Kony - End-to-End Proof of Technology

Proof of
Technology
<presenter name>

Kony Multi-Channel Experience
Cloud
Kony Apps Cloud

Apps
Customer Apps

Kony
Visualization Cloud

Enterprise Apps

Platform
Kony

Development Cloud

SaaS Foundation

Kony
Management Cloud

Foundation

Kony Cloud Foundation

Public Cloud

Managed Private Cloud

On-Premises

Supported Application Types
 Support over 10,000 devices
 Cover all major OSs
 Cover all development outcomes (HTML5 – Native – Hybrid)

Visit Kony.com
CLICK HERE

 Visit http://www.kony.com
 Start a free trial

Select a Product Trial

 Select a trial to work with:
 Visualization
 Development
CLICK HERE

CLICK HERE

CLICK HERE

 Management

Register

 Register for a Kony Cloud
account
 Fill out basic information

 Click on “Create your
account”

CLICK HERE

Successful Registration

Receive verification in registered email account

Verification

John Smith

 Go to verification email

Dear John Smith,

 “Activate My Kony Account”
CLICK HERE

Activate Account

 Complete activation registration form
 “Activate Account”

CLICK HERE

Welcome To Kony Cloud Portal

 Gateway to documents,
tutorials and support
 Setup cloud instances

Structure

 Each product cloud has
similar structure:
 Start your trial
 Manage cloud services
 Explore documentation
 View tutorials

Start a Trial
 Click on “Start a trial”
 Setup a Kony Development Cloud

Download Kony Studio

 Windows Version
 Mac Version

Resource Reference
 Each cloud has its own set
of resources:

 Guides
 Documents
 Best practices
 Tutorials

 Step-by-step walk through
of services
 Beginner
 Advanced

Start Cloud Instance
 Multiple ways to start a cloud instance
 Basic method is through management console

CLICK HERE

Select a Cloud
 Visualization
 Development (B2E, B2C)
 Management

CLICK HERE

Choose Pricing & Feature Set

CLICK HERE

Checkout

 Name cloud instance
 Create personalized URL

Review Order

CLICK HERE

Cloud instance will be provisioned

Manage Cloud Instance(s)
 View all provisioned cloud instance(s)
 Click on any service within any cloud instance to access features
Management

Messaging

App

Sync

Multi-Channel Design
Challenges
70% of defects in app development are categorized as UI defects.
 Legacy tools are
blank-canvas
 Design for each
platform/device
 No re-use of
prototype code
 Legacy tools don’t
implement designs

 Reinterpret business
requirements
 Recreate designs
 Must rely on image
assets and style
guides

 Lacks ability to easily collaborate
 Unable to experience the real app before production
 Live apps fail business requirements

Kony Visualization Cloud

Designer
Tools

Kony Visualizer

Visual
Canvas

Design
Library

Design
Viewer

Workflow
Editor

App
Generator

Requirements
Manager

Framework

Designer Framework
Native

Native Design
• Quartz
• UIKit

Cloud
Services
Kony Cloud
Foundation

Web

Secure Sharing

Provisioning

Account
Management

Collaboration

Authentication
& Authorization

Reporting &
Analytics

IDE Integration

Monitoring

Billing

Design Canvas

 Start with the design canvas
 WYSIWYG interface
 Design for a specific device or
across all channels
CANVAS

 Native widget rendering
 Dynamic multi-channel flex
layout
 Device library of
phones, tablets, and desktop
 Switch between
OS, device, and screen
orientation

Design Library

 Out-of-the-box templates
 Device-specific or common
widget collections:
 Margins
 Padding
 Font, and more….
 Skins and themes library

 Pre-packaged & user defined
 Customizable asset properties
 Make real-time adjustments

Custom Libraries

 Create / Import:
 Themes
 Skins
 Widgets
 Reuse assets across projects

Drawing APIs

 Drawing APIs bind to
underlying platform APIs:
 UIkit
 Quartz
 OpenGL
 Multistep gradient

