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ICT ENABLED LESSON PLAN 
Name of the Teacher : Bhavya.V. R Standard : XII 
Name of the School : Govt. H.S.S, Sasthamcotta Strength : 60/62 
Subject : Business Studies Average age : 17 yrs 
Unit : Marketing management Duration : 45 mts 
Topic : Salesmanship Date : 10-01-2014 
Content outline 
Content analysis 
Terms 
Facts 
Concepts 
Curricular 
Objectives 
Salesmanship - Meaning, qualities of a good salesman 
Self confidence, communication, patience, persuation, pervasive, approach, presentation. 
 Salesman should have a good personality 
 Salesmanship concerned with the mutual benefits of buyer and the seller 
 Personal selling means selling personally 
 Salesmanship involves persuation of customers 
 Salesmanship involves winning buyers confidence 
 Salesmanship aims at mutual benefit 
 Salesmanship involves providing information 
 A good sales person educates and guides the customers about the features and utility of the product 
Salesmanship:- Salesmanship means selling personally. It involves face to face interaction between the seller and 
the prospective buyer for the purpose of making a sale 
To generate an idea about the concepts of salesmanship and identify the qualities of a good salesman through
Prerequisites 
Teaching 
Learning resources 
Teaching 
Learning strategies 
Reference 
brainstorming general discussion, group discussion and identify the features of salesman. 
Students may have awareness about salesman in their locality and have a positive attitude towards salesman and 
his qualities. 
 Usual classroom aids like chalk board 
 Video clippings 
 Power point presentation 
Brain storming general discussion, group discussion, case study method. 
SCERT source book 
Plus Two Business Studies text book(SCERT)
Classroom Interaction procedure Pupil Response / Feedback 
Phase 1:- Introductory Phase 
Activity I (Brain storming and general discussion) 
After the routine classroom practices, teacher begins the class by 
exhibiting video clipping shows the working of a textile shop. The 
video focus to highlight the role and qualities of salesman. The 
discussion is led by the teacher based on the following key points. 
 Who shows dresses? 
 Who describe the quality of dresses? 
Based on the above lead points learner reached a consensus that 
salesmen have a significant role in making a sale. 
Phase II:- Development Phase 
Activity I( video presentation based general discussion) 
Teacher exhibits a short film clippings associated with salesmanship. 
The film describes the role of a salesman in making a sale. Here 
customer wants to buy a gold ring and go to jewelry shop. During the 
selection of the ring the salesman induce to take a diamond ring instead 
of gold one. He describes the benefits of diamond. At last the customer 
purchased the diamond ring. 
Thus the students get an idea about the salesmanship and the teacher 
helps the students to find out the meaning of salesmanship 
Concept to be considered 
Salesmanship means selling personally. It involves face tp face 
interaction between the seller and the prospective buyer for the purpose 
of making a sale (CB) 
All students are motivated and interact with the instructional materials 
Students contribute valuable and creative ideas/ thought that focus to 
reach the concepts 
Most of the students meaningfully link their prior experiences with the 
new learning situation 
All students are eagerly motivated and properly establish relationship 
between prior learning with new knowledge 
All students are actively engaged in the cognitive thought processing 
Most of them able to analyze and interpret the concept ‘salesmanship’ 
verbally
Activity II – Case study with group discussion 
Teacher divides the students into five groups and the teacher instructs 
the students to discuss within the techniques of salesman or qualities of 
a salesman. 
The teacher give a case to discuss to group 
“ Manohar is the best salesman of “seemas” which of his qualities 
differ him from other salesmen” 
Students start discussion and the teacher support and guide them. After 
this teacher asks the groups to present the summary of discussion. 
Then teacher consolidates different points suggested by each group and 
explain the qualities of a salesman 
Phase III – Concluding phase 
Teacher exhibits power point presentation of ‘qualities of a good 
salesman and conduct the lesson’ 
Students actively participated in group discussion 
All group members positively respond the activity by developing 
creative output and sequentially linking concepts 
QUALITIES OF A GOOD SALESMAN 
 GOOD PERSONALIT[Y 
 CHEERFULLNESS 
 ENTHUSIAMS 
 SELF CONFIDENCE 
 GOOD MEMORY 
 LOYALTY 
 HONESTY 
 FORESIGHT 
 COMMUNICATIVE ABILITY
Review Questions 
1. What do you mean by salesmanship? 
2. What are the qualities of a good salesman? 
Follow-up activity 
Watch a salesman in a nearest shop and identify the features of a 
salesman.

