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Info-Tech ResearchGroup
Practical IT Research That Drives Measurable Results
Preparedfor:SobhanAnnepu
Info-Tech Research Group 2Info-Tech Research Group 2
As theworld’s fastest growing and most innovative ITresearchfirm
Info-Techusesa data driven approach to
help ITorganizations objectively
measure ITperformance&
drive systematic improvement
Info-Tech Research Group 3Info-Tech Research Group 3
Successful Organizations use a standardized process
Info-Tech Research Group 4Info-Tech Research Group 4
Driven By the Insight & Experience of35,000 IT Professionals
Info-Tech Research Group ‹#›
Builda ProjectCharter
Communication Planning Template
Project Plan Template
Optimization Project Charter Template
DefineandBuildGovernanceStructure
Structure Selection Tool
BuildFutureState CommitteeCharters
Reference Book Template
BuildtheGovernanceProcess
Presentation Deck Template
BuildanImplementationPlan
Organizational Change Impact
Assessment Tool
Communication Plan Template
DIY Toolkit
Get end-to-end project guidance from industry experts leveraging best
practices from our member community.
 Vendor Evaluations
 Purchase Optimization
 Videos and Webinars
 Predicting the Future
 Peer to Peer Networking
 Templates & Policies
 Job Descriptions
BuildCore
Processes
& Governance
Step-by-step guidance through
all your essential IT projects.
Implement Projects Successfully
Save Time, Maximize IT Resources
APPLICATIONS
INFRASTRUCTURE
STRATEGY & LEADERSHIP
ExampleBlueprintOutline
1
2
3
4
5
Info-Tech Research Group 6Info-Tech Research Group 6
Unmetered Analyst Access
We walk you through IT. You and your team can talk
on the phone with an expert analyst to review your
deliverables and guide you at key milestones.
Guided Implementation Example Timeline
Week 1 Week 3 Week 5 Week 7
Launch the Project Requirements Gathering Execution & Implementation
Talk directly with expert analysts
to achieve greater project success
Andy Woyzbun
Strategy & Governance
Barry Cousins
Project & Portfolio Management
Elliot Lewis
Cybersecurity & Risk
Altaz Valani
Application Development
Info-Tech Research Group 7
4 Main Research Disciplines
Info-Tech Research Group 8Info-Tech Research Group 8
Management & Governance
Comprehensive, Connected Methodologies
for Improving Core ITProcesses45
• Comprehensive and
exhaustive framework
created from ITIL & COBIT 5
• Focus on process creation,
operating procedures &
maturity
• Continuous Improvement
• Software agnostic
Info-Tech Research Group 9Info-Tech Research Group 9
Process Mapping & Optimization
The Program
• Comprehensive and
exhaustive framework
created from ITIL &
COBIT 5
• Focus on process
creation, operating
procedures & maturity
• Continuous
Improvement
The Results
• A comprehensive view of
what processes are
working well
• Prioritize processes based
on a targeted data-drive
analysis of importance and
effectiveness
• Assign accountability to
specific processes
45Comprehensive, ConnectedMethodologies for ImprovingCore IT
Processes
Info-Tech Research Group 10Info-Tech Research Group 10
Info-Tech has comprehensive data driven diagnostics which provide unparalleled
insights into your organization that are quantifiable and repeatable.
Benchmarking & Diagnostics
“ ”
Info-Tech provides a data driven process tosystematically lead your IT
departmenttosuccess.
Joel McLean
Founder and
Chairman
Info-Tech
Research Group
Results are highly visual, easy to
understand, and implementation-ready
Reports are customized to your
organization’s specific needs
The entire diagnostics portfolio is
programmatic and repeatable
The Benefits to Members of
Info-Tech’s Diagnostics
Business Vision
Reveal your organization’s satisfaction with IT’s core services.
Application Portfolio Assessment
Find out what users really think of IT’s business applications
Management & Governance
Assess the importance and effectiveness of your core IT processes
Security Effectiveness
Enhance security effectiveness by optimizing policy, processes, and
knowledge transfer.
