2014
  • 44. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew worked examples in Task 24 Case studies collected for IEA DSM Task 24 in transport, building retrofits, SMEs and smart metering Note: Blue boxes denote government-led policies and programmes, green boxes denote business, research or community-led programmes and pilots 16 Domain/Country Cases and used theories/models Netherlands New Zealand Switzerland Italy Austria Norway Sweden Belgium UK Other countries Smart Metering/ Feedback Jouw Energie Moment Theories/Models used: Expectancy Value Theory Design with Intent Interpretation for sustainable behaviour Responses to Time Varying Prices for Electricity (Otago Uni) Theories/Model used: Classical Economics and marketing Smart Metering Zurich Pilot EWZ and EKZ Theories/Model used: behavioural economics and social norms/comparisons Time of Use Tariff Theories/Models: Classical Economics Die Energiejagd Theories/Models: Shared learning, Social Norming, freezing/ unfreezing Demosteinkjer Theories/Models: Theory of Planned Behaviour Clockwise Theories/Models: Constructivist Learning Theory Shared learning Rettie, Ruth CHARM Theories/Models used: social norms approach practice theory Spain (Juan Pablo Garçia): VERDIEM Theories/Models: Classical Economics Smart Metering EKT Dietikon Theories/Model used: behavioural model of residential energy use by Raaij Verhallen behavioural economics and social norms/comparisons !CO2 Management Theories/Models: Classical Economics Portugal (Joane Abreu): Smart meter feedback in North Theories: Nudge, classical economics, moments of change Munx Repower website Theories/Model used: behavioural economics, social norming US (Michela Beltracchi): Opower feedback programme Models: Cialdini’s Social Norming Retrofitting Blok voor Blok aanpak, retrofitting programme Theories/models used: Behavioural economics Warm Up New Zealand: Heat Smart Theories/Models used: social marketing; social norms; classical economic; TPB Swiss Building Retrofit Program Models: Classical Economics Retrofitting of Myhrenenga Housing Theories: TPB Building retrofits Theories: Shared Learning 2000 Watts Society (housing) Models: Ethics, long-term visioning SMEs De Groene Daad Theory/model used: Nudge EECA SME Crown Loans Scheme Theory/model used: originally based on TPB; changed to social learning and social norm theories Energy-Model and SME-Model from (EnAW) Theories/Models used: Classical Economics Social norm Finnfjord Theories: Leadership Build4Change Model: Nudge Energy Cultures SMEs pilot Model used: Energy Cultures Mobility Het Nieuwe Rijden (the New Driving) Theories and models used: Psychology: Henry A Murray (1938) and the acceptability/availability model of behaviour by Rose (1990). Active a2b Theory/models used: Norm Activation Theory Elaboration Likelihood Model Stern’s Principles for Intervening Triandis TIB Lewin’s Unfreezing/Refreezing McKenzie-Mohr 2000 Watt on mobility Models: Ethics, long-term visioning Electric vehicles Nobil Theories/Models used: TPB Stockholm congestion tax Models: activity based models Chatterton Wilson Framework Combining individualistic (eg Triandis) and societal (Practice theory) approaches to help UK policymakers Kevin Luten UrbanTrans (Australia) Transport behaviour change based on BJ Fogg NZ Post Transport Driver behaviour training Theory/models used: Value Action Gap Theory Fuel consumption of newly purchased cars Theory of Planned Behaviour (TPB) and Norm-Activation Model (NAM)
  • 45. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling 17
  • 46. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling Narratives = social science tool aimed at providing way to explore how big events (policies) impact on small scale (individuals) 17
  • 47. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling Narratives = social science tool aimed at providing way to explore how big events (policies) impact on small scale (individuals) Allow for quick, practical and useful understanding of complexity of interconnected factors in behaviour research 17
  • 48. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling Narratives = social science tool aimed at providing way to explore how big events (policies) impact on small scale (individuals) Allow for quick, practical and useful understanding of complexity of interconnected factors in behaviour research We all turn everything into a narrative in order to remember it 17
  • 49. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Storytelling Narratives = social science tool aimed at providing way to explore how big events (policies) impact on small scale (individuals) Allow for quick, practical and useful understanding of complexity of interconnected factors in behaviour research We all turn everything into a narrative in order to remember it Is there less bias when telling facts in a narrative format rather than in ‘hard’ figures, facts and stats? 17
