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Context: A government-owned bank was
searching for an online lending software
with credit application processing and
loan management for payday lenders,
microfinance, and online lending
businesses. This SME lacked the working
capital and skills to develop their own
lending solution.
Recommended configuration included
several key creations:
• One of them is a proprietary credit
risk scorecard, which includes
performance indicators, such as
social network behaviors. This
system monitors activities that
would impact the risk profile of
these individuals.
• It also includes creation of new
loan application; monitoring
system recommendations with
ability to override decision rules, if
necessary. This system was able
to revise inputs, such as funds
transfer information, notes on
customer conversation and action
plan.
Lending solutions in a box
Better mitigation and
management of non-
performing loans
Improving risk
assessment and credit
decision accuracy
Optimal resource
allocation gives
lean resources and
limited time
Digitally catering to
regulatory and
compliance needs in
real time
Adopting the
right ready-made
IT solutions
Automated processing
to gain efficiencies
Around-the-
clock tech
support and
fully
managed
solutions
Proprietary credit risk
scorecard for optimal risk
assessment and pricing
Timely
updates in
tandem with
banking
regulations
Built-in
triggers to
keep out
payment
issues
Fully managed solutions
Challenges experienced by online lenders Case study
Maximization of
capital and operational
budgets utility
Client impact:
• Brought customization to processes
and workflow
• Integrated easily with other programs
• Enabled automation to processing
systems
• Developed a proprietary credit risk
score-card for risk assessment of
portfolios
Functionality overview
Loan origination
• Automatic information
processing and
decisions
• Loan underwriting
Collection
• Action planning
• Payment receipt
• Write-offs
Servicing
• Account management
• Payment receipt
Reporting
• Portfolio reports
• Risk ratings
• Collection ratings
Collateral management
• Collateral type
• Collateral valuation
• Revaluation
Front office
- Loan
application
form
- My account
Customer
information
Decision
Expert
scorecard for
automatic
scoring
Decision rules
for automatic
decisions
Included in the
solution:
Payment
processing
services
External
services —
online data
storage and
online customer
relationship
management
(CRM)
External
databases
Credit
bureaus
Information
Varun Mittal
Global Emerging Markets
FinTech lead
varun.mittal@sg.ey.com
Contact us
FinTech Hub
www.ey.com/sg/FinTechHub

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Lending Solution in a Box

  • 1. Context: A government-owned bank was searching for an online lending software with credit application processing and loan management for payday lenders, microfinance, and online lending businesses. This SME lacked the working capital and skills to develop their own lending solution. Recommended configuration included several key creations: • One of them is a proprietary credit risk scorecard, which includes performance indicators, such as social network behaviors. This system monitors activities that would impact the risk profile of these individuals. • It also includes creation of new loan application; monitoring system recommendations with ability to override decision rules, if necessary. This system was able to revise inputs, such as funds transfer information, notes on customer conversation and action plan. Lending solutions in a box Better mitigation and management of non- performing loans Improving risk assessment and credit decision accuracy Optimal resource allocation gives lean resources and limited time Digitally catering to regulatory and compliance needs in real time Adopting the right ready-made IT solutions Automated processing to gain efficiencies Around-the- clock tech support and fully managed solutions Proprietary credit risk scorecard for optimal risk assessment and pricing Timely updates in tandem with banking regulations Built-in triggers to keep out payment issues Fully managed solutions Challenges experienced by online lenders Case study Maximization of capital and operational budgets utility Client impact: • Brought customization to processes and workflow • Integrated easily with other programs • Enabled automation to processing systems • Developed a proprietary credit risk score-card for risk assessment of portfolios Functionality overview Loan origination • Automatic information processing and decisions • Loan underwriting Collection • Action planning • Payment receipt • Write-offs Servicing • Account management • Payment receipt Reporting • Portfolio reports • Risk ratings • Collection ratings Collateral management • Collateral type • Collateral valuation • Revaluation Front office - Loan application form - My account Customer information Decision Expert scorecard for automatic scoring Decision rules for automatic decisions Included in the solution: Payment processing services External services — online data storage and online customer relationship management (CRM) External databases Credit bureaus Information Varun Mittal Global Emerging Markets FinTech lead varun.mittal@sg.ey.com Contact us FinTech Hub www.ey.com/sg/FinTechHub