Listening & questioning technique
- 1. Listening Technique: Neutral Purpose Examples Convey ideas of interest I see Keep discussion going Yes, go on 1
- 2. Listening Technique: Clarifying Purpose Examples Question a statement & get agreement who owns the problem Then this is the problem Bring out relating problem areas Is there something else 2
- 3. Listening Technique: Reflective Purpose Examples Reflect back student’s feelings so they hear them voiced by someone else You fee strongly that……. Responding to person’s feeling-tone rather than content That was a sound decision…. 3
- 4. Listening Technique: Restatement Purpose Examples To get concurrence and agreement This is your decision and the reasons are… Show him you are listening and understand problem If I understand you idea it is… 4
- 5. Listening Technique: Summarizing Purpose Examples Keep putting together essential facts These are the key ideas you have expressed Serves as check point for further discussion Can we say then that we accomplished the following….. 5
- 6. Questioning Techniques: Where to Start Purpose Examples To open discussion or introduce new idea How shall we begin To give students a chance to comment What should we consider next 6
- 7. Questioning Techniques: Direct Purpose Examples To call on a student for special information “Al, what would you suggest?” To involve a student who has not been active “ Fred, have you had any experience with this?” 7
- 8. Questioning Techniques: Relay Purpose Examples To get other students involved in the discussion “Would someone like to comment on Bill’s questions?” To call on someone who knows the answers “John, how would you answer Bill’s questions 8
- 9. Building Effective Communications: Justify of Go Deeper Purpose Examples To challenge old idea Why do you think so?” To clarify thinking “ In what way is this important?” 9
- 10. Building Effective Communications: Hypothetical or Suppose Purpose Examples To develop new idea “Suppose we did this way.. What would happen To suggest another opinion Another teacher does this..is this feasible 10
- 11. Building Effective Communications: Coordinating or Get-Agreement Purpose Examples To get agreement “Can we agree…” To combine ideas, opinions “Can we combine your thoughts… 11
- 12. Building Effective Communications: Alternative or Choice Purpose Examples To make a decision between two or more alternatives “ Which of these solutions is best, A or B 12