 Shadowing
 Borders
 Text shadowing, and more…
 Resolution independence

Link to Photoshop

Instantly copy image properties

Adobe Photoshop

Kony Visualizer

Workflow Editor
 Define workflow and
interaction:
 Form2Form navigation
 Widget properties

 Dynamic widget data
 Themes
 Skins
 Popups
 Reusable workflow and
interaction assets
 Design an actual app
 No prototyping
 No throw-away code

Platforms

 Design for actual form
factor on any OS:
 iOS
 Android

 Windows
 Blackberry, and more…
 Native apps
SAMSUNG GALAXY S3

 HTML5 apps

Multichannel

 Design for actual form
factor on any channel:
 Phones
 Tablets
 Desktop
 Design across all channels

 Tailor for channel specific

Preview design in real-time on emulators

Publish App to the Cloud

 Publish app(s) to the cloud:
 Native app
 HTML5 app

 Instantly share the app(s) URL

Functional Preview

 Download app preview shell
 Walk through entire app on the device

Cloud Collaboration

Add / Display Notes on Device

 Screens with notes will display an
alert at the bottom of the screen
 Display notes from designer(s)
 Display notes from any user
associated to cloud account
JOE SMITH

 Add notes directly on the device
while reviewing app

JOE SMITH

ALERT

NOTES

Cloud Collaboration

Review Notes

 Display user(s) notes
 Click on any note to be taken
to the corresponding screen
 Review feedback and make
changes to the screen
 Collaborate with designers,
developers and business users
 Quickly iterate through design
and development process

Cloud Collaboration

Export Project
 Export design project to the cloud
 Share exported file with developer or other key stakeholders
 Import into Kony Development Cloud and tie-in functionality

The Enterprise App Development
Challenge

Enterprise
Integration
(mBaaS)

Multichannel

Open
Standards

 Connecting apps to
enterprise systems
 Moving to openstandards tools and
frameworks

Lifecycle
Integration

 Extending to multiple
channels and
operating systems
 Involving key stakeholders
from idea to app

Kony Development Cloud
3rd Party / Native
SDKs

Developer
Tools

Kony Studio

Visual App
Designer

Integration
Designer

Data
Mapper

JS Code
Editor

Event Flow
Editor

Device
Simulator

1-Click
Deploy

Developer
Frameworks

Development Framework
API Capabilities

Channel-Specific:

Web

Cross-Channel:

Hybrid

Native

Kony Cloud
Foundation

Cloud
Services

Blend native capabilities with rich
HTML 5 for fully optimized apps

Web Apps

Integration

Orchestration

Device Detection

Messaging

Sync

Provisioning

Account
Management

Authentication
& Authorization

Reporting &
Analytics

Monitoring

Billing

Single Code Base
 Use single JavaScript code base to
develop once, deploy everywhere
 Deliver across all channels and OSs to
incorporate:

UI







Forms
Skins
Popups
Images
Widgets

Client
Logic







Transitions
Workflow
Properties
Storage
Security

Cloud
Services
(mBaaS)






Integration
Orchestration
Messaging
Sync

JavaScript APIs
 Open standards-based JavaScript
interface
 Thousands of Packaged APIs
 Native API mapping

Security
Cryptography
Enterprise IAM
FIPS 140-2

 Consumable via 3rd-party tool /
native SDK or Kony Studio
 Reuse existing code
UI/UX
Rich Drawing
Charm
Badge
Live Tiles
Gesture
Themes & Skins

Utilities
Math
String
Table
Time
Alerts
i18n

Device Services
Operating System
Phone
Accelerometer
Geo Location
Camera
SMS
Internationalization
Bookmark & Refresh

Network
Network
Cross-channel push
Streaming
Service Invocation
Header Manipulation
Availability

Data Services
Access Native Storage
Offline Data Access
Sync Services with
conflict resolution

Extensible JavaScript Frameworks

 Integrate with any 3rd-party libraries or
JavaScript based development environment
 Published APIs available to any IDE or library
 Access full device specific or cross channel
features

