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Communication
Lecture Four
Read the following sentences:
• The man who whistles tunes pianos.
• The lady hit the man with an umbrella.
• He kissed the girl behind the bar.
• They are looking for teachers of French, German and
Japanese.
Challenges…
• Lack of clarity, misuse or ambiguity
• Inability to distinguish strategies for
– Upward and downward communication contexts
– Inclusive and exclusive messages
– Supportive and non-supportive

• Lack of power-relationship awareness
• Gender differences
• Multiple cultural interpretations
4. communication intro four
4. communication intro four
4. communication intro four
4. communication intro four
In a professional context…
• Clothing and Personal appearance
• Body Movement, Posture
• Facial Expressions and Eye-contact
• Space
• Touching
• Chronemics
Proxemics-study of space
• Personal Space-Intimate, personal/casual,
social, public
• Territoriality
• Crowding and Density
Haptics- study of touch
• Functional/professional
• Social/Polite
• Friendship/Warmth
• Love-Intimacy
Nonverbal Lie Detectors
• Too much squirming
• Too much eye-contact
• Micro expressions- flickers of surprise, anger
• Increased comfort gestures- self-touching
• Clusters of kinesics for confirmation
Next week
• Students’ suggestions for Effective Writing

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4. communication intro four

  • 2. Read the following sentences: • The man who whistles tunes pianos. • The lady hit the man with an umbrella. • He kissed the girl behind the bar. • They are looking for teachers of French, German and Japanese.
  • 3. Challenges… • Lack of clarity, misuse or ambiguity • Inability to distinguish strategies for – Upward and downward communication contexts – Inclusive and exclusive messages – Supportive and non-supportive • Lack of power-relationship awareness • Gender differences • Multiple cultural interpretations
  • 8. In a professional context… • Clothing and Personal appearance • Body Movement, Posture • Facial Expressions and Eye-contact • Space • Touching • Chronemics
  • 9. Proxemics-study of space • Personal Space-Intimate, personal/casual, social, public • Territoriality • Crowding and Density
  • 10. Haptics- study of touch • Functional/professional • Social/Polite • Friendship/Warmth • Love-Intimacy
  • 11. Nonverbal Lie Detectors • Too much squirming • Too much eye-contact • Micro expressions- flickers of surprise, anger • Increased comfort gestures- self-touching • Clusters of kinesics for confirmation
  • 12. Next week • Students’ suggestions for Effective Writing

Editor's Notes

  • #9: First impressions are mostly based on stereotypes