Examples
Info-Tech Research Group 11Info-Tech Research Group 11
Benchmarking & Diagnostics
Organization Benchmarks&Data Comparisons Across
2,000+
• Results are highly visual,
easy to understand, and
implementation-ready
• Reports are customized to
your organization’s specific
needs
• The entire diagnostics
portfolio is programmatic
and repeatable
Info-Tech Research Group 12Info-Tech Research Group 12
Projects & Technology
Comprehensive &Tactical TechnologyPrograms
275+
Applications Infrastructure Strategy
Systems Integration
 Enterprise Integration
 Analytics, BI, Reporting
Enterprise Applications
 Human Resource Applications
 ERP Optimization
 CRM, Sales, Marketing &
Customer Support
Information Management
 Data Management
 Content & Document
Management
 Database Optimization
 Collaboration &
Productivity Worker
Collaboration
 Worker Content Creation
 Email & Messaging
Infrastructure
 Outsourcing & Co-Location
 Availability & Capacity
Management
 Data Center & Facilities
Optimization
 Storage& Backup Optimization
 Server Optimization
 Asset Management
 Cloud Strategy
Network & Communications
 Desktop & Mobile Management
 Network Management
 Voice & Video Management
Security
 Network Security
 Asset Security
 Identity Access Management
Enterprise Technology
 Enterprise Integration
 Data Management
 Analytics, BI & Reporting
Trending Technologies
 Mobile Application
Development
 Disruptive Technologies
• Practical and tactical
methodologies
• Takes clients from “A to B”
with insight, tools, templates
and actionable advice
• Road tested with clients
Info-Tech Research Group ‹#›
Info-Tech Offers Various Levels of SupportInfo-TechInvolvement
Consulting
“Our team does not
have the time or the
knowledge to take this
project on. We need
assistance through the
entirety of this project.”
Degree of Customization
Guided
Implementation
“Our team knows that
we need to fix a
process, but we need
assistance to
determine where to
focus. Some check-ins
along the way would
help keep us on track.”
DIY Toolkit
“Our team has already
made this critical
project a priority, and
we have the time and
capability, but some
guidance along the
way would be helpful.”
Workshop
“We need to hit the
ground running and
get this project kicked
off immediately. Our
team has the ability to
take this over once we
get a framework and
strategy in place.”
Diagnostics and consistent frameworks used throughout all four options
MORELESS
MORELESS
Core Membership

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Info tech membership overview

  • 1. Info-Tech ResearchGroup Practical IT Research That Drives Measurable Results Preparedfor:SobhanAnnepu
  • 2. Info-Tech Research Group 2Info-Tech Research Group 2 As theworld’s fastest growing and most innovative ITresearchfirm Info-Techusesa data driven approach to help ITorganizations objectively measure ITperformance& drive systematic improvement
  • 3. Info-Tech Research Group 3Info-Tech Research Group 3 Successful Organizations use a standardized process
  • 4. Info-Tech Research Group 4Info-Tech Research Group 4 Driven By the Insight & Experience of35,000 IT Professionals
  • 5. Info-Tech Research Group ‹#› Builda ProjectCharter Communication Planning Template Project Plan Template Optimization Project Charter Template DefineandBuildGovernanceStructure Structure Selection Tool BuildFutureState CommitteeCharters Reference Book Template BuildtheGovernanceProcess Presentation Deck Template BuildanImplementationPlan Organizational Change Impact Assessment Tool Communication Plan Template DIY Toolkit Get end-to-end project guidance from industry experts leveraging best practices from our member community.  Vendor Evaluations  Purchase Optimization  Videos and Webinars  Predicting the Future  Peer to Peer Networking  Templates & Policies  Job Descriptions BuildCore Processes & Governance Step-by-step guidance through all your essential IT projects. Implement Projects Successfully Save Time, Maximize IT Resources APPLICATIONS INFRASTRUCTURE STRATEGY & LEADERSHIP ExampleBlueprintOutline 1 2 3 4 5
  • 6. Info-Tech Research Group 6Info-Tech Research Group 6 Unmetered Analyst Access We walk you through IT. You and your team can talk on the phone with an expert analyst to review your deliverables and guide you at key milestones. Guided Implementation Example Timeline Week 1 Week 3 Week 5 Week 7 Launch the Project Requirements Gathering Execution & Implementation Talk directly with expert analysts to achieve greater project success Andy Woyzbun Strategy & Governance Barry Cousins Project & Portfolio Management Elliot Lewis Cybersecurity & Risk Altaz Valani Application Development
  • 7. Info-Tech Research Group 7 4 Main Research Disciplines
  • 8. Info-Tech Research Group 8Info-Tech Research Group 8 Management & Governance Comprehensive, Connected Methodologies for Improving Core ITProcesses45 • Comprehensive and exhaustive framework created from ITIL & COBIT 5 • Focus on process creation, operating procedures & maturity • Continuous Improvement • Software agnostic
  • 9. Info-Tech Research Group 9Info-Tech Research Group 9 Process Mapping & Optimization The Program • Comprehensive and exhaustive framework created from ITIL & COBIT 5 • Focus on process creation, operating procedures & maturity • Continuous Improvement The Results • A comprehensive view of what processes are working well • Prioritize processes based on a targeted data-drive analysis of importance and effectiveness • Assign accountability to specific processes 45Comprehensive, ConnectedMethodologies for ImprovingCore IT Processes
