Optimize Netsuite Shipping with OzLINK
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This document discusses Oz Development, a company that provides OzLINK software to optimize shipping processes in NetSuite. OzLINK extends NetSuite's native fulfillment capabilities by automating complex business rules, supporting more carriers, and integrating additional shipping features. The presentation provides an overview of Oz Development, describes challenges their software addresses, and demonstrates how OzLINK can automate tasks like address validation, carrier selection, and drop shipping to help companies save money and improve customer experience.
Optimize Netsuite Shipping with OzLINK
- 1. Optimize NetSuite Shipping Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 2. Agenda • Introduction & Welcome • Challenges driving shipping complexity • Customer Examples • What is “Advanced Shipping”? • Oz Development Overview • Wrap Up and Q & A Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 3. Oz Development Overview Company Founded 2002 Privately held Over 10,000 customers Integrating and automating order management Over 550 Joint NetSuite customers Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 4. What Does Oz Do? Warehouse eCommerce Shipping OzLINK Integrates and Extends Order Management Applications Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 5. Over 10,000 Successful Customers eCommerce Oz Development, Inc. Warehouse www.ozdevelopment.com Shipping 508.366.1969
- 6. Challenges Driving Shipping Complexity • Growth brands via Internet/eCommerce • Omni channel (eBay, Amazon, multiple brands) eCommerce Business Opportunity • Better visibility • Documentation requirements • Delivery date options Demands from Customers • Rapid ROI • Minimal IT resources required in house • Focus on business problem not IT Cloud Solution Payback Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 7. OzLINK Extends NetSuite Fulfillment Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 8. Customer Success Examples Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 9. OzLINK Provides Advanced Shipping Automate Complex Business Rules Leverage the Broadest Carrier Support Service All Sales Channels • Auto select carrier and service • By sales channel • By order weight, value, etc. • By line of business • Automate returns • All carrier options • US and International • Third party billing • Scales and peripherals • Combo pick ticket & ship label • Branded pack slips • ASN • Retail compliant labels • Drop ship for your customers Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 10. Advanced Shipping Defined Need Native NetSuite OzLINK Carrier Services & Options Business rules Analytics Shipping Reports Integrating pack and shipping label Adv. Pack Verification, ASN, retail compliant labels Batch tracking & time in transit optimization Freight shipping and VICS BOL Drop ship/outsourced fulfillment Handling returns and labels Pre-Ship Batch Address Validation Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 11. Pre-Ship Address Validation Order Entry Ready To Fulfill Address correction fees Are $10 per error Oz Development, Inc. • Review pending orders • Approval • Fulfillment • Screens periodically & highlights ambiguous orders • Correct and update www.ozdevelopment.com 508.366.1969
- 12. Automate Business Rules Shipment Details • Weight, dims • Value • Commodity • Delivery date Origin/Dest Address Consignee • Loyalty programs • Drop ship • Preferred service • Residential • Urban area • PO Box • International OzLINK Automate Business Rules Carrier & Service • Ground • Next Day Air • Mail Innovations • Freight • etc Oz Development, Inc. Shipping Options • Return Service • Saturday Delivery • Int’l Commodity • etc Package Options • Delivery confirmation • Flexible parcel ins. • Declared value • etc. www.ozdevelopment.com 508.366.1969
- 13. Partner Fulfillment: Suppliers or Customers Customer Drop Ship Delivery Supplier Fulfillment Consumer Orders Orders Retailer Warehouse Supplier Purchase • Service you drop ship customers • Create retailer specific branded pack slips • Leverage third party billing • Support alternative return addresses Oz Development, Inc. Purchase Sales Customers Delivery • Leverage suppliers for drop ship • Outsource fulfillment to 3PLs • Gain visibility to orders status and inventory • Integrate NetSuite to your partners IT systems www.ozdevelopment.com 508.366.1969
- 14. Integrating Groupon and Shipping Commerce Interface Batch file of orders UPS WorldShip Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 15. Alternate Pick & Pack Scenarios Batch Processing Oz Development, Inc. Master Picking www.ozdevelopment.com 508.366.1969
- 16. Branded Pack Slips Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 17. Time In Transit Optimization Cost Savings Service Upgrade • Origin & Ship-To • 2 Day Delivery • Origin & Ship-To • Required Delivery Date Real time time in transit check Real time time in transit check UPS Ground 2nd Day Air Can Save $100s per day Oz Development, Inc. UPS Ground 2nd Day Air Avoid customer penalties & chargebacks www.ozdevelopment.com 508.366.1969 1
- 18. Integrate ASN Into Your Warehouse Customers Cloud NetSuite User EDI PO 850, Other INV 856, 810 Other 850, Other SPS NetSuite Integration Front Office 856, 810 Other v Carton Details 850, Other 856, 810 Other Warehouse ASN Shipment / Delivery Oz Development, Inc. www.ozdevelopment.com 508.366.1969 -Pick -Pack -Ship
- 19. Hands Free Tracking & Delivery Status Fulfillment • Know when orders are delivered • Capture visibility for supplier drop ships • Trigger Suite scripts for customer alerts Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 21. Can Advanced Shipping Help You? • Are expanding sales & channels creating more business rules? • Do growth channels such as Amazon & eBay to be better integrated into shipping? • Are there customer documentation requirements that could be automated? • Can you save freight spend through mode optimization? Oz Development, Inc. www.ozdevelopment.com 508.366.1969
- 22. OzLINK: Product Demos eCommerce Warehouse NetSuite & ChannelAdvisor Receiving Shipping Picking UPS Only Inventory Advanced Ship Notice Oz Development, Inc. www.ozdevelopment.com Shipping 508.366.1969
- 24. OzLINK: Helpful Tools Mobile Warehouse Shipping Receiving Shipping Picking Inventory Advanced Ship Notice UPS Pro See What NetSuite Customers Are saying Oz Development, Inc. Keep up to date with both industry and OzLINK product news Visit the OzLINK for NetSuite micro-site www.ozdevelopment.com 508.366.1969