  • 50. Target Audience of Task XXIV A shared language for collaboration? Stories are powerful because they transport us into other people’s worlds but, in doing that, they change the way our brains work and potentially change our brain chemistry — and that’s what it means to be a social creature. Paul Zak, Neuroeconomist “ The Interpreter - is a left hemisphere function that organises our memories into plausible stories. Michael Gazzaniga, Cognitive Neuroscientist Evolution has wired our brains for storytelling. A story, if broken down into the simplest form is a connection of cause and effect. We make up (short) stories in our heads for every action and conversation. Whenever we hear a story, we want to relate it to one of our existing experiences. Uri Hasson, psychologist The ‘narrative turn’: Storytelling sociology views lived experience as constructed, at least in part, by the stories people tell about it. Berger Quinney, sociologists “
  • 57. Neoclassical economics retrofitting Several of our Retrofitting cases informed by neoclassical economics: money and information 20 http://www.contemporaryartdaily.com/wp-content/uploads/2012/02/2.jpg http://pinterest.com/kyrpersa/homo-economicus/
  • 58. The story of neoclassical economics and retrofitting Money makes the world go round You need to change your home’s energy use and we will help you by paying (part of) its retrofitting By the way, you need to pay up first and it might take a while before we pay you back The info we need from you will teach you all you need to know. You only need to make a one-off decision to invest We have the technology you need, contractors or installers (you will need to find/choose) will put it in and that’s it! If you do not understand the technology, just don’t touch the buttons… You will save money for a nice weekend to the Bahamas You only need to give us a bill from your installer, we probably won’t check how much energy you actually saved What counts for us is how many m2 are insulated, how many homes are retrofitted or how much money is spent. Oh yes, and how many kWh are saved of course! We will do the number crunching, don't worry, we do not need to know what you actually saved, we will use models to calculate all energy savings But if you want to know how much energy you saved, buy a metering device. 21
  • 59. The story of neoclassical economics and retrofitting Money makes the world go round You need to change your home’s energy use and we will help you by paying (part of) its retrofitting By the way, you need to pay up first and it might take a while before we pay you back The info we need from you will teach you all you need to know. You only need to make a one-off decision to invest We have the technology you need, contractors or installers (you will need to find/choose) will put it in and that’s it! If you do not understand the technology, just don’t touch the buttons… You will save money for a nice weekend to the Bahamas You only need to give us a bill from your installer, we probably won’t check how much energy you actually saved What counts for us is how many m2 are insulated, how many homes are retrofitted or how much money is spent. Oh yes, and how many kWh are saved of course! We will do the number crunching, don't worry, we do not need to know what you actually saved, we will use models to calculate all energy savings But if you want to know how much energy you saved, buy a metering device. 21
  • 60. Behavioural economics retrofitting 22 enayetkabir.blogspot.com greenbookblog.com Several of our Retrofitting cases informed by behavioural economics
  • 61. The story of behavioural economics retrofitting Money still makes the world go round By the way, you still need to pay up first and it might take a while before we pay you back The info we need from you will teach you all you need to know You have many choices but we will design choice architecture to ensure you make the right one to retrofit your home You only need, not only for yourself but for the sake of all, to make a one-off decision to invest And to do so, we have the money, technology you need and we will design rules, regulations, institutions, or infrastructure that will nudge you in the right direction You will save money, or the environment or whatever matters to you You only need to give us a bill from your installer, we won’t check how much actual energy was saved What counts for us is how many m2 are insulated, how many homes are retrofitted or how much money is spent. Oh yes, and how many kWh are saved of course! We will do the number crunching, don't worry, we do not need to know what you actually saved, we will use models to calculate all energy savings But if you want to know how much energy, CO2, trees or polar bears you saved, buy a metering device 23
