JIRA-An intro
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This document discusses the issue tracking software JIRA. It provides an overview of what JIRA is, key concepts like customizable workflows, reasons to use JIRA like its extensive features and customizability, who uses JIRA with over 10,000 customers in 90 countries, and examples of features like issue creation, roadmaps, reports, notifications, searching and security. It concludes that JIRA is a capable issue management application that has grown to manage various business processes through workflow automation.
JIRA-An intro
- 1. ASHA.G.K M.TECH:TECHNOLOGY MANAGMENT(2012-2014) DEPARTMENT OF FUTURES STUDIES 03/03/13 UNIVERSITY OF KERALA 1
- 2. Agenda •What is JIRA •JIRA Concepts •Why JIRA •Features •Conclusion 03/03/13 2
- 3. What is JIRA? JIRA is a ATLASSIAN product for issue tracking. Prioritize, assign, track, report and audit. JIRA is an extensible platform. JIRA improves productivity. JIRA improves quality. 03/03/13 3
- 4. JIRA Concepts -Workflow Customizable workflows to meet business needs 03/03/13 4
- 5. Top reasons to use JIRA 1.Features you won’t find elsewhere 2.Battle tested by the world corporations 3.The information you need, when you need it 4.Easily customizable and extensible 5.Legendary service 6.Jira runs anywhere 7.Continually improving 8.Recognized with many industry awards 5
- 6. One application. Many uses. Bugs/Change Requests Tracking Help-desk / Support / Customer Service Project Management Task Tracking Requirements Management Workflow / Process Management 03/03/13 6
- 7. Who uses JIRA ? Over 10,000 customers in more than 90countries 03/03/13 7
- 8. JIRA Features-Issue Creation •Creating tasks, bug reports, feature requests, helpdesk tickets, is a breeze •No need to transcribe issues from emails to Excel worksheet anymore. •Issue can be easily created . •Allows customizable items for different issues types 03/03/13 8
- 9. JIRA Features- Roadmaps •JIRA enables you to know what is outstanding and when issues are scheduled to be resolved 03/03/13 9
- 10. JIRA Features- Reports •JIRA delivers real-time, relevant information in a convenient format •JIRA enables the management to have clear visibility of the situation 03/03/13 10
- 11. JIRA Features-Notifications •JIRA enables you to receive the information you need, when you need it. •Configurable email alerts as and when issues are updated •Optional emails to remind on overdue tasks •Subscribe to weekly/monthly reports on issue status 03/03/13 11
- 12. JIRA Features- Powerful Search •Find precisely what you are looking for in seconds •Search can be saved as filters and reused •Powerful and flexible searching •Supports searching of customized fields too 03/03/13 12
- 13. JIRA Features-Others •Secure–JIRA provides fine-grained enterprise level security •Usable –Intuitive interface designed with both business and technical users in mind •Track–Keep track of all activities, changes and work logged against issues •Administration–A low maintenance system with straightforward administration capability •Extensible–With over 100 pluginscontributed by the community •Open –An open API, full source code access allow for further integration and customization of JIRA functionality 03/03/13 13
- 14. Conclusion JIRA is a capable issue management application especially designed for system and software application developers. Over the years, JIRA has grown into a capable workflow management application that can be used to manage just about any business process that can benefit from workflow automation. The variety of users benefited from using custom JIRA applications to manage and automate everyday business applications, including managing projects and documentation configuration change management. 03/03/13 14