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Klasien Postma, Solution Architect 
1 
Agile projects do not yield an effective IT business alignment
Portfolio 
2 
ERP + CRM 
(Salesforce.com, Oracle, SAP) 
Maatwerk 
(Mobile, Smart Tech, GEO, Java, .Net, OpenSource) 
Elastische infrastructuren 
Advies & onder- steuning 
(Vertical, Horizontal, Professional) 
Applicatie Integratie & Middleware 
(Integratie, Portalen, Proces- en regelsystemen) 
Online 
(Concepting, design) 
Business Intelligence 
(Bicc, Datawarehouse, Dashboards, Analytics)
Introduction – My architect roles … 
3
… in the public sector 
 Council for the Judiciary (spir-it) 
 Tax authority 
4
Trends in the public sector 
Centralization: fewer offices 
Specialization: shared service centers 
IT: Governance, demand, supply 
5
Current objectives public sector 
Business 
-Shorter and simpler procedures 
-Better accessibility, understandability 
IT-development 
Reduced time-to-market, small projects 
Engaged business, happy end-users 
Principles 
Service oriented 
Re-use, before buy, before build 
Standardized building blocks 
One-off creation, multiple use 
6
7 
Natural reflex: introduce new method
But…how to implement into large organizations 
8
Scaled Agile Framework TM (SAFe) – Tax authority 
Original concepts from Dean Leffingwell: www.scaledagileframework.com 
Backlogs: 
−Portfolio-backlog  Epics 
−Program-backlog  Features 
−Team-backlog  Stories, Spikes 
Implementation: 
−Step by step started in May 2014 
−Started with two projects of the business demand-unit ‘IM Surcharges’ 
9
POTs and SOTs 
−POT (product development team): chain oriented, business value, project scope 
−SOT (service development team): component oriented, quality & re-usability, cross- project scope 
Backlogs: 
−Company-backlog 
−Project-backlog 
−Service-backlog 
−Architecture-backlog 
Implementation: 
−Step by step, started in February 2013 
−Started with supply-unit Spir-it 
−Reorganization design- and development-teams 
POTs and SOTs – Council for the Judiciary (spir-it) 
10
Challenges
1. ‘During the renovation, the store remains open’ 
12 
Think big, act small; improve during implementation
2. Another framework to integrate 
Manage expectations: small steps and achievements 
Convince the organization, use agile-coaches 
Be aware Agile requires a new mindset 
13
2. Another framework to integrate 
14 
Scrum: 
•Product back-log 
•Sprint back-log 
•Product Increment 
•Burndown chart 
Think lean: 
•Who needs the document? 
•Why does she/he need it? 
•What’s the value to him/her? 
•What if the document is missing?
3. Many teams, scrum and waterfall 
Create teams with a broad range of skills, max 10 persons 
Stubs, don’t wait with physical integration till the end of iteration 
Product-owner (little time, flexible working hours, dislocated) 
−Joins Daily-standups as much as possible (minimum once a week) 
−Joins all milestone meetings (Sprint-planning, Demo and Review) 
15
4. Architecture and Agile/scrum 
16 
Why? 
To serve organizational interests 
To keep cross-project scope 
To outline a global overview
4. Architecture and Agile/scrum 
17 
What 
Who 
When 
Domain architecture 
Domain architect 
Long term planning 
‘Project start architecture’ 
Project architect 
Project initiation 
Architecture implementation 
IT-architect 
Sprints 
Architecture control and changes 
Project architect 
Sprints
Issue 
Demand, Supply, Business don’t act as partners 
Users are referred to as clients, not colleagues 
Supply is not considered as a business partner 
Many prejudices, low trust 
18 
Next challenge: how to involve the business
Next challenge: how to involve the business 
19 
Most important: collaboration based on equality and trust 
Business 
Demand 
Supply
Improve collaboration 
Business 
Business = IT 
Dig into automated processes too 
Don’t be averse to IT 
20
Improve collaboration 
Demand 
It starts with operations: reality differs from theory 
Involve end-users to make specifications 
Don’t consider IT as difficult 
21
Improve collaboration 
Supply 
Invite eg. real users for the demo 
Visit specification meetings 
Focus on simple explanation 
22
Conclusion 
Effective adoption of 
business reality into IT solutions 
requires a mindset beyond 
thinking in models and 
predefined patterns. 