  • 62. The story of behavioural economics retrofitting Money still makes the world go round By the way, you still need to pay up first and it might take a while before we pay you back The info we need from you will teach you all you need to know You have many choices but we will design choice architecture to ensure you make the right one to retrofit your home You only need, not only for yourself but for the sake of all, to make a one-off decision to invest And to do so, we have the money, technology you need and we will design rules, regulations, institutions, or infrastructure that will nudge you in the right direction You will save money, or the environment or whatever matters to you You only need to give us a bill from your installer, we won’t check how much actual energy was saved What counts for us is how many m2 are insulated, how many homes are retrofitted or how much money is spent. Oh yes, and how many kWh are saved of course! We will do the number crunching, don't worry, we do not need to know what you actually saved, we will use models to calculate all energy savings But if you want to know how much energy, CO2, trees or polar bears you saved, buy a metering device 23
  • 63. Systemic approaches and retrofitting blogs.scientificamerican.com 24
  • 64. Systemic approaches and retrofitting Together we will make the world go round You embody what we need to know and change: do, feel, learn We will help you understand and use the technology, and train those that install and sell it to you We will create a supportive material, institutional and social environment Your needs are important so we need to do this together, as if this were your kitchen or bathroom! Your life will change It's all about us now, and our grandchildren Quality matters and we will keep learning and sharing If we need to be flexible we will This is only the start of a long way and your home is the first step We will monitor, calculate and report on energy, money, health, welfare, comfort, wellbeing And learnings based on qualitative and quantitative inputs will be shared (with you) We will help you figure out what your impact is to be able to make sure you get where we collectively want to! 25
  • 65. Systemic approaches and retrofitting Together we will make the world go round You embody what we need to know and change: do, feel, learn We will help you understand and use the technology, and train those that install and sell it to you We will create a supportive material, institutional and social environment Your needs are important so we need to do this together, as if this were your kitchen or bathroom! Your life will change It's all about us now, and our grandchildren Quality matters and we will keep learning and sharing If we need to be flexible we will This is only the start of a long way and your home is the first step We will monitor, calculate and report on energy, money, health, welfare, comfort, wellbeing And learnings based on qualitative and quantitative inputs will be shared (with you) We will help you figure out what your impact is to be able to make sure you get where we collectively want to! 25
  • 66. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Types of stories: retrofitting 26
  • 67. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting Once upon a time... there was a beautiful country called New Zealand,which had very cold, damp houses. Every day...Kiwis shivered and froze, but they just told each other to stop being a sissy and put on another jumper. But, one day...the new right-wing Government decided it needed to show it wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It was meant to insulate a quarter of the housing stock, create many jobs and a new market, and reduce energy use, energy bills and CO2. Because of that...the Energy Efficiency and Conservation Authority set about tendering for the best contractors in the country to fulfil this lofty goal. But then...they realised that people weren’t that interested in insulation, they rather spent their money on a new kitchen and kept putting on those jumpers! Because of that... they concentrated on using Third Party Providers and other community groups to ensure that at least the most needy and vulnerable people got free insulation and clean heating installed. So, finally... they did an evaluation of the programme and found that the real benefits - $5 for every $1 spent, lay in the health improvements, not a new market or energy savings or lower bills. And, ever since then... The other Kiwis also slowly realised that being warm and cozy in your home was maybe just as important as having a new kitchen. 27
