Integrate E-commerce & Extend UPS Worldship to Optimize Shipping
Download as PPTX, PDF1 like813 views
This document provides an overview and demo of OzLINK software for integrating eCommerce systems and extending UPS WorldShip capabilities. Key points include: - OzLINK has 20+ years experience integrating order management apps and is part of the UPS Ready program. It provides solutions for businesses of all sizes that ship with UPS. - The demo shows how OzLINK automates shipping by integrating systems, applying business rules like weather-based packaging, and batching orders for fulfillment. - Customer examples demonstrate how OzLINK streamlines operations, saves costs, improves customer service and increases sales through features like order status emails and return instructions.
Integrate E-commerce & Extend UPS Worldship to Optimize Shipping
- 1. Integrate eCommerce & Extend UPS WorldShip to Optimize Shipping
- 2. Agenda • Oz Development Overview • Customer Case Studies • UPS WorldShip extensions • Demo • Q & A 2
- 3. OzLINK: Payback for Thousands of UPS Customers 3 Oz Overview • Integrating and extending order management applications • 20 years experience in shipping • Part of UPS Ready for 10+ years • Rapid company growth A Solution for Every UPS Customer • Scales down and up with size of business • Integration from Excel to Enterprise ERP • Handle complex business rules • Premiere customer service • 10,000+ UPS customers using OzLINK
- 4. OzLINK for UPS: A Solution for Every Customer 4 Degree of Integration Value Target Customer • Integration to any accounting/ERP • Greater than 40 shipments per day • Complex business rules Pricing • Set up fee $999-$12,999 • Monthly subscription $99-$594 OzLINK for UPS Plus OzLINK for UPS OzLINK for UPS Pro OzLINK for UPS Custom
- 5. Big Ass Fans Streamlines Marketing 5 • Cut clerical work by 81% • Saved $10K annually in address fees • Increased fulfillment process throughput by 28% Marketing Programs Fulfillment requests • Batch address validation • Batch shipping by campaign “OzLINK improved our fulfillment dramatically, it is one of the best time-saving solutions we have implemented” - Diego Rich
- 6. 6 ERP/ Accounting CRM/ eCommerce OzLINK Custom Integrated with Virtually Any Host
- 7. Pre-Ship Address Validation 7 • Review pending orders • Approval • Fulfillment • Screens periodically & highlights ambiguous orders • Correct and update Ready To Fulfill Order Entry Address correction fees Are $15 per error ERP
- 8. Packaging & Shipping Based on Weather 8 Overview • Producer and distributor of healthy live insects • Wholesale distribution to pet stores, fishing outlets, etc. Challenge • Ensuring insects stay alive OzLINK Solution • At pack time checks destination temperature • Maps to required packaging Other applications • Fresh food, live animals, medications, etc. • Use time-in-transit to select UPS Service level
- 9. Integrating Groupon and UPS WorldShip UPS WorldShip Commerce Interface Batch file of orders
- 10. Combo Packing Slip and UPS Label Orders Pick/Pack & Label Ship Confirm
- 11. Customer Example – eCommerce Expanding Channels 11 • 150 batch orders per event • Combo pack/label • Eliminated data entry • Met Groupon vendor requirements Real time integration with UPS WorldShip • eCommerce store • Batch picking • Real time Volusion integration • Status & tracking updates • Partner sales channel • Batch picking • CSV file processing
- 12. Improve Customer Service and Follow On Sales Provide real time e-mail status to customers Include product line details confirming order Highlight promotions to drive follow on sales Streamline return instructions Re-enforce your brand OzLINK Branded E-mails
- 13. Automate Pack Slips Across Sales Channels OzLINK Branded Pack Slips Eliminate manual processes Automate across multiple drop ship customers Support different brands
- 14. Time In Transit Optimization 14 Cost Savings Service Upgrade • Origin & Ship-To • 2 Day Delivery Real time time in transit check UPS Ground 2nd Day Air • Origin & Ship-To • Required Delivery Date Real time time in transit check UPS Ground 2nd Day Air Can Save $100s per day Avoid customer penalties & chargebacks
- 15. “The team at OzLINK was extremely responsive. Beyond technology they had a clear understanding of how to improve our fulfillment processes” - Barry Bennett Malibu Boats Creates Waves Outstanding Service • Auto-select between Ground & 2nd Day Air • Eliminated 4 steps in shipping • Cut shipping errors by 20%
- 16. OzLINK Custom Handles Advanced Business Rules “We charge shipping only on wholesale orders” Gift retailer “When we ship into Texas deliveries must be signed by an adult” Wine retailer “Orders over $250 dollars must be insured” Electronics wholesaler “Our parts deliveries need to be delivered within 2 days” Boat manufacturer Automate Selection of UPS Service & Options
- 18. The Growers Exchange: Weather-Based Batch Shipping 18 1. Is Inventory Available? 2. What is temp at destination? 3. Should it ship? USDA Plant Hardiness Zone Weather API Inventory 1 2 3
- 19. Additional Information 19 00000000 Case Studies, Brochures Demo Videos https://www.youtube.com/user/OzDevelopment/videos http://www.slideshare.net/OzDevelopment/presentations https://www.ozdevelopment.com/upsready Contact Info 508-366-1969 sales@ozdevelopment.com
Editor's Notes
- #14: Here are a few more examples On the left we can produce a branded email, beyond the regular capabilities of quantum view notify This allows the customer to reinforce your customers brand by allowing for other promotions and or coupons. Really a great way for the customer to increase their revenue with repeat customers. IN addition from a customers perspective, they can have the tracking information listed along with item details. On the right this is a great tool and is used in a drop ship scenario. This really helps streamline and automate the pick pack process. This really takes a portion of the risk of a human error occurring
- #15: Another area that we have helped customers is if they have several locations or if they need to downgrade or upgrade the service On the left, is a cost savings opportunity where the original shipment was scheduled to use ups two day but by using ozlink we were able to look at the data of where the shipment was going and where to pick the order from the customer could then downgrade to ups ground knowing that it would be there in time. This was a cost savings opportunity On the right, is the opposite where getting the parcel to the destination by a certain date. So we would look at the real time in transit check to see what service would be needed to get the parcel delivered in the required time. This would be automated for the customer eliminating penalties or charge backs to the customer.