Knime customer intelligence on social edia

The document discusses how KNIME was used to analyze social media data from Slashdot forums to understand user sentiment and influence. Text analytics identified the most positive and negative users, while network analysis identified influential users. Integrating both approaches found that most influential users were neutral, but one positive and talkative user would be worth targeting for marketing. The document provides resources for learning more about KNIME's capabilities for social media analysis.