  • 68. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting Once upon a time... there was a beautiful country called New Zealand,which had very cold, damp houses. Every day...Kiwis shivered and froze, but they just told each other to stop being a sissy and put on another jumper. But, one day...the new right-wing Government decided it needed to show it wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It was meant to insulate a quarter of the housing stock, create many jobs and a new market, and reduce energy use, energy bills and CO2. Because of that...the Energy Efficiency and Conservation Authority set about tendering for the best contractors in the country to fulfil this lofty goal. But then...they realised that people weren’t that interested in insulation, they rather spent their money on a new kitchen and kept putting on those jumpers! Because of that... they concentrated on using Third Party Providers and other community groups to ensure that at least the most needy and vulnerable people got free insulation and clean heating installed. So, finally... they did an evaluation of the programme and found that the real benefits - $5 for every $1 spent, lay in the health improvements, not a new market or energy savings or lower bills. And, ever since then... The other Kiwis also slowly realised that being warm and cozy in your home was maybe just as important as having a new kitchen. 27
  • 69. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting Once upon a time... there was a beautiful country called New Zealand,which had very cold, damp houses. Every day...Kiwis shivered and froze, but they just told each other to stop being a sissy and put on another jumper. But, one day...the new right-wing Government decided it needed to show it wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It was meant to insulate a quarter of the housing stock, create many jobs and a new market, and reduce energy use, energy bills and CO2. Because of that...the Energy Efficiency and Conservation Authority set about tendering for the best contractors in the country to fulfil this lofty goal. But then...they realised that people weren’t that interested in insulation, they rather spent their money on a new kitchen and kept putting on those jumpers! Because of that... they concentrated on using Third Party Providers and other community groups to ensure that at least the most needy and vulnerable people got free insulation and clean heating installed. So, finally... they did an evaluation of the programme and found that the real benefits - $5 for every $1 spent, lay in the health improvements, not a new market or energy savings or lower bills. And, ever since then... The other Kiwis also slowly realised that being warm and cozy in your home was maybe just as important as having a new kitchen. 27
  • 70. Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew the short stories: retrofitting Once upon a time... there was a beautiful country called New Zealand,which had very cold, damp houses. Every day...Kiwis shivered and froze, but they just told each other to stop being a sissy and put on another jumper. But, one day...the new right-wing Government decided it needed to show it wasn’t uncaring and evil and created a programme called Warm Up New Zealand. It was meant to insulate a quarter of the housing stock, create many jobs and a new market, and reduce energy use, energy bills and CO2. Because of that...the Energy Efficiency and Conservation Authority set about tendering for the best contractors in the country to fulfil this lofty goal. But then...they realised that people weren’t that interested in insulation, they rather spent their money on a new kitchen and kept putting on those jumpers! Because of that... they concentrated on using Third Party Providers and other community groups to ensure that at least the most needy and vulnerable people got free insulation and clean heating installed. So, finally... they did an evaluation of the programme and found that the real benefits - $5 for every $1 spent, lay in the health improvements, not a new market or energy savings or lower bills. And, ever since then... The other Kiwis also slowly realised that being warm and cozy in your home was maybe just as important as having a new kitchen. 27
  • 71. example: insulation subsidies But over the ditch, it got more serious...
  • 72. example: insulation subsidies But over the ditch, it got more serious...
  • 73. example: insulation subsidies But over the ditch, it got more serious...
