IPDC Training - Performance Management and Appraisal Skills
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The document outlines the training programs offered by IPDC, a leading training institution in Indonesia, since 2000, specifically focused on the oil and gas industry and various professional skills. It details the training methodology, objectives, and agenda for performance management and appraisal skills training, alongside information about experienced trainers and evaluation methods. The training aims to enhance managerial performance, employee engagement, and effective feedback mechanisms while focusing on the theoretical and practical aspects of performance management.
IPDC Training - Performance Management and Appraisal Skills
- 2. Table of Content 1. IPDC Experiences 3 2. General Approach & Methodology 9 3. Proposed Training Agenda 15 4. Facilitator Profile 26 5. Training Fees 36 SECTION PAGE 2
- 4. Our Experience 4 FACT SINCE 2000 We are one of the leading training institution in Indonesia serving Oil & Gas Industry and Multi Industries.
- 5. 5 FACT SINCE 2000 We are one of the leading training institution in Indonesia serving Multi Industries. Our Experience
- 6. Training Categories We Offer 1. Oil & Gas Industry Knowledge and Practice 2. AFE, POD & WP&B 3. PTK 007 4. Public Accounting & Financial Aspects. 5. Tax Management in Oil & Gas 6. Communication & Interpersonal Skills 7. Workplace & Professional Enhancement Skills 8. Professional Skills for Secretaries & Admin Staff 9. Strategic Thinking, Planning & Change Management 10. Human Resources & People Management 11. Leadership Development 12. Document Management, Administration & Modern Office 13. Management of Training 14. Supply Chain in Management in Oil & Gas 15. Pre-retirement (Purnabhakti) 16. Project Management & Project Planning in Oil & Gas Industry Our Experience Our Trainers / Consultants We currently have 100 Associated Trainers/ Consultants Our Trainers and Consultants are seasoned, Industry-tested professionals. They’ve gained for more than 20 years of professional experience coming from international and national firms, and they’ve been senior-level executives or directors in businesses. 6
- 7. Current Similar Experiences (in-house training) Please check and request from us for a copy of contract for fact and data verification on our claimed experiences in similar trainings. Our Experience IPDC has been facilitating a considerably numbers of public trainings and in-house training programs in Performance Management and Appraisal Skills for the last 15 years 7
- 9. We facilitate the training by using the following learning methods: Approach & Methodology Conceptual & Discussion 50% Practice & Application Learning Methods The training delivery is delivered in Bahasa Indonesia, however, some terminology maybe remained in English 9 10 % Case Study 40 % Practice & Application LEARN IT - DO IT - MAKE IT A HABIT
- 10. 2 Days Training Date: TO BE ADVISED Approach & Methodology ParticipantsTraining Duration for the Program Duration & Participants 10 Maximum of 20 Participants of each Class
- 11. Approach & Methodology Evaluation Tools Description Specific Tools Pre and Post- Assessment • Identify participants current competencies and areas of improvement Various Pre and Post Assessments Overall Training Evaluation • Assess the level of learning that is being achieved throughout the program • The reaction of the participants and their thoughts, knowledge and behavior about the training • Kirkpatrick's Four-Level Training Evaluation Model • IPDC’s exclusively designed Evaluations Form (if required) Training Effectiveness Evaluation 11
- 12. Upon completion of the Training (All sessions of Training, Post Assessment, Evaluation and Observation), IPDC shall submit the following Reports in form of Hardcopy and Softcopy: Approach & Methodology • Report of Program result • All survey and evaluation result of the program 12 Report
- 13. As part of training delivery, IPDC shall submit the following items: • Training material/ tool kit for all participants. • Certificates of Achievement for all participants. • Program documentation (In-Class session) and video recording. Approach & Methodology 13 Deliverable
- 15. Program Agenda 15 Why Does Performance Management and Appraisal Skills Training is Important? In today's workplace, performance improvement and the role of performance management is an increasingly popular topic. Why the intense focus on performance management now? Business pressures are ever- increasing and organizations are now required to become even more effective and efficient, execute better on business strategy, and do more with less in order to remain competitive. Program Introduction
- 16. Today’s realities demand: – Larger and more global organizations – Changing global economy and Competitiveness – Leaner organizational structures – More dynamic labor markets – Increased importance of human capital – Enhanced leader pipeline to offset demographic trends – More efficient manufacturing techniques 18 Program Agenda Program Introduction Source: Bain & Company, 2015 Why Does Performance Management and Appraisal Skills Training is Important?
