This document provides an overview of an introductory business communication course. It lists critical thinking questions about how information technologies have changed communication, work, and life over the last 5 years. Students are instructed to discuss their answers in small groups and write a summary to present to the class. Core communication skills sought by employers, such as written and oral communication, teamwork, and critical thinking, are also discussed. An upcoming assignment on Toyota case studies is introduced, along with tips on how to write an effective memo.
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