Libguides: user perceptions, expectations and satisfaction
- 1. User-Perceptions, Expectations & Satisfaction Roy Degler Oklahoma State University roy.degler@okstate.edu
- 3. Background Just launched LibGuides! How were we doing? PhD Level Evaluation Students.
- 4. Background Just launched LibGuides! How were we doing? PhD Level Evaluation Students.
- 5. Background Just launched LibGuides! How were we doing? Graduate program evaluation class.
- 6. Questions Perceptions of guides for information access Expectations for the guides Is there a discrepancy Conform to web design standards
- 7. 33 of 26,764
- 8. 33 of 26,764 Survey 17 UnderGrads 2 Grads 1 Faculty
- 9. 33 of 26,764 Interview 2 Librarians (faculty)
- 10. 33 of 26,764 Narrative 10 Grads 1 UnderGrad
- 11. Perceptions
- 12. Easy to Locate 70.0 52.5 35.0 17.5
- 13. Not Crowded 60 45 30 15
- 14. Effortless Search Process 70.0 52.5 35.0 17.5
- 15. Easy access of information 90.0 67.5 45.0 22.5
- 16. Expectations
- 17. 70% Guides could be improved!
- 18. Suggestions 16 % Faster Searches 37 % Simplify Searching 26 % Less Cluttered 21 % Other (More Subjects, Less steps to find articles)
- 19. Web Design
- 20. Heuristic evaluation 75% meet or above standards
- 21. Recommendations
- 22. Prooof reading
- 23. Do not publish until ready
- 24. Readable text on images
- 25. Less clutter
- 27. Top journal list
- 28. Easy to find!
- 29. Leaping w/o looking Consistency Prooof reading Less is more
- 30. Questions