Lessons
 from the
  new the
sales model   Kenny Van Zant
                @kennyvz
1. Know What Changed

New                 Not New
Discovery &         Budgets
Distribution
                    Organization
enabling users to
                    structures
find, try & buy
software            IT departments
2. Decide if You Can
Is your product...
simple enough to be understood by a user
simple enough to be used without hand-holding
serving a widely felt pain point
able to have a variety of price points

Is your company...
capitalized to support the model
led by product-centric, analytical people
3. Trial or Freemium?
Choose Wisely
You are creating scarcity of time,
features, or scale
Know your user & buyer
Don’t try both in one product (noise)
Choose freemium if...
Your product needs time for value (Evernote)
                      OR
   Your growth vector is viral (Dropbox)
                      OR
   It’s a winner-take-all market (GitHub)
                     AND
            You are capitalized for it
         (freemium gestation period)
Choose Free Trial ...
         everywhere else.

Buyers self-select (signal vs. noise)

   Easier to build sales model

   Generates Revenue $ooner
4. Can’t build two
models at once
Golden Motion
Monkeys beat spreadsheets
Think Pyramid, not Hybrid
Hunter/Farmer model flips

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Lessons from the new sales model

  • 1. Lessons from the new the sales model Kenny Van Zant @kennyvz
  • 2. 1. Know What Changed New Not New Discovery & Budgets Distribution Organization enabling users to structures find, try & buy software IT departments
  • 3. 2. Decide if You Can Is your product... simple enough to be understood by a user simple enough to be used without hand-holding serving a widely felt pain point able to have a variety of price points Is your company... capitalized to support the model led by product-centric, analytical people
  • 4. 3. Trial or Freemium? Choose Wisely You are creating scarcity of time, features, or scale Know your user & buyer Don’t try both in one product (noise)
  • 5. Choose freemium if... Your product needs time for value (Evernote) OR Your growth vector is viral (Dropbox) OR It’s a winner-take-all market (GitHub) AND You are capitalized for it (freemium gestation period)
  • 6. Choose Free Trial ... everywhere else. Buyers self-select (signal vs. noise) Easier to build sales model Generates Revenue $ooner
  • 7. 4. Can’t build two models at once Golden Motion Monkeys beat spreadsheets Think Pyramid, not Hybrid Hunter/Farmer model flips