  • 10. Info-Tech Research Group 10Info-Tech Research Group 10 Info-Tech has comprehensive data driven diagnostics which provide unparalleled insights into your organization that are quantifiable and repeatable. Benchmarking & Diagnostics “ ” Info-Tech provides a data driven process tosystematically lead your IT departmenttosuccess. Joel McLean Founder and Chairman Info-Tech Research Group Results are highly visual, easy to understand, and implementation-ready Reports are customized to your organization’s specific needs The entire diagnostics portfolio is programmatic and repeatable The Benefits to Members of Info-Tech’s Diagnostics Business Vision Reveal your organization’s satisfaction with IT’s core services. Application Portfolio Assessment Find out what users really think of IT’s business applications Management & Governance Assess the importance and effectiveness of your core IT processes Security Effectiveness Enhance security effectiveness by optimizing policy, processes, and knowledge transfer. Examples
  • 11. Info-Tech Research Group 11Info-Tech Research Group 11 Benchmarking & Diagnostics Organization Benchmarks&Data Comparisons Across 2,000+ • Results are highly visual, easy to understand, and implementation-ready • Reports are customized to your organization’s specific needs • The entire diagnostics portfolio is programmatic and repeatable
  • 12. Info-Tech Research Group 12Info-Tech Research Group 12 Projects & Technology Comprehensive &Tactical TechnologyPrograms 275+ Applications Infrastructure Strategy Systems Integration  Enterprise Integration  Analytics, BI, Reporting Enterprise Applications  Human Resource Applications  ERP Optimization  CRM, Sales, Marketing & Customer Support Information Management  Data Management  Content & Document Management  Database Optimization  Collaboration & Productivity Worker Collaboration  Worker Content Creation  Email & Messaging Infrastructure  Outsourcing & Co-Location  Availability & Capacity Management  Data Center & Facilities Optimization  Storage& Backup Optimization  Server Optimization  Asset Management  Cloud Strategy Network & Communications  Desktop & Mobile Management  Network Management  Voice & Video Management Security  Network Security  Asset Security  Identity Access Management Enterprise Technology  Enterprise Integration  Data Management  Analytics, BI & Reporting Trending Technologies  Mobile Application Development  Disruptive Technologies • Practical and tactical methodologies • Takes clients from “A to B” with insight, tools, templates and actionable advice • Road tested with clients
  • 13. Info-Tech Research Group ‹#› Info-Tech Offers Various Levels of SupportInfo-TechInvolvement Consulting “Our team does not have the time or the knowledge to take this project on. We need assistance through the entirety of this project.” Degree of Customization Guided Implementation “Our team knows that we need to fix a process, but we need assistance to determine where to focus. Some check-ins along the way would help keep us on track.” DIY Toolkit “Our team has already made this critical project a priority, and we have the time and capability, but some guidance along the way would be helpful.” Workshop “We need to hit the ground running and get this project kicked off immediately. Our team has the ability to take this over once we get a framework and strategy in place.” Diagnostics and consistent frameworks used throughout all four options MORELESS MORELESS Core Membership

Editor's Notes

  • #3: Measure their own performance year after year Find out where you are and where you should be going
  • #4: Again we come back to this visual. Where do you sit currently is only the beginning…defining the roadmap to desired current state, and backing that up with end user, stakeholder and Key priorities of the CEO is the next step. Working with info tech, we will guide you through the necessary changes to your IT organization that will drive higher business value and results
  • #5: . Membership is strictly end-users (35,000 – 4700 companies) . Not tech forecasting – tactical style to help with execution . Address the ‘how to’ . BYO example . Members set research agenda – and help us formulate best practices; road-tested 7 weeks . End goal: methodology that is both repeatable and scalable, which takes you through the entire lifecycle of a project
  • #7: Consulting-as-a-service Unlimited usage of our analyst team Strategy, project help, scoping, tactical tool assistance, share client experiences GI – not only topical; hold your hand approach
  • #9: . Process key to repeatable success . COBIT – business perspective into IT’s suite of processes . Malleable
  • #10: . Help prioritize efforts . Accountability, responsibility, ownership, importance
  • #11: . Series of data-driven programs to optimize your decision making . Idea behind these programs is to get a better understanding of what really works, where opportunities may lie, and objectively proving value over time . Survey-driven programs, launched internally, to diagnose various aspects of your IT department . Once you get this data, you can better focus your efforts on doing things that address gaps . Year-after-year, you can begin developing metrics to benchmark against yourself . Soon benchmark against your peers externally