This document discusses key performance indicators (KPIs) for HR managers. It provides information on developing KPIs, including identifying operational objectives, key result areas, tasks, and methods for measuring results. The document also discusses common mistakes in creating KPIs, such as having too many KPIs and not tailoring KPIs to different stages. Additionally, it describes different types of KPIs, such as process, input, output, leading, lagging, outcome, qualitative, and quantitative KPIs. The document aims to provide guidance and resources for developing effective KPI systems.