Complete Studio
 Develop


Business logic



Enterprise Integration



Backend services

 Test


Service simulation



Inline debugging



Emulators and devices



Preview functional app(s)

 Deploy


Single-click deployment for
target channels & OSs

Cloud Collaboration
Import Visualization Cloud Project

 Open Visualization project
directly within Kony Studio

 Tie-in front-end UI assets to
backend functionality
 Add functional business
requirements
 Export Development project
into Visualizer at any time

Skins

 Use templates or generate
custom skins for UI objects
 Leverage CSS3 for styling
 Create device specific or
cross-channel UI/UX

Themes
 Package skins into theme for UI branding across channels

 Personalize look and feel
 Download themes

JavaScript Editor

 Write and edit code
 Debug code
 Implement client and
business logic
 Tie into enterprise and 3rdparty systems
 Create workflows and
transitions
 Use intellisense to speed
up coding

Event Flow Editor
Manage
Navigation

Service Integration

Alerts

Pre-processor decisions

Functions

 Visually configure complex workflows
 Manage conditional logic and branching
 Create inline code snippets and expressions

Data Mapping

Action
s

Data Mapper

 Map backend data objects to
frontend assets
 Create composite data fields
 Execute data transformations

Device Specific Features

 Optimize device specific experience
 Build for highest common denominator
 No compromises

 Customize channel specific:
 Menus
 Buttons
 Text boxes, and more…

Internationalization

 Translate app data into
language of choice
 Run on multiple locales
 Single and double byte
character support
 Localized keys retrieved
dynamically
 Dates, currencies and formats
conform to end-user’s region

Import Native Code

 Import custom code
 Single API to access custom code
 Import wizard for
iOS, Android, Blackberry and
Windows native code
 Incorporate device peripherals such
as barcode reader and Bluetooth

Reuse Native Code
Kony Studio empowers you to call functions or make use of
services written in another language
 Leverage native SDK functions
 No additional coding required for
integration
 Access functions without the
dependencies of UI Interfaces
 Integrate with
VASCO, WebTrends, and 3rd-party
encryption libraries
 Embed custom native widgets

Import 3rd-Party Libraries

 Add unique functionality with
3rd-party libraries
 JQuery
 Sencha
 Dojo, and more…

 Flexible architecture to support
app(s) extensions
 Reuse and access 3rd-party library
widgets within Kony Studio

Custom Library Integration Example
3rd-Party Library

Import in Kony
Studio

Define Library
Meta Data (config)

Generate Proxy
Code

Platform Specific
Packaging

User Invokes the
Application

Kony Services are
Initialized

3rd- Party Plugin is
registered with
the runtime

Application
invokes the 3rdparty API

Kony Framework
Invokes the library
proxy code

 Define JavaScript namespace, method names, input and output
parameters, and library entry points that need to be exposed to
and invoked by the Kony Development Cloud
 Use meta data to generate proxy code to tie the 3rd-party library
with the Kony Framework
 Take care of Data Marshaling & Error Handling
 Hand code proxy code if desired
 Native compiler tools to package 3rd-party app binaries, proxy
code and Kony runtime to create final deployable app binary
 Register all 3rd-party libraries with Kony Framework at startup

3rd-Party Library

Device SDK

Cloud Connect Your Apps
Cloud Services (mBaaS)

Kony Cloud Services
Enterprise-grade backend services (mBaaS)
 Published APIs
 Available to any development tool or 3rd-party framework
 Pre-integrated with Kony JavaScript Development Framework

Integration

 Proprietary Enterprise Connections

Visual mapping tools
Data
Transformation

Functional Services / Capabilities
SkyMobile

Realtime

Batch

Sync/
Offline

Web
Services

 Kony for SAP

 SharePoint

 Siebel

 Salesforce

 PeopleSoft

Enterprise
Explorer

Sky Explorer

 Many more

 JD Edwards

 Support all Web Service protocols

Firewall
adapters

 REST

 JSON

 SOAP

Kony Enterprise Federation Security (VPN, HTTPS, …)

