Interviewing techniques
- 1. Interviewing techniques By Sapna Jangid SYMMS (HR) 04
- 2. Two types of Interviewing techniques- Behavioral Event Interviewing Critical Incentive Techniques
- 3. Behavioral Event Interviewing To have the individual talk about their past competencies, behaviour and performance is the best way it considers for an organization to predict an individuals future behaviour and performance. This interview style is based in the belief that hypothetical responses do not predict how a person will act in a future situation. The development and the delivery of standardized questions which allows each individual being interviewed to be measured based on their own responses.
- 4. Responsibilities as an interviewer or a panelist Each question should have a specific purpose BEI questions should It should be to measure a pre- evoke responses that Prior to the interview understood that BEI identified, desirable are based within the all of the questions questions are open- behaviour and interviewees’ own should be designed. ended questions. competency that is in personal experiences line with the job and abilities. deliverables.
- 5. Responsibilities when being Interviewed You should describe in detail a particular event, project, or experience. You need to be prepared to give specific examples of when you demonstrated particular behaviours or skills. Your responses should also be relevant to your potential employer's industry and market whenever possible. If you don't have an example, consider the skill they are looking for and suggest a solution, but tie your solution to your behaviour in another situation.
- 6. • The following are some examples of behavioral questions – Describe a time when you were faced with problems or stresses that tested your coping skills. – What did you do? – Give an example of a time when you had to be relatively quick in coming to a decision. – Describe the system you use to keep track of multiple projects. – Tell me about a time when you came up with an innovative solution to a challenge. – What was the challenge? – What was the outcome? – What role did you play? – What role did others play? – Describe the most creative work-related project you have completed. – Tell me about a situation where you worked with an upset customer or co-worker. – Describe a difficult problem that you faced. – How did you identify the problem? – How did you go about trying to solve it?
- 7. Critical Incentive Technique A set of procedures for collecting direct observations of human behaviour in such a way as to facilitate their potential usefulness in solving practical problems and developing broad psychological principles. The critical incident technique outlines procedures for collecting observed incidents having special significance and meeting systematically defined criteria.