Itb Chap 11
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The document summarizes key topics in three lessons: 1) Computer systems have four main elements - input, processing, memory/storage, and output. Common input devices and storage media are described. 2) Management information systems (MIS) have four components - gathering, analyzing, storing, and reporting data. MIS are used extensively in industries like education, healthcare, and finance. E-commerce involves business transactions over the internet. 3) Technology is used in workplaces for tasks like robotics, CAD, and telecommuting. Students use technology for schoolwork. Social concerns include issues like employment trends, privacy, and computer crime like piracy.
Itb Chap 11
- 1. Business and Technology 11-1 Computer Systems 11-2 Business Applications of Technology 11-3 Other Technology Issues 11
- 2. LESSON 11-1 Computer Systems Goals Identify the main elements of a computer system. Describe input devices and processing activities. Explain computer storage media and output types.
- 3. Key Terms computer system hardware software computer network central processing unit (CPU) program computer language operating system software application software
- 4. ELEMENTS OF A COMPUTER SYSTEM Input Processing Memory and storage Output
- 5. COMPUTER NETWORKS Global computer network (Internet) For accessing the World Wide Web For exchanging e-mail Local computer network (intranet) Functions like a typical Web site Used to share information within an organization
- 6. >> C H E C K P O I N T List the four main elements of a computer system.
- 7. INPUT AND PROCESSING Input: getting started Processing: making things happen Word processing Desktop publishing Database software Spreadsheet software Presentation software
- 8. >> C H E C K P O I N T What are common input devices?
- 9. MEMORY AND OUTPUT Memory and storage: saving for later Output: obtaining results
- 10. >> C H E C K P O I N T How do internal and external memory differ?
- 11. LESSON 11-2 Business Applications of Technology Goals Describe the components of a management information system (MIS). Identify computer applications in service industries. Discuss e-commerce activities.
- 12. Key Terms management information system (MIS) computer-assisted instruction (CAI) e-commerce
- 13. MANAGEMENT INFORMATION SYSTEMS Gathering Data Analyzing Data Storing Data Reporting Data Government Accounting Inventory Customers Sales
- 14. COMPONENTS OF AN MIS Gathering data Analyzing data Sorting data Reporting results
- 15. DATA SOURCES External data sources Internal data sources
- 16. THE MIS IN ACTION 1. Identify the information needs of the organization. 2. Obtain facts, figures, and other data. 3. Process, analyze, and organize data in a useful manner. 4. Distribute information reports to those who make decisions. 5. Update data files as needed.
- 17. >> C H E C K P O I N T What are the four components of a management information system?
- 18. TECHNOLOGY IN SERVICE INDUSTRIES Public service Education Health care Financial services
- 19. >> C H E C K P O I N T What service industries make extensive use of computers?
- 20. E-COMMERCE E-commerce refers to conducting business transactions using the Internet or other technology.
- 21. TYPES OF E-COMMERCE Business-to-Consumer (B2C) Business-to-Business (B2B) Consumer-to-Business (C2B) Consumer-to-Consumer (C2C)
- 23. E-COMMERCE ACTIVITIES Providing product information Promoting a company Selling online Conducting market research Making payments Obtaining parts and supplies Tracking shipments
- 24. GLOBAL E-COMMERCE Importing and exporting Videoconferencing
- 25. >> C H E C K P O I N T What do the notations B2C and B2B mean?
- 26. LESSON 11-3 Other Technology Issues Goals Explain workplace uses of technology. Identify home and personal applications of technology. Discuss social concerns related to technology.
- 27. Key Terms robotics artificial intelligence (AI) expert system computer-aided design (CAD) telecommuting piracy computer virus
- 28. WORKPLACE TECHNOLOGY Robotics Expert systems Computer-aided design (CAD) Telecommuting
- 29. >> C H E C K P O I N T How is computer-aided design (CAD) used by businesses?
- 30. HOME AND PERSONAL TECHNOLOGY School and homework Home robotics Household record keeping
- 31. >> C H E C K P O I N T What types of technology tools are available to students?
- 32. SOCIAL CONCERNS OF TECHNOLOGY Employment trends Health concerns Computer crime Privacy concerns
- 33. >> C H E C K P O I N T How do companies suffer from software piracy?