23
24 
www.ordina.nl 
Questions?
25 
www.ordina.nl

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ASAS 2014 - Klasien Postma

  • 1. Klasien Postma, Solution Architect 1 Agile projects do not yield an effective IT business alignment
  • 2. Portfolio 2 ERP + CRM (Salesforce.com, Oracle, SAP) Maatwerk (Mobile, Smart Tech, GEO, Java, .Net, OpenSource) Elastische infrastructuren Advies & onder- steuning (Vertical, Horizontal, Professional) Applicatie Integratie & Middleware (Integratie, Portalen, Proces- en regelsystemen) Online (Concepting, design) Business Intelligence (Bicc, Datawarehouse, Dashboards, Analytics)
  • 3. Introduction – My architect roles … 3
  • 4. … in the public sector  Council for the Judiciary (spir-it)  Tax authority 4
  • 5. Trends in the public sector Centralization: fewer offices Specialization: shared service centers IT: Governance, demand, supply 5
  • 6. Current objectives public sector Business -Shorter and simpler procedures -Better accessibility, understandability IT-development Reduced time-to-market, small projects Engaged business, happy end-users Principles Service oriented Re-use, before buy, before build Standardized building blocks One-off creation, multiple use 6
  • 7. 7 Natural reflex: introduce new method
  • 8. But…how to implement into large organizations 8
  • 9. Scaled Agile Framework TM (SAFe) – Tax authority Original concepts from Dean Leffingwell: www.scaledagileframework.com Backlogs: −Portfolio-backlog  Epics −Program-backlog  Features −Team-backlog  Stories, Spikes Implementation: −Step by step started in May 2014 −Started with two projects of the business demand-unit ‘IM Surcharges’ 9
  • 10. POTs and SOTs −POT (product development team): chain oriented, business value, project scope −SOT (service development team): component oriented, quality & re-usability, cross- project scope Backlogs: −Company-backlog −Project-backlog −Service-backlog −Architecture-backlog Implementation: −Step by step, started in February 2013 −Started with supply-unit Spir-it −Reorganization design- and development-teams POTs and SOTs – Council for the Judiciary (spir-it) 10
  • 12. 1. ‘During the renovation, the store remains open’ 12 Think big, act small; improve during implementation
  • 13. 2. Another framework to integrate Manage expectations: small steps and achievements Convince the organization, use agile-coaches Be aware Agile requires a new mindset 13
  • 14. 2. Another framework to integrate 14 Scrum: •Product back-log •Sprint back-log •Product Increment •Burndown chart Think lean: •Who needs the document? •Why does she/he need it? •What’s the value to him/her? •What if the document is missing?
  • 15. 3. Many teams, scrum and waterfall Create teams with a broad range of skills, max 10 persons Stubs, don’t wait with physical integration till the end of iteration Product-owner (little time, flexible working hours, dislocated) −Joins Daily-standups as much as possible (minimum once a week) −Joins all milestone meetings (Sprint-planning, Demo and Review) 15
  • 16. 4. Architecture and Agile/scrum 16 Why? To serve organizational interests To keep cross-project scope To outline a global overview
  • 17. 4. Architecture and Agile/scrum 17 What Who When Domain architecture Domain architect Long term planning ‘Project start architecture’ Project architect Project initiation Architecture implementation IT-architect Sprints Architecture control and changes Project architect Sprints
  • 18. Issue Demand, Supply, Business don’t act as partners Users are referred to as clients, not colleagues Supply is not considered as a business partner Many prejudices, low trust 18 Next challenge: how to involve the business
  • 19. Next challenge: how to involve the business 19 Most important: collaboration based on equality and trust Business Demand Supply
  • 20. Improve collaboration Business Business = IT Dig into automated processes too Don’t be averse to IT 20
  • 21. Improve collaboration Demand It starts with operations: reality differs from theory Involve end-users to make specifications Don’t consider IT as difficult 21
  • 22. Improve collaboration Supply Invite eg. real users for the demo Visit specification meetings Focus on simple explanation 22
  • 23. Conclusion Effective adoption of business reality into IT solutions requires a mindset beyond thinking in models and predefined patterns. 23