  • 74. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Number 8 Wire a classic tale of grid challenges and opportunities 29
  • 75. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Once upon a time Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1
  • 76. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Once upon a time Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 77. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew Once upon a time Love conquers all Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 78. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew THE HITCHHIKER’S GUIDE to DSM Subtasks of Task XXIV Once upon a time Rule #1 Love conquers all Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 79. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew THE HITCHHIKER’S GUIDE to DSM Subtasks of Task XXIV Once upon a time Rule #1 Love conquers all Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 80. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew THE HITCHHIKER’S GUIDE to DSM Subtasks of Task XXIV Once upon a time Rule #1 Love conquers all Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 81. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew THE HITCHHIKER’S GUIDE to DSM Subtasks of Task XXIV Once upon a time A 3-part sRtourlye o#f 1daring research collaborations on energy Love conquers all behaviour and demand response Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 82. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew THE HITCHHIKER’S GUIDE to DSM Subtasks of Task XXIV Once upon a time A 3-part sRtourlye o#f 1daring research collaborations on energy Love conquers all behaviour and demand response Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 83. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew THE HITCHHIKER’S GUIDE to DSM Subtasks of Task XXIV Once upon a time A 3-part sRtourlye o#f 1daring research collaborations on energy Love conquers all behaviour and demand response Number 8 Wire a classic tale of grid challenges and opportunities 29 IEA Demand Side Management Programme 1 A love story about warm, dry homes Warm Up New Zealand: Heat Smart 17 March 2014 | Jenny Lackey, Project Manager, Energy Efficiency and Conservation Authority
  • 84. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 30
  • 85. Storytelling Successes 7*15,2$-#$89-9'#:$$ -%*')+$*$2'##,$#1,6;$ 5,$#%$=#*(*,) Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew 30 !#$%'()$*+$#,-#'#)$*$,#%$#'*.$-#$/,-'01#,# +XPDQFRQVXPSWLRQSDWWHUQVKDYHEHFRPHDVLJQL¿FDQWLQÀXHQFH$ ,$-#$2(3*($#,45',6#,- Growth in global population Climate change Pressures Challenges Challenges Ocean acidification Air pollution Increasing consumption of resources Reduced quality of freshwater Lowering emissions will require changes in patterns of production and consumption, but need not result in SOCIAL AND ECONOMIC CHALLENGES “Collaborative multi-stake-holder action is required as businesses, governments, or civil society alone do not have both the tools and the authority to tackle systemic risks” “Global Risks 2014”, World Economic Forum ENVIRONMENTAL CHALLENGES Biodiversity loss !#$%%%'(()*'+#%%$+,%
  • 86. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew ! How the island became green – a ‘Just So’ scenario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
  • 87. Storytelling Successes Subtask I - Pre mHiesleic fooprt Tera sOkv XerXvIiVew ! How the island became green – a ‘Just So’ scenario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
  • 90. So...what’s the story? - There is no silver bullet anywhere
  • 91. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy
  • 92. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break
  • 93. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change
  • 94. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key
  • 95. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key - Social media and networks are really good (theoretically) for it
  • 96. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key - Social media and networks are really good (theoretically) for it - But: professionals are very weary to use it
  • 97. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key - Social media and networks are really good (theoretically) for it - But: professionals are very weary to use it - It’s also hard to find the right people and break down silos
  • 98. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key - Social media and networks are really good (theoretically) for it - But: professionals are very weary to use it - It’s also hard to find the right people and break down silos - Everyone has a piece of the puzzle but we haven’t fit it together
  • 99. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key - Social media and networks are really good (theoretically) for it - But: professionals are very weary to use it - It’s also hard to find the right people and break down silos - Everyone has a piece of the puzzle but we haven’t fit it together - We need a shared learning and collaboration platform that works
  • 100. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key - Social media and networks are really good (theoretically) for it - But: professionals are very weary to use it - It’s also hard to find the right people and break down silos - Everyone has a piece of the puzzle but we haven’t fit it together - We need a shared learning and collaboration platform that works - We also need a shared language based on narratives
  • 101. So...what’s the story? - There is no silver bullet anywhere - Homo economicus doesn’t exist in energy - Habits are the most difficult thing to break - We need to look a whole-system, societal change - This can’t be done in isolation by one sector - collaboration is key - Social media and networks are really good (theoretically) for it - But: professionals are very weary to use it - It’s also hard to find the right people and break down silos - Everyone has a piece of the puzzle but we haven’t fit it together - We need a shared learning and collaboration platform that works - We also need a shared language based on narratives - It’s all about the people!
  • 102. The way we look at the Energy System eetd.lbl.gov
  • 103. The way we look at the Energy System TOP DOWN eetd.lbl.gov
  • 104. The way we look at the Energy System TOP DOWN SUPPLY -- TD -- TECHNOLOGY -- USER eetd.lbl.gov
  • 105. Target Audience of Task XXIV Another way we could look at the Energy System 33
  • 106. 34
  • 107. Subtasks of Task XXIV want to hear more of our story? to join the expert platform: drsea@orcon.net.nz