 Web scraper

 JDBC Database Connectors
connectors

 MS SQL Server
 Oracle
 IBM DB2 and more

Visual Integration Explorer

 Open service definition
 Enter credentials and visually
connect to backend services:
 Enterprise systems
 Web Services
 Databases

 Mainframes
 Custom

Service Definition Editor

 Create a new service definition
or connect to an existing one
 Discover and explore backend
data objects and methods

 View and test input and output
response fields from services
 Tie UI to backend data objects

Service Orchestration

 Composite web services
definition editor
 Synchronous/asynchronous
service execution workflow
 Optimize performance
 Record and simulate service
definitions

Publish Services

PUBLISH

 Publish service to the Kony
Cloud or local instance
 XML format
 Available for consumption by
any framework or library

Integration – Kony for SAP

 SkyMobile is a certified SAP
add-in
 Data sync from within SAP
 No duplicate
data, transactions or
bottlenecks
 Preconfigured integration to
SAP modules
 Flexible integration options
depending on size of project

Kony Sky Sync Runtime Components

SAP Business Suite

Sky Access Gateway

Application

SkySync
Library

SAP certified add-in

Three primary components:
 Embedded library on the device (SkySync).
 Provides secure data storage
 Enables synchronization with SAP


Sky Access Gateway
 Handles all communication between the device and SAP



SAP certified add-in (inside SAP)
 Performs all integration and interface management

SAP Certified Runtime Components

SkySync
Library

Identity Management
Services

HTTPS or native sockets

Multi-threaded
Engine

Database

Interface
Manager

API

Sky certified add-in
Data Object
Manager

Application

SAP RFC
Connection
Pool

Connection
Manager

DMZ
(proxy)

SAP Business
Functions, Custom
code etc.

SAP Business Suite

Sky Access Gateway

Central SAP Database

 SAP Certified Add-in runs “inside SAP” on any NetWeaver ABAP stack e.g.
ERP, CRM etc.






Handles all the Data Object processing and Interface Management
Utilizes SAP client/server architecture and central database
Secures and optimizes SAP system through interface management
No modifications to standard SAP or Customer Objects.
 SKY registered namespace
Standard SAP administration, change management, security, etc... processes apply

SkySync Library

 The SkySync library is automatically embedded into the app
as part of the Studio app build process
Application
API
SkySync
Library
Multi-threaded
Engine

Database

 Multi-threaded cloud environment that synchronizes data
objects and media between the app and SAP
 Data is persisted in a secure local relational database that
supports large volumes of data

 Communication with SAP is via one or more Sky Access
Gateways using either SSL/HTTPS or native sockets
 Built-in encryption and Identity Management services
 Supports: IOS, Android, BlackBerry and Windows

Sky Access Gateway

Application
API
SkySync
Library
Multi-threaded
Engine

Database

SAP Business Suite

SAP RFC
Connection
Pool

DMZ
(proxy)

Connection
Manager

Sky Access Gateway

Identity Management
Services
HTTPS or native sockets

 Relays all requests between the app and the SAP host
 Manages high volumes of device connections and a “shared” SAP RFC
connection pool
 Performs high speed data compression and encryption
 Supports Identity Management services for user/device authentication
 Multiple gateways may be configured for high availability and load
balancing
 No data is stored locally
 Supports Firewall and Proxy Server configurations

Develop SAP Apps

Explore

Interface
Manager

Deploy

Sky certified add-in
Data Object
Manager

Define

SAP Business
Functions, Custom
code etc.

