This document provides an overview of resources for conducting academic research, including the steps in the research process, available academic support services, and how to use the Empire State College online library. It outlines 5 steps for conducting research: clarifying the assignment, developing a research question, identifying keywords, understanding basic search techniques, and beginning the research process. It describes academic support services like learning coaches, peer coaches, and content tutors. It provides details on databases and other resources available through the ESC online library, such as EBSCO, JSTOR, and subject guides. It also discusses evaluating information sources and avoiding non-academic sources.