This document outlines the design thinking process and how it can be applied to service learning projects. It discusses key aspects of design thinking like empathy, storytelling, critical thinking, and using "How might we" questions. The document provides examples of applying design thinking to improve someone's morning experience. It guides attendees through brainstorming potential solutions to a "How might we" question in small groups and sharing ideas in a gallery walk format. Overall, the document introduces the design thinking process and mindsets and shows how they can be used to engage students and address real-world problems.