Intro to Implicit Bias in
Workplace Scenarios
Objective for the day
Develop better understanding of key concepts fundamental to
fostering diversity and inclusion in work spaces.
Activities for today:
1. Recognize common diversity and inclusion related
misconceptions
2. Group evaluation of case scenarios based on bias,
stereotypes or misinformation
3. Close the loop survey question
Identity salience
is conceptualized (and
operationalized) as the
likelihood that the
identity will be invoked
in diverse situations.
Identities to Consider:
● Race
● Gender
● Gender Identity
● Sexual Orientation
● Religion
● Ability
● Age
● Nationality
Jones & McEwen 2000
Explicit attitudes
are attitudes that are at
the conscious level, are
deliberately formed and
are easy to self-report.
Implicit attitudes
are attitudes that are at
the unconscious level,
are involuntarily formed
and are typically
unknown to us.
Explicit
Attitudes
Implicit
Attitudes
“We don’t rent to __.” Property manager performs
background checks on all __
applicants.
Center for Social Inclusion
Stereotypes
are assumptions made
about a group of people
and are applied to
individuals, irrespective
of their personal
characteristics, because
of their affiliation with a
certain group.
Stereotypes can be
positive, negative or
neutral.
Positive Neutral Negative
African
Americans can
dance.
Hispanic families
are family-oriented.
Christians are
homophobic.
Microaggressions
are the everyday verbal,
nonverbal, and
environmental slights,
snubs, or insults,
whether intentional or
unintentional, which
communicate hostile,
derogatory, or negative
messages to target
persons based solely
upon their marginalized
group membership.
Verbal Nonverbal Environmental
“You are pretty
smart, for a girl.”
Touching an
African American
woman’s hair
without permission.
Every counselor at a
mental health clinic is
White.
So how do these concepts actually
look and sound?
And what’s the big deal?
You are getting reading for your
first case analysis meeting at
your new investment firm.
Present are two junior analysts
both of equal time on the job
and education (yourself the only
female and one male) and one
Senior Analyst (male). The
Senior analyst turns to you and
says, “while we dive into the
background of the case, how
about you do the coffee run.”
Photo Credit:
Theantiroom.wordpress.com 2010
You just finished presenting
business recommendations to
the board of your organization.
While your recommendations
are met with positive feedback,
a member of your audience
says: “You’re so well-spoken
and professional, unlike some
others similar to you”
Photo Credit:
Fordham University’s Lincoln Center campus
2013
Your department is homogeneous.
Your manager is assembling a
team for a large upcoming
project. At a large department
meeting, your manager
announces its members and
delegates roles. When your
manager announces your name,
he/she explains that you would
contribute diversity to the group.
Photo Credit:
Fordham University’s Lincoln Center campus
2013
You and two of your co-workers
decide to go get lunch at the
new bistro nearby. After you
order and receive your food, one
of your co-workers asks the
waiter for a pair of chopsticks.
When the waiter arrives with the
chopsticks, your co-worker
hands them to you and says “I
figured you may need these”.
Photo Credit:
Fordham University’s Lincoln Center campus
2013
You are invited to an informational
interview. You notice that the
interviewer appears to not be
sure of where to start the
conversation. You break the
silence by delivering your
elevator speech. The interviewer
then asks “So, what are you?”
Photo Credit:
Mary Washington University 2012
Which concept most resonated with you
today?
1. Identity Salience
2. Implicit and Explicit Attitudes
3. Microaggressions
4. Stereotypes
Which concept would you like to learn
more about?
1. Identity Salience
2. Implicit and Explicit Attitudes
3. Microaggressions
4. Stereotypes

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Implicit Bias in workplace scenarios

  • 1. Intro to Implicit Bias in Workplace Scenarios
  • 2. Objective for the day Develop better understanding of key concepts fundamental to fostering diversity and inclusion in work spaces. Activities for today: 1. Recognize common diversity and inclusion related misconceptions 2. Group evaluation of case scenarios based on bias, stereotypes or misinformation 3. Close the loop survey question
  • 3. Identity salience is conceptualized (and operationalized) as the likelihood that the identity will be invoked in diverse situations.
  • 4. Identities to Consider: ● Race ● Gender ● Gender Identity ● Sexual Orientation ● Religion ● Ability ● Age ● Nationality Jones & McEwen 2000
  • 5. Explicit attitudes are attitudes that are at the conscious level, are deliberately formed and are easy to self-report.
  • 6. Implicit attitudes are attitudes that are at the unconscious level, are involuntarily formed and are typically unknown to us.
  • 7. Explicit Attitudes Implicit Attitudes “We don’t rent to __.” Property manager performs background checks on all __ applicants. Center for Social Inclusion
  • 8. Stereotypes are assumptions made about a group of people and are applied to individuals, irrespective of their personal characteristics, because of their affiliation with a certain group. Stereotypes can be positive, negative or neutral.
  • 9. Positive Neutral Negative African Americans can dance. Hispanic families are family-oriented. Christians are homophobic.
  • 10. Microaggressions are the everyday verbal, nonverbal, and environmental slights, snubs, or insults, whether intentional or unintentional, which communicate hostile, derogatory, or negative messages to target persons based solely upon their marginalized group membership.
  • 11. Verbal Nonverbal Environmental “You are pretty smart, for a girl.” Touching an African American woman’s hair without permission. Every counselor at a mental health clinic is White.
  • 12. So how do these concepts actually look and sound? And what’s the big deal?
  • 13. You are getting reading for your first case analysis meeting at your new investment firm. Present are two junior analysts both of equal time on the job and education (yourself the only female and one male) and one Senior Analyst (male). The Senior analyst turns to you and says, “while we dive into the background of the case, how about you do the coffee run.” Photo Credit: Theantiroom.wordpress.com 2010
  • 14. You just finished presenting business recommendations to the board of your organization. While your recommendations are met with positive feedback, a member of your audience says: “You’re so well-spoken and professional, unlike some others similar to you” Photo Credit: Fordham University’s Lincoln Center campus 2013
  • 15. Your department is homogeneous. Your manager is assembling a team for a large upcoming project. At a large department meeting, your manager announces its members and delegates roles. When your manager announces your name, he/she explains that you would contribute diversity to the group. Photo Credit: Fordham University’s Lincoln Center campus 2013
  • 16. You and two of your co-workers decide to go get lunch at the new bistro nearby. After you order and receive your food, one of your co-workers asks the waiter for a pair of chopsticks. When the waiter arrives with the chopsticks, your co-worker hands them to you and says “I figured you may need these”. Photo Credit: Fordham University’s Lincoln Center campus 2013
  • 17. You are invited to an informational interview. You notice that the interviewer appears to not be sure of where to start the conversation. You break the silence by delivering your elevator speech. The interviewer then asks “So, what are you?” Photo Credit: Mary Washington University 2012
  • 18. Which concept most resonated with you today? 1. Identity Salience 2. Implicit and Explicit Attitudes 3. Microaggressions 4. Stereotypes
  • 19. Which concept would you like to learn more about? 1. Identity Salience 2. Implicit and Explicit Attitudes 3. Microaggressions 4. Stereotypes