SAP Business Suite

Central SAP Database





SAP Data Object, Integration Object and Interface definitions are designed and configured
“inside SAP” using the SkyMobile IDE
SAP Data Object definitions are “explored” and integrated into app using the Kony Studio
The app build process incorporates the SkySync library and is deployed out to the device via
Kony Management services

Enterprise Grade Security
 Access secure infrastructure
via available API
 PCI, FIPS 140-2 and HIPAA
compliant
 Transactions encrypted using
128-bit SSL/TLS protocols
 AES and 3DES encryption
available
 Integrate and authenticate
with Active
Directory, LDAP, SiteMinder
 Certificates and client-side
authentication
 Single sign-on (SSO) support
 Multi-factor authentication

Messaging Services
JavaScript
 Single API interface for
iOS, Android, Windows and
Blackberry

Kony Messaging Service

 Context-aware targeted messages
 Segmented marketing campaigns
 Reporting and analytics console

Push

IOS

Android

Tablets

Blackberry

Single API Push Notifications
JavaScript

Customer ID
(e.g. e-mail)
Unique Identifier

 Single interface that enables the
bypass of platform requirements:
Kony Messaging Service

 Formatting
 Status query

IOS

 Retry on failure, etc…

Push

Alert / Email / SMS

Android

Tablets

Blackberry

Push a Message

 Context aware message delivery
 Define targeted segments
 Rules based parameters
 Cover all channels and major OSs

Manage Notifications
1

2
SET PLATFORM PREFERENCES

SELECT GROUP/USERS

3

4

CREATE MESSAGE
SCHEDULE

Geo-Fencing Segmentation

 Segment target messaging
by geo-location
 Define rules for delivery

Marketing Campaigns

• Create marketing campaigns with
•
•
•
•
•

user segmentation
Send pushes to multiple apps
Expose APIs to 3rd-party systems
such as Mailchimp and Unica
Personalization
Geo-targeting
Context aware

Events

Event driven personalized pushes
Use Case:
• Person Y transfers money to person X
• Successful transfer
• Person X and Y receive notification
 Person Y: “Your transfer is successful”
 Person X: “Money from Y has been
received”

Messaging Analytics & Reporting

Report Scheduling
Schedule to run at
predefined times

Report Types
•
•
•
•

Tabular
Bar
Line
And more…

Reports Integration
•
•
•
•

Adobe Omniture,
IBM Coremetrics,
Google Analytics,
Webtrends Analytics

API Available
Exposed API available
to 3rd-party analytics
reporting engines

Synchronization Services
Enables developers to add over-the-air
or persistent sync capabilities for
handling offline behavior

 Bi-directional synchronization

Data changes can happen on both
device and the enterprise

 Incremental download

Only delta data changes on the
cloud from the last time the device
synced are sent down to the device

 Incremental upload

Only delta data changes on the
device from the last time the device
synced are sent up to the cloud

 Conflict resolution

Same data set updated by the client
and the cloud at the same time

 Security

Data is encrypted on the
device, online and offline

Over-the-Air Sync
 App invokes Sync API
 Kony Cloud merges upload data packets with enterprise
 Kony Cloud queries the enterprise for “delta” changes in real-time

and sends to the device

DOWNLOAD

Mobile
App

Kony Sync
Services

REAL TIME

UPLOAD

Enterprise System

Persistent Sync
 Enterprise system may not be available
 Data is synced with the Kony Cloud and merged to the
 Use when:
 Enterprise system access is not 100%
 Enterprise system cannot handle additional users

Mobile
App

DOWNLOAD

Enterprise
System

Kony Sync Services
UPLOAD

Device
Database

Upload Queue
Database

Replica
Database

Merge
Service

Replica
Service

Scheduled
Jobs

Conflict Resolution

 Reconcile when same data
set is updated by enterprise
and device
 Define rules to resolve
conflicts

 Device wins
 Enterprise wins
 Custom defined

Manage Sync

 Manage devices by user and
apps
 Track and monitor sync
transactions
 Leverage policies from
authentication systems
 Create out-of-the-box custom
reports

Device Detection

 Database with over 10,000
devices
 Dynamic device identification
 Optimized rendering for
HTML5/4 and SPA
 Cover iOS, Android, Blackberry,
Windows, Symbian, J2ME

Build / Package The App
 Check off each desired
development outcome
 Single JavaScript code base to
packaged for:

 Native
 HTML5
 Hybrid
 Build for all channels:

