Info-Tech Research Group is an IT research and consulting firm that helps organizations improve their IT processes through data-driven diagnostics and implementation guidance. It offers comprehensive methodologies across four main disciplines: management and governance, process mapping and optimization, benchmarking and diagnostics, and projects and technology. Info-Tech works with clients at varying levels of involvement from fully customized consulting to self-guided toolkits. The goal is to help IT organizations objectively measure performance and drive systematic process improvement.