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ICT ENABLED LESSON PLAN - Salesmanship

  • 1. ICT ENABLED LESSON PLAN Name of the Teacher : Bhavya.V. R Standard : XII Name of the School : Govt. H.S.S, Sasthamcotta Strength : 60/62 Subject : Business Studies Average age : 17 yrs Unit : Marketing management Duration : 45 mts Topic : Salesmanship Date : 10-01-2014 Content outline Content analysis Terms Facts Concepts Curricular Objectives Salesmanship - Meaning, qualities of a good salesman Self confidence, communication, patience, persuation, pervasive, approach, presentation.  Salesman should have a good personality  Salesmanship concerned with the mutual benefits of buyer and the seller  Personal selling means selling personally  Salesmanship involves persuation of customers  Salesmanship involves winning buyers confidence  Salesmanship aims at mutual benefit  Salesmanship involves providing information  A good sales person educates and guides the customers about the features and utility of the product Salesmanship:- Salesmanship means selling personally. It involves face to face interaction between the seller and the prospective buyer for the purpose of making a sale To generate an idea about the concepts of salesmanship and identify the qualities of a good salesman through
  • 2. Prerequisites Teaching Learning resources Teaching Learning strategies Reference brainstorming general discussion, group discussion and identify the features of salesman. Students may have awareness about salesman in their locality and have a positive attitude towards salesman and his qualities.  Usual classroom aids like chalk board  Video clippings  Power point presentation Brain storming general discussion, group discussion, case study method. SCERT source book Plus Two Business Studies text book(SCERT)
  • 3. Classroom Interaction procedure Pupil Response / Feedback Phase 1:- Introductory Phase Activity I (Brain storming and general discussion) After the routine classroom practices, teacher begins the class by exhibiting video clipping shows the working of a textile shop. The video focus to highlight the role and qualities of salesman. The discussion is led by the teacher based on the following key points.  Who shows dresses?  Who describe the quality of dresses? Based on the above lead points learner reached a consensus that salesmen have a significant role in making a sale. Phase II:- Development Phase Activity I( video presentation based general discussion) Teacher exhibits a short film clippings associated with salesmanship. The film describes the role of a salesman in making a sale. Here customer wants to buy a gold ring and go to jewelry shop. During the selection of the ring the salesman induce to take a diamond ring instead of gold one. He describes the benefits of diamond. At last the customer purchased the diamond ring. Thus the students get an idea about the salesmanship and the teacher helps the students to find out the meaning of salesmanship Concept to be considered Salesmanship means selling personally. It involves face tp face interaction between the seller and the prospective buyer for the purpose of making a sale (CB) All students are motivated and interact with the instructional materials Students contribute valuable and creative ideas/ thought that focus to reach the concepts Most of the students meaningfully link their prior experiences with the new learning situation All students are eagerly motivated and properly establish relationship between prior learning with new knowledge All students are actively engaged in the cognitive thought processing Most of them able to analyze and interpret the concept ‘salesmanship’ verbally
  • 4. Activity II – Case study with group discussion Teacher divides the students into five groups and the teacher instructs the students to discuss within the techniques of salesman or qualities of a salesman. The teacher give a case to discuss to group “ Manohar is the best salesman of “seemas” which of his qualities differ him from other salesmen” Students start discussion and the teacher support and guide them. After this teacher asks the groups to present the summary of discussion. Then teacher consolidates different points suggested by each group and explain the qualities of a salesman Phase III – Concluding phase Teacher exhibits power point presentation of ‘qualities of a good salesman and conduct the lesson’ Students actively participated in group discussion All group members positively respond the activity by developing creative output and sequentially linking concepts QUALITIES OF A GOOD SALESMAN  GOOD PERSONALIT[Y  CHEERFULLNESS  ENTHUSIAMS  SELF CONFIDENCE  GOOD MEMORY  LOYALTY  HONESTY  FORESIGHT  COMMUNICATIVE ABILITY
  • 5. Review Questions 1. What do you mean by salesmanship? 2. What are the qualities of a good salesman? Follow-up activity Watch a salesman in a nearest shop and identify the features of a salesman.