 Phones
 Tablets
 Desktop
 Single click deployment

Native

 Write app logic in JavaScript

 Assess app logic via JavaScript Interpreter
 Expose native UI libraries to the app code
via JavaScript interpreter

HTML5
• SPA utilized to separate UI/UX from
•
•

•
•
•
•

•

•

business logic
HTML5/4 browser variation handling
Responsive and adaptive design for
desktop, tablets and phones
HTML5/4 with device detection for
10,000 device types
Audio and video elements to support
multimedia rendering without plugins
Touch events and gestures
CSS3 for 2D & 3D
transformations, targeted media
queries, gradients, rounded
corners, shadows, and more
Input elements to support a variety of
types:
number, email, URL, range, datapicker, et
c.
Semantic elements for
sections, headers, footers, etc…

Hybrid

 Write JavaScript, HTML5 and CSS3 code
 Access to native UI and functionality
 Communicate between device and web forms

via device optimized JavaScript interpreter
 Leverage libraries like Sencha, JQuery, Dojo

Publish Apps to the Cloud

 Select target cloud deployment
environment(s) to publish to:
 Dev
 QA
 Prod, etc…
 Publish app along with cloud
services (mBaaS)

 Native and hybrid apps available
to public/private app stores
 Web apps available via Kony
Cloud or local instance

Ready to Use

 App is now ready to use on all
chosen channels and OSs
 Use on emulators or actual
devices

Kony Cloud Portal

john_smith@kony.com

 Sign into your allotted
Kony Cloud Portal
 Gain access to manage
published apps

Administration
 Management cloud console to administer published apps
 Manage cloud services (mBaaS) associated to the apps
 Monitor success of apps with standard reports

Monitor
 Monitor success and penetration of
apps
 Monitor app usage
 By device
 By service calls / requests
 Frequency, and more…
 Monitor health of apps
 Service call duration
 Requests per form, and more…
 Assess bi-directional traffic
 Robust analytics

Multi-channel management
challenges
Staying
ahead

Supporting
growth

 Supporting the ever
growing mobile
environment
 Mitigating risks posed by a
wide variety of devices.
 Managing the complexity
of securing and managing
apps, devices, and content.

Managing
complexity

Mitigating
risks

 Staying ahead of today’s
variables and being ready
for the next shiny new
thing

Kony Management Cloud
Management Tools

Intuitive Admin Console
Content

Intelligent EMM API Framework

API Framework
Cloud
Services
Kony Cloud
Foundation

Apps

Devices

Multi-channel

Context-aware features
Granular access to features and data
depending on role, location, etc.

Device
Management

Provisioning

App
Management

Account
Management

Content
Management

Authentication
& Authorization

Integration

Reporting &
Analytics

Messaging

Monitoring

Billing

Management Console
 Part of Kony Experience Platform
 Available on Cloud and On-Premise
 Detailed, Intuitive

App Management

 Containerize any app
 Role based secure distribution
 Include public apps
 Empower BYOD

Private App Upload

 Provide custom
icons, screenshots and
description

App Management Policies
 Discrete policies per app
 Geo-fence, Time-fence and more

Geo-fencing Policy
 Control where app can be used

 Jailbreak and root detection built-in
 Edge-optimized

Device management

 Quick self-serve enrollment process

Device Details and Actions

 View Apps, Location and
other device details
 Take actions to
 Full or enterprise wipe
 Block email
 Lock / reset passcode

1

2

Device Policies

 Comprehensive policy list:
 WiFi access
 Jailbreak / Rooting
 Camera / Screenshot
 And more…

Easy Policy Configuration
 Setup policies across platforms
 Provision Email, WiFi, VPN
 Reduce repetitive tasks

Device Sets

 Dynamic policy allocation
based on group membership
 Reduce admin intervention

Device Set Example

 Automate tasks using Geoand Time-Fences
 Provision Wi-Fi per office

Intelligent EMM API

 Security based on app context

Intelligent EMM API continued

 Screenshots disabled in Accounts Screens

Kony - End-to-End Proof of Technology

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Kony - End-to-End Proof of Technology

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