- 17. 18 Program Agenda Program Introduction This Performance Management and Appraisal Skills Training will feature: • Behaviour & Performance • Work design • Empowerment • Effective performance evaluation • Strategies for effective performance appraisal systems • Orientation, training & development • Individual development plan • Coaching, counseling and mentoring • Time management
- 18. 18 Program Agenda Program Impact The Impact of the Training Organization Impact Personal Impact • Managerial performance will be improved • Add value to the department and the organization as a whole • The engagement of employees with the organization will improved • Staff committed to building a high performance organization • Behavior will be aligned with an organization's cultural values • Participants are encouraged to take new ideas and strategies back to their workplace for discussion with their managers • Will enable participants to implement effective performance management • Improved confidence and self assurance in dealing with performance issues • A greater understanding of how to make a performance appraisal a positive and motivating influence • Will enable participants to apply best practice in discipline and performance improvement planning • Will enable participants to positively influence high performance
- 19. Program Agenda Overview A properly designed and effective performance management process will require a range of techniques including agreeing objectives, reviewing and monitoring performance, giving feedback, coaching, training and development and reward and of course, appraisal itself. This course is focused on both the theoretical and the practical. There will be a practical skills workshop conducted each session where what has been learned will be put into practice. • How to design and introduce an effective performance management scheme • The skills that managers, supervisors and team leaders need to be effective in performance management • Making performance appraisal work in a multi-cultural environment • Managing and improving poor performance • Maintaining good performance – the psychology of positive reinforcement • Individual Plan 19
- 20. Program Agenda The program objectives are … 20 • Understand performance management and appraisal process and steps • Make the links between performance management and the university strategy and value • gain an understanding of not only the benefits of Appraisals but also some of the common pitfalls and how to avoid them. • Plan, structure and deliver effective appraisals • Set smart objectives • Gain genuine agreement and commitment to the process • Give effective feedback to staff and also encourage and be able to receive feedback from staff • Manage time effectively
- 21. Program Agenda 21 DAY ONE Performance Management and Appraisal Skills Time Session Topic 07.45 – 08.00 Opening Sessions & Training Ground Rules 08.00 – 10.30 Performance Management: An Introduction and Updates • Definition of performance management • Impact of poor performance on an organization • Objectives of performance management; Key terms and uses • Overview of the annual performance cycle • Mistakes in performance management Individual and Group Sharing & Discussion 10.30 – 10.45 Coffee Break 10.45 – 12.00 Performance Management: Setting Objectives & KPI • Cascading the vision, mission and strategies • Types of performance criteria • The impact of critical success factors on performance • Key Performance Indicators (KPIs): Characteristics; Units of measure • Quantitative and Qualitative objectives • Turning goals into objectives the 'SMART' way Case Study & Discussion on KPI 12.00 – 13.00 Lunch Break
- 22. Program Agenda 22 DAY ONE Performance Management and Appraisal Skills Time Session Topic 13.00 – 15.00 Conducting Effective Performance Appraisals • Planning and preparing for appraisals • Agreeing the performance appraisal rating • Performance appraisal and the link to pay • Logistical arrangements • Beginning the meeting • Discussing the evaluation: an in-depth view • Closing the meeting • Roles of managers and employees • Common appraisal errors 15.00 – 15.30 COFFEE BREAK 15.30 – 17.00 Following Up After the Performance Appraisal Meeting • Acknowledging good performance • Categories of performance problems and possible causes • Performance improvement planning Individual Exercise & Case Study
- 23. Program Agenda 23 DAY TWO Performance Management and Appraisal Skills Time Session Topic 08.00 – 10.30 Individual Development Plan • Employee's career goals and A map for attaining goals • Written plan for scheduling and managing an employee's development • Job Requirements Analysis and Competencies • IDP Form Guidelines Individual Practice and Discussion on IDP 10.30 – 10.45 Coffee Break 10.45 – 12.00 Giving and Receiving Feedback and Coaching • Feedback models and providing constructive and developmental feedback • Giving and receiving feedback • Coaching: the ask/tell continuum • Elements of a good coaching session • Five steps of coaching for optimal performance Role Plays in facilitating Coaching Sessions 12.00 – 13.00 Lunch Break
- 24. Program Agenda 24 DAY TWO Performance Management and Appraisal Skills Time Session Topic 13.00 – 15.00 Managing Time Effectively & Workloads • Set Priorities Using Important and Urgent Paradigms • Stephen Covey’s 4 waves and quadrants • Multi-tasking Attitude and Managing Workload • Dealing with the unexpected • Effective stress management techniques • Developing mental toughness Practice in Time Management and Stress Management 15.00 – 15.30 COFFEE BREAK 15.30 – 17.00 Individual and Group Discussion and Role Plays in Various Issues on Performance Management and Appraisal Skills Lesson Learned; Action Plan & Commitment; Evaluation & Feedback
- 26. Engagement Leader Performance Management and Appraisal Skills Bun Sucento, MBA. M.Mgt (Managing Director – IPDC) Proposed Training Facilitator Facilitator(s) Training Facilitator 26 Option # 1 Option # 2 Option # 3