Introduction to training concept
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The document discusses training concepts and provides definitions of training and development. It explains that training involves acquiring knowledge and skills to improve employee performance, while development aims to increase learning abilities and personal effectiveness. The types of training discussed include on-the-job and off-the-job methods. Blended learning using e-learning, classroom, and on-the-job techniques is highlighted as an effective approach. The need for continuous training and development is emphasized due to factors like globalization, new technology, and changing work environments.
Introduction to training concept
- 1. Introduction to training concept What I hear, I forget. What I see, I remember. What I do, I understand." - Confucius
- 2. Opening Case SALES TRAINING AT ABC COMPANY
- 3. Definition It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees.
- 4. Definition Training & Development is any attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning, usually by changing the employee’s attitude or increasing his or her skills and knowledge
- 5. Meaning The need for Training and Development is determined by the employee’s performance deficiency, computed as follows - Training & Development Need = Standard Performance – Actual Performance .
- 6. Need for training Individual level- Diagnosis of present problems and future challenges. Improve individual performance or fix up performance deficiency. Improve skills or knowledge or any other problem. To anticipate future skill-needs and prepare employee to handle more challenging tasks. To prepare for possible job transfers.
- 7. Need for training Group level To face any change in organization strategy at group levels. When new products and services are launched. To avoid scraps and accident rates.
- 8. Need for training Globalization. Need of leadership. Increased value placed on intangible assets & human capital. Focus on link to business strategy. Attracting & retaining talent. Customer service & quality emphasis. Changing demographics & diversity of the work place. New technology. High performance model at work systems. Economic changes.
- 9. Importance of Training & Development Helps remove performance deficiencies in employees Greater stability, flexibility and capacity for growth in an organization Accidents, scraps and damages to machinery can be avoided Serves as effective source of recruitment It is an investment in HR with a promise of better returns in future Reduces dissatisfaction, absenteeism, complaints and turnover of employees
- 10. Distinction between Training and Education Training Education Application oriented Theoretical Orientation Job experience Classroom learning Specific Task in mind Covers general concepts Narrow Perspective Has Broad Perspective Training is Job Specific Education is no bar
- 11. Difference between Training and Development Training Development Training is skills focused Development is creating learning abilities Training is presumed to have a formal education Development is not education dependent Training needs depend upon lack or deficiency in skills Development depends on personal drive and ambition Trainings are generally need based Development is voluntary Training is a narrower concept Development is a broader concept focused on job related skills focused on personality development Training is aimed at improving job related efficiency and performance Development aims at overall personal effectiveness including job efficiencies
- 12. Types of training On the Job Training Methods- Job Rotation Job Coaching Job Instruction Apprenticeships Internships and Assistantships
- 13. Types of training Off the Job Trainings- Classroom Lectures: Audio-Visual Programmed Instructions Computer Aided Instructions Simulation- a) Case Studies b) Role Plays c) Sensitivity Trainings
- 14. Changing trend in learning
- 15. Article From Pie in the Sky to the Palm of your Hand: The Proliferation of Devices Spurs More Mobile Learning
- 16. Application At KFC QLD, all employees receive extensive training provided through using blended learning techniques (e-learning, on-the-job and formal classroom). The company employs over 4000 Team Members, 450 Management and 60 Shift Supervisors, located in 119 restaurants throughout Qld. The restaurant teams are supported by 80 professionals based at the support centre in Brisbane.
- 17. Application All team members receive comprehensive training in the following areas Customer Service Food Preparation Cash Handling Food Safety Stock Control All Shift Supervisors/management participate in our KFC Global Training curriculum (40 core competencies). The training is designed and facilitated by accredited professionals (internal and external) to ensure all Shift Supervisors/Management gain the skills, knowledge and experience to operate our successful restaurants
- 18. Case Study Toyota motor company’s - Toyota technical training institute in India
- 19. Research Paper Training & Development Practices & Performance